Smart consumption - Siemens Energy Sector · Answers for energy. Smart consumption Comprehensive solutions for smart metering and distribution automation

Answers for energy.

Smart consumptionComprehensive solutions for smart metering and distribution automation

The dawn of smart, transparent, and versatile power grids

Due to the rapidly increasing global demand for electrical energy, managing power transmission and distribution has become one of today’s most complex challenges: Additional capacity of cost-effective and environmentally compatible electrical power must be created in order to meet the growing demands of changing societies. Both renewable energy and distributed generation are gaining ground, and they need to be effectively connected to the grid. Through these advances everyone will play a role in the mitigation of climate change.

Most power grids, however, designed and built decades ago, are struggling to cope with these new challenges. Meeting these new challenges requires a smart transformation.

As opposed to the static, centralized network of the past, the grid of the 21st century is a flexible, living, and proactively operating infrastructure. These characteristics are what truly make it a these characteristics are what truly make it a Smart Grid.

The Smart Grid is characterized by bi-directional data communication among all relevant users of the energy conversion chain. The result is a participatory network in which consumers, utilities, and service providers share responsibilities and benefits.

Smart metering makes the benefits of the Smart Grid tangible

Smart metering connects consumers to the Smart Grid through bidirectional communication, thus underpinning the new relationship between consumer

and producer. The benefits are mutual: Consumers can monitor and optimize their energy consumption based upon the real-time price of energy and their individual needs. Utilities have at their fingertips the information they need to accurately balance power supply with actual demand. Detailed consumption patterns enable precise customer analytics and segmentation, along with the creation of new business models.

Siemens, the world’s only integrated technology company spanning the entire energy conversion chain, works across all businesses and technology interfaces with a comprehensive line of products, solutions, and services, supplying complete solution packages for smart consumption.

is what really makes a difference Information

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Partneringwith Siemens

Siemens offers complete solution packages for smart metering and distribution network automation. The smart metering ‘Meter-to-Bill’ solution from Siemens combines sophisticated metering functions, the management of distribution networks, and the integration of back-end IT systems. It was specially developed to suit the new challenges the liberalized energy market poses to distribution network operators and energy retailers. Expertise across the entire energy conversion chain also positions Siemens as the ideal partner for utilities looking to realize the future benefits of a Smart Grid.

Precise customer billing based on flexible tariffs and accurate information on the amount of electricity, water, and gas actually being used

Real-time consumption information that helps monitor and optimize distribution processes

Potential to influence demand by pricing signals or direct load management

Substantial savings in automated customer processes and faster problem resolution

High quality data at point of use enables local energy management

Benefits

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Whatever the economic, social, and political framework may be, the introduction of smart metering is sure to create a number of opportunities. As time progresses, smart meters will become increasingly standardized in major global regions, with energy consumers becoming increasingly accustomed to open data access to manage the energy consumption within their households.

Keeping up with the times

True smart metering requires an Advanced Metering Infrastructure (AMI) with full-scale bi-directional data communication to fulfill its full potential. Siemens has an extensive partnership program with Meter Data Management System (MDMS) segment leaders. This enables it to provide truly versatile solutions capable of supporting multiple communications technologies and multiple meter vendors. This relationship

supports customers who want to leverage the full benefit of accessing and disseminating metering data. Combining Siemens industry and operational expertise with state-of-the-art MDMS software provides customers with a scaleable, flexible AMI foundation.

Meter Data Management solutions from Siemens deliver continuing cost reduction while supporting enhanced functionality in the future. The development of this infrastructure is being driven by national legislative programs which demonstrate a belief that smart metering enables consumers to respond to their own energy usage. Smart metering is expected to increase sensitivity to energy wastage and, consequently, lead to energy savings and a reduction of per-capita carbon footprint.

Direct from meter to bill

The unique ‘Meter-to-Bill’ solution from Siemens comprises much more than the calculation and billing of consumption and allows utilities to harness the benefits of advanced meter data management with seamless synchronization to existing utility systems.

Siemens ‘Meter-to-Bill’ is capable of multi-utility billing, which means that electricity, gas, water, district heating, and even other services like cable television, can be billed together on a single customer invoice. It also allows the allocation of values to individual customer accounts and tariffs.

Trendsetting process automation and customer care functionalities like Web channel management or partner channel management lead to the delivery of smart metering benefits at a reduced cost-to-serve. The solution can also include receivables management and

Good reasons to go smart

Energie AG Oberösterreich, Austria: a best-practice example for the implementation of an AMI system.

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Smart metering provides a competitive advantage

Utility integration bus

EnergyIP GUI

Power line carrier GPRS

Smart meter systems and services management

Interface adapters/ Web services APIs

EnergyIP Message Bus

Smart meter manage- mentdatabase

EnergyIP applica-tion modules

Metered usage data reposi - tory

EnergyIP smart meter & meters reading adapters

Meter data management

Retailer, Industry & Utility

CIMWork

management

Outage management

system

GIS system

Demand response

management

Control system

Billing

How it works

Gas, electricity, water, and heat

Internet energy information

services

Home automation networks allow consumers to

make choices around consumption

In-home energy controls

Communications

Smart metering back office Meter data management (MDM) interfaces to the

enterprise

Meeting consumer and prosumer demand

Many consumers today have a clear vision of what they want and how much they are willing to pay for it. Within the framework of liberalized energy markets, energy retailers and distribution network operators (DNOs) must cater for changing consumer attitudes and emerging business models to maintain a competitive edge. This is where smart metering offers the greatest benefits.

Smart metering makes it possible to identify and understand new customer behaviors and react quickly. Customer analyses and segmentation based on precise consumption data help assess the customer base and provide a platform for new energy-related products.

Smart metering can also help boost microgeneration, which has the potential to reduce carbon emission from large-scale power plants and smooth out peaks in demand. Smart meters allow customers to meter the amount of extra energy they are generating with solar panels or wind turbines, for example, and the surplus they sell back to the electricity grid.

credit control as well as support functions such as business intelligence and integration, appliance management, and work management.

Staying ahead of the market

The implementation of a smart metering solution provides highly attractive options for utilities, power retailers, and their consumers. High-quality data can be used to segment the consumer base, enabling power retailers to offer better targeted tariffs. This enables real-time pricing or active load control to reduce high-cost consumption.

Moreover, outage detection and power restoration and verification will be improved. The bi-directional communications network will pinpoint outages precisely, thus enabling field engineers to be efficiently deployed to correct the problem – a major contribution to the reduction of internal costs.

AMI head end

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Siemens’ smart metering solutions have been deployed in many markets across multiple continents. The adaptability of Siemens’ solutions has been proven across different regulatory environments with differing technical challenges and requirements. Flexibility in meeting customer needs has led to continuing market success. Siemens has become a compelling choice for utilities seeking long-term partners to lead them into the Smart era.

Energie AG Oberösterreich, Austria

Energie AG is the number one infrastructure group in Upper Aus tria. To ensure the economic success due to the optimization of existing operation pro cesses and development of new fields of business, Siemens has been awarded to build an integrated complete solution for the automated me tering and management of the distribu tion network. The system processes data from 500,000

electricity meters. The most important reasons for implementing an AMI system for Energie AG are:

• automation of metering processes

• automation of the distribution network incl. transformer stations

• replacement of ripple control system

• additional services (integration of meters of other media, home automation)

• recording of the customer supply

• open for existing/future communications standards

• full integration into Smart Grid concepts

North America

In the US Siemens is active in a number of smart metering projects, helping utilities to realise the benefits of smart metering through Meter Data

Tried and tested: smart metering from Siemens

Management System (MDMS) implementation. Siemens configurations of eMeter’s EnergyIP™ platform are helping utilities to harness the immense informational value smart metering provides. Current clients include Burbank Water & Power, Silicon Valley Power, Bluebonnet Electric Cooperative, and Central Vermont Public Service. Siemens unrivalled utility industry experience and Smart Grid expertise have proved decisive criteria in customer platform selection. In North American projects, Siemens are focused on enabling immediate ‘meter-to-cash’ smart metering benefits whilst also considering future requirements such as demand response and smart grid needs.

Europe

Siemens is currently involved in a number of innovative European smart metering projects. Berlin-based Umetriq Entwicklungs-GmbH selected Siemens

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Smart metering benefits both utilities and consumers, and quickly delivers outstanding results.

to provide meter data acquisition and management services on the basis of its ability to provide a one-stop solution. Similarly, Southern German utility EnBW ODR selected Siemens as a partner for their future-oriented smart metering implementation due to its ability to offer a holistic approach complete from provision of intelligent meters to SAP integration.

Other convincing references

• Arbon Energie, Switzerland Integrated complete solution for the automated me tering and management of the distribu tion network.

• A2A Group, Milan, Italy A2A, a multi-utility company operating in different sectors, is one of the market leaders in Italy for the management of public utility services. In order to answer the ongoing process of deregulation of the energy market, A2A replaced its existing billing

systems with a new solution that enables the company to handle its over 2,500,000 contacts more smoothly and provides the scalability and adaptability required to deal with future challenges.

The key feature of the new billing and CRM solution is the single interface between the system itself and the operational management team. The new systems helps A2A

• respond in a timely manner to the development of regulations and improve the level of compliance

• perform 360° management of complex energy data

• gain a deeper knowledge of the customers and their behavior

• segment and profile the market in order to identify new business opportunities

• optimize sales processes

• integrate the various customer contact channels

• optimize overall IT costs

• strengthen the company’s commercial position.

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