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Social Brands 100 at Engage 2013

Jan 28, 2015

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Business

Headstream

Slides from our presentation at Engage 2013.
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Page 1: Social Brands 100 at Engage 2013
Page 2: Social Brands 100 at Engage 2013

Social Brands 100

Page 3: Social Brands 100 at Engage 2013

What is asocial brand?

Page 4: Social Brands 100 at Engage 2013

Win-win relationshi

ps

What is asocial brand?

Active listening

Appropriate

behaviour

Page 5: Social Brands 100 at Engage 2013

What isSocial Brands 100?

Page 6: Social Brands 100 at Engage 2013

What we’ve learned so far

Page 7: Social Brands 100 at Engage 2013

2012 Nominees

9%Charity

19%FMCG

13%Travel

9%Retail

14%Publishing& Media

Page 8: Social Brands 100 at Engage 2013

No.1

Page 9: Social Brands 100 at Engage 2013

No.1

Page 10: Social Brands 100 at Engage 2013

Social Brands 100 2012

17%Charity

14%FMCG

13%Travel

9%Retail

Publishing& Media

8%

Page 11: Social Brands 100 at Engage 2013

Social Brands 1002013

Page 12: Social Brands 100 at Engage 2013

CrowdSourced

Social Brands 1002013

Page 13: Social Brands 100 at Engage 2013

CrowdSourced

Social Brands 1002013

Past Nominees

Page 14: Social Brands 100 at Engage 2013

CrowdSourced

Social Brands 1002013

Past Nominees

SocialBakers

Monitoring(UK)

Page 15: Social Brands 100 at Engage 2013

Social KPIs by platform

• Average post engagement rate (ER)• Fan growth• Response rate• Response time

• Video views growth• Subscriber growth

• Channel engagement rate

• Channel Like/Dislike ratio

• Follower growth • Average tweet engagement rate• Total mentions• Response rate• Response time

15%

45%

40%

Page 16: Social Brands 100 at Engage 2013

Oursurvey

Page 17: Social Brands 100 at Engage 2013

715Brands

23Industries

Page 18: Social Brands 100 at Engage 2013

715Brands

23Industries

AUTOMOTIVE • CHARITY • CONSUMER ELECTRONICS CONSUMER

GOODS • COSMETICS & BEAUTY • EDUCATION ENTERTAINMENT •

FINANCIAL SERVICES • FMCG HOSPITALITY • LEISURE •

PROFESSIONAL SERVICES PROPERTY • BUILDERS • PUBLIC

SECTOR

PUBLISHING & MEDIA • RETAIL • SHOPPING CENTRE

SPORTS APPAREL • TECHNOLOGY • TELECOMMUNICATIONS

TRANSPORT AND LOGISTICS • TRAVEL • UTILITIES

Page 19: Social Brands 100 at Engage 2013

Social Brands 100 2013

18%FMCG

9%Travel

5%Charity

16%Retail

11%Publishing& Media

Page 20: Social Brands 100 at Engage 2013

What’s next?

MAY

23

Results:

Page 21: Social Brands 100 at Engage 2013

www.slideshare.com/headstream

@socialbrands100

Facebook.com/socialbrands100

@maeve_os

Thank you