Social Enterprise and Sport – it delivers ! ‘The GLL Experience’

Social Enterprise and Sport Social Enterprise and Sport

– – it delivers !it delivers !

‘‘The GLL Experience’The GLL Experience’

An Introduction to GLLAn Introduction to GLL• Manage sport, leisure and cultural facilitiesManage sport, leisure and cultural facilities

• Operating in London & South EastOperating in London & South East

• Public ‘inclusive’ facilities onlyPublic ‘inclusive’ facilities only

• Social entrepreneurs with ‘value based’ Social entrepreneurs with ‘value based’ business ethicsbusiness ethics

• Non Profit distributing – Leisure TrustNon Profit distributing – Leisure Trust

• Industry pioneers Industry pioneers

Our (7) Centres in 1993Our (7) Centres in 1993Royal Borough of Greenwich (London)Royal Borough of Greenwich (London)

• Waterfront Leisure Centre Waterfront Leisure Centre • Arches Leisure CentreArches Leisure Centre• Thamesmere Leisure CentreThamesmere Leisure Centre• Eltham Health & Fitness Centre Eltham Health & Fitness Centre • Eltham PoolsEltham Pools• Meadowside Leisure CentreMeadowside Leisure Centre• Plumstead Leisure Centre Plumstead Leisure Centre

At least two of these centres faced closure before GLL was At least two of these centres faced closure before GLL was establishedestablished

Our Sport and Leisure Our Sport and Leisure Business in 2012Business in 2012• Operating 102 public sport & leisure centres in Operating 102 public sport & leisure centres in

26 London & South England Regions 26 London & South England Regions

• Largest public sport & leisure centre operator in Largest public sport & leisure centre operator in England England

• Employing 1800 full-time staff and 3400 part-Employing 1800 full-time staff and 3400 part-time and other contracted stafftime and other contracted staff

• Turnover of £110 million in 2012Turnover of £110 million in 2012

• GLL has brought more than £40m direct capital GLL has brought more than £40m direct capital investment to public sports and leisure facilitiesinvestment to public sports and leisure facilities

Our Client Partners in 2012Our Client Partners in 2012GLL London Division:

• London Borough of Barnet • London Borough of Camden• London Borough of Ealing• London Borough of Lambeth• London Borough of Greenwich • London Borough of Hackney• London Borough of Hammersmith & Fulham• London Borough of Harrow• London Borough of Hillingdon• London Borough of Merton • London Borough of Newham • London Borough of Tower Hamlets• London Borough of Waltham Forest • Westminster City Council• RB Kensington & Chelsea

• London Legacy Development Corporation –– Olympic Aquatic Centre, – Olympic Multi-Use Arena

• Greater London Authority – Crystal Palace National Sports Centre

• London Playing Fields Foundation – Peter May Sports Centre

• Reading BC - Rivermead• Epsom and Ewell BC – Rainbow• Reigate and Banstead BC• York City

GLL Nexus Division: • South Oxfordshire • West Oxfordshire • Chiltern• South Buckinghamshire• Henley, Maplewood• Millbrook, Prestwood

Greater London

GLL - EpithetsGLL - Epithets• Social EnterpriseSocial Enterprise

• Industrial and Provident SocietyIndustrial and Provident Society

• Society for the Benefit of the CommunitySociety for the Benefit of the Community

• Non profit distributing -surplus reinvested Non profit distributing -surplus reinvested

• Owned by the staff (co-operative structure)Owned by the staff (co-operative structure)

• Governed by a Stakeholder Board Governed by a Stakeholder Board (Majority of which are staff)(Majority of which are staff)

Benefits of our ‘Social Enterprise Benefits of our ‘Social Enterprise Organisation’Organisation’

• Single focus on Sport & Leisure ServicesSingle focus on Sport & Leisure Services

• Employee empowerment Employee empowerment

• Non profit distributingNon profit distributing

• Fiscal benefits of Rates & VATFiscal benefits of Rates & VAT

• Exempt CharityExempt Charity

• Free to diversify Free to diversify

• Community Empowerment & engagementCommunity Empowerment & engagement

GLL - Our OwnershipGLL - Our Ownership

• Owned by the Contracted StaffOwned by the Contracted Staff

• One Person, One Share, One VoteOne Person, One Share, One Vote

• Shares £25 eachShares £25 each

• At set up: 80% of Eligible Staff At set up: 80% of Eligible Staff purchased one share (non dividend)purchased one share (non dividend)

• Other staff still worked for GLLOther staff still worked for GLL

Stakeholder GovernanceStakeholder Governance• Lunatics in charge of the asylum?Lunatics in charge of the asylum?

• Kids in charge of the sweet shop?Kids in charge of the sweet shop?

• A ‘Communist’ collectiveA ‘Communist’ collective

• Not a ‘real’ business!Not a ‘real’ business!

• Enthusiastic amateursEnthusiastic amateurs

• Backdoor Privatisation ….Backdoor Privatisation ….

We’ve heard the lot!We’ve heard the lot!

The GLL BoardThe GLL Board• Up to 10 employeesUp to 10 employees (10)(10)

• Managing DirectorManaging Director ( 1)( 1)

• Up to 8 appointeesUp to 8 appointees ( 5)( 5)

• Up to 5 Co-opteesUp to 5 Co-optees ( 3)( 3)

• Maximum Board size of 20 from the Maximum Board size of 20 from the above above

The GLL BoardThe GLL Board

• Agree and Direct Policy Agree and Direct Policy

• Appoint Senior Managers Appoint Senior Managers

• Is the Legal Entity Is the Legal Entity

GLL - The DemocracyGLL - The Democracy

• Board is elected on a three year cycleBoard is elected on a three year cycle

• Workforce can call Emergency General Workforce can call Emergency General MeetingsMeetings

• Site Based Consultative Mechanisms for the Site Based Consultative Mechanisms for the management Board:management Board:

GLL ManagementGLL Management

• Strong Professional ManagementStrong Professional Management

• Recommend Policy to Board Recommend Policy to Board

• Implement Board Decisions Implement Board Decisions

Our Balanced ScorecardOur Balanced Scorecard

The multiple ‘bottom line’ for GLL:The multiple ‘bottom line’ for GLL:

• Financial growth & securityFinancial growth & security

• Social wealth & valuesSocial wealth & values

• Community satisfaction and improve Community satisfaction and improve standardsstandards

• Democracy, staff & stakeholder valueDemocracy, staff & stakeholder value

GREAT PEOPLE

SERVICE EXCELLENCE

SOCIAL IMPACT

STRONG BUSINESSSTRONG BUSINESS

Making a difference to Communities

Social Inclusion& accessibility

Job Creation

Sports Development

Capital Investment

Positive SportLegacy

Healthy Lifestyles

Empowerment

Keeping profit in sport & leisure

Key Olympic Legacy AmbitionsKey Olympic Legacy Ambitions

• To operate key facilities after the Games To operate key facilities after the Games

• To target talented youngsters and support To target talented youngsters and support their sports training towards 21012 their sports training towards 21012

• To train Londoners to work in ‘real’ sport-To train Londoners to work in ‘real’ sport-legacy related jobs legacy related jobs

• To use the Games to get Londoners To use the Games to get Londoners energised and more Active (WIP) energised and more Active (WIP)

• To use the legacy to strengthen the Social To use the legacy to strengthen the Social Enterprise Movement (WIP) Enterprise Movement (WIP)

GLL Legacy is underwayGLL Legacy is underway• Legacy Operators of the Olympic Aquatics Legacy Operators of the Olympic Aquatics

Centre and Multi-Use ArenaCentre and Multi-Use Arena

• GLL Sport Foundation is one of the largest GLL Sport Foundation is one of the largest independent supporters of young sporting independent supporters of young sporting talent in the UK – 1100 athletes in 2012talent in the UK – 1100 athletes in 2012

• Route to work scheme successes and London Route to work scheme successes and London Leisure College with beacon status Leisure College with beacon status

• ““GLL Inspired” – Legacy Strategy producedGLL Inspired” – Legacy Strategy produced

Aquatics CentreAquatics Centre

Multi-Use ArenaMulti-Use Arena

The GLL Sport Foundation is The GLL Sport Foundation is supporting over 1100 young supporting over 1100 young athletes each yearathletes each year

GLL Legacy ThemesGLL Legacy Themes

• Carbon Footprint Reduction PlansCarbon Footprint Reduction Plans

• Waste Management TargetsWaste Management Targets

• Recycling and Energy SourcesRecycling and Energy Sources

• Sustainability research programmeSustainability research programme

• Support LOCOG Test Events Support LOCOG Test Events

• Staffing for the GamesStaffing for the Games

• Games Training CampsGames Training Camps

• Legacy venue transformationLegacy venue transformation

• Launch Legacy venuesLaunch Legacy venues

• More ParticipationMore Participation

• Improve Talent and Entry PathwaysImprove Talent and Entry Pathways

• Core Activity / Sports BrandsCore Activity / Sports Brands

• Focus Sports Development / NGBsFocus Sports Development / NGBs

• Kids for a QuidKids for a Quid

• Women & Girls ActivityWomen & Girls Activity

• Commitment to IFI registrationCommitment to IFI registration

• Support for disability sport / clubsSupport for disability sport / clubs

• Reinvestment Commitments Reinvestment Commitments

• Route to work / apprenticeshipsRoute to work / apprenticeships

• Education & Skills (LLC)Education & Skills (LLC)

The Roots of our SuccessThe Roots of our Success

• Public sector values / Private sector freedoms

• No profit taker

• Investment in key service areas

• Close to our customers

• Commitment to excellence

• Ownership & enthusiasm

The RealityThe Reality

• Commonality of purpose and visionCommonality of purpose and vision

• EmpowermentEmpowerment

• Ownership, Loyalty & CommitmentOwnership, Loyalty & Commitment

• Must succeed ‘chip’!Must succeed ‘chip’!

…….Social inclusion with a business approach.Social inclusion with a business approach

Mixing Business & ValuesMixing Business & Values

£0£10,000,000£20,000,000£30,000,000£40,000,000£50,000,000£60,000,000£70,000,000£80,000,000£90,000,000£100,000,000

1993 1995 1997 1999 2001 2003 2005 2007 2009 2011

INCOME

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CAPITAL INVESTMENT

GLL - The ResultGLL - The Result• InitiallyInitially

– Closures Avoided Closures Avoided – Services ExpandedServices Expanded– Jobs & Conditions Protected & EnhancedJobs & Conditions Protected & Enhanced– Democracy IntroducedDemocracy Introduced

• NowNow – A new delivery sector established (over 100 similar trusts in our A new delivery sector established (over 100 similar trusts in our

association SpoRTA)association SpoRTA)

– GLL the largest single provider of sport and leisure in EnglandGLL the largest single provider of sport and leisure in England

– Helping Social Enterprises demonstrate that they can be Helping Social Enterprises demonstrate that they can be successful and large enterprises competing with the private successful and large enterprises competing with the private sector BUT delivering genuine community values sector BUT delivering genuine community values

The Concept: The Concept: Some words to sum up!!Some words to sum up!!

•EXCITING EXCITING

•IMAGINATIVE IMAGINATIVE

•INNOVATIVEINNOVATIVE

•ENTREPRENEURIALENTREPRENEURIAL

•EMPOWERING EMPOWERING & SUCCESSFUL & SUCCESSFUL !!