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Smartphone challenge for banks in 2011
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Smartphone challenge for banks in 2011. About IND Leading European Vendor Online Banking and Mobile Banking 14 years in business, 28 banking customers.

Dec 18, 2015

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Agatha Garrett
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Page 1: Smartphone challenge for banks in 2011. About IND Leading European Vendor Online Banking and Mobile Banking 14 years in business, 28 banking customers.

Smartphone challenge for banks in 2011

Page 2: Smartphone challenge for banks in 2011. About IND Leading European Vendor Online Banking and Mobile Banking 14 years in business, 28 banking customers.

About IND

Leading European Vendor

Online Banking and Mobile Banking

14 years in business, 28 banking customers

Key customers: Raiffeisen Bank, Erste Bank, Intesa SanPaolo, Unicredit Bank

Key differentiator is User Experience

Page 3: Smartphone challenge for banks in 2011. About IND Leading European Vendor Online Banking and Mobile Banking 14 years in business, 28 banking customers.

Mobile trends

Page 4: Smartphone challenge for banks in 2011. About IND Leading European Vendor Online Banking and Mobile Banking 14 years in business, 28 banking customers.

Change in the Mobile Landscape

Old-style phones

Phone callsSMS texting

Smartphones

Phone callsSMS textingWeb browsingE-mailGamesWeatherMusic Banking!

Page 5: Smartphone challenge for banks in 2011. About IND Leading European Vendor Online Banking and Mobile Banking 14 years in business, 28 banking customers.

Mobile trends

Page 6: Smartphone challenge for banks in 2011. About IND Leading European Vendor Online Banking and Mobile Banking 14 years in business, 28 banking customers.

Platforms

?

Android (HTC, Samsung, etc.)

Blackberry

iOS (iPhone, iPod, iPad)

Symbian (Nokia)

Windows Phone 7 (HTC, etc.)

Page 7: Smartphone challenge for banks in 2011. About IND Leading European Vendor Online Banking and Mobile Banking 14 years in business, 28 banking customers.

Mobile Banking Technologies

AndroidBlackberryiOSSymbianWindows Phone 7

Browser (?!)+

Apps(faster, richer,

better UX)

Page 8: Smartphone challenge for banks in 2011. About IND Leading European Vendor Online Banking and Mobile Banking 14 years in business, 28 banking customers.

Mobile Banking Services

Pay

Check balance and history

Download teaser app

Page 9: Smartphone challenge for banks in 2011. About IND Leading European Vendor Online Banking and Mobile Banking 14 years in business, 28 banking customers.

Smartphone specific features

Always-on

Location

Code reader

Touch-to-call

Page 10: Smartphone challenge for banks in 2011. About IND Leading European Vendor Online Banking and Mobile Banking 14 years in business, 28 banking customers.

Payments

One-time money transfer

Bill payments

Photo-a-bill

and

NFC payments are coming

Page 11: Smartphone challenge for banks in 2011. About IND Leading European Vendor Online Banking and Mobile Banking 14 years in business, 28 banking customers.

Bank Feed

Feed the Information

Like the facebook

Marketing possibilities

Page 12: Smartphone challenge for banks in 2011. About IND Leading European Vendor Online Banking and Mobile Banking 14 years in business, 28 banking customers.

Budgeting

Page 13: Smartphone challenge for banks in 2011. About IND Leading European Vendor Online Banking and Mobile Banking 14 years in business, 28 banking customers.

Spending Categories

Page 14: Smartphone challenge for banks in 2011. About IND Leading European Vendor Online Banking and Mobile Banking 14 years in business, 28 banking customers.

Killer apps (why use it?)

Balance check Locations

Payments

Page 15: Smartphone challenge for banks in 2011. About IND Leading European Vendor Online Banking and Mobile Banking 14 years in business, 28 banking customers.

Bill Payment

Only 1 photo and 2 clicksDONE

Page 16: Smartphone challenge for banks in 2011. About IND Leading European Vendor Online Banking and Mobile Banking 14 years in business, 28 banking customers.

IND Mobile Token

• Functions:- One-Time Password generation

- Challenge/Response

- Transactions signing

Page 17: Smartphone challenge for banks in 2011. About IND Leading European Vendor Online Banking and Mobile Banking 14 years in business, 28 banking customers.

IND Internet Banking

Page 18: Smartphone challenge for banks in 2011. About IND Leading European Vendor Online Banking and Mobile Banking 14 years in business, 28 banking customers.

IND Internet Banking

Page 19: Smartphone challenge for banks in 2011. About IND Leading European Vendor Online Banking and Mobile Banking 14 years in business, 28 banking customers.

IND Internet Banking

Page 20: Smartphone challenge for banks in 2011. About IND Leading European Vendor Online Banking and Mobile Banking 14 years in business, 28 banking customers.

IND Internet Banking

Page 21: Smartphone challenge for banks in 2011. About IND Leading European Vendor Online Banking and Mobile Banking 14 years in business, 28 banking customers.

References

• National Bank of Oman

• CIB

• MKB

• FHB

• ZUNO

• Banca Transilvania

Page 22: Smartphone challenge for banks in 2011. About IND Leading European Vendor Online Banking and Mobile Banking 14 years in business, 28 banking customers.

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