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The need to be both locally and globally integrated is driving an expansion of ecosystems and the number of partners organizations transact with
Trading Partners
Protocols
Standards
IntegrationTechnologies
Data formatsSLAs
Governance
Reliability
Visibility
Multi-Enterprise Organization’s
Companies across all industries are facing an increasingly complex landscape when they want to leverage technology to collaborate with their clients, suppliers, partners, service providers
IBM® B2B Cloud ServicesFlexible solutions and expert services to reduce the time and complexity of securely integrating with 100% of your business partners
YourCompany
Access to over 300,000 pre-connected trading
partners
Rapidly connect, exchange and manage business data with global partners –
IBM® Sterling B2B Collaboration Network
The expertise and experience to operate all or part of your global B2B operations –
IBM® Sterling B2B Integration Services
Large file-based exchanges with global trading partners –
Resulting in business value to clientsIBM delivers agility by enabling dynamic business networks to integrate, interact, and execute across internal operations and extended value chains
Improve business agility through efficient communication across and extended management of trading partner communities
Eliminate “blind spots” and improve business performance with real-time business transaction visibility and performance metrics
Minimize business risk and protect your brand with consistent policy enforcement and compliance
Customer Overview– True Value is one of the world's largest
retailer-owned hardware cooperatives, serving 54 countries with more than 5,000 stores and 12 regional distribution centers.
Customer Challenges– Fragmented visibility into the physical
movement of shipments – Too much data to proactively resolve supply
exceptions– Inefficient use of inventory
“The better data you have, the better decisions you can make. Having end to end visibility allows us to pick and choose the high priority alerts and then drill down into the cause of the alert.”
Greg LinderDirector of Supply Chain Operations
True Value
Business Benefits– Reduce lead-time by 57% by proactively
managing and reducing response times to potential order delays
– Increase fill rates by 10% by identifying potential order delays and shortages
– Reduce backorders by 85% by optimizing inventory in their stores to reduce out-of-stock items
To implement an enterprise-wide integration solution that unifies supplier and customer networks, helping to reduce costs and improve visibility
SolutionSterling B2B Integrator ®
Value/Benefits– Onboard customers efficiently and cost-
effectively– Streamlined data exchange enables rapid
acquisition of new customers, large and small– Increased efficiency through automation of
internal processes– Improved customer service through visibility
into B2B data exchange– Improved customer satisfaction
Company FactsIntereuropa Group is the leading supplier of logistics services in Slovenia and South Eastern Europe. Intereuropa offers complete logistics solutions in the field of land transport, sea freight and air freight, as well as a range of terminal, customs and forwarding services reliant on speed, safety and fair pricing.
“The Sterling Commerce solution meets all of our customers’ data exchange needs, even from the largest and most demanding companies. Not only are we on-boarding customers more efficiently and cost-effectively, Sterling Integrator has opened up new revenue opportunities for Intereuropa as we are now able to acquire new customers with whom we were previously unable to exchange data.”
Branko Lozej, Service Support Department Manager,Intereuropa Group
“The bottom line is that IBM® Sterling B2B Integrator and IBM® Sterling B2B Collaboration Network combined has allowed us to handle our partners and our supply chain relationships more effectively.”
Natalie Henderson Director of IT Account Management
Ball Corporation
Ball CorporationSituation
Need to provide the customer with an overall experience that makes them want to continuing doing business with Ball
Solution
IBM® Sterling B2B Collaboration Network
IBM® Sterling B2B Integrator
Value/Benefits Eliminate manual processes Increase data quality Decrease process delays Improve customer satisfaction Quickly rescale internal and external users
Company FactsA provider of metal and plastic packaging, primarily for beverages, food and aerosol and for aerospace and for other technologies and services to commercial and governmental customers
Company FactsUnisource is Canada’s single-source distributor of more than 80,000 paper, printing, imaging, graphic arts, packing, and maintenance supplies and equipment.
Situation– Unisource needed a cost-effective and
efficient way of doing EDI with their suppliers. They also wanted to improve their own B2B functionality because their current system no longer met their needs.
“Now that IBM® Sterling B2B Integrator is in place, we have improved communications in both time and efficiency and are better able to leverage our people and processes. We are no longer limited by the previous software. Instead, we are able to respond faster with better business solutions to both the divisions we support and to trading partners”
Company FactsBlue Rhino, a division of Ferrellgas, is the leading brand of propane tank exchange at more than 43,000 retail locations nationwide and in Puerto Rico.
Situation– Blue Rhino was looking for a solution that would
provide greater visibility and tracking of all documents, the ability to create maps and business processes internally, faster onboarding of new trading partners, and better reporting and automated processes for error document communication. Alleviating hands on everything approach for EDI personnel.
What it does– High volume, large size, high performance file transfers– Automation, retry-restart, for unattended operations– Certified security to provide sensitive data– Increase transfer speed over high speed networks and overcome latency issues
IBM Sterling Connect:Direct is the reliable solution for secure, point-to-point file transfers
How it is delivered– Client-server application optimized for high volume, assured data delivery– Well defined API that supports multiple clients and schedules jobs on a one-time, recurring, or
continuous basis– A protocol invented by IBM Sterling that has never been breached
IBM® Sterling File Gateway: An “Edge” based application for exchanging data between partners, customers, suppliers and employees What it does
– Provides a centralized file gateway for processing inbound and outbound files– Supports any format, any protocol, any size B2B file transfer– Enables the transformation of files to optimize data delivery processes
What capabilities does it provide customers?– Consolidate disparate centers of file transfer activity to a central gateway– Minimize the risk and steps required to transform and process data– Gain visibility and governance oversight of data exchange activity– Accelerate trading partner on-boarding regardless of system or protocol
B2B onboarding and data exchangeIBM® Sterling File Gateway
Gain control and oversight of the movement of critical corporate data
Manage and monitor file transfer activityIBM® Sterling Control Center
Consolidated logging, reporting, and analytics for all transfers and integration processesRule-driven service level managementAlerts and notificationsConfiguration management for IBM Sterling Connect:Direct servers
To implement a new file transfer platform, thus enabling banking customers to conduct their electronic business with increased productivity, efficiency, and effectiveness
Solution
Sterling Managed File Transfer™
Value/Benefits– Increased the number of processing times from 4 to
11, enabling customers to engage in real-time transactions
– By significantly reducing file transfer time from 7 hours to 40 minutes to 3.1 minutes – regardless of the file type – the new solution enabled the bank to offer customers a unique product that discounted receivables in a few minutes.
– Increased bank’s productivity by supporting high data volumes
– Quickly improved overall efficiency by delivering information to customers within a short time
Company FactsHSBC Bank Brazil, a wholly-owned subsidiary of HSBC Holdings, is one of the largest financial groups in the world.
“Sterling Commerce Managed File Transfer greatly reduced our file transfer timetable, which not only improves our productivity, but our customers’ as well. Now our electronic banking process is much more efficient and effective.”
Value/Benefits• Provides accurate and reliable data delivery• Securely moved data ensuring regulatory
compliance• Leverages existing infrastructure• Boost performance and improves productivity
SituationTo implement an accurate, secure,
reliable, and regulatory compliant date transmission platform
SolutionConnect:Direct®
Company FactsBank of China Limited is one of the four largest commercial banks in China.
“Connect:Direct unites all different data sources comprehensively. It serves as the information channel by reorganizing data, removing unnecessary parts and then translating it into meaningful information for use in various departments.”