Social Media and Targeted Audience L 10 Ing. Jiří Šnajdar 2014.

Social Media and Targeted Audience

L 10

Ing. Jiří Šnajdar 2014

Social Media and Targeted Audience

As millions of people use the Web for conducting detailed research on products and services, getting involved in political campaigns, joining music and film clubs, reviewing products and discussing hobbies and passions, they congregate in all kinds of online places.

The technologies and tools, which many people now refer to as „social media“ all include ways for users to express their opinions online:

•Social networking sites like Facebook, Twitter, Linkedin…., help people cultivate a community of friends and share information.•Blogs, personal web sites written by somebody who is passionate about a topic, provide a means to share that passion with the world and to foster an active community readers who provide comments on the author´s posts.

• Video and photo sharing sites like YouTube, Flickr and…, greatly simplify the proces of sharing and commenting on photos and videos.

• Chat rooms and message boards serve as online meeting places where people meet and discuss topics of interest, with the main feature being that anyone can start a discussion thread.

• Listservs, similar to chat rooms, send messages out by e-mail to collection of registered members.

• Wikis are web sites that anybody can edit and update.

• Social bookmarking sites allow users to suggest content to others and „vote“ on what is interesting.

Social media provides the way people share ideas, content, thoughts and relationships online. Social media differ from mainstream media in that anyone can create, comment on, and add to social media content. Social media can také the formo f text, audio, video, images and communities.

The best way to think about social media is not in terms of the different technologies and tools, rather how those technologies and tools allow you to communicate directly with your customers in places they are congregating right now.

Social media is the superset and is how we refer to the various media that people use to communicate online in a social way. Social media include blogs, wikis, video and photo sharing and much more.

Social networking is a term to refer how people interact on sites like Facebook, Twitter, Linkedin and other similar sites. Social networking occures when people create a personal profile and interact to become part of a community of friends and like- minded people and share information.

Social networking is a term to refer how people interact on sites like Facebook, Twitter, Linkedin and other similar sites. Social networking occures when people create a personal profile and interact to become part of a community of friends and like- minded people and share information.

The New rules of Job Search

Social media allow a new way to interact and meet potential employers. As people engae with each other on social media sites, there are many of opportunities to network. The people you meet may be in a position to introduce you to perfect employer.

Opposite is also true, employers look the social networking sites to find the people that would fit in at their company or to suit a certain job.

The new rules of finding a job require you share your knowledge and expertise with a world that is looking for what you have to offer.

Old way - you prepare a resume and you begin a networking campaign, e-mailing, phoning your contacts and using networking tools, hoping that someone in your network knows of a suitable job opportunity.

Valuable places to Connect

At speciality sites of all kindes, like minded hobbyists, professionals, fans, supporters meet and discuss thr intricate nuances of subjects that interest them.

Many marketers have learned, ignoring forums can be hazardous to your brand. Participating as a member allows you to reap rewards.

Reacting quickly and honestly in the same forums where the discussions are taking place is essential.

You may not be able to turn a negative situation around, but you are instantly be seen as a real person who gives a name and a personality. Just by participating you will contribute to make the situation right.

On the Web customers, stakeholders and the media can immediately see what is on peopel´s minds. There is never been so good an opportunity to monitor what is being said about you and your products.

The internet is like a massive focus group with uninhibited customers offering up their thoughts for free.

Tapping this resource is simple – you have to monitor what is beeing said. Just having the presence on the blogs, forums, chat rooms that your customers frequent, shaws that you care about the people who spend money with your organization.

The most succesful companies come and provide ideas and advice on wide variety of subjects and topics in their field. They are full and active participants in the community.

Then when people complain or need specific product advice from a company. Active participation can pay off exponentially for companies who are treated as members of the community.

Wikis are web sites that permit users to update, delete, edit the content on the site. The most famous wiki is Wikipedia, the free encyclopedia, which has more than 13 million articles in over 260 languages, all contributed by people.

The fact is that Wikipedia entries loom large in search rankings and Wikipedia is in top 10 most visited sites on the Web.

Social media sites are places that people congregate to discuss things that are important to them. Where are people discussing your industry and the products and services you should monitor it and participate as appropriate.

Blogs, Blogging and Blogers

Blogs have burst onto the content scene becouse the technology is an easy and efficient way to get personal or organizational viewpoints out into market.

Most marketing and PR people know about blogs and many are monitoring what is being said about their company, products and executives on this new medium.

A significant number of people are blogging for marketing purposes, some with success.

A blog is just a web site. But is a special kind of site that is created and maintained by a person who is passionate about a subject and wants to tell the world about his or her area expertise.

A blog is written using software that puts the most recent update or post at the top of the site. Posts are tagged to appear in selected information categories on the blog and often include identifiers about the content of the post to make it easy for people to find the what they want on the blog and via search engines.

Many blogs allow readers to leave comments. Most blogers tolerate negative comments on their blogs and do not remove them, becouse they add credibility to the blog.

Blogs are independent. Blogs are very different. Blogging provides experts and would-be with an easy way to make their voices heard in the web-based Marketplace of ideas. Companies that ignore independent product reviews and blog discussions about service quality are living dangerously.

Should you believe all you read on blogs – no. Consider the source and find out if the information comes from the government, newspaper, a big corporation, someone with an agenda. Blogs and bloggers are now important and valuble alternative sources of information.

The challenge for marketers and PR people is to make sense of the voices out there and incorporate their ideas into our own.

Organizations have the power to become rich and successful by harnessing the number of conversations fund in the Web City.The four uses of blogs for marketing and PR.

•To easy monitor what a people are saying about you, the market you sell into, your organization and the products.•To participate in those conversations by commenting on other people blogs.

• To work with bloggers who write about your industry, company and products.

• To begin to shape those conversations by creating and writting your own blog.

Many organizations cultivate powerful relationships with bloggers who write about their industry. Reputation mangement is important and media measurment is a key part of what PR people do.

Companies are already measuring what is going on in the media, now they need to also measure what is going on with blogs.

Audio and Video

Audio and video is not new on the web. Clips have been available on web sites since the early days. The migration of audio and video from online backwaters to the front with valuble content happened because of sites like YouTube and others, with easy ways for people to view and listen.

In addition high speed internet connections became the norm and the technology to create and upload audio and video become simple enough that anybody can do it.

Other common forms of online video include product overviews, excecutive speeches and much more. An added benefit of producing video for your organization is that the media, bloggers and other in a position to talk you up tend to like to watch video to get story ideas.

Many organizations encourage their customers or fan bases to produce videos for them. These customer generated video efforts often také the formo f contests and can be highly successful, especialy for product or service that has a visual impact.

Audio content delivery through PodcastingInternet audio podcasting which is essentially free except for minimal hosting fees and some equipment.

A podcast show reaches a potentially wide audience allowing anyone to create shows and listen to them. The second major development was the availability of those podcast feeds through iTunes.

Now all iPod users can simply subscribe to a feed, usually at no cost and then every time they plug their iPod the new shows are automatically download and are copied to the iPod.

With podcasting people instantly liberate themselves from the mainstream, hit-driven broadcast radio and can listen to shows based on their specific interests.

Now marketeres have a tool to efficiently create and deliver audio content to people who want to listen.

Marketers can easily develop a show that targets their buyers and can deliver updated content that is welcome and useful to the audience.

By appealing to a niche market and delivering audio that people have chosen to hear an organization is seen as a thought leader and is first choice for listeners looking to make purchase.