Page 1 Mark McCrindle#Socialbiz2014 18 February 2014Page 2 POSTPage 3 POSTPage 4 TWEETSPage 5 TWEETSPage 6 TABLETSPage 7 TABLETSPage 8 CLOUDPage 9 CLOUDPage 10 SHAREPage 11 SHAREPage 12 SOCIAL BUSINESSPage 13 SOCIAL BUSINESSPage 14 Page 15 SOCIALTRANSACTORSPage 16 SOCIALTRANSACTORS SOCIALINTEGRATORSPage 17 SOCIALTRANSACTORS SOCIALINTEGRATORS WWW E-mail SMSPage 18 SOCIALTRANSACTORS SOCIALINTEGRATORS WWW E-mail SMSPage 19 Page 20 Page 21 Page 22 Page 23 Page 24 Page 25 Page 26 Page 27 Page 28 Page 29 Page 30 Page 31 Page 32 Page 33 Page 34 3. TEMPLE RUN 2Page 35 2. YOUTUBEPage 36 1. CANDY CRUSH SAGAPage 37 Page 38 Page 39 Page 40 Page 41 Page 42 Page 43 Page 44 Page 45 Page 46 Page 47 Page 48 Page 49 Expertise in "community management" and "social engagement" is becoming as important on the senior manager's resume as financial skills and market analysis.Page 50 Page 51 Page 52 Page 53 Page 54 Page 55 Page 56 Page 57 MONO-SEGMENTATIONPage 58 MULTI-SEGMENTATIONPage 59 MICRO-SEGMENTATION DEMOGRAPHIC SOCIOECONOMIC GEOGRAPHICPSYCHOGRAPHICPage 60 Page 61 Page 62 Page 63 Page 64