Social-Enabled Policing

Social-Enabled PolicingCommunity Policing in the Age of Social Networking

Hong-Eng KohVice President (Corporate)

The Society for the Policing of Cyberspace (POLCYB)

Visiting ResearcherChina Public Security University

Global Lead, Justice & Public Safety (JPS)Public Sector Industry Solutions Group, Oracle Corporation@he_koh

Copyright © 2015 Oracle and/or its affiliates. All rights reserved.

Safe Harbor Statement

The following is intended to outline our general product direction. It is intended for information purposes only, and may not be incorporated into any contract. It is not a commitment to deliver any material, code, or functionality, and should not be relied upon in making purchasing decisions. The development, release, and timing of any features or functionality described for Oracle’s products remains at the sole discretion of Oracle.

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Physical Security And Video Surveillance Market Influencers: 2014 Results

• David Humphrey, CTO Video HP Autonomy

• Erica Wood a.k.a The Security Girl, American Fire & Security in Dayton Ohio

• Fredrik Nilsson, GM Axis Communications North America

• John Honovich, Founder IPVM

• Larry Newman, Axis Communications: Director Of Sales US Sales

• Mike Matta, CEO Solink

• Richard Brent, CEO Louroe Electronics

• Scott Dunn, Director of Business Development Axis Communications:

• Steve Gorski, CSO Scallop Imaging

• Vaidhi Nathan, President and Founder IntelliVision Technology Corp

• Victoria Ferro, President Micro Key Solutions

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http://www.securityhive.com/industry-influencer-profiles/industry-influencer-profile-hong-eng-koh/

August 15, 2014


Oracle Global Justice & Public Safety (JPS) Team

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Jeff PenroseDavid Shepherd Udi Nessimyan

Hong-Eng Koh

Global Lead

Bert Oltmans

Jorge Medina

Cindy Schwimer


Community Policing“The Police are the Public and the Public are the Police”

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Sir Robert Peel1788 – 1850

Photos credit: Internet


Community Policing“The Police are the Public and the Public are the Police”

• A good relationship and trust between the public and the police

• Working together to prevent crime and disorder

• Police efficiency: it’s the absence of crime and disorder, not the visible evidence of police action in dealing with them

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Japan “Koban”

SingaporeNeighbourhood

Police PostPhotos credit: Internet


Fast Forward to 21st Century

• Problem-oriented policing

– Focus on rigorous and effective methods to solve problems, including methodology, tools and data

• Intelligence-led policing

– Integrated crime and criminal analysis, profiling of serious offenders, supported by an informed command structure

• Predictive policing (PredPol)– Predicting crime or disorder before it happens, or when it is

about to be committed

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Data is Important, But …

• Over dependence on past crime and criminal data has the underlying assumption that the method (modus operandi), cause and reason of crime and disorder do not change

• But we are in the tsunami of social networking, crowd-sourcing, instant gratification, citizen journalism, people power, etc.

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Why BlackBerry Messenger was rioters'

communication method of choice

7 Dec 2011

“Everyone in edmonton

enfield wood green

everywhere in north

link up at enfield town

station at 4 o clock

sharp!!!!”

“Ah, who wants to buy

rioting kits? Gloves,

masks, petrol bombs:

£5”Crime-Sourcing

9

Panic Seizes India as a Region’s Strife

Radiates

17 Aug 2012

Angry protests spread over anti-Islam

video

14 Sep 2012

Herding Effect

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Handler: “See, the media is saying

that you guys are now in room no.

360 or 361. How did they come to

know the room you guys are in?...Is

there a camera installed there?

Switch off all the lights...If you

spot a camera, fire on it...”

Intelligence-led Terrorism

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Man Attacks NYC Police With Hatchet;

Authorities Probe Possible Terror Ties

Social-Enabled Terrorism ?

“Helicopters, big militarywill be useless on theirown soil. They will not beable to defeat our people ifwe use guerilla warfare.Attack their weak flanks…”

Suspect’s posting:

23 Oct 2014

Isis booklet issues guidelines to mothers on

how to raise 'jihadi babies' 1 Jan 2015

http://www.independent.co.uk/news/world/middle-east/isis-booklet-issues-guidelines-to-mothers-on-how-to-raise-jihadi-babies-9952721.html

• The publication, entitled “Sister’s Role in Jihad”, suggests that the “most important” way women can contribute to the so-called Islamic State is by indoctrinating children with the militant group’s values.

• “Don't wait until they are seven to start, for it may be too late by then!”

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Self Radicalization

New Zealand Jihadist Deletes Tweets After Discovering He Left Geotagging On

http://ibrabo.wordpress.com 14

US Government Agency Compromised by Social Engineering

4 Nov 2013

2009: “Robin Sage” (The Security Blogger)

Information and intelligence obtained

from US military personnel

2011: “Emily Williams”

“What else can happen outside of data

being leaked over social networks?”

Emily WilliamsSocial Engineering15

1 April 2013

UK sex crimes via Facebook, Twitter increased 400% since 2009

“Personal data on Twitter and Facebook are being utilized by sexual predators to identify susceptible females and gain their confidence.”

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Cyber Bullying17

Kentucky man arrested after stealing from

cops, posting evidence to Facebook

19 Apr 2012

6 May 2013

Study shows young crooks use social

media to brag of criminal exploits

Gamification18

Social Media’s Role in

Ya’an Earthquake

Aftermath is Revealing

22 Apr 2013

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New Witness Behavior

“Free this week for a quick gossip/prep before I go

and destroy America?”

“3 weeks today, we’re totally in LA pissing people

off on Hollywood Blvd and diggin’ Marilyn Monroe

up!”20



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SingaporeCommunityPolicing

Return On Relationship (ROR)Photos credit: Internet

16 Apr: Boston Police confirming explosion at marathon finish line with injuries.

Boston Police looking for video of the finish line

BPD asking for tips

Family members looking for info relative to individuals injured during the incident are encouraged to call (617) 635-4500.

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Boston Police looking for video of the finish line

17 Apr: Airlines and hotels are waiving cancellation & trip change fees for people traveling to Boston.

19 Apr: Do you recognize these individuals? Contact 1-800-CALL-FBI (1-800-225-5324)

20 Apr: CAPTURED!!! The hunt is over. The search is done. The terror is over. And justice has won. Suspect in custody.


Argentina Riots, December 2013

23Photos credit: Internet


IACP’s 2014 Survey: Use of Social Media byLaw Enforcement

• 95% of agencies use social media

• Most common use of social media is for criminal investigations at 82.3%

• Most frequently used social media platforms are Facebook (95.4%), Twitter (66.4%), and YouTube (38.5%)

• 55.9% of agencies not currently using are considering its adoption

• 71.7% of agencies have a social media policy

• 78.8% of agencies report that social media has helped solve crimes

• 77.5% of agencies state that social media has improved police-community relations in their jurisdiction

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http://www.iacpsocialmedia.org/Resources/Publications/2014SurveyResults.aspx


Social-Enabled PolicingSupports the prevention, detection and solving of crime and disorder

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Social-Enabled Policing

Community

Intelligence-led PredictiveSocial Networking


Social-Enabled Policing“The Police are the Public and the Public are the Police” in the Physical & Cyber Worlds

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Listen

Social Networking

Analyze

Understand EngageCommunicate Participate

ActAssure


Social-Enabled PolicingKey Considerations

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1. Which Social Networks and How?

2. Am I Big Data Ready?

3. How Can I Meet the People’s Demands?


1. Which Social Networks and How?Argentina Federal Police

• Engage the community as part of community policing

• Better understanding of public sentiments

• Improve crime analysis over social networks

• Early detection of suspicious activities and crime suspects

• Incorporate new techniques in crime investigation process

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• Endeca• OBIEE• Exalytics• Exadata• Database• Social Relationship

Management (SRM) Cloud

131Non-Emergency

Call Center

Centralized Video

Surveillance


Oracle Social Relationship Management (SRM)

• Advanced Latent Semantic Analysis (LSA) technology

• 700+ million messages daily

• Deeper & more precise data

• Routing & auto-categorization

• Custom topics & indicators

• Global languages & data

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Copyright © 2014 Oracle and/or its affiliates. All rights reserved. |

Social Relationship Management (SRM)Demo

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2. Am I Big Data Ready?UAE Abu Dhabi Police

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• Big Data Appliance• Database


Oracle Intelligence Hub & Alerts

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Oracle Policy Automation

Big Data Appliance, Exadata, Exalogic, Exalytics, etc.

Oracle Data Integrator / Oracle

GoldenGate

Oracle Event Processing

Master Data Management

Ontology-based

Semantic Analysis

Business Intelligence

Oracle SOA / Service Bus

Ide

ntity &

Acce

ss Man

agem

en

t / D

atabase Se

curity O

ptio

ns

EndecaInformation

Discovery

Big Data Discovery

Copyright © 2014 Oracle and/or its affiliates. All rights reserved. |

Intelligence Hub & AlertsDemo

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• Uses real-time analytics to solve crime and attacks

• Connected to other regional and national intelligence fusion centers

• Means to interpret prevailing threat levels and provide commensurate protective measures

• Monitors video surveillance, gunshot detections and automated license plate recognition inputs

• Facility Incident Management System (FIMS)

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Chicago Police Crime Prevention & Information Center

Intelligence Hub & Alerts


US Customs & Border ProtectionAutomated Targeting System (ATS)

• Rules based decision support system

• Data sources: government and public

• Historical data and trends analysis

• Deployed for air, land and sea travel

• Massive volume of data

• Identify high risk targets

• Faster clearance for low risk traveler/cargo

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Source: Internet

National Targeting Center

• Exadata• Exalogic• Exalytics


US Customs & Border ProtectionAutomated Targeting System (ATS)

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Source: Internet

• Exadata• Exalogic• Exalytics


3. How Can I Meet the People’s Demands?Finnish Police

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Technical quality

Functional qualit

y

93% of IT budget used to maintain >100 obsolete systems


Oracle Integrated Policing Platform

Business Rules Legislation Policy Procedures Service Rules Behavior Models Scheduling

Internet

Policing Operational Capabilities

Phone eMail Mobile Face to Face PaperChannels

Operations& Response

Investigation IntelligenceProperty

ManagementSuspect &Offender

Records Management

Coordination& Liaison

Citizens Trusted 3rd parties Police StaffLegal RepresentativeInvolved parties

Content Management Knowledge Base

Business Intelligence Performance Management Intelligence Analysis Management Reporting

Information Management Database Master Data Spatial Data Resilience & Availability Security

Social

Communication Layer Data Exchange Service Bus Extract, Transform, Load (ETL)

Siebel Public Sector

WebCenter Portal & ADF Mobile

Master Data Management / Engineered Systems / Security Options

Oracle Business Intelligence / Endeca Information DIscovery

WebCenter Content / Oracle Knowledge

Oracle Policy Automation

Oracle Service Bus / Oracle Data Integrator / Oracle GoldenGate

Incident Mgt

Alerts

Case Mgt

Prosecution

Relationship

Analysis

Lost & Found

Evidence

Offender

Custody

Criminal

Firearms

Legal Instr.

Warrants

Services requiring configuration

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Oracle Integrated Policing Platform

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Brazil Rio de Janeiro State Civil Police

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• Data entry• Investigation system• Records:

• Firearms• Vehicles• mobile phones• People• AFIS & DNA

• Linking of all records

• Spatial• BI• DB• Service Bus

Integrated Policing Platform


Brazil Rio de Janeiro State Civil PoliceM8000 SPARC/Solaris Servers

x86 Servers

Storage

Tape Library

Exadata


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Oracle Empowers Social-Enabled Policing


TraditionalChannels

TraditionalData Sources


Social Channels &Data Sources

Oracle SocialRelationship Management

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• Sincere

•Open

•Collaborative

• Interested

•Authentic

• Likeable

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“The Police are thePublic and the Publicare the Police”

Sir Robert Peel


Social Networking


Are You Social-Enabled?Thank You!

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[email protected]

@he_koh

linkedin.com/in/hekoh

Social-Enabled Policing

Social Media

oracle andor

oracle corporation

sole discretion of oracle

policingintegrated crime

past crime

absence of crime

reason of crime

community policingthe