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© 2013 Cisco and/or its affiliates. All rights reserved. 1
Smart cities - Global Experiences and Lessons for India
Prakash Kumar
Cisco, Internet Business Solutions Group
International Programme in Urban Management
Administrative Staff College of India
April 25, 2013
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• Part-I
Smart City: What does it mean?
ICT in City Management
Examples from abroad
• Part-II
Discussion on ICT Solutions Relevant to Indian Cities
• Solid waste management
• Street lighting
• Parking
• Smart utility (water and electricity)
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• “Smart Cities” : means many things for many people, (depending on what aspect of the city we are touching upon).
• The one thing that remains constant is that “being smart” to a large extent is associated with
• having access to better-informed decisions and
• actions that will enable cities and people to do things differently and tackle urban growth challenges.
• This means relying on what information and communication technology (ICT) can offer.
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We need to ask three questions :
Why - ICT makes a city smarter (economic business case)
What - are the crucial ICT components in a smart city (where and how is ICT operating)
How - do you enable smart city policies and solutions to be implemented in a city
The “how” is the biggest
challenge facing
smart cities
The “what” is most
popular with product /
solution vendors
The “why” is partially
understood and accepted
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1. City Objectives – Social, Environmental, Economic
1. Utilities 2. Transport 3. Real Estate 4. City Services
4. Policy – Best practice & policy examples
2. City Indicators
3. City Components
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For elected officials • My city dwellers (voters) need to believe I’m doing something good in their
interest. (improving city services, reducing congestion, making city more livable, more attractive etc.)
• My city and its taxpayers cannot afford to pay for the long term investments needed to transform. I need to generate resources by innovative business models and reducing cost of operations.
• I want to make my city appear competitive and put it on the world map to attract business investments and spur economic activity. (ex IT companies going to few tier 2 cities)
For city officials
• What can I learn from different pilots and initiatives already underway that’s relevant to my city?
• Where do I start and how best to mitigate risks in such a complex undertaking?
• What kind of partnership to put in place and how do I choose?
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Water Quality Air Quality Waste Disposal
Traffic Congestion Load Shedding Grievance
Redressal
Property Tax
Collection Functional
Streetlight
Parking lot
occupancy
Dashboard View of Various Services
• Water
quality
• Air quality
• Road
congestion
• Load
shedding;
• Waste
disposal;
• Grievance
redressal
• Prop Tax
Collection
• Functional
Streetlight
• Parking lot
occupancy
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Parking
Improved illumination and
maintenance
Reduced OpEx
for cities and
improved quality
of life for citizens
and increase in
city property
taxes
Real time monitoring and
improved ability to respond
Street Lighting
Waste Management
Smart Utilities …
Environmental Monitoring
Reduced search time and
congestion
Traffic management
CCTV Surveillance
Reduced congestion
Improved safety
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• Collect the in information real time using sensors Parking, traffic status; Trash cans (level measurement); Measurement of Noise level; Soil moisture; Traffic flow etc.; Moisture, brightness and temperature measurement Supply of water, electricity etc.
• Transport the data from the urban spaces to the information systems using common infrastructure (OFC, WLAN etc.)
• Integrating the different information systems existing in the city (lighting, traffic, electricity, water, etc.) and passing it on to relevant authorities
• Store, processing and publication of the information both in real time, for the daily management of the city, and historic data for planning purposes.
Mobile Apps for citizens
Mobile Apps for staff
Street Furniture (multimedia/interactive displays) for people to see
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City Transport/Access/Network Services
Sensor
Network
Sensors Vehicles
Infrastructures
(rail, light, gas, water, bridges) People
Multimedia
Kiosks/PoDs Spaces (street,
road, building)
Co
mp
ute
/sto
rage
/netw
ork
Data Collection Service
Analytics Linked Data Store Unified Collaboration
Event Processing Notification/Alarm Reporting/Trendin
g
Billing Service Assurance Publishing
Application/Services Enablement
Resources
Applications
Catalog
Public
Apps Private
Apps
Smart Parking
Smart Transportation
Open Data Portal
Government Services
Waste Management
Risk Management
Operation Center
Energy/Water Management
Sensor Observation
Sensor Alarm
API/SDK API/SDK
Security
Data Collection Service
IPa
aS
A
Pa
aS
Ipaas: Integration platform as a service ; APaasS: Application platform as a service .
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© 2013 Cisco and/or its affiliates. All rights reserved. 11
• The “Lighthouse City” : Nice Metropolis joins aspiring global cities as smart city “living lab” – part of its larger initiative to improve overall public life.
• In the initial phase, the pilot being taken up for four city services over a specific zone :
Smart Parking
Smart Lighting
Waste Management
Environment and Air Monitoring.
• Cisco is one of the partners providing: Collaborative multi-stakeholder business model
End-to-end, full IP solution
Extensible and scalable common architecture platform
Service solution agnosticity
• PoC to go LIVE in the streets of Nice on the occasion of the “Innovative City Convention”
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• The wireless sensors family is provided by Cisco Partner ; and offers the following benefits:
• Adapted to any vertical managed by the platform
• Great autonomy (8-10 years)
• Ergonomic and easy to deploy on the public road network
• Low maintenance, as intelligence is positioned at the level of the information system
Wireless Sensors
• Powered sensors require power supply
• They are deployed on the candelabra of the public lighting network
• They can involve multiple types of devices :
Public lighting system management
Smart cameras
Speed radars
Speakers
Etc …
Powered Sensors
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Parking & traffic City lighting Prevention of natural risks Smart water meters
Pollution/ Environment
Waste management
Communications infrastructure deployed on the street lighting network
(Wireless sensors connectivity, Fiber optic, Mesh WIFI & PLC for Intelligent Urban furniture)
Data Collection Service provided by .
Powered sensors Wireless sensor Street Smart Devices
Power Supply: Distribution Network or lighting
Serve any kind of
application
Business applications provided by each vertical provider :
open and transparent architecture
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• The solution allows multiple forms of information display
• It adapts to the needs and requirements of each vertical managed by the platform
• Examples of smart street end-points :
- Myltiservice kiosk (parking, public info…)
- Payment end-point
- Car electric Charge (fast, semi fast, slow)
- City digital signage
- Road digital signage
Smart Street
Furniture
• The solution is completed with a series of smart phone apps and citizen services
• Some provided by (EzPark displays real time information of traffic, environmental quality, parking spots availability … - EzMove suggests public transports)
• Some provided by the local eco-system (open innovation) : any start up can apply for a specific use of the platform and create its own service, eg, promotional coupons, social traffic network…
Smart Citizen
Devices
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• Barcelona has a vision to become a
Smart City by efficiently deploying and
managing services over service delivery
platform (SDP)
• Initial list of solutions are in the following
areas: Connected lighting, Energy
management in public buildings,
Transportation, Rain water optimization,
Smart parking, Sensor analytics etc
• Barcelona creating a Smart City campus
in the 22@ district
• Barcelona championing a reference
framework for Cities “City Protocol”.
Cisco is a founding member.
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S+CC Approach Opens Door for Cloud Services Partnership
• Formed KC smart service (KCSS) –
investment-backed alliance with KT
• KCSS offers managed services for
smart buildings & smart city projects
Platform Approach
Targeting 18 basic city-based
community cloud offerings
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Example City
Advance Water
Management System
Galway, Ireland and
Malta
Intelligent Transport
System
eSymphony of
Singapore
Wired City (Tele-
Health, Tele-education,
eServices)
SongDo Korea
There are many more.
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• SMS based system to monitor whether community bins have been cleaned or not. (ex Hyderabad). Mobile based App which takes photo before and after cleaning and status put in public domain.
• Send alert to sanitation inspector when bin gets more than ¾ full (ex Nice, France)
• Install intelligent wireless IP cameras facing bin. System generates alerts and office an see status of each bin.
Before cleaning After cleaning
Time and location stamped
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City: New Delhi
S.
No.
Zone %
cleaned
Number
of bin
cleaned/
Total
Bins
not
cleaned
Sanitation In
charge
SMS See on Map
1 North 93
105/ 112 7 Ram Dayal
2 East 92
159/ 172 13 Moti Lal
3 South 58
70/ 119 49 Ajit Rathi
Legend: Green: >90% | Yellow below 90 but above 75% | Red : <75%
Municipality Corporation of Delhi
Garbage Lifting from Community Bin
Time: 11: 30 AM Date: 2 Feb 2012 Current Score: 334/403 (82.87
%)
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New Delhi I South Zone
Ward Bin
No.
Location Cleaned/
Total
Name of the
In charge
Send
SMS
Complaint
Vasant
Kunj 1
2
3
Kishan Garh
Mahipal pur
B4
6/6
3/6
4/4
Ratan
Sharma
2
East of
Kailash 4
5
Sant Nagar
Nehru Place
2/3
3/3
Narad 5
Yasuf
Sarai
6
7
Market
Medical
4/5
4/4
Shyam
Baksi
1
Legend: Green: >90% | Yellow below 90 but above 75% | Red : <75%
Municipality Corporation of Delhi
Garbage Lifting from Community Bin
Time: 11: 30 AM | Date: 16 Feb 2012 | Zone: South | Current Score: 334/403 (82.87 %)
Last Seven Days:
View on Map
Th Fr Sa Su Mo Tu We
80 75 85 88 84 91 72
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© 2013 Cisco and/or its affiliates. All rights reserved. 23 Not cleaned Cleaned
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© 2012 Cisco and/or its affiliates. All rights reserved. 24
New Delhi I South Zone I Vasant Kunj I
B4
Municipality Corporation of Delhi
Bin Level report
Garbage Bin No: 9870
Location: B4 – Vasant Kunj
Name of the Sanitary Inspector: Ratan Sharma
Name of Safai Karmachiri: Hari Singh, Bimla, Kriti
Photo Before Cleaning Photo After
Cleaning
Last reported: Yesterday 12: 30 PM (16 feb 2012)
Last 7 Days
Latitude: 28.3141376
Longitude: 77.95004
Th Fr Sa Su Mo Tu Wd
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Zone South Ward Location B4
Garbage Bin No: 9870
Location: B4 – Vasant Kunj
Name of the Sanitary Inspector: Ratan Sharma
Name of Safai Karmachiri: Hari Singh, Bimla, Kriti
Photo Before Cleaning Photo After Cleaning
Last reported: Yesterday 12: 30 PM (16 feb 2012)
Vasant Kunj
Latitude: 28.3141376
Longitude: 77.95004
Last Seven Days
Report
Un-cleaned bin
Th Fr Sa Su Mo Tu Wd
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Citizen Feedback Dashboard
Citizen to see the performance of their area
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Dashboard - Satisfaction A
n id
ea a
bo
ut
the
sati
sfac
tio
n o
n
vari
ou
s p
aram
eter
s
Mu
nic
ipal
ity
to u
nd
erst
and
cit
izen
p
ersp
ecti
ve
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Co
mp
arat
ive
anal
ysis
bet
wee
n c
itie
s an
d z
on
es
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© 2013 Cisco and/or its affiliates. All rights reserved. 29
Phase-I
Mobile based application which is easy to implement and scale up
Mobile App which enables people to lodge complaint about non-cleaning of bin
Automation of weigh bridge at garbage dump at outskirts of city and its correlation with garbage lifted
Citizen satisfaction survey
Phase-II
Intelligent camera based systems for live feed on status of community bins. Camera also generates report based on quantity of garbage left.
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Outdoor lighting facts:
• Lighting accounts for 20% of Global electricity use
• 75% of global energy consumption is consumed by cities
• Outdoor lighting is 20-30% of a city’s electric bill
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Cash Flow
Pub Safety
Eco Dev
Sustainability
Reduced Payback Fixture cost improvements
increase efficiency and
recognition of reduced
maintenance driving ROI
Quality of Light Which provides increased
visibility, safety, and security due
to higher CRI and better
uniformity
Sustainability and Standards Public embrace of green technologies
and legislated discontinuation of
inefficient sources will drive adoption
CRI: Color Rendering Index
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Moving from ‘dumb’ to ‘smart’ lighting networks
Traditional Lighting Operation Intelligent lighting operations
Physical failure inspection
• A scouting team drive during night to
visually spot failures
Remote Monitoring
• The lighting failures are automatically
reported by the system, saving time and
costs
Paper based mapping and archiving
• Use of paper maps and files to manage
the maintenance of the lighting stock
Smart asset management • The digital system smartly plans and routes the
maintenance works to minimize street blockages
Undifferentiated lighting levels
• Lights burn uniformly throughout the
night
Smart dimming & scene setting
• Lights are dimmed during low traffic
hours to save energy or enhanced in
problematic neighborhoods to improve
safety
Estimation based metering
• As multiple entities are connected to the
grid, the energy consumption is roughly
estimated by the power company
Intelligent energy metering & billing
• A small meter accurately calculates the
energy consumption taking into account
the varying rates and automatically bills all
entities.
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© 2013 Cisco and/or its affiliates. All rights reserved. 33
• Started with manual switching and then to LDR based controllers for managing street light
• SMS based controllers (tried in Delhi)
• Citizen reporting using mobile apps to inform city office about non-working street lights
• IP controlled lighting using more energy efficient lighting devices (ex San Francisco)
• Video sensors on the lighting posts detects accident and makes traffic lights in side streets red, all street lights come to full output. The ambulance can reach location as fast as possible
• Street lights can also have CCTV of Police embedded in it along with sensors for measuring air pollution, noise pollution, radiation etc.
• It can also act as “Point of presence solution for directing customers to the stores” in place of mobile based apps which need internet connectivity, no screen which can be vandalized etc.
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Lighting dependent on time and number of people
gathered in a locality
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• Till next refresh of street lighting system
Provide Unique ID to each lamp post
Improve reporting involving citizens/police using Mobile app
Improve SLAs with electricity distribution companies
• Switch to IP based street lighting system in next refresh of street light system.
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City of LA
Low-power sensors and smart
meters to track the occupancy
of parking spaces. Rates can
be varied by city office based
on time of day or traffic
congestion in that area.
Convectional system of tracking
occupancy of parking slots, which
are displayed on VMB or made
available thru mobile Apps
Sensors mounted on street
light posts which are
connected thru a network with
central control room.
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© 2013 Cisco and/or its affiliates. All rights reserved. 38
Parking and street lighting
combined using the same network
We can add other functionalities on the same street lamp post, and the
network • CCTV cameras
• Air and noise pollution sensors
• Hydrant pressure checker
• Local information display (government services/tourist info/payment systems
etc.)
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© 2013 Cisco and/or its affiliates. All rights reserved. 39
Primary Objectives Strategy
To utilise available space to its
maximum
capacity
• Clear earmarking of spaces
• Priority based pricing
• Use of parking meters
• Setting maximum limits for time share
parking
To make parking convenient for
drivers
• Use of signage to direct drivers and
show parking status
• Leasing out of spaces for regular users
• Issuing of smart cards to use for parking
To reduce negative externalities
that arise from parking
• Setting of a price which is neither
negligible nor unaffordable to control the
demand
• Ban parking on certain roads
• Imposing effective fines on rule
breakers
Source: Centre for Public Policy Research http://www.digitalrtimission.com/cppr/Parking%20Space%20in%20Kochi%20Issues%20and%20Solutions-Zeenab.pdf
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• Identification and notification of all approved parking areas (Only NDMC has kept info about 53 parking lots they have)
• Installation of sensor based system to identify vacant slots in each parking area which can then be displayed on Variable Message Board of traffic police in the vicinity.
• Development of mobile based app which compiles info from all parking lots and makes it available on smart phones of users based on where they are.
• Working with police and state pollution control board to integrate all sensors neatly on a street light post rather than cluttering them.
• Use of common network infrastructure
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• 1/6" hole Leaks = 3,570 litres Per Day
• Asia losing $9-bn worth urban treated water every year
• New York has 14% water losses
• New Delhi loses 45% of treated water (illegal connection + genuine leak)
• SCADA (supervisory control and data acquisition) for water
• Key is to identify
Losses (using SCADA)
Locate sub-surface leak points,
Notify consumer in case of abnormal increase in consumption
go for 100% billing
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• Smart meter
• Smart Grid
• Smart appliances
• Home energy controller
• Multi-utility communication controller
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Madrid and Amsterdam: UrbanEnergy Management
Lisbon: Smart UrbanEnergy in Schools
Smart
Appliances
Home Energy
Controller
(HEC)
Multi-Utility-
Communication
Controller (MUC)
In-Home Display
(IHD)
Smart Meters
Electricity
Gas
Water
Heat
West
Orange
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• Should every agency/department go for its own network?
Or
• Go for shared infrastructure and next generation Network
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Intelligent
Transport
Systems
Consumer
Services
Websites,
call centers,
offices
Building
Mgmt
Systems
Roadside
Infrastructure Broadband
Govt
Networks Real Estate
Utilities
network
Applications & Devices
Sensors & Networks
Dashboards
and sensors
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© 2012 Cisco and/or its affiliates. All rights reserved. 47
Roadside
Infrastructure Broadband
Govt
Networks
Real
Estate
Utilities
Network
Smart Grid
Applications & Devices
Sensors & Networks
Service
Delivery
Platform
Travel Info Connected
Buildings
Community
Exchange Smart Work
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Running on networked information
Helps transform
City management
Economic development
Citizen quality of life
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© 2013 Cisco and/or its affiliates. All rights reserved. 50
1998-2004
2005-2008
2009-2013
Connected Real Estate
Public Sector Vertical Connected Urban Development
EcoBoard Globalization Center Smart Grid
Smart+Connected
Communities
Broadband
Internet of
Everything
Connected
Industries
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Thank you.
www.cisco.com/go/urban_innovation
Prakash Kumar
[email protected]