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1 General information...................................................................................................................................... 13
5 Contacting Patton for assistance ................................................................................................................... 39
A Compliance information .............................................................................................................................. 42
B Specifications ................................................................................................................................................ 44
C Cabling ......................................................................................................................................................... 49
D Port pin-outs ................................................................................................................................................ 52
E SmartNode 4552 & 4562 factory configuration ........................................................................................... 55
F End user license agreement ........................................................................................................................... 65
Summary Table of Contents ........................................................................................................................... 3
Table of Contents ........................................................................................................................................... 4
List of Figures ................................................................................................................................................. 7
List of Tables .................................................................................................................................................. 8
About this guide ............................................................................................................................................. 9
General observations .......................................................................................................................................11
Typographical conventions used in this document................................................................................................ 12
General conventions .......................................................................................................................................12
1 General information...................................................................................................................................... 13
Planning the installation ........................................................................................................................................23
Site log ............................................................................................................................................................23
Network information ......................................................................................................................................23
IP related information .....................................................................................................................................24
Power source ...................................................................................................................................................24
Location and mounting requirements .............................................................................................................24
Installing the gateway router ..................................................................................................................................24
Placing the SmartNode ...................................................................................................................................24
1. Power up the SmartNode ..................................................................................................................................30
2. Set your PC to DHCP.......................................................................................................................................30
3. Connect the PC to the SmartNode LAN Port ...................................................................................................32
Open the configuration interface ....................................................................................................................32
4. Get Started ........................................................................................................................................................33
Accessing the Internet .....................................................................................................................................35
Connecting a PC and logging in .....................................................................................................................35
Start-up with factory configuration .................................................................................................................37
Load a new application image (SmartWare) via TFTP ....................................................................................37
5 Contacting Patton for assistance ................................................................................................................... 39
Out-of-warranty service .............................................................................................................................41
Returns for credit ......................................................................................................................................41
Return for credit policy .............................................................................................................................41
A Compliance information .............................................................................................................................. 42
Radio and TV interference ....................................................................................................................................43
CE notice ..............................................................................................................................................................43
B Specifications ................................................................................................................................................ 44
Data connectivity ..................................................................................................................................................45
Fax and modem support ........................................................................................................................................46
IP services ..............................................................................................................................................................46
Operating temperature ....................................................................................................................................47
Weight and power dissipation ...............................................................................................................................48
Identification of the SmartNode devices via SNMP...............................................................................................48
C Cabling ......................................................................................................................................................... 49
D Port pin-outs ................................................................................................................................................ 52
F End user license agreement ........................................................................................................................... 65
End User License Agreement .................................................................................................................................66
2. Title ............................................................................................................................................................66
3. Term ...........................................................................................................................................................66
4. Grant of License ..........................................................................................................................................66
7. Other licenses .............................................................................................................................................67
PrecautionsNotes, cautions, and warnings, which have the following meanings, are used throughout this guide to help you
become aware of potential problems. Warnings are intended to prevent safety hazards that could result in per-
sonal injury. Cautions are intended to prevent situations that could result in property damage or
impaired functioning.
Note A note presents additional information or interesting sidelights.
Safety when working with electricity
The alert symbol and IMPORTANT heading calls attention to important information.
The alert symbol and CAUTION heading indicate a potential haz-ard. Strictly follow the instructions to avoid property damage.
The shock hazard symbol and CAUTION heading indicate a potential electric shock hazard. Strictly follow the instructions to avoid property damage caused by electric shock.
The alert symbol and WARNING heading indicate a potential safety hazard. Strictly follow the warning instructions to avoid personal injury.
The shock hazard symbol and WARNING heading indicate a potential electric shock hazard. Strictly follow the warning instructions to avoid injury caused by electric shock.
This device contains no user serviceable parts. The equipment shall be returned to Patton Electronics for repairs, or repaired by qualified service per-sonnel.
The external power adaptor shall be a listed limited power source that incor-porates a disconnect device and shall be positioned within easy reach of the operator. The mains outlet shall be within 10 feet (3 meters) of the device, shall be easily accessible, and protected by a circuit breaker.
General observations• Clean the case with a soft slightly moist anti-static cloth
• Place the unit on a flat surface and ensure free air circulation
• Avoid exposing the unit to direct sunlight and other heat sources
• Protect the unit from moisture, vapors, and corrosive liquids
Ensure that the power cable used with this devise meets all applicable stan-dards for the country in which it is to be installed, and that it is connected to a wall outlet which has earth ground.
Hazardous network voltages are present in WAN ports regardless of whether power to the unit is ON or OFF. To avoid electric shock, use caution when near WAN ports. When detaching the cables, detach the end away from the device first.
Do not work on the system or connect or disconnect cables during periods of lightning activity.
Do not work on the system unless telephone network cables are disconnected in order to prevent contact with telephone line voltages.
In accordance with the requirements of council directive 2002/96/EC on Waste of Electrical and Electronic Equipment (WEEE), ensure that at end-of-life you separate this product from other waste and scrap and deliver to the WEEE collection system in your country for recycling.
Typographical conventions used in this documentThis section describes the typographical conventions and terms used in this guide.
General conventionsThe procedures described in this manual use the following text conventions:
Table 1. General conventions
Convention Meaning
Garamond blue type Indicates a cross-reference hyperlink that points to a figure, graphic, table, or sec-tion heading. Clicking on the hyperlink jumps you to the reference. When you have finished reviewing the reference, click on the Go to Previous View button in the Adobe® Acrobat® Reader toolbar to return to your starting point.
Futura bold type Commands and keywords are in boldface font.Futura bold-italic type Parts of commands, which are related to elements already named by the user, are
in boldface italic font.Italicized Futura type Variables for which you supply values are in italic fontFutura type Indicates the names of fields or windows.Garamond bold type Indicates the names of command buttons that execute an action.< > Angle brackets indicate function and keyboard keys, such as <SHIFT>, <CTRL>,
<C>, and so on.[ ] Elements in square brackets are optional.{a | b | c} Alternative but required keywords are grouped in braces ({ }) and are separated
by vertical bars ( | )blue screen Information you enter is in blue screen font.screen Terminal sessions and information the system displays are in screen font.node The leading IP address or nodename of a SmartNode is substituted with node in
boldface italic font.SN The leading SN on a command line represents the nodename of the SmartNode# An hash sign at the beginning of a line indicates a comment line.
SmartNode 4552 & 4562 rear panelThe SmartNode 4552 & 4562 is a compact VoIP Gateway Router that supports two VoIP calls on two ISDN
BRI ports (see figure 2). The SmartNode 4552 & 4562 rear panel ports are described in table 2.
Figure 2. SmartNode 4552 & 4562 rear panel
Table 2. Rear panel ports
Port Description
WAN ETH 0/0 Auto-MDX Fast-Ethernet port, RJ-45 (see figure 2), connects the unit to an Ethernet WAN device (for example, a cable modem, DSL modem, or fiber modem).
LAN (ETH 0/1) 1–4 Switched Auto-MDX Fast-Ethernet ports, RJ-45 (see figure 2), connect the unit to an Ether-net LAN (for example, a PC, printer, or wireless bridge).
Line (BRI 0/0) ISDN BRI TE (Usr) port, RJ-45 S0 (S/T)-interface (see figure 2), connects the unit to an ISDN NT. Point-to-point or point-to-multipoint configurable.
Phone (BRI 0/1) ISDN BRI NT (Net) port, RJ-45 S0 (S/T)-interface (see figure 2), connects the unit to an ISDN phone or PBX trunk-port. Point-to-point or point-to-multipoint configurable.
5V DC, 1.0A The Model 4552 has a 5V DC power input (see figure 2).Reset The reset button (see figure 2) has three functions:
• Restart the unit with the current startup configuration—Press (for less than 1 second) and release the Reset button to restart the unit with the current startup configuration.
• Restart the unit with factory default configuration—Press the Reset button for 5 seconds until the Power LED (see figure 3 on page 16) starts blinking to restart the unit with factory default configuration.
• Restart the unit in bootloader mode (to be used only by trained SmartNode tech-nicians)—Starting with the unit powered off, press and hold the Reset button as you apply power to the unit. Release the Reset button when the Power LED starts blinking so the unit will enter bootloader mode.
SmartNode 4552 & 4562 Getting Started Guide 1 • General information
VoIPon
Figure 3. SmartNode 4552 & 4562 front panel
SmartNode 4552 & 4562 front panelFigure 3 shows SmartNode 4552 & 4562 LEDs, the LED definitions are listed in table 3.
Table 3. SmartNode 4552 & 4562 LED definitions
LED Description
Note If an error occurs, all LEDs will flash once per second.Power When lit, indicates power is applied and the unit is in normal operation. Off indi-
cates no power applied. Flashes once per second during boot (startup).VoIP Link • On indicates the gateway is registered to an H.323 gatekeeper/SIP server, or,
in the case of direct routing, has at least one active VoIP connection.
• Off indicates the unit is not configured or registered, or has no active direct-routed VoIP connection.
• Flashing green indicates that the unit is attempting to register or has failed to register.
BRI (Phone and Line) Off indicates no active calls. Blinking when one or two B-channels are connected.Ethernet(LAN 1–4 and WAN)
• On when the Ethernet connection on the corresponding port has a link indication.
• Flashes when data is received or transmitted at the corresponding Ethernet port.
IntroductionPatton’s SmartNode VoIP Media Gateway Routers deliver the features you need for advanced multiservice
voice and data network applications. They combine high quality voice-over-IP with powerful quality of service
routing functions to build professional and reliable VoIP and data networks. This chapter describes typical
applications for which this SmartNode is uniquely suited.
Note Detailed configuration information for the applications can be found on the
CD-ROM that was included with your SmartNode device or online from
the Patton webserver at www.patton.com.
Application—Multi-service ISDN Internet telephony IAD The SmartNode 4552 & 4562 with two ISDN BRI ports can be used to make and receive calls to and from
the public ISDN network and Internet Telephony services on any ISDN Terminal (Phone or PBX) (see
figure 4). Using individually configurable routing tables, an outbound call can be directed to the local PSTN
connection or to an Internet telephony service provider (ISTP). Inbound calls from the Internet and the PSTN
can ring the same phone.
Figure 4. Internet telephony IAD application (SN4552 shown)
Broadband network connectivity integrates with any fixed IP, DHCP or PPPoE service. An integrated 10/100
Ethernet LAN switch, with advanced routing features such as NAT, Firewall/ACL, DynDNS as well as
optional IPSec VPN, fulfills the requirements of demanding network users.
Quality of Service (QoS) features complete the offering with advanced voice prioritization and traffic manage-
ment. Patton’s patent-pending DownStreamQoS™ ensures voice without interruptions even over best-effort
Application—ISDN home or telecommuter connectivityFor a SoHo/telecommuter, the SmartNode 4552 & 4562 can provide an off-premise extension to the corpo-
rate network (see figure 5). Along with the access to the corporate ISDN PBX, the SmartNode provides Inter-
net access and VPN connectivity to the main office. In this configuration, the remote user will appear to be
local and can take advantage of services available to local telephony and LAN users (such as file-server access,
station-to-station dialing, outside trunk access, and voice mail). Additionally, the home user can take advantage
of corporate dialing rates.
Figure 5. ISDN home or branch office application
Application—ISDN home or telecommuter connectivity 21
Chapter contentsPlanning the installation ........................................................................................................................................23
Site log ............................................................................................................................................................23
Network information ......................................................................................................................................23
IP related information .....................................................................................................................................24
Power source ...................................................................................................................................................24
Location and mounting requirements .............................................................................................................24
Installing the gateway router ..................................................................................................................................24
Placing the SmartNode ...................................................................................................................................24
1. Connect the ISDN terminals and NT to the BRI ports (see section “Connecting ISDN terminals and NT
to the SmartNode’s ISDN BRI ports”).
2. Connect the 10/100Base-T Ethernet LAN and WAN (see section “Connecting the 10/100Base-T Ether-
net LAN and WAN cables” on page 25)
3. Connect the power supply (see section “Connecting the power supply” on page 26)
Connecting ISDN terminals and NT to the SmartNode’s ISDN BRI portsThe SmartNode comes with two ISDN BRI ports located on the rear panel (see figure 2 on page 15). Install the
cables as follows:
1. Connect a cable between port BRI 0/0 (Line) of the Model 4552 and the S/T outlet of the ISDN NT.
2. Connect a cable between port BRI 0/1 (Phone) of the Model 4552 and the ISDN terminal (phone or PBX)
Note If there is no ISDN network termination in the installation and you require S-
Bus line power for the connected terminals, you can install an S-Bus Phantom
Power Supply on port BRI 0/0 (Patton part number SN-PM-BRI-
EXT/230/EU). The SmartNode does not require S-bus line power to function.
For details on the BRI port pinout and ISDN cables, refer to Appendix C, “Cabling” on page 49 and Appendix
D, “Port pin-outs” on page 52.
Connecting the 10/100Base-T Ethernet LAN and WAN cablesThe SmartNode 4552 & 4562 has automatic MDX (auto-crossover) detection and configuration on all Ether-
net ports. Any of the ports can be connected to a host or hub/switch with a straight-through wired cable.
1. Connect port ETH 0/0 to the subscriber port of the broadband access modem (DSL, cable, WLL).
2. Connect Ethernet ports 1 to 4 to your LAN devices (PC, printer, switches, etc.)
For details on the Ethernet port pinout and cables, refer to Appendix C, “Cabling” on page 49 and Appendix
D, “Port pin-outs” on page 52.
Do not work on the system or connect or disconnect cables during periods of lightning activity.
The Interconnecting cables shall be acceptable for external use and shall be rated for the proper application with respect to voltage, current, anticipated temperature, flammability, and mechanical serviceability
Connecting the power supplyDo the following to connect the power supply to the Model 4552:
Note Do not connect the power cord to the AC power outlet at this time.
1. Insert the barrel-type connector end of the AC power supply into the 5V DC, 1.0A port (see figure 2 on
page 15).
2. Verify that the AC power cord included with your router is compatible with local standards. If it is not,
refer to “Contacting Patton for assistance” on page 39 to find out how to replace it with a compatible
power cord.
3. Connect the male end of the AC power supply power cord to an appropriate AC power outlet.
Figure 6. Router front panel LEDs
4. Verify that the green Power LED is lit (see figure 6).
The external router power supply automatically adjusts to accept an input voltage from 100 to 240 VAC (50/60 Hz).Verify that the proper voltage is present before plugging the power cord into the receptacle. Failure to do so could result in equipment damage.
External S-Bus power supplyMany ISDN telephone handsets require that 40-VDC power be supplied via the S-Bus connection. In other
words, they have no separate or built-in power supply. In general, point-to-multipoint ISDN BRI network ter-
minations supply line power to the S-Bus. Point-to-point configurations connected to a PBX generally do not
supply line power.
The Model 4552 does not supply S-Bus line power on the BRI ports, however, there are two options to provide
S-Bus line power:
• If one of the BRI ports is connected to an ISDN NT, the power supplied by the NT is fed through to the
other BRI port.
• If line power is not available from the NT, but required for connected terminals, the PM-BRI-EXT S-Bus
Phantom power supply can be used.
Table 5. PM-BRI-EXT S-Bus 40V power supplyItem Phantom Power Supply; PM-BRI-EXTVoltage Specifications Input 230VAC, Output 40VDC
If you use a Phantom power supply other than that supplied by Patton Electronics Co., you must ensure that it conforms to ITU I.430 Section 9.7.3.2.2. which specifies that the maximum cur-rent delivered shall not exceed 200mA.
The PM-BRI-EXT power supply unit is equipped with a transformer that is specially designed for S-Bus line power. The use of a general purpose DC power transformer may cause equipment damage.
Do not plug the Phantom power supply directly into any other port than BRI 0/0. Installing it on the Ethernet ports could result in serious equipment damage.
1. Power up the SmartNode ..................................................................................................................................33
2. Set your PC to DHCP.......................................................................................................................................33
3. Connect the PC to the SmartNode LAN Port ...................................................................................................35
Open the configuration interface ....................................................................................................................35
4. Get Started ........................................................................................................................................................36
Accessing the Internet .....................................................................................................................................38
Connecting a PC and logging in .....................................................................................................................38
Start-up with factory configuration .................................................................................................................40
Load a new application image (SmartWare) via TFTP ....................................................................................40
IntroductionThis chapter leads you through the basic steps to set up a new SmartNode:
• Powering up the SmartNode (section “1. Power up the SmartNode”)
• Configuring your PC to use DHCP (section “2. Set your PC to DHCP”)
• Connecting the PC to the SmartNode’s LAN port (section “3. Connect the PC to the SmartNode LAN
Port” on page 32)
• Accessing the Internet (section “4. Get Started” on page 33)
1. Power up the SmartNode
1. Connect the SmartNode to a power source using the included power supply and cable.
2. When the Power LED stops blinking and remains lit, the SmartNode is ready to configure.
2. Set your PC to DHCP
This guide will allow you to quickly access the configuration interface of a SmartNode and give an overview of
the different elements you can or need to configure. For detailed information on all configuration parameters
refer to the SmartWare software configuration guide.
The SmartNode has a built in DHCP Server which allows an automatic IP connection with a connected PC.
To prepare the connection you need to configure the PC to use DHCP. The following paragraphs show how to
do this on Windows. For other operating systems refer to the operating instructions of the PC.
1. Right-click on My Network Places and select Properties in the context menu (see figure 8).
The interconnecting cables shall be acceptable for external use and shall be rated for the proper application with respect to volt-age, current, anticipated temperature, flammability, and mechanical serviceability.
The interconnecting cables shall be acceptable for external use and shall be rated for the proper application with respect to volt-age, current, anticipated temperature, flammability, and mechanical serviceability.
Now use the included Ethernet cable to connect the configured PC to the SmartNode. The factory default
configuration of the SmartNode defines Ethernet port 0/1 as the LAN port.
Note Most SmartNode Ethernet ports are Auto-MDIX which means that you can
use a standard straight-wired Ethernet cable to connect to the PC or
a hub/switch.
Figure 10. Connecting the SmartNode to the network
Open the configuration interface1. Once IP connectivity is established, use a web browser to get access to the SmartNode configuration inter-
face. Enter “smart.node” in the address bar to get started (see figure 11).
Figure 11. Using a web browser to access the SmartNode configuration interface
Note Alternatively, you may enter the SmartNode’s factory default IP address
of 192.168.1.1.
The Interconnecting cables shall be acceptable for external use and shall be rated for the proper application with respect to voltage, current, anticipated temperature, flammability, and mechanical serviceability
Model Connect to port
SN1200/1400 ETH 0/1, use crossover cable or hubSN4552 & SN4562 ETH 0/1 any one of the 4 ports, Auto-MDIX
The GUI consists of the following main elements (see figure 13):
• The “Navigation Bar” on the left edge presents you with a menu listing giving access to the various configu-
ration and status pages of the SmartNode.
• At the top of the page you see the “Current System Path” which displays the location and element currently
presented in the main area.
• The rest of the page displays the configuration and status information for the different features of
the SmartNode.
Figure 13. Main GUI elements
During the whole configuration process, all your changes are only applied—that is, saved in volatile memory (RAM). To store the settings in non-volatile memory (i.e. make them survive power failure or manual reload), return to the home page and press the Save Current Configuration button.
Accessing the InternetConnect an Ethernet cable from the WAN port on the SmartNode to the upstream WAN Internet connection.
Begin the configuration for Internet access with the WAN page.
Figure 14. WAN page
Connecting a PC and logging inHere are some special hints you may use when configuring your SmartNode:
There are three different configuration options for the WAN Internet connection (see figure 14):
• DHCP (client—factory default). The SmartNode’s WAN port has a DHCP client enabled that uses an
established Internet connection to get the Internet connectivity parameters (IP address, default gateway)
automatically from a DHCP server. Use this option when connecting the SmartNode to a DSL router, a
cable modem, or to a company LAN (with a DHCP server). This is the factory default configuration so no
For each box containing an “Apply” button, fill in the required fields and press “apply” once. The settings are applied immediately after the button is pressed. If there are several boxes with an “Apply” but-ton on one page, fill in the information per box and press the button for each box separately. This saves the new configuration parameters in volatile memory (RAM) only.The “alert” symbol shows you that somewhere a user input is missing for correct functionality. In the case of the present WAN page, you can ignore them, because the respective title bullet (“PPP over Ether-net”) is not selected.The “info” symbol denotes hints to ease configuration or to avoid pit-falls. Read them whenever you encounter them!
configuration is required, only the LAN and WAN Ethernet connections should be made to access the
Internet immediately.
• PPPoE. The SmartNode establishes the connection with the Internet using PPPoE. This is most commonly
used when the SmartNode is connected to a DSL bridge, or a DSL router that is configured in bridge mode
(most routers are capable of this).
Enter the DSL credentials (username and password) on the SmartNode and click on the Apply button.
• User Defined Address. The SmartNode uses an existing internet connection which does not provide an
upstream DHCP server. In this case, you need to set the IP address, subnet mask, default gateway and
DNS servers manually.
- IP Address—The IP address of the WAN Ethernet port.
- IP Mask—The mask for the WAN port’s IP address.
Click on the Apply icon to apply the new configuration.
• Default Gateway—This is the IP address of the upstream router. Click on the Apply icon to apply the new
configuration.
• DNS/DynDNS—In the Configuration Menu, go to DNS/DynDNS. Enter the IP addresses of the DNS
servers and Apply the new settings.
Figure 14 on page 35 shows the third case—User Defined Address configuration of connectivity parameters.
In this example the SmartNode’s WAN IP address is 172.16.44.55 with an IP Mask of 255.255.255.0. The
Default Gateway is 172.16.44.1.
Note Be sure to return to the Home configuration page to save the new configura-
tion in non-volatile memory.
Bootloader The bootloader ensures that basic operations, network access, and downloads are possible in case of interrupted
or corrupted application image downloads. It offers console access to the Bootloader and the capability for
downloading application images (e.g. SmartWare) via the serial link of the console.
Start BootloaderTo start the Bootloader, power on the SmartNode while pressing the reset button. Open a Telnet session to the
SmartNode via one of the Ethernet interfaces, or open a CLI session via the console port (if available on the
SmartNode). The login display will appear. Using the credentials admin / patton , log in to the SmartNode.
The “advanced GUI” leads you to the full universe of Smart-Node configuration parameters. There are many more things that can be configured than you are presented on the “basic GUI” pages you see when the system starts. Be aware that configuration is quite a bit more complicated and requires some know-how about VoIP and the SmartNode configuration concepts. We recommend familiarizing yourself with the SmartWare Software Configuration Guide before switching to the advanced mode.
Type help to display an overview of the available commands.
Start-up with factory configuration
Load a new application image (SmartWare) via TFTPThe following procedure downloads the application image (SmartWare) for the mainboard. See the note below
on how to download the respective CLI description file.
Step Command Purpose
1 RedBoot> fis load Copies the SmartWare application image from the persistent memory (flash:) to the volatile memory (RAM) from where it will be executed.
2 RedBoot> go -s factory-config Starts the SmartWare application telling it to use ‘factory-config’ as startup configuration.You can also start-up with any other configuration available in the persistent memory (nvram:) by pro-viding its name instead of ‘factory-config’.
Step Command Purpose
1optional
RedBoot> ip_address - l local_ip_address [/mask_len]
Sets the IP address and subnet mask of the Ethernet interface 0/0 which shall be used to receive the new application image.mask_len is the length of the network address (or the number of 1’s within the subnet mask).See Note below.
2optional
RedBoot> ip_address -g gateway Sets the IP address of the default gateway.
3optional
RedBoot> ping -h tftp-server_ip_address Tests the connectivity to the TFTP server.
Downloads an application image into the vola-tile memory (RAM) from where the SmartNode could directly execute it.host: IP address of the TFTP serverbase_address: memory location where to store the application image. Use the default address 0x1800100file_name: path and name of the file on the TFTP server. Note: use the image file that con-tains the whole application, not the image parts.
5 RedBoot> fis delete -n 1 Deletes the first application image.Reply with ‘y’ to the confirmation request.
Note With the Bootloader, only the Ethernet interface 0/0 is available. The Boot-
loader applies the IP address, subnet mask, and default gateway that were last
configured by the Bootloader itself or by another application (e.g. Smart-
Ware). If an application configured the Ethernet interface 0/0 to use DHCP,
the Bootloader will also use DHCP to learn the interface configuration. It
can receive and apply the IP address, subnet mask, default gateway, and
default (TFTP) server (transmitted as basic DHCP information ‘Next server
IP address’).
Note This procedure does not download the respective CLI description file.
Download it after starting up SmartWare with the following command:copy tftp://<tftp_server_address>/<server path>/b1 flash:
Example: Downloading and storing a new application image (SmartWare)
RedBoot> ip -l 172.16.40.98/19RedBoot> ip -g 172.16.32.1RedBoot> ping -h 172.16.32.100Network PING - from 172.16.40.98 to 172.16.32.100..........PING - received 10 of 10 expected
RedBoot> fis createUse address 0x01800100, size 1684402 ? - continue (y/n)? y... Erase from 0x60030000-0x601cb3ba: ............................. Program from 0x00011eec-0x00011ef4 at 0x60030000: .... Program from 0x01800100-0x0199b4b2 at 0x60030008: ............................. Program from 0x00011eec-0x00011ef4 at 0x60030000: .Image successfully written to flash
RedBoot> fis list -lId Address Length State Description Entry Load Addr Version
6 RedBoot> fis create Stores the downloaded application image to the permanent memory (flash:).Reply with ‘y’ to the confirmation request.
7 RedBoot> fis list -l Checks whether the image has been success-fully stored, whether it is the desired Release and Build, and whether it is valid.
8 RedBoot> go Starts the application image that was down-loaded into the volatile memory (RAM).
Out-of-warranty service .............................................................................................................................39
Returns for credit ......................................................................................................................................39
Return for credit policy .............................................................................................................................39
SmartNode 4552 & 4562 Getting Started Guide 5 • Contacting Patton for assistance
VoIPon
IntroductionThis chapter contains the following information:
• “Contact information”—describes how to contact Patton technical support for assistance.
• “Warranty Service and Returned Merchandise Authorizations (RMAs)”—contains information about the
RAS warranty and obtaining a return merchandise authorization (RMA).
Contact informationPatton Electronics offers a wide array of free technical services. If you have questions about any of our other
products we recommend you begin your search for answers by using our technical knowledge base. Here, we
have gathered together many of the more commonly asked questions and compiled them into a searchable
database to help you quickly solve your problems.
Patton support headquarters in the USA• Online support: available at www.patton.com
• E-mail support: e-mail sent to [email protected] will be answered within 1 business day
• Telephone support: standard telephone support is available five days a week—from 8:00 am to
5:00 pm EST (1300 to 2200 UTC/GMT)—by calling +1 (301) 975-1007
• Fax: +1 (253) 663-5693
Alternate Patton support for Europe, Middle East, and Africa (EMEA)• Online support: available at www.patton-inalp.com
• E-mail support: e-mail sent to [email protected] will be answered within 1 business day
• Telephone support: standard telephone support is available five days a week—from 8:00 am to
5:00 pm CET (0900 to 1800 UTC/GMT)—by calling +41 (0)31 985 25 55
• Fax: +41 (0)31 985 25 26
Warranty Service and Returned Merchandise Authorizations (RMAs)Patton Electronics is an ISO-9001 certified manufacturer and our products are carefully tested before ship-
ment. All of our products are backed by a comprehensive warranty program.
Note If you purchased your equipment from a Patton Electronics reseller, ask your
reseller how you should proceed with warranty service. It is often more con-
venient for you to work with your local reseller to obtain a replacement.
Patton services our products no matter how you acquired them.
Warranty coverageOur products are under warranty to be free from defects, and we will, at our option, repair or replace the prod-
uct should it fail within one year from the first date of shipment. Our warranty is limited to defects in work-
manship or materials, and does not cover customer damage, lightning or power surge damage, abuse, or
Radio and TV interference ....................................................................................................................................41
CE notice ..............................................................................................................................................................41
Data connectivity ..................................................................................................................................................43
Fax and modem support ........................................................................................................................................44
IP services ..............................................................................................................................................................44
Operating temperature ....................................................................................................................................45
Weight and power dissipation ...............................................................................................................................46
Identification of the SmartNode devices via SNMP...............................................................................................46
SmartNode 4552 & 4562 Getting Started Guide B • Specifications
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Weight and power dissipationSee table 6.
Identification of the SmartNode devices via SNMPAll SmartNode devices have assigned sysObjectID (.iso.org.dod.internet.mgmt.mib-2.system.sysObjectID)
numbers (see table 7).
According to table 7, an SNMP get request to .iso.org.dod.internet.mgmt.mib-2.system.sysObjectID of a Smart-
Node 4552 device reads out a numeric OID of 1.3.6.1.4.1.1768.2.4.6.1, which represents a SmartNode 4552 device. The mapping of the sysObjectID to each of the SmartNode model is realized with the Smart-Node product identification MIB.
Table 6. SmartNode weight and maximum power specifications
SmartNode model Weight Maximum power dissipation
SN4552 & SN4562 30.5 oz./500 g 5W
Table 7. SmartNode Models and their Unique sysObjectID
The SNMP agent running in SmartWare is SNMP version 1 (SNMPv1) compliant. SNMP version 2 (SNMPv2) and SNMP version 3 (SNMPv3) are not currently supported.
The Interconnecting cables shall be acceptable for external use and shall be rated for the proper application with respect to voltage, current, anticipated temperature, flammability, and mechanical serviceability
SmartNode 4552 & 4562 Getting Started Guide C • Cabling
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ISDN BRI
The ISDN ports are connected to ISDN terminals (Phones, PBXs) or an ISDN NT using cables terminated
with RJ-45 connectors. Use straight-though cables to connect to the S/T port of your NT or phones/PBX.
Figure 16. Connecting an ISDN device
The Interconnecting cables shall be acceptable for external use and shall be rated for the proper application with respect to voltage, current, anticipated temperature, flammability, and mechanical serviceability
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4. Grant of License ..........................................................................................................................................64
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