ForwardProgress.NET facebook.com/ForwardProgress [email protected] @FwdProgressInc SMSS 2016 Write an effec+ve and sustainable social media & content plan that +es to business goals SMSS San Fransisco 2016 @deandelisle @GetSocialJack #SMSSummit
ForwardProgress.NET facebook.com/ForwardProgress [email protected] @FwdProgressInc
SMSS 2016
Writeaneffec+veandsustainablesocialmedia&contentplanthat+estobusinessgoals
SMSS San Fransisco 2016 @deandelisle @GetSocialJack #SMSSummit
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SMSS 2016
Dean DeLisle For over 30 years, Dean has helped numerous clients establish and improve their online and media He has also helped clients with countless company, brand, product, and service launches. At Forward Progress, Dean leads his team to provide integrated marketing solutions using a proven coaching and consulting methodology. Forward Progress has helped over 2,000 corporate clients improve their online marketing and social networking results, and has trained over 100,000 professionals in over 35 countries with their Social Network Acceleration Programs. Currently, Dean’s LinkedIn Business Development Course is being taught at the University of Illinois at Chicago- Graduate School of Business. Dean has most recently launched a new Social Network Coaching and Training Platform called SocialJack.com. This platform is designed to combine the coaching and training that Forward Progress has delivered in the last several years with industry standard tools and mobile technology.
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SMSS 2016
Accelerated Learning
• Less Time – Learn More • Paired Share – Timed • Raise Hand – Bring It Back
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SMSS 2016
The Law of Familiarity determines that the more we spend time with and get to know anything,
and the more something becomes just a normal part of life – the less we are excited about it or the less we give it the attention it deserves. We
see this happen in all aspects of life – relationships, work, hobbies, exercise, initiatives and learning. Sometimes things just become…
boring and our mind shuts down!
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SMSS 2016
CommittoYourSuccess
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SMSS 2016
Content Marketing
• What is it? • Why is it Important? • What’s the
Strategy?
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SMSS 2016
What is Content Marketing?
Content Marketing is the science and art of reaching your audience and pulling it toward your business with the use of Content
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SMSS 2016
Why is Content Marketing Important?
There are qualified prospects looking for your product or service right now and Search Engines like Google use properly placed content to place you in front of their search request. GET CONNECTED - BUILD TRUST – BUILD RELATIONSHIPS
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SMSS 2016
Activity: Paired Share • What do you want to achieve at SMSS
while you are here?
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SMSS 2016
What is the Strategy for Content Marketing?
• Create and promote useful, relevant information
• Attract and engage with website visitors
• Convert those visitors into customers/clients
Graphic: Andy Crestodina - Orbit Media Studios, Chicago
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SMSS 2016
Types of Content
Collateral&SalesPR/Adver7singFunc7onal E-marke7ng UserGenerated
Examples?
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SMSS 2016
Content Marketing and the Consumer Journey
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SMSS 2016
Awareness
Considera7on
Conversion
Loyalty
Advocacy
Word-of-Mouth
2. Consumers add or subtract brands as they evaluate what they
want 1. The consumer considers an initial set of brands, based on brand perceptions and exposure to recent touch points.
4. After purchasing a product or service, the consumer builds expectations based on experience to inform the next decision journey.
3. Ultimately, the consumer selects a brand at the moment of purchase.
Moment of Purchase
Initial Consideration
Active Evaluation Information gathering, shopping
Post purchase Experience Ongoing exposure
Loyalty loop Trigger
Content Marketing and the Consumer Journey
Share
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SMSS 2016
Plan • Your services and value proposition • Your main goals • Target markets • Where are you willing to manage • Measure your results
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SMSS 2016
Value
• What products/services do you provide? • How do you compare to competition? • How can you help others?
P1-1,2
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SMSS 2016
Measuring ROI = Goals
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SMSS 2016
Identify Your Target
• Who is your target client/partner? • What do they do? • Where are they? • What Industry are they in? • What size Company do they work for? • How do they use technology? • Where do they get their information? • What are their needs?
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SMSS 2016
Chose Your “New Business” Destination
• Landing Page • Website • Registration • Phone • Webinar/Event • Location • What is yours?
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SMSS 2016
Developing a Content Strategy
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SMSS 2016
Keywords–LawofAJrac7on&Reten7on!• Whatisyourvalue?• Whatmakesyoudifferent?• Howwouldyouridealtargetfind
you?• Whatwouldthey“Google”tofind
you?• Surveyyourtargets!
P3-9
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SMSS 2016
ForwardProgress.NET facebook.com/ForwardProgress [email protected] @FwdProgressInc
SMSS 2016
KeywordTools–ourfavorites
• GoogleAdwords• GoogleTrends• UberSuggest• WordTracker• Soovle• TwiJer(hashtagsearch!)
P3-9
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SMSS 2016
Execu7ngYourKeywordStrategy
P3-9
Element Descrip+on
TitleTag Tellssearchenginesanduserswhatcontentlivesonapage
URLStructure Tellssearchenginesanduserswherecontentlivesonawebsite
HeadingTags(<H1>) SupportstheTitleTagasaSub-TItle
AnchorText Tellssearchenginesanduserswhatcontentlinkspointto
MetaDescrip7ons Tellsuserswhatapageisaboutwhentheyseearesultinsearchengines
BodyCopy Givessearchenginesandusersmoreinforma7onaboutthepagecontent
ImageAltTags Tellssearchengineswhattheimagerepresents
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SMSS 2016
Conversion • Getting your destination visitors
(prospects) to take action that will move your business toward reaching its goal
• What you’ll gain • Prospects/Customers • Subscribers • Social Media Fans/Followers/+1s • Product Reviewers • Members • Promotion Entrants
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SMSS 2016
Why Use Online Partners? • Interactive • People Respond • Building Trust • Building
Community • Viral Activity • Sharing
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SMSS 2016
How Many Contacts Do You Have That You Cannot See?
• That know YOU? • That trust YOU? • That have done business with
YOU? • That would recommend YOU?
Dean Sue Mark Pat
Extended Reach to More Targets
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SMSS 2016
YourNetwork
Vendors
Partners
Clients
Conferences
Associations
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SMSS 2016
Who are your Social Trusted Agents? Your Team!
• Clients • Vendors • Partners • Friends • Organization
s P3-7
IDENTIFY CONNECT
VERIFY
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SMSS 2016
Social Communities
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SMSS 2016
YouTube
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SMSS 2016
Blog • A blog can be an incredible tool for
sharing information and expertise. • A blog can be used to directly
promote products, services and events.
• A blog can assist in promoting company vision and developments.
• A blog can foster customer loyalty, build relationships with clients and customers.
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SMSS 2016
Webinar – Secret Content Engine 1. Create Webinar 2. Create Power Point 3. Hold Webinar 4. Post Power Point
a) Social 5. Create Video 6. Post Video
a) Social 7. Write Bog 8. Attached Items 9. LinkedIn Bonus Post 10. Facebook Bonus Post
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SMSS 2016
Email Data - Inbound • Automated vs. Manual • Destination
• Platform • Single vs Routed
• Source Tracking • Interface
• CRM, Email System, Inbox • Routing
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SMSS 2016
Email Data - Outbound • Automated vs. Manual • Destination
• Complete community • Segments
• Source • Interface
• CRM, Email System, Inbox
• Frequency
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SMSS 2016
Integrate Your Content
ONE TO MANY CHECKLIST
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SMSS 2016
Building a Content Map • Remember
• Value • Target • Keywords • Platforms
P5-15
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SMSS 2016
Building a Content Map • Remember
• Value • Target • Keywords • Platforms
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SMSS 2016
• Remember • Value • Target • Keywords • Platforms
Building a Content Map
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SMSS 2016
Blog Hack – Content Jam • Chose Destination • Target to aim for • Keyword phrase to own • Content inventory for support • Optimize inventory • Get SEM/MKO for blog creation • Attached inventory • Post and Optimize (SEOPressor) • Syndicate (social, distribution, OnlyWire) • Attach to profiles (show LinkedIn) • Watch it Climb!!
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SMSS 2016
LinkedIn Blog Hack – Content Jam • Chose Destination
• Target to aim for • Keyword phrase to own • Content inventory for support • Optimize inventory • Get SEM/MKO for blog creation • Attached inventory • Post and Optimize (SEOPressor) • Syndicate (social, distribution, OnlyWire) • Attach to profiles (show LinkedIn) • Watch it Climb!!
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SMSS 2016
• Remember • Destination • Target • Keywords • Platforms
Content Map Hack
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SMSS 2016
Measure Content Results
• Radian 6 • Google Analytics • Hootsuite • Sprout Social • Word Press • Social Networks
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SMSS 2016
Sprout Social Sample
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SMSS 2016
RESULTS • Getting your destination visitors
(prospects) to take action that will move your business toward reaching its goal
• What you’ll gain • Prospects/Customers • Subscribers • Social Media Fans/Followers/+1s • Product Reviewers • Members • Promotion Entrants
ForwardProgress.NET facebook.com/ForwardProgress [email protected] @FwdProgressInc
SMSS 2016
Launch • Begin generating valuable content • Interact and engage with customers and prospects • Build relationships • Consistently Measure (Test, Test, Test)
• Connections • Engagement • Outcome/Sales
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SMSS 2016
Assignment
• Assemble/Align Your Team • Create a Content Marketing Plan • Gather Your Content • Share Your Content • Engage with Your Audience
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SMSS 2016
ThankYou!
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SMSS 2016
ConnectWITHus!