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IFS Conference 2008 Jamila Aman's Presentation 1 Social Entrepreneurship and Innovation
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  • IFS Conference 2008 Jamila Aman's Presentation*Social Entrepreneurship and Innovation

    IFS Conference 2008 Jamila Aman's Presentation*

  • IFS Conference 2008 Jamila Aman's Presentation*Workshop PurposeCelebrate and build on successOutline systematic approachEarned incomeEstablish business objectives/criteriaProduct developmentProduct screeningRisk management and readinessShared services (MSO)Venture philanthropy

    IFS Conference 2008 Jamila Aman's Presentation

  • IFS Conference 2008 Jamila Aman's Presentation*Social EntrepreneurshipWe are a world of wall builders, partitioners, and dividers of space. We long for the security of safe places. We construct these barriers in a vain attempt to control the elements, to keep the rain from dampening the fire, the wind from covering ours lives with the inevitable dust. Many of the walls we build are essential to our survival. Many, however, are not. By fortifying the unnecessary walls, we in business (for profit and not-for-profit)..huddle in the systems we have closed. The consequences: thinking decays and novelty vanishes.Open Boundaries- Howard Sherman and Ron Schultz1998

    IFS Conference 2008 Jamila Aman's Presentation

  • IFS Conference 2008 Jamila Aman's Presentation*Social EntrepreneurshipApplication of entrepreneurial attitudes to social sector:Change is the normEmbrace changeSeek changeClient focusedShift resources from low to high productivityCalculated risksCreate something newStrive for Transparency

    IFS Conference 2008 Jamila Aman's Presentation

  • IFS Conference 2008 Jamila Aman's Presentation*

    Organisational ReadinessRisk Management

    IFS Conference 2008 Jamila Aman's Presentation

  • IFS Conference 2008 Jamila Aman's Presentation*IssuesFear of loss of controlResources financial/humanRisk averse cultureConflicting endsLack of structure/governance for success

    IFS Conference 2008 Jamila Aman's Presentation

  • IFS Conference 2008 Jamila Aman's Presentation*Organizational ReadinessStrategyGovernanceHuman resourcesFinancesOperations, Products and ServicesMarket perspective

    IFS Conference 2008 Jamila Aman's Presentation

  • IFS Conference 2008 Jamila Aman's Presentation*Strategic Management OverviewC. InputD. ThroughputA. Output

    Current State

    Change ManagementStrategic ImplementationAnnual Strategic Review and Update

    Future State

    5. Current State Assessment and Business Planning

    4. Objective Development

    3.Strategic PriorityParallel Process with Key Stakeholders2. Strategic Planning: Vision, Mission, ValuesB. Feedback

    IFS Conference 2008 Jamila Aman's Presentation

  • IFS Conference 2008 Jamila Aman's Presentation*Mapping the FutureIdeal Future VisionFormulate dreams that are worth believing in & fighting for by meeting 3 challenges.

    Challenge #1. Vision Statement Challenge #2. Mission StatementChallenge #3. Core Values

    IFS Conference 2008 Jamila Aman's Presentation

  • IFS Conference 2008 Jamila Aman's Presentation*Ideal Future VisionAnswer all or any of the following questions:What will put you out of business? What is your ultimate vision of success?What is your ideal community vision?Answers may be - end of homelessness, hunger etc.

    IFS Conference 2008 Jamila Aman's Presentation

  • IFS Conference 2008 Jamila Aman's Presentation*MissionWhat is your organizations part in achieving the vision?

    What do we produce? Who do we serve? How do we do it?

    IFS Conference 2008 Jamila Aman's Presentation

  • IFS Conference 2008 Jamila Aman's Presentation*ValuesWhat do board members & employees stand for & embrace?What are the rules?May include integrity, transparency, entrepreneurship, innovation etc

    IFS Conference 2008 Jamila Aman's Presentation

  • IFS Conference 2008 Jamila Aman's Presentation*Strategic Priority DevelopmentBalanced Score Card FormatConsider organizational success from more than one perspective, for example:Internal Business ProcessesClientFinancial Human Resources

    IFS Conference 2008 Jamila Aman's Presentation

  • IFS Conference 2008 Jamila Aman's Presentation*Strategic Priorities

    FinancialAnswer the question:How do you wish to appear to your owners/funders?

    ClientAnswer the question: How do you wish appear to your client/customer?

    Internal Business ProcessesAnswer the question:In order to achieve your mission, what business processes must you excel at?Human ResourcesAnswer the question: How do you sustain your ability to learn and grow?

    Vision MissionValues

    IFS Conference 2008 Jamila Aman's Presentation

  • IFS Conference 2008 Jamila Aman's Presentation*Earned Income

    IFS Conference 2008 Jamila Aman's Presentation

  • IFS Conference 2008 Jamila Aman's Presentation*Results in Other Ventures90% of successful ventures relate to the non-profits missionPlanning matters46% of non-profits with ventures have more than one69% are profitableProfitability is reached in 2.5 years on averageOnly 10% use a spin-off cutting edgeThe largest benefit is the creation of an entrepreneurial culture (58%)

    From a survey of non-profits operating business ventures

    IFS Conference 2008 Jamila Aman's Presentation

  • IFS Conference 2008 Jamila Aman's Presentation*Systematic Approach

    IFS Conference 2008 Jamila Aman's Presentation

  • IFS Conference 2008 Jamila Aman's Presentation*Systematic ApproachDetermine organisationalNeed for innovationPurposeOrganisational readiness and commitmentProduct developmentSearch for opportunitiesCreate new services and screeningResearch, design, testingLaunch, evaluation and revisionPortfolio approach

    IFS Conference 2008 Jamila Aman's Presentation

  • IFS Conference 2008 Jamila Aman's Presentation*Strengthens OrganisationsAchieves MissionGenerates revenueUnrestrictedGreater degree of controlEnables growth beyond funding baseSupports mission and strategic planCreate valuable new services/SROIEnhances profile

    IFS Conference 2008 Jamila Aman's Presentation

  • IFS Conference 2008 Jamila Aman's Presentation*Balancing Mission and Financial Return

    Strong Business Case SECOND PRIOIRTY BUSINESSHIGHEST PRIORITY VALUE ADDEDWeak Business CaseDONT PURSUEPHILANTHROPYLimitedAdvances Mission

    IFS Conference 2008 Jamila Aman's Presentation

  • IFS Conference 2008 Jamila Aman's Presentation*Product Development ProcessPlanning for Success

    IFS Conference 2008 Jamila Aman's Presentation

  • IFS Conference 2008 Jamila Aman's Presentation*Definition of a Good IdeaMeets a significant customer need a marketReturn on investmentRisk managed Competitive advantageCost PerformanceLeverages a strength/assetFits with mission/values

    IFS Conference 2008 Jamila Aman's Presentation

  • IFS Conference 2008 Jamila Aman's Presentation*EnterprisesMission related products or services Same product, new market: geographic or customerProgramme related products (manuals)/services (EAP)Staff resources (MSO/training)Public sector contractingNew product/leveraging organisational strengthsClient resources (social firm)Soft assets intellectual property (licensing/franchising)Hard assets (rental)Unrelated business (Ben & Jerrys)

    IFS Conference 2008 Jamila Aman's Presentation

  • IFS Conference 2008 Jamila Aman's Presentation*Product CreationPre-workScanCommunity trends and needsPotential market opportunities market researchAttend conferences/read magazines/annual reports/web/etcAssess what competitors are doingScanInternal capacities (swot)Leading edge networking

    IFS Conference 2008 Jamila Aman's Presentation

  • IFS Conference 2008 Jamila Aman's Presentation*BrainstormingUse information/knowledge/fantasy/dreams/intuitionBuild on experiences of and skills/knowledge in the organisationLateral thinking, scramble patterns e.g. pose a problem and only outrageous solutions are suggestedLook at data for opportunities, look at it from other peoples perspectivesBe excited, accept thoughts/play with them - have funBring experts from different organisations togetherDiscuss with others, family, friends, associates

    IFS Conference 2008 Jamila Aman's Presentation

  • IFS Conference 2008 Jamila Aman's Presentation*Level 1 Screening CriteriaDoes the idea further your vision, mission, values and strategic priorities?1=no, 2=partial fit, 3=full fitIs there a potential customer benefit? 1=none, 2=some need/some customers, 3=urgent need/many customersAre there profit potential (by third year)? 1= less than 20K, 2=more than 20 k but less than 50k, 3= more than 50kWhat investment is required?1 = major investment , 2 = minor investment, 3 = achieve with current resourcesIs there a champion? 1=no, 2= neutral 3=yesIs there risk?1 = high risk (no known mitigation), 2 = medium risk (new strategies needed), 3 = low risk (strategies in place)

    Scoring: each idea will have a score of 6-18

    IFS Conference 2008 Jamila Aman's Presentation

  • IFS Conference 2008 Jamila Aman's Presentation*Screening Phase 2Create a concept statementDescribe productTarget audience and reason for buying itWhen, where, how?Product attractivenessFinancial resultsMarketing issues and competitorsRisk factorsDoes it fit with the organisation?Test with sample of external experts

    IFS Conference 2008 Jamila Aman's Presentation

  • IFS Conference 2008 Jamila Aman's Presentation*Screening Phase 3Feasibility Analysis and Priority SettingDoes the product have financial potential?How likely is the product to implemented successfully (easy or hard)?Is an investment required?Is an investment justifiable in terms of financial or mission improvement?Does the product advance mission

    and strategic priorities?

    IFS Conference 2008 Jamila Aman's Presentation

  • IFS Conference 2008 Jamila Aman's Presentation*The Success QuadrantFit with Organisation

    Highfinancial and social impactLow PotentialConsider LaterTop PriorityContinue ScreeningLowfinancial and social impactNot StrategicDo Not Consider FurtherLong TermConsider SecondLow(Idea will be relatively difficult to implement)High(Idea will be relatively easy to implement)

    IFS Conference 2008 Jamila Aman's Presentation

  • IFS Conference 2008 Jamila Aman's Presentation*First Set of MeasuresProduct A

    IFS Conference 2008 Jamila Aman's Presentation

    Criteria

    Rating

    Financial MeasureWeighting0123

    Significant customer problem2Not a significant needNeed that is addressed by others reasonably wellUrgent unmet needUrgent unmet need consistent with mission

    Appropriate solution1Do not address need as well as competitorsAddresses need as well as competitorsAddresses need in a unique and more effective wayAddresses need and no one else does at all

    Revenue potential1Under 50K50-100K100-250K>250K

    Profit potential2Likely loss0-50K50-100K>100K

    Investment required1Major investment >100KLarge amount of funding required - 25-100KModest funding required - 3 years1-3 yearsFirst year

    Rating

    Success MeasureWeighting0123

    Fit with mission / values2Contrary to missionNot a fitPartial fitYes

    Similar products in the market2Many similar product existFew similar product exist, and cutomers are satisfiedFew similar product exist, but customers are not saitsfiedNo similar products exist

    Stage of development2ConceptualDefined ideaDeveloped marketing planBusiness plan thought out

    Spin-off effects1Negative impact on organisation reputationNo impact beyond initiativePositive impact on organisationStrong positive impact on organisation and community

    Risk2High riskLow / Medium riskManageable risk (strategies to address)No risk

    Existing skills1Significant skill gapSkills are readily available through partnersCan address skills with modest trainingHave the skills already

    Competitive advantage2Competitive disadvantageNo significant difference from competitorsGood value proposition but can be matchedSustainable unique solution with AY niche

    Partnership opportunity1No likely partnersBelieve there are partners, but not sure whoPossible partnerships but unclear of interestLikely partners exist and are interested

    Inhibiters1Significant cultural or other change requiredSome inhibiters which may be difficult to addressSome inhibiters, but likely to be able addressNo significant inhibiters

    Ratings

    SCOREFINANCIAL RATINGSUCCESS RATING

    IdeaFinancialSuccessProblemSolutionRevenueProfitInvestmentPaybackMissionSimilar ProductStageSpin-offRiskSkillsComp AdvPartnerInhibiters

    00

    2 Translation Service00

    3. Management Support00

    4. Database Management00

    5. Marketing & Communication Support00

    00

    7. Conference Management00

    8. Recruitment Agency00

    00

    00

    11. Interim Management00

    12. Management Consultancy and Facilitation00

    13. Training00

    14. Intellectual Exchange/Leadership Development00

    15.Enterprise Development00

    00

    Financial - Cutoff "High" Score

    Success - Cutoff "High" Score

    IDEAFinancialSuccessQuadrant

    0

    2 Translation Service0

    3. Management Support0

    4. Database Management0

    5. Marketing & Communication Support0

    0

    7. Conference Management0Distribution of Ideas

    8. Recruitment AgencyHH0

    HL0

    LH0

    11. Interim ManagementLL0

    12. Management Consultancy and Facilitation0

    13. Training

    14. Intellectual Exchange/Leadership Development

    15.Enterprise Development

    SCOREQUADRANT

    IdeaFinancialSuccessFinancialSuccess

    0000

    0000

    0000

    0000

    0000

    0000

    0000

    0000

    0000

    0000

    0000

    0000

    0000

    0000

    0000

    0000

    0000

    0000

    0000

    Sheet3

    Rating

    Financial MeasureWeighting0123

    Significant customer problem2Not a significant needNeed that is addressed by others reasonably wellUrgent unmet needUrgent unmet need consistent with mission

    Appropriate solution1Do not address need as well as competitorsAddresses need as well as competitorsAddresses need in a unique and more effective wayAddresses need and no one else does at all

    Revenue potential1Under 50K50-100K100-250K>250K

    Profit potential2Likely loss0-50K50-100K>100K

    Investment required1Major investment >100KLarge amount of funding required - 25-100KModest funding required - 3 years1-3 yearsFirst year

    Rating

    Success MeasureWeighting0123

    Fit with mission/ values2Contrary to missionNot a fitPartial fitYes

    Similar products in the market2Many similar product existFew similar product exist, and cutomers are satisfiedFew similar product exist, but customers are not saitsfiedNo similar products exist

    Stage of development2ConceptualDefined ideaDeveloped marketing planBusiness plan thought out

    Spin-off effects1Negative impact on organisation reputationNo impact beyond initiativePositive impact on organisationStrong positive impact on organisation and community

    Risk2High riskLow / Medium riskManageable risk (strategies to address)No risk

    Existing skills1Significant skill gapSkills are readily available through partnersCan address skills with modest trainingHave the skills already

    Competitive advantage2Competitive disadvantageNo significant difference from competitorsGood value proposition but can be matchedSustainable unique solution with AY niche

    Partnership opportunity1No likely partnersBelieve there are partners, but not sure whoPossible partnerships but unclear of interestLikely partners exist and are interested

    Inhibiters1Significant cultural or other change requiredSome inhibiters which may be difficult to addressSome inhibiters, but likely to be able addressNo significant inhibiters

    IdeaSCORE

    FinancialSuccess

    1. Virtual administrative support00

    2 Translation Service00

    3. Management Support00

    4. Database Management00

    5. Marketing & Communication Support00

    6. Building and Office Rental00

    7. Conference Management00

    8. Recruitment Agency00

    9. Regional Funding Bureau00

    10.Peer Mentoring00

    11. Interim Management00

    12. Management Consultancy and Facilitation00

    13. Training00

    14. Intellectual Exchange/Leadership Development00

    15.Enterprise Development00

    16. 3rd Sector Foresight00

    Financial - Cutoff "High" Score12

    Success - Cutoff "High" Score14

    IDEAFinancialSuccessQuadrant

    1. Virtual administrative support0

    2 Translation Service0

    3. Management Support0

    4. Database Management0

    5. Marketing & Communication Support0

    6. Building and Office Rental0

    7. Conference Management0

    8. Recruitment Agency

    9. Regional Funding Bureau

    10.Peer Mentoring

    11. Interim Management

    12. Management Consultancy and Facilitation

    13. Training

    14. Intellectual Exchange/Leadership Development

    15.Enterprise Development

    16. 3rd Sector Foresight

    Distribution of Ideas%

    HH

    HL

    LH

    LL

  • IFS Conference 2008 Jamila Aman's Presentation*Second Set of MeasuresProduct A

    IFS Conference 2008 Jamila Aman's Presentation

    Criteria

    Rating

    Financial MeasureWeighting0123

    Significant customer problem2Not a significant needNeed that is addressed by others reasonably wellUrgent unmet needUrgent unmet need consistent with mission

    Appropriate solution1Do not address need as well as competitorsAddresses need as well as competitorsAddresses need in a unique and more effective wayAddresses need and no one else does at all

    Revenue potential1Under 50K50-100K100-250K>250K

    Profit potential2Likely loss0-50K50-100K>100K

    Investment required1Major investment >100KLarge amount of funding required - 25-100KModest funding required - 3 years1-3 yearsFirst year

    Rating

    Success MeasureWeighting0123

    Fit with mission / values2Contrary to missionNot a fitPartial fitYes

    Similar products in the market2Many similar product existFew similar product exist, and cutomers are satisfiedFew similar product exist, but customers are not saitsfiedNo similar products exist

    Stage of development2ConceptualDefined ideaDeveloped marketing planBusiness plan thought out

    Spin-off effects1Negative impact on organisation reputationNo impact beyond initiativePositive impact on organisationStrong positive impact on organisation and community

    Risk2High riskLow / Medium riskManageable risk (strategies to address)No risk

    Existing skills1Significant skill gapSkills are readily available through partnersCan address skills with modest trainingHave the skills already

    Competitive advantage2Competitive disadvantageNo significant difference from competitorsGood value proposition but can be matchedSustainable unique solution with AY niche

    Partnership opportunity1No likely partnersBelieve there are partners, but not sure whoPossible partnerships but unclear of interestLikely partners exist and are interested

    Inhibiters1Significant cultural or other change requiredSome inhibiters which may be difficult to addressSome inhibiters, but likely to be able addressNo significant inhibiters

    Ratings

    SCOREFINANCIAL RATINGSUCCESS RATING

    IdeaFinancialSuccessProblemSolutionRevenueProfitInvestmentPaybackMissionSimilar ProductStageSpin-offRiskSkillsComp AdvPartnerInhibiters

    1. Virtual administrative support00

    2 Translation Service00

    3. Management Support00

    4. Database Management00

    5. Marketing & Communication Support00

    6. Building and Office Rental00

    7. Conference Management00

    8. Recruitment Agency00

    9. Regional Funding Bureau00

    10.Peer Mentoring00

    11. Interim Management00

    12. Management Consultancy and Facilitation00

    13. Training00

    14. Intellectual Exchange/Leadership Development00

    15.Enterprise Development00

    16. 3rd Sector Foresight00

    Financial - Cutoff "High" Score

    Success - Cutoff "High" Score

    IDEAFinancialSuccessQuadrant

    1. Virtual administrative support0

    2 Translation Service0

    3. Management Support0

    4. Database Management0

    5. Marketing & Communication Support0

    6. Building and Office Rental0

    7. Conference Management0Distribution of Ideas

    8. Recruitment AgencyHH0

    9. Regional Funding BureauHL0

    10.Peer MentoringLH0

    11. Interim ManagementLL0

    12. Management Consultancy and Facilitation0

    13. Training

    14. Intellectual Exchange/Leadership Development

    15.Enterprise Development

    16. 3rd Sector Foresight

    SCOREQUADRANT

    IdeaFinancialSuccessFinancialSuccess

    1. A Design, Printing, PR and Marketing Brokering service0000

    2. Data Management / Business Intelligence0000

    3. Affinity programmes such as discount card schemes0000

    4. Training0000

    5. Consultation0000

    6. Management Services Organisation / Shared Services0000

    7. Website business opportunities0000

    7.1. Online ticketing0000

    7.2. Website development and hosting0000

    7.3. Arts marketing resources search engine0000

    7.4. Site advertising0000

    7.5. Content Provision and Selling Information0000

    7.6. Dig Plus0000

    7.7. Franchising digyorkshire0000

    8. Expansion of AY Creative Services including:0000

    8.1 New markets0000

    8.2 Mailing house0000

    8.3 Display unit production0000

    8.4 Delivery Service0000

    Sheet3

    Rating

    Financial MeasureWeighting0123

    Significant customer problem2Not a significant needNeed that is addressed by others reasonably wellUrgent unmet needUrgent unmet need consistent with mission

    Appropriate solution1Do not address need as well as competitorsAddresses need as well as competitorsAddresses need in a unique and more effective wayAddresses need and no one else does at all

    Revenue potential1Under 50K50-100K100-250K>250K

    Profit potential2Likely loss0-50K50-100K>100K

    Investment required1Major investment >100KLarge amount of funding required - 25-100KModest funding required - 3 years1-3 yearsFirst year

    Rating

    Success MeasureWeighting0123

    Fit with mission/ values2Contrary to missionNot a fitPartial fitYes

    Similar products in the market2Many similar product existFew similar product exist, and cutomers are satisfiedFew similar product exist, but customers are not saitsfiedNo similar products exist

    Stage of development2ConceptualDefined ideaDeveloped marketing planBusiness plan thought out

    Spin-off effects1Negative impact on organisation reputationNo impact beyond initiativePositive impact on organisationStrong positive impact on organisation and community

    Risk2High riskLow / Medium riskManageable risk (strategies to address)No risk

    Existing skills1Significant skill gapSkills are readily available through partnersCan address skills with modest trainingHave the skills already

    Competitive advantage2Competitive disadvantageNo significant difference from competitorsGood value proposition but can be matchedSustainable unique solution with niche

    Partnership opportunity1No likely partnersBelieve there are partners, but not sure whoPossible partnerships but unclear of interestLikely partners exist and are interested

    Inhibiters1Significant cultural or other change requiredSome inhibiters which may be difficult to addressSome inhibiters, but likely to be able addressNo significant inhibiters

    IdeaSCORE

    FinancialSuccess

    1. Virtual administrative support00

    2 Translation Service00

    3. Management Support00

    4. Database Management00

    5. Marketing & Communication Support00

    6. Building and Office Rental00

    7. Conference Management00

    8. Recruitment Agency00

    9. Regional Funding Bureau00

    10.Peer Mentoring00

    11. Interim Management00

    12. Management Consultancy and Facilitation00

    13. Training00

    14. Intellectual Exchange/Leadership Development00

    15.Enterprise Development00

    16. 3rd Sector Foresight00

    Financial - Cutoff "High" Score12

    Success - Cutoff "High" Score14

    IDEAFinancialSuccessQuadrant

    1. Virtual administrative support0

    2 Translation Service0

    3. Management Support0

    4. Database Management0

    5. Marketing & Communication Support0

    6. Building and Office Rental0

    7. Conference Management0

    8. Recruitment Agency

    9. Regional Funding Bureau

    10.Peer Mentoring

    11. Interim Management

    12. Management Consultancy and Facilitation

    13. Training

    14. Intellectual Exchange/Leadership Development

    15.Enterprise Development

    16. 3rd Sector Foresight

    Distribution of Ideas%

    HH

    HL

    LH

    LL

  • IFS Conference 2008 Jamila Aman's Presentation*Product AStrength of IdeaFit with Organisation

    Highfinancial and social impactLowfinancial and social impactLow(Idea will be relatively difficult to implement)High(Idea will be relatively easy to implement)

    IFS Conference 2008 Jamila Aman's Presentation

  • IFS Conference 2008 Jamila Aman's Presentation*Screening Phase 4Business Planning

    IFS Conference 2008 Jamila Aman's Presentation

  • IFS Conference 2008 Jamila Aman's Presentation*Benefits of Writing a Business PlanRefines the ideaWriting it down makes it realCreates a framework for making the idea happenMethod of external communicationInternal due-diligence tool

    IFS Conference 2008 Jamila Aman's Presentation

  • IFS Conference 2008 Jamila Aman's Presentation*Guidelines for Successful PlansAim for a maximum of no more than twenty pages in the main body of the planBe as brief and crisp as possible when explaining your idea and strategyQuantitativeSpecificCover what investors are looking forAddress risk and exit

    IFS Conference 2008 Jamila Aman's Presentation

  • IFS Conference 2008 Jamila Aman's Presentation*Business Plan FormatCover Page and Executive SummaryDescription of the businessIndustry and Market AnalysisMarketing, Communications and Sales PlanManagement and Operations / Launch PlanRisk Assessment and Contingency PlanExit StrategyFinancial Plan for Your VentureSupporting Documents

    IFS Conference 2008 Jamila Aman's Presentation

  • IFS Conference 2008 Jamila Aman's Presentation*After That.DevelopmentTestingLaunch

    Entrepreneur

    IFS Conference 2008 Jamila Aman's Presentation

  • IFS Conference 2008 Jamila Aman's Presentation*Organisational Structure

    IFS Conference 2008 Jamila Aman's Presentation

  • IFS Conference 2008 Jamila Aman's Presentation*Why Separate?Different cultures/endsShield non-profit from business riskRaise external capital Enhance focus on non-core markets without compromising non-profits purpose or funding

    IFS Conference 2008 Jamila Aman's Presentation

  • IFS Conference 2008 Jamila Aman's Presentation*Structure

    Non-profitOrganisationIntellectualPropertyOperational SupportPurchaseOf ServiceEnterprisesHoldingsBusinessBusinessBusinessBusinessInvestors

    IFS Conference 2008 Jamila Aman's Presentation

  • IFS Conference 2008 Jamila Aman's Presentation*TransitionClean break, separate entitiesShare resources, purchasing servicesConflict of interestSharing managementCompensationShare purchasingTransition plan and monitoring

    IFS Conference 2008 Jamila Aman's Presentation

  • IFS Conference 2008 Jamila Aman's Presentation*Relationship With Non-profitCustomer/vendor/owner (major shareholder)Separate companies consistent visionSome price concessions to keep charity as a customer and meet missionMutually beneficial for Enterprises to succeedNegotiated and governed by contract

    IFS Conference 2008 Jamila Aman's Presentation

  • IFS Conference 2008 Jamila Aman's Presentation*Significant Key To SuccessFoster a dynamic, success generating, entrepreneurial ethosProvide support to staff who are:Creative InnovativeEntrepreneurialProductiveSuccessfulAspiring

    IFS Conference 2008 Jamila Aman's Presentation

  • IFS Conference 2008 Jamila Aman's Presentation*Partnerships, Alliances Mergers, Acquisitions

    IFS Conference 2008 Jamila Aman's Presentation

  • IFS Conference 2008 Jamila Aman's Presentation*Working togetherCreating efficienciesEnhancing qualityAllowing for a focus on servicesSupporting social enterprise

    IFS Conference 2008 Jamila Aman's Presentation

  • IFS Conference 2008 Jamila Aman's Presentation*Context

    Pressure to create efficienciesEnormous duplication

    IFS Conference 2008 Jamila Aman's Presentation

  • IFS Conference 2008 Jamila Aman's Presentation*One Approach - MSOA management service organisation (MSO) is an integration that includes the creation of a new organisation in order to integrate administrative and fundraising functions, and thus to increase the administrative efficiency and effectiveness of participating organisations. It may include co-location.

    IFS Conference 2008 Jamila Aman's Presentation

  • IFS Conference 2008 Jamila Aman's Presentation*BenefitsEnhances quality, strengthens organisationGenerates revenue: cost savings/profitFrees management timeKeep upEnhances profile/reinforces advocacy partneringReduces riskEntrepreneurial spiritSupports mission and strategic plan

    IFS Conference 2008 Jamila Aman's Presentation

  • IFS Conference 2008 Jamila Aman's Presentation*Examples of Savings and Quality EnhancementProcurementAverage 26%, Up to 50% on certain itemsOne organisation 32% savings (equivalent of a 1 FTE freed up for the organisation)Finance/HR/ITHigher quality, more comprehensive servicePotential for savings/minimally breakevenFundraising access to focused expertise at low cost

    IFS Conference 2008 Jamila Aman's Presentation

  • IFS Conference 2008 Jamila Aman's Presentation*MSO Possibilities

    IFS Conference 2008 Jamila Aman's Presentation

  • IFS Conference 2008 Jamila Aman's Presentation*ProcessCreative/interactive/inclusiveFull participation of the stakeholders, leading to a strong sense of ownership MentoringIdea creation and implementation process Systematic

    IFS Conference 2008 Jamila Aman's Presentation

  • IFS Conference 2008 Jamila Aman's Presentation*Way ForwardInitial meeting/test conceptResearch/interviews/preliminary assessmentWorkshop/obtain commitment to the process Business feasibility and priority settingStakeholder meeting/commitmentBusiness planning and communicationPartner meeting/buy-inLaunch/build scaleAdd productsAdd members/customers

    IFS Conference 2008 Jamila Aman's Presentation

  • IFS Conference 2008 Jamila Aman's Presentation*ProcessRefine Business Plan with TrusteesCouncil support - letter of intent - 1.25MIdentify other marketsDiscussions with other potential partnersFundraisingCommitment from Trustees to MSOLaunch MSO Early 06

    IFS Conference 2008 Jamila Aman's Presentation

  • IFS Conference 2008 Jamila Aman's Presentation*One Final Thought

    IFS Conference 2008 Jamila Aman's Presentation

  • IFS Conference 2008 Jamila Aman's Presentation*The acid test for shared services (Tom Peters)Are we good enough to sell this service on the open market?

    If not, why are we buying from ourselves when nobody else would buy it from us?

    IFS Conference 2008 Jamila Aman's Presentation

  • IFS Conference 2008 Jamila Aman's Presentation*Venture Philanthropy

    High Engagement Giving

    IFS Conference 2008 Jamila Aman's Presentation

  • IFS Conference 2008 Jamila Aman's Presentation*What is Venture Philanthropy?Capital and human resources invested in charities by various types of investors in search of a social return on their investment. VP involves a high engagement over many years with fixed milestones and tangible returns and exit achieved by developing alternative, sustainable income.

    IFS Conference 2008 Jamila Aman's Presentation

  • IFS Conference 2008 Jamila Aman's Presentation*Venture Philanthropy

    Investing InProgrammes ServicesInfrastructureCommercial VenturesSocial Enterprise

    IFS Conference 2008 Jamila Aman's Presentation

  • IFS Conference 2008 Jamila Aman's Presentation*ElementsCapital for growth, reliable moneyHuman resource expertise/strategic coachingPartnering internally and externallyPerformance centred, results orientatedLong term, exit strategy to sustainabilityBusiness case/plan Business to business presentationManagement, board, cash management, impact

    IFS Conference 2008 Jamila Aman's Presentation

  • IFS Conference 2008 Jamila Aman's Presentation*Venture PhilanthropyPrioritySignificant problemAppropriate solutionSROIEnthusiasm/being with a winnerImpact/building on successInnovative and entrepreneurialFit with your values/vision

    IFS Conference 2008 Jamila Aman's Presentation

  • IFS Conference 2008 Jamila Aman's Presentation*VP Benefits A US ExampleWhat Funders and Grantees SayPartneringReliable, long term grant moneyImproved organisational capacity, better:Evaluation systemsMarketing business and strategic planningFundraisingImproved organisational performance/growthFor every $1 invested, $3 gained in expertise

    IFS Conference 2008 Jamila Aman's Presentation

  • IFS Conference 2008 Jamila Aman's Presentation*UK VP ActivitiesJust BeginningFundsWorld-in-NeedImpetusLaidlaw/RyanCorporate InvolvementShellDiageo EU VP Association

    ExamplesCharity Technology TrustPlan InternationalTomorrows PeopleHelp the Hospices

    IFS Conference 2008 Jamila Aman's Presentation

  • IFS Conference 2008 Jamila Aman's Presentation*Investor MotivationApply knowledge/intellectual stimulationHigh engagementJoy of givingImage enhancementSocial return on investmentCorporate social responsibilityHelp business units achieve their goals

    IFS Conference 2008 Jamila Aman's Presentation

  • IFS Conference 2008 Jamila Aman's Presentation*Case Study: Corporate Venture PhilanthropyDiageo plcSmall number of very high engagement initiativesDirectly led to the creation of Tomorrows PeopleBoard and management supportMeasurement and accountability SROI evaluationCommunication of value to stakeholders in communityExit strategy in long term

    IFS Conference 2008 Jamila Aman's Presentation

  • IFS Conference 2008 Jamila Aman's Presentation*Case Study: Strategic PartnershipsNew Profit, Inc.Modelled after a venture capital fundSignificant support to few investmentsCEO coach from Monitor GroupBoard of Directors positionPortfolio managerAccess to other resources

    IFS Conference 2008 Jamila Aman's Presentation

  • IFS Conference 2008 Jamila Aman's Presentation*Trade Association Driven FundSocial Equity FundCreated by trade association to further its business objectivesSpecial purpose fund managed by the trade association using VP principlesInvests in charities in a competitive fashion an market place for innovationMechanism for member organisations to act as high engagement donors

    IFS Conference 2008 Jamila Aman's Presentation

  • IFS Conference 2008 Jamila Aman's Presentation*TrendsIncreased/new capital and expertiseImpact on/leverage with other fundersVP model will evolveImpact on charity behaviour

    IFS Conference 2008 Jamila Aman's Presentation

  • IFS Conference 2008 Jamila Aman's Presentation*Increased CapitalNew philanthropic giving - people or corporations who may otherwise not be philanthropicOpening up opportunities beyond CSR departments to access funds/expertise from the various business unitsIncrease the level of commitment of existing donors, reinvigorating and advancing mature funding relationshipsSuccess stories will lead to expansion in Europe

    IFS Conference 2008 Jamila Aman's Presentation

  • IFS Conference 2008 Jamila Aman's Presentation*Leverage Outside Of MovementTraditional grant makers will adapt some of the principles of the movementIncrease in the acceptability of infrastructure fundingTraditional grant makers will co-invest with venture philanthropistsVenture philanthropy due diligence/investment will act as a positive signal to other grant makersVenture philanthropists will provide services to support other grant makers

    IFS Conference 2008 Jamila Aman's Presentation

  • IFS Conference 2008 Jamila Aman's Presentation*Evolution Of The ModelPartnering in a true sense - working within the mission of the organisation as opposed to driving the missionSocial return on investment evaluation will continue to be applied, leading to more efficient practicesIncrease in investing in mission-based social enterprise/trading for a FROI/SROI

    IFS Conference 2008 Jamila Aman's Presentation

  • IFS Conference 2008 Jamila Aman's Presentation*New Capital StructuresFunders will create blended fund portfolios diverse funders, joint workingCharities will lead the creation of captive funds in support of their mission

    IFS Conference 2008 Jamila Aman's Presentation

  • IFS Conference 2008 Jamila Aman's Presentation*The OrganisationalStrategic PlanInternal MarketplaceORGANISATIONALEXPERTISE

    Funds Portfolio

    Capital InnovationFundRevolving InnovationFundEndowment InnovationFundBUSINESS PLANNINGExtra capacity + expertiseINVESTOREXPERTISEINVESTORbiddinginvestment

    IFS Conference 2008 Jamila Aman's Presentation

  • IFS Conference 2008 Jamila Aman's Presentation*Changes In Charitable Organisation BehaviourCharities will proactively encourage venture philanthropy and create venture philanthropists creating an internal marketIncreased emphasis on social return on investment will encourage a more efficient use of resourcesIncreased familiarity with business language and practices

    IFS Conference 2008 Jamila Aman's Presentation

  • IFS Conference 2008 Jamila Aman's Presentation*Screening CriteriaSignificant problem/appropriate solution/SROIGood strategy, business plan, exit strategyGood management teamDo the numbers make sense?Enthusiasm/being with a winnerBuilding on successInnovative and entrepreneurialFit with your values/vision

    IFS Conference 2008 Jamila Aman's Presentation

  • IFS Conference 2008 Jamila Aman's Presentation*SROI ElementsIssue/problemSolution (product/service)Investment requiredDesired outcomesClientOrganisation/enterpriseStakeholder/investor desired outcomesData management/evaluationSocial and financial return on investmentSocial enterprise financial performance/valueCost savings/gains to governmentClient

    Sources of informationRoberts Enterprise Development FundNew Economics Foundation

    IFS Conference 2008 Jamila Aman's Presentation

  • IFS Conference 2008 Jamila Aman's Presentation*Strategic IssuesDevelop criteria in partnershipTrust, partnering and controlDue diligence and fitInnovation and risk takingOrganisational readinessCultural differencesExit and sustainability

    IFS Conference 2008 Jamila Aman's Presentation

  • IFS Conference 2008 Jamila Aman's Presentation*Process with a CharityProduct development/feasibility studyFinalise programme/infrastructure/commercial selection and internal fund structureFinalise readiness issues and solutions/plansPrepare business cases and business plansResearch, preparation and training Launch, implementation and evaluationNetworking and business to business presentationFollow-up and negotiation

    IFS Conference 2008 Jamila Aman's Presentation

  • IFS Conference 2008 Jamila Aman's Presentation*Identifying Potential InvestorsCurrent supporters and their networksExisting member/donor databaseMember/donor networksStaff/volunteer knowledgeResearch CompetitionRich listsTrustsMediaInvestor groupsCompaniesDemographic identification and analysisNetworking/interviews/feasibility testing

    IFS Conference 2008 Jamila Aman's Presentation

  • IFS Conference 2008 Jamila Aman's Presentation*Business Case(Two Pages)QuoteProblem/marketSolution/business ideaRight strategyPeople to make it workExit/sustainabilitySROI/FROIThe organisation and its desirability

    IFS Conference 2008 Jamila Aman's Presentation

  • IFS Conference 2008 Jamila Aman's Presentation*Success Factors in Obtaining The InvestmentIs the proposal convincing?Did the unique value come through? Is the proposal customer driven?Was it credible? Was it enthusiastic?Would you remember the presentation? Was the presentation style compelling?Did it catch your attention in the first minute?Was the ask or proposal clear?

    IFS Conference 2008 Jamila Aman's Presentation

  • IFS Conference 2008 Jamila Aman's Presentation*Key LearningsBuild on current network, donors and investorsResearch the investorFocus on and engage the investor, think laterallyIt is a sales processBe patient/persistent, it could take up to 2 yearsIt is partnering, be organisationally ready

    IFS Conference 2008 Jamila Aman's Presentation

  • IFS Conference 2008 Jamila Aman's Presentation*How would you apply earned income/MSO/venture philanthropy to your Organisation?

    IFS Conference 2008 Jamila Aman's Presentation

  • IFS Conference 2008 Jamila Aman's Presentation*Some Great ResourcesFraser Valley Centre for Social Enterprisewww.centreforsocialenterprise.comSocial Enterprise Alliancewww.se-alliance.orgSocial Venture Network, www.svn.orgSocial Venture Partners, www.svpi.orgCentre for Community Enterprisewww.cedworks.comCentre for Social Innovationwww.socialinnovation.ca

    IFS Conference 2008 Jamila Aman's Presentation

  • IFS Conference 2008 Jamila Aman's Presentation*More Great ResourcesToronto Enterprise Fundwww.torontoenterprisefund.caAperio Consultingwww.aperio.caAndrew Horsnell & Associateswww.AndrewHorsnell.comCanadian Social Entrepreneurs Networkwww.csen.canpEnterprise Forum, www.npEnterprise.netSustainable Enterprise Resource Centrewww.sustainabilityincubator.com

    IFS Conference 2008 Jamila Aman's Presentation

  • IFS Conference 2008 Jamila Aman's Presentation*More Great ResourcesCanadian Conference on Social Enterprisewww.socialenterprise.caBusiness and Sustainable Developmentwww.bsdglobal.comCanadian Centre for Social Entrepreneurshipwww.bus.ualberta.ca/ccse/Canadian Business for Social Responsibilitywww.cbsr.caSustainable Enterprise Academywww.sustainableenterpriseacademy.comNet Impact, www.netimpact.orgwww.GreenBiz.comwww.greenleaf-publishing.com

    IFS Conference 2008 Jamila Aman's Presentation

  • IFS Conference 2008 Jamila Aman's Presentation*Yippy! We Are Done!

    IFS Conference 2008 Jamila Aman's Presentation

  • IFS Conference 2008 Jamila Aman's Presentation*Jamila M. Aman4330 Brandon Gate Drive Mississauga, OntarioL4T 3K4 Direct: 416-618-3041

    [email protected]

    http://www.northw.ca

    IFS Conference 2008 Jamila Aman's Presentation

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