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Social Media for Enterprise focusing on the human side Cristina Costa
25

Social Media and Enterprise

May 06, 2015

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Technology

Cristina Costa
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Page 1: Social Media and Enterprise

Social Media for Enterprisefocusing on the human side

Cristina Costa

Page 2: Social Media and Enterprise

know your audience

photo

by Flickr ID

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from you to us

Page 3: Social Media and Enterprise

Stop broadcasting!

http://www.flickr.com/photos/25813335@N00/3708549622

Page 4: Social Media and Enterprise

Start communicating

http://www.flickr.com/photos/27590559@N02/3962331058

Page 5: Social Media and Enterprise

Welcome to the Participatory Web

Page 6: Social Media and Enterprise

More than an image...

Page 7: Social Media and Enterprise

Credibility

Page 8: Social Media and Enterprise

Influence

Page 9: Social Media and Enterprise

Uniqueness

Page 10: Social Media and Enterprise

Confidence

Page 11: Social Media and Enterprise

Reputation

Page 12: Social Media and Enterprise

Communication

Page 13: Social Media and Enterprise

More than a blog

Page 14: Social Media and Enterprise

Creating your reputation hub

bring it all together

define your purposethink of what makes you

uniqueshare your passionbe yourself give access to your voice

Portfolio of Practiceshowcase your professional

world

Page 15: Social Media and Enterprise

Creating your reputation hub

bring it all together

Page 16: Social Media and Enterprise
Page 17: Social Media and Enterprise

Connect yourself to the

network/community

Page 18: Social Media and Enterprise

Show that you care

Page 19: Social Media and Enterprise

Brand yourself as people;not as a

product/service!

Page 20: Social Media and Enterprise

A story

Page 21: Social Media and Enterprise

Be responsive

Page 22: Social Media and Enterprise

Engage

By IconTexto

(CC BY-NC 3.0)

Page 23: Social Media and Enterprise

Make it personal

Page 24: Social Media and Enterprise

But not *too* personal!!

Page 25: Social Media and Enterprise

networked conversation

word of mouth (RTs)socio-professional

reputation

accessibility

immediacy

personal

connection

availability

contribution

sharing

spontaneity

fun

presence

friendly

responsiveness

communication

authenticity

passion

creativity