Social Innovation Generation Workshop An Introduction to Social Innovation: Complexity and Scale Presenter: Ola Tjornbo
Social Innovation Generation Workshop An Introduction to Social Innovation: Complexity and Scale Presenter: Ola Tjornbo.
Mar 29, 2015
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Social Innovation Generation Workshop
An Introduction to Social Innovation: Complexity and Scale
Presenter: Ola Tjornbo
Social Innovation
“ Social innovation is an initiative, product, process or program that profoundly changes the basic routines, resource and authority flows or beliefs of any social system. Successful social innovations have durability and broad impact. While social innovation has recognizable stages and phases, achieving durability and scale is a dynamic process that requires both emergence of opportunity and deliberate agency, and a connection between the two.”
Lecture 1: The Stacey Matrix
Seeing problems through a complexity lens
Understanding the broader context or the environment of a problem
So that we will know how to respond to that problem appropriately
4
What is a system?
• is made up of interrelating, interdependent parts
• behavior does not depend on what each part is doing but on how each part is interacting with the rest
• fits with a larger system of which it is a part
• is non-obvious: what we call the parts and their relationship is fundamentally a matter of perspective and purpose.
Types of systems
• Simple
• Complicated
• Complex
Types of IssuesDegree of Uncertainty/ Degree of Agreement Matrix
Certainty
Ag
reem
en
t
Close to Far from
Far
from
Clo
se to
Following a Recipe A Rocket to the Moon Raising a Child
Complicated Complex
The recipe is essential
Recipes are tested to assure replicability of later efforts
No particular expertise; knowing how to cook increases success
Recipes produce standard products
Certainty of same results every time
Simple
Simple
Certainty
Ag
reem
en
t
Close to Far from
Far
from
Clo
se to Simple
Plan, control
Following a Recipe Writing a Thesis Raising a Child
Methods are critical and necessary
Uncertainty about the problem
High level of expertise in many specialized fields + coordination
Research projects have critical similarities
Success in one project increases chances of future success
Complicated Complex
The recipe is essential
Recipes are tested to assure replicability of later efforts
No particular expertise; knowing how to cook increases success
Recipes produce standard products
Certainty of same results every time
Simple
Complicated
Certainty
Ag
reem
en
t
Close to Far from
Far
from
Clo
se to Simple
Plan, controlTechnically Complicated
Experiment, coordinate expertise
SociallyComplicated Build relationships, create common ground
Following a Recipe A Rocket to the Moon Raising a Child
Sending one rocket increases assurance that next will be ok
High level of expertise in many specialized fields + coordination
Rockets similar in critical ways
High degree of certainty of outcome
Formulae have only a limited application
Raising one child gives no assurance of success with the next
Expertise can help but is not sufficient; relationships are key
Every child is unique
Uncertainty of outcome remains
Complicated Complex
The recipe is essential
Recipes are tested to assure replicability of later efforts
No particular expertise; knowing how to cook increases success
Recipes produce standard products
Certainty of same results every time
Simple
Most Intractable Social Problems Are In the Zone of Complexity
Certainty
Ag
reem
en
t
Close to Far from
Far
from
Clo
se to Simple
Plan, control
Zone of Complexity
Technically Complicated Experiment, coordinate expertise
SociallyComplicated Build relationships, create common ground
ChaosMassive
Avoidance
Lecture 2: The Scale Tool
A way of parsing complex problems in order to find opportunities for intervention and to anticipate obstacles
Different strategies appropriate to the dynamics characteristic of different scales
Scales
Micro – the smallest relevant scale
Meso – the scale in between micro and macro
Macro – the largest relevant scale
Photo: Albert Fuller Graves
Photo: Wikipedia
Photo: NOAA
Federal government, long-term cultural changes, global economic trends, demographic trends, national mental health policy
Macro:
Meso:
Micro:
Provincial government, provincial mental health funding and policy, financial institutions, migration, local economic conditions
Local government employees, interactions between different population groups, local businesses, community organizations
PLAN: Planned Lifetime Advocacy Network&
RDSP: The Registered Disability Savings Plan
PLAN’S Sustainability Objectives
• Embed full citizen perspective in structures and institutions
• Change cultural consciousness from needs and inability to contribution and participation
Macro:
Meso:
Micro:
Social Innovation
“ Social innovation is an initiative, product, process or program that profoundly changes the basic routines, resource and authority flows or beliefs of any social system. Successful social innovations have durability and broad impact. While social innovation has recognizable stages and phases, achieving durability and scale is a dynamic process that requires both emergence of opportunity and deliberate agency, and a connection between the two.”
Lecture 3: Social Innovation
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