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Sm management reports

Apr 14, 2017

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Page 1: Sm  management reports
Page 2: Sm  management reports

Social Media Management | Report

By: Integrated Marketing Foundation (imfnd)

Page 3: Sm  management reports

Current situation (Market situation)

Page 4: Sm  management reports

Internet in Egypt

Country population

90 Million

22% Mobile internet

usage

114% Mobile

ownership

49% Internet usage

rates

41% Internet-Enabled mobile

penetration

Source: Insights MENA in partnership with Google, Telecommunications Regulatory Authority in UAE, The

American Chamber of Commerce in Egypt.

Page 5: Sm  management reports

Online Attitudes in Egypt

28

29

30

31

32

33

34

35

Think a company thatadvertises online is

creative

Think online adsprovide useful

information

Think online ads oftenhighlight good deals

and promotions

Always pay attention toads when surfing the

internet

Think online ads are funto watch

Pe

rce

nta

ge

• 33% of internet users think that company that making online

advertising is creative.

• 31% of internet users think online ads provide useful information.

• 32% of internet users think that online ads have good deals and

promotions.

• 34% always pay attention to online ads when surfing the internet.

Source: Insights MENA in partnership with Google, Telecommunications Regulatory Authority in UAE, The

American Chamber of Commerce in Egypt.

Page 6: Sm  management reports

Objectives

Page 7: Sm  management reports

Sample of Social Media Report

Page 8: Sm  management reports

Topics Feedback

By: Integrated Marketing Foundation

Page 9: Sm  management reports

Summary

• In this report we covered about 253K mentions and interactions,

which were divided to positive, negative, and neutral sentiment in

a different platforms [Facebook, twitter, Instagram, and News’

websites].

• Most of the overall buzz was on etc

• There were lots of mentions were about etc.

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Overall analysis

28%

14%

58%

Sentiment analysis

Negative Positive Neutral

13%

48%

24%

15%

Platforms distribution

Blogs Facebook Twitter News

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Top Topics

34544

16477

6013

2108

2146

4135

12881

22521

5757112026

4539

12301

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

Negative Positive Neutral

Page 12: Sm  management reports

The New Capital

19%

14%

13%

12%

11%

7%

7%

6%

6%5%

Top 10 Suggested names

More than 30K mentions were about etc

Page 13: Sm  management reports

Voice of customers

People were scared

from:

28,41723%

3%

74%

Sentiment analysis

Negative Positive Neutral

The x will be

abroad

4,546The credibility of

519THE X will be

expensive.

Page 14: Sm  management reports

Verbatim

- Screenshot of the most common feedback

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Audience insights

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Audience insights

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Real-time for posting

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Campaign Performance (Page Likes)

• Reach: The number of people your ad was shown to.

• Impression: The number of times your ad entered the screen.

• Frequency: The average number of times your ad was shown to each

person.

• Page Likes: The number of likes on your Page as a result of your ad.

• Page Engagement: The number of actions related to the Page and your

Page's posts as a result of your ad.

• Social Reach: The number of people your ad was shown to with social

information

Reach Impressions Frequency Page Likes Page Engagement Social Reach

Page 19: Sm  management reports

Campaign Performance (Post Engagement)

• Reach: The number of people your ad was shown to.

• Impression: The number of times your ad entered the screen.

• Frequency: The average number of times your ad was shown to each

person.

• Post Engagement: The number of actions (ex: likes, comments, shares,

photo views, link clicks, video views).

• Social Impressions: This is the number of times your ad was viewed and

included social information.

• Social Reach: The number of people your ad was shown to with social

information

Reach Impressions Frequency Post Engagement Social Impressions Social Reach

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Feedback Summary

• People are giving us an advice to etc .

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Recommendations

• We should keep going on the X Y Z

• We should make the product’s price sustainable as much as we can

(Quality based product with attainable price)

• Integrate Always offline activities with the online

Page 22: Sm  management reports

Thank You

Page 23: Sm  management reports