Top Banner

of 76

Social Media for Sales Purposes Powerpoint

Jun 03, 2018

Download

Documents

Welcome message from author
This document is posted to help you gain knowledge. Please leave a comment to let me know what you think about it! Share it to your friends and learn new things together.
Transcript
  • 8/12/2019 Social Media for Sales Purposes Powerpoint

    1/76

    Social Media for Sales PurposesMarch 2014

  • 8/12/2019 Social Media for Sales Purposes Powerpoint

    2/76

  • 8/12/2019 Social Media for Sales Purposes Powerpoint

    3/76

    Social Media is the means by which people create

    and/or exchange text, videos, pictures, ideas and

    other content through online communities and

    networks.

    Social media is most usually associated with

    networks of relationships you build over time that

    are built on some level of exclusivity.

    What is SocialMedia?

  • 8/12/2019 Social Media for Sales Purposes Powerpoint

    4/76

    Why should I use social media?

    72.6% of agents who use social media outperformed

    agents who did not

    40% of agents who use social media close between 2 and

    5 deals a year as a direct result of their efforts

    Its free

    Relatively simple to use

    Allows for 2 way conversations

  • 8/12/2019 Social Media for Sales Purposes Powerpoint

    5/76

    Linked In

    Why

    Exchange of professional info

    Enhance your brand identity

    Who Primarily professionals 25-50 years old Is used primarily for business networking

    Unique

    Use to create a professional persona

    Establish your expertise

  • 8/12/2019 Social Media for Sales Purposes Powerpoint

    6/76

    Facebook

    Why

    Largest network

    Most active network

    Who 600 million active users Blended personal/professional pages

    Unique

    Build relationships quickly

    Easily share videos, pics and status updates

  • 8/12/2019 Social Media for Sales Purposes Powerpoint

    7/76

    Twitter

    Why

    Trending capabilities

    Short tweets are easy to manage

    Who Easy to target audiences Younger demographic

    Unique

    Limited to 140 characters per tweet

    Use hashtags to reach people outside your

    sphere

  • 8/12/2019 Social Media for Sales Purposes Powerpoint

    8/76

    Pinterest

    Why

    Virtual bulletin board

    Share home design ideas

    Who Largely women audience

    Unique

    Bulletin boards for photos and videos

    Use to drive traffic to your website/blog

  • 8/12/2019 Social Media for Sales Purposes Powerpoint

    9/76

    Instagram

    Why

    Storytelling through pictures

    Share home design ideas

    Who Younger demographic (18-29 year olds)

    Unique

    Works particularly well with Facebook/Twitter

    Use to drive traffic to your website/blog

  • 8/12/2019 Social Media for Sales Purposes Powerpoint

    10/76

    Pick aplatform

    Start anaccount

    Fill out yourprofile

    Upload apicture

    StartConnecting

    Getting Started

  • 8/12/2019 Social Media for Sales Purposes Powerpoint

    11/76

    Its no longer about who you know,its about what you know about who

    you know.

  • 8/12/2019 Social Media for Sales Purposes Powerpoint

    12/76

    Use all capsUse highly charged

    wordsBe inappropriate Sell first

    Tag unflatteringphotos

    Post photos of

    others childrenwithout permission

    Geotag peoplewithout permission

    Quote peoplewithout permission

    Dont like a tragicevent

    Dont be passiveaggressive

    Dont vague post Dont overshare

    Humblebrag Over complain Over Post Post Spoilers

    Netiquette Donts

  • 8/12/2019 Social Media for Sales Purposes Powerpoint

    13/76

    Be respectfulBe a

    relationshipbuilder

    Show you care Be on-brand

    Be a giver Be honestConsider the

    toneIgnore Trolls

    Offer to help Use privateemails tomake plans

    Use tags ifnecessary

    Netiquette Dos

  • 8/12/2019 Social Media for Sales Purposes Powerpoint

    14/76

    I

    Is it interesting?T Is it timed right?

    O - Is it offensive?V Is it verified?

    E - Is it effective?

    R

    Is it right for yourbrand?

    T

    Is it tactful?

    H Is it helpful?

    I

    Is it informative?N Is it necessary?

    K Is it kind?

    Before you post THINK IT OVER

  • 8/12/2019 Social Media for Sales Purposes Powerpoint

    15/76

  • 8/12/2019 Social Media for Sales Purposes Powerpoint

    16/76

    When displaying listing content, a participants or users IDX display sitemust clearly identify the name of the brokerage firm under which theyoperate in a readily visible color and typeface. This policy acknowledgesthat certain required disclosures may not be possible in displays of minimalinformation (e.g. thumbnails, text messages, tweets, etc., of 200characters or less). Such displays are exempt from the disclosure

    requirements established in this policy but only when linked directly to adisplay that includes all required disclosures.

    If your data is coming from an IDX feed

  • 8/12/2019 Social Media for Sales Purposes Powerpoint

    17/76

    Must conform to all NAR Code of Ethics and State Code regardingadvertisements

    NAR Standard of Practice 1-2

    The duties imposed by the Code of Ethics encompass all real estate-relatedactivities and transactions whether conducted in person, electronically, or

    through any other means.

    NAR Article 10

    REALTORS shall not deny equal professional services to any person forreasons of race, color, religion, sex, handicap, familial status, national origin,

    sexual orientation, or gender identity. REALTORS shall not be parties to anyplan or agreement to discriminate against a person or persons on the basisof race, color, religion, sex, handicap, familial status, national origin, sexualorientation, or gender identity.

    NAR and electronically transmittedinformation

  • 8/12/2019 Social Media for Sales Purposes Powerpoint

    18/76

    Article 12

    Realtors shall ensure that their status as real estate professionals is readilyapparent in their advertising, marketing, and their other representations,and that the recipients of all real estate communications are, or have been,notified that those communications are from a real estate professional.

    Standard of Practice 12-5

    Realtors shall not advertise nor permit any person employed by or affiliatedwith them to advertise real estate services or listed property in ANYmedium(e.g. electronically, print, radio, television, etc) without disclosing the nameof that Realtors firm in a reasonable and readily apparent manner. This

    Standard of Practice acknowledges that disclosing the name of the firm maynot be practical in electronic displays of limited information (e.g.thumbnails, text messages, tweet, etc). Such displays are exempt from thedisclosure requirement established in this Standard of Practice, but ONLYwhen linked to a display that includes all required disclosures.

    NAR Article 12

  • 8/12/2019 Social Media for Sales Purposes Powerpoint

    19/76

  • 8/12/2019 Social Media for Sales Purposes Powerpoint

    20/76

  • 8/12/2019 Social Media for Sales Purposes Powerpoint

    21/76

    Never provide your password or personal information ondemand (phishing email or phone call)

    Think twice before you allow any interface with yourcontacts/calendar/email

    Dont hide info in your contacts

    Be aware of social engineering and how it works

    Beware of photos designed to pull at your heart strings

    Online security

  • 8/12/2019 Social Media for Sales Purposes Powerpoint

    22/76

    Dont assume your posts are private

    Dont post when you are going on vacation

    Dont post where you keep your weapons if you have them

    Be cognizant that if you post open houses, you are advertising where and whenyou will be at a home potentially by yourself

    Print screen capabilities mean your posts can be copied

    Who is watching you?

    Personal Security

  • 8/12/2019 Social Media for Sales Purposes Powerpoint

    23/76

    Content Marketing is a marketing technique of creating and distributingrelevantand valuablecontent to attract, acquire and engage a clearlydefined and understood target audience with the objective of drivingprofitablecustomer action.

    Successful content marketing is the art of communicating with yourprospects and customers without selling. Instead of pitching or selling yourproduct or services, you deliver information that makes your audience moreintelligent, more entertainedand more inspired. The essence of yourcontent marketing strategy is the belief that if you deliver consistent,ongoing, timely and valuable information to buyers, they will ultimatelyrewardyou with their business and loyalty.

    It is considered non-interruptive marketing

    What is content marketing?

    Wh h ld I tili t t k ti ?

  • 8/12/2019 Social Media for Sales Purposes Powerpoint

    24/76

    Why should I utilize content marketing?

  • 8/12/2019 Social Media for Sales Purposes Powerpoint

    25/76

    CreateContent

    CurateContent

    ListenConverse

    Measure

    The Content Marketing Cycle

  • 8/12/2019 Social Media for Sales Purposes Powerpoint

    26/76

  • 8/12/2019 Social Media for Sales Purposes Powerpoint

    27/76

    MonthlyEntertain

    Bi-weeklyInspire

    WeeklyStart Conversation

    2x per weekTeach

    3x per weekProvide Relevant Information

    20x per weekInteract with others

    A simple but effective plan

  • 8/12/2019 Social Media for Sales Purposes Powerpoint

    28/76

    A weekly detailed Plan

    Monthly Theme: New Beginnings Facebook Twitter Pinterest LinkedInWeek of Jan 6

    Weekly Theme: New Year

    Monday, January 06, 2014ResolutionsWhat are buyers looking for in

    2014 Vegan recipe profile update

    Tuesday, January 07, 2014Ander Housing trends in Carmel RE trendspictogram make connections

    Wednesday, January 08, 2014Family Inspirational Vegan Recipe congratulate new jobs

    Thursday, January 09, 2014Inspirational Educational Home Design Send a resource to 3 people

    Friday, January 10, 2014Educational Educational Vegan Recipe Post a picture

  • 8/12/2019 Social Media for Sales Purposes Powerpoint

    29/76

    Analyze your current social media use

    Determine your brand

    Determine your audience

    Determine the platforms you want to utilize

    Set macro goals

    Set micro goals

    Put tools in place to track benchmarks

    A comprehensive Social Media Plan

  • 8/12/2019 Social Media for Sales Purposes Powerpoint

    30/76

  • 8/12/2019 Social Media for Sales Purposes Powerpoint

    31/76

    Analyze your current social media use

    Determine your brand

    Determine your audience

    Determine the platforms you want to utilize

    Set macro goals

    Set micro goals

    Put tools in place to track benchmarks

    A comprehensive Social Media Plan

  • 8/12/2019 Social Media for Sales Purposes Powerpoint

    32/76

    What makes me differentfrom other Realtors?

    What words do my clientsuse to describe me?

    What are my core personal values?

    What are my core businessvalues?

    What are issuesthat are important to me but that I should not engage?

    How do I make people feel?

    Am I going to engage on religioustopics?

    Am I going to engage on politicaltopics?

    How much personal/professional blurringam I comfortable with?

    Is the social media brand I am presenting authentic?

    Determine your social media brand

  • 8/12/2019 Social Media for Sales Purposes Powerpoint

    33/76

    Keeping your branding consistent

  • 8/12/2019 Social Media for Sales Purposes Powerpoint

    34/76

  • 8/12/2019 Social Media for Sales Purposes Powerpoint

    35/76

    Groups youbelong to

    Specializedmarkets

    Currentsphere

    HobbiesChildrensactivities

    Professionalactivities

    Past Co-workers

    Defining your audience

  • 8/12/2019 Social Media for Sales Purposes Powerpoint

    36/76

    Analyze your current social media use

    Determine your brand

    Determine your audience

    Determine the platforms you want to utilize

    Set macro goals

    Set micro goals

    Put tools in place to track benchmarks

    A comprehensive Social Media Plan

  • 8/12/2019 Social Media for Sales Purposes Powerpoint

    37/76

    Choosing your platforms

  • 8/12/2019 Social Media for Sales Purposes Powerpoint

    38/76

    Huge jump last year in users over 65

    More women use Facebook than men

    63% of users go to Facebook more than

    1x/day.

    84% of those that use only one platform

    typically choose Facebook

    Facebook

  • 8/12/2019 Social Media for Sales Purposes Powerpoint

    39/76

    Adoption levels are particularly highamong young adults and African

    American users.

    46% of users visit at least 1x/day

    53% of Twitter users also use Instagram

    90% of Twitter users also use Facebook

    Twitter

  • 8/12/2019 Social Media for Sales Purposes Powerpoint

    40/76

    Usage is drastically higher for collegelevel grads or higher and with an average

    household income of $75,000+

    Only platform where usage of 50-64 year

    olds is higher than 18-29 year olds

    52% visit their profiles less than 1x/week

    89% of Linked In users also use Facebook

    Linked In

  • 8/12/2019 Social Media for Sales Purposes Powerpoint

    41/76

    Increase in users 18-29 years old and

    African American users

    After Facebook, Instagram has the

    highest engagement levels

    57% of Instagram users visit the site at

    least 1x/day

    53% of Instagram users also use Twitter

    93% of Instagram users also use Facebook

    Instagram

  • 8/12/2019 Social Media for Sales Purposes Powerpoint

    42/76

    Majority women users

    Women are likely to be highly educated

    and in a higher income bracket

    50% of users say they visit less than

    1x/week

    87% of Pinterest users also use Facebook

    Pinterest

  • 8/12/2019 Social Media for Sales Purposes Powerpoint

    43/76

    Analyze your current social media use

    Determine your brand

    Determine your audience

    Determine the platforms you want to utilize

    Set macro goals

    Set micro goals

    Put tools in place to track benchmarks

    A comprehensive Social Media Plan

  • 8/12/2019 Social Media for Sales Purposes Powerpoint

    44/76

    I will like X times per day I will post X times per day

    I will comment X times per daySpecific

    How many likes did I receive

    How many comments did I receive

    What times are my audience most respondingMeasurable

    How much time can I devote to each platform

    How steep is the learning curve for this platformAttainable

    How many leads should I expect?

    How many sales should I expect?Realistic How long should I experiment before I see results?Timely

    SMART Goals for Social Media

  • 8/12/2019 Social Media for Sales Purposes Powerpoint

    45/76

    4weeks

    Increase my blog

    traffic by 32%

    Collect contactinfo for 10 people

    Increase website

    traffic by 100%

    Attain 30linkbacks

    3months

    Attain 500Twitter followers

    6months

    Add 1000Facebook friends

    12months

    Collect 5 directleads from social

    media

    WRAP 3 newagents to the

    Tucker company

    Examples of Macro Goals

  • 8/12/2019 Social Media for Sales Purposes Powerpoint

    46/76

    Analyze your current social media use

    Determine your brand

    Determine your audience

    Determine the platforms you want to utilize

    Set macro goals

    Set micro goals

    Put tools in place to track benchmarks

    A comprehensive Social Media Plan

  • 8/12/2019 Social Media for Sales Purposes Powerpoint

    47/76

    Set Micro goals

    X timesper X

    Write newshort

    content

    Write newlong

    content

    Post newphoto

    Sharecontent

    Like a postCommenton a post

    Retweet

    Connectwith newcontact

    Checkanalytics

  • 8/12/2019 Social Media for Sales Purposes Powerpoint

    48/76

    Analyze your current social media use

    Determine your brand

    Determine your audience

    Determine the platforms you want to utilize

    Set macro goals

    Set micro goals

    Put tools in place to track benchmarks

    A comprehensive Social Media Plan

  • 8/12/2019 Social Media for Sales Purposes Powerpoint

    49/76

    1 Snap a pic of your clients in their new

  • 8/12/2019 Social Media for Sales Purposes Powerpoint

    50/76

    1. Snap a pic of your clients in their newhome and post it

    2 Set up a home owner DIY Pinterest

  • 8/12/2019 Social Media for Sales Purposes Powerpoint

    51/76

    2. Set up a home owner DIY Pinterestboard

  • 8/12/2019 Social Media for Sales Purposes Powerpoint

    52/76

    3. Start an office power users group

    Work consistently with a group of

    agents who agree to like and comment

    on each others posts to create a

    conversation that will create buzz

    4 Define lifestyle triggers that should

  • 8/12/2019 Social Media for Sales Purposes Powerpoint

    53/76

    New Job

    Engagement

    RetirementNewbaby

    4. Define lifestyle triggers that shouldinstigate a phone call

  • 8/12/2019 Social Media for Sales Purposes Powerpoint

    54/76

    5. Use storytelling to post listings

    6 Become the neighborhood expert

  • 8/12/2019 Social Media for Sales Purposes Powerpoint

    55/76

    Best Pizza

    BestBurger

    Best Golf

    Course

    Best Park

    BestSwimming

    Spot

    BestHappy

    Hour

    Best

    Sandwich

    6. Become the neighborhood expertthrough Best of 30 days challenge

  • 8/12/2019 Social Media for Sales Purposes Powerpoint

    56/76

    Childrens MuseumZoo

    Artsgarden

    Indians Game

    Colts Game

    Pacers Game

    Ice Game

    Art Museum

    Indiana History Museum

    Monon Center

    JCC

    Laser TagDave and Busters

    Connor Prairie

    Hot Air Balloon Ride

    Cookies with Santa

    Zoo Boo

    Farmers Market

    Traders Point Creamery

    Roller Derby

    Indianapolis 500

    Mini Marathon

    West ParkCentral Park

    Downtown Library

    LOVE sculpture

    Tennis Courts

    Golf

    Gokarts

    Mini golf

    Bowling

    7. Start a 365 activities story

    8 Get access to your spheres network

  • 8/12/2019 Social Media for Sales Purposes Powerpoint

    57/76

    8. Get access to your sphere s networkthrough tags

    9 Dont be afraid to get personal in a

  • 8/12/2019 Social Media for Sales Purposes Powerpoint

    58/76

    9. Don t be afraid to get personal in apositive way

  • 8/12/2019 Social Media for Sales Purposes Powerpoint

    59/76

    10. Share a funny story

    11 Let somebody know they are

  • 8/12/2019 Social Media for Sales Purposes Powerpoint

    60/76

    11. Let somebody know they areimportant

  • 8/12/2019 Social Media for Sales Purposes Powerpoint

    61/76

    12. Give somebody a public shout out

  • 8/12/2019 Social Media for Sales Purposes Powerpoint

    62/76

    12. Find ways to share your core values

  • 8/12/2019 Social Media for Sales Purposes Powerpoint

    63/76

  • 8/12/2019 Social Media for Sales Purposes Powerpoint

    64/76

    14. Share your interests

  • 8/12/2019 Social Media for Sales Purposes Powerpoint

    65/76

    15. Tap into groups you are involved in

  • 8/12/2019 Social Media for Sales Purposes Powerpoint

    66/76

    16. Let your friends celebrate with you

    17. Share your imperfections (to a

  • 8/12/2019 Social Media for Sales Purposes Powerpoint

    67/76

    17. Share your imperfections (to apoint)

  • 8/12/2019 Social Media for Sales Purposes Powerpoint

    68/76

    18. Call to your target audience

  • 8/12/2019 Social Media for Sales Purposes Powerpoint

    69/76

    19. Help your clients dream big

  • 8/12/2019 Social Media for Sales Purposes Powerpoint

    70/76

    20. Showcase your natural home style

    21. Present buyer and seller

  • 8/12/2019 Social Media for Sales Purposes Powerpoint

    71/76

    yeducational materials

  • 8/12/2019 Social Media for Sales Purposes Powerpoint

    72/76

  • 8/12/2019 Social Media for Sales Purposes Powerpoint

    73/76

    23. Learn from one of the best

  • 8/12/2019 Social Media for Sales Purposes Powerpoint

    74/76

    Tweet5 10 x

    per day

    Post onFacebook

    1-4 X

    per day

    Post or tweet

    between8 am

    and

    8 pm

    24. Memorize these optimal outcomes

  • 8/12/2019 Social Media for Sales Purposes Powerpoint

    75/76

    25. Use Klout to track personal trends

    Bonus! 26. Get inspiration from sites

  • 8/12/2019 Social Media for Sales Purposes Powerpoint

    76/76

    pthat engage like Buzzfeed