Slides

Program Design: Request for Proposals (RFPs)

3. Writing the RFP – Program Design

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Process and

Procedure

Program Design

and Delivery

The Two Sides of an RFP

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I. Overview, goals and outcomesII. Participant eligibility criteria

and target populationIII. Mandatory program design

featuresIV. Service delivery requirementsV. Proposal narrative instructionsVI. Evaluation criteria and rating

system

The Elements of Program Design in the

RFP

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Overview/Goals Background and purpose of

WIA Vision for youth services Local challenges Long-term outcomes Local data

Overview, Goals and Outcomes

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Participant Eligibility

Explain WIA eligibility Define in-school and out-

of-school Provide potential target

subpopulations

Participant Eligibility Criteria and Target

Population

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14-21 years old ANDQualify as low-income

ANDHave at least one

barrier to employment

WIA Youth Eligibility

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Barriers to Employment

a. Deficient in basic skillsb. School drop-outc. Homeless d. Runawaye. Foster Childf. Parenting or pregnantg. Offenderh. Requires additional assistance to

complete education or secure employment

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• Receives cash payments through public assistance

• Income does not exceed poverty line or 70% of lower living standard income level

• Receives food stamps

• Homeless• Foster Child• Individual with a

disability who earns income below poverty line or receives public assistance

Who is a Low-Income Individual?

A youth who meets any one of these criteria

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In-School YouthYouth enrolled and attending any school

Out-of-School YouthYouth not attending any school who do not have a diploma or GED; youth with GED/diploma but are basic skills deficient

30% of WIA funds must expended on out-of-school youth

In-School v. Out-of-School

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1) Tutoring2) Alternative school3) Work experience4) Occupational skills

training5) Summer

employment linked to academic and occupational skills

6) Leadership7) Supportive

services8) Adult

mentoring9) Guidance and

counseling10)Follow-up

services for 12 months

Ten Elements that Must Be Available

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Direct Impact

Indirect Impact

Impact of WIA Program Elements

on Performance Measures

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Service Delivery

1. Single Organization Model -- One organization provides all core services including the 10 elements

2. Central Broker Model -- Central organization receives funding and designates specific contractors to deliver specific services

3. Case Management Model -- One organization for intake/case management. Other organizations for the 10 elements.

Three potential structures:

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Allows for single accountability

Seamless service delivery

BUT few are equipped to offer all services

1. One Organizatio

n Delivers All

Services

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Requires central organization to conduct secondary bidding

Requires central organization to hold subcontractors accountable

2. Central Broker

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Allows providers with specialized expertise to provide specific elements

Requires multiple service provider contracts

Case manager-youth relationship sometimes difficult to maintain

3. A Case Manageme

nt Organizati

on

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Youth-driven Easy to navigate Physically accessible to

youth Comprehensive Connective to the one-stop

Basic Service Delivery

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Proposal Narrative

Instruct applicants on what they should include in their response

Ensure that applications can be compared

Provide information to the applicant about the relative importance of each section

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Sample Instructions

• One-page proposal summary highlighting outcomes, goals, services and partnering agencies

• One-page budget narrative• Budget forms• Program design worksheets• Letters of commitment from all

partnering organizations

Example:

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Proposal Narrative Sections Worth

1) Local Goals and Challenges 5%

2) Program element(s) and service delivery

30%

3) Outcomes and Outputs 15%

4) Assessments 15%

5) WIA Performance Measures 5%

6) 12 Month Follow-Up Activities 10%

7) Program Management 5%

8) Budget Narrative and Timeline 15%

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• Describe the relationship of the proposed services and activities to local goals and challenges

• Describe how proposed services and activities will contribute to the development of a comprehensive youth service delivery system

• Describe how proposed services and activities will lead to the attainment of local long-term workforce development goals

1. Local Goals and Challenges

Sample Questions:

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• Elements included• Commitments from other agencies• Service coordination• Evidence of program success• Demographics of target population

and recruitment strategies• Number of youth to be served• Where and how services will be

delivered

2. Program Elements and Service Delivery

Sample Questions:

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• Describe the planned short-term outcomes for each program element provided

• Describe program outputs

3. Outcomes and Outputs

Sample Questions:

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• Describe the intake assessments to be used

• Describe and justify assessments and process used to measure youth success

4. Assessments

Sample Questions:

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• Describe WIA performance measures addressed by these services

• Describe the relationship of services to successful attainment of the measures

5. WIA Performance Measures Addressed

Sample Questions:

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• Describe follow-up activities to be conducted OR

• Describe how relationship with youth will transition to follow-up provider

• Describe methods to ensure communication with program participants after exit

• List examples of follow-up activities so that vendors understand that follow-up is more than a phone call or letter

6. 12 Month Follow-Up

Sample Questions:

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• Describe organizational capacity and staff qualifications

• Describe how reporting requirements will be met

• Describe how program success will be monitored

7. Program Management

Sample Questions:

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• Provide a budget for services provided including follow-up

• Provide a brief budget narrative• Provide a timeline for service

delivery and program management• Include required budget forms

8. Budget Narrative and Timeline

Sample Questions:

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Evaluation Criteria

Explanation of evaluation criteria

Scoring guide or scoring sheet that will be used to evaluate proposals

Overview of the evaluation process

Be sure to include…

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Design Do’s

One-page summary Youth recruitment plan Follow-up services plan

Ask for…

Proposal Design Do’s

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Design Do’s

Evidence of effectiveness Dept. of Ed. validated tests

for literacy and numeracy Other assessments to be

used in objective assessment Letters of commitment

from partnering organizations

Ask for…

Proposal Design Do’s

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Design Don’ts

Provide all ten elementsMention only outputsDescribe activities without

describing effectivenessUse WIA measures to

demonstrate effectivenessUse assessments of grade-level

equivalency. Educational functioning levels should be used.

Don’t require vendors to…

Proposal Design Don’ts

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A) Single organization modelB) Central broker modelC) Case management model

Try againTry againSubmit

Correct! The answer is A. Single organization model. This

service delivery structure requires the vendor to make all

10 elements available to youth in their program. This is very

difficult, as few organizations have the expertise, skills, and resources to make all of these

services available or to provide all of them at a high level of

quality.Click anywhere to continue.

Correct! The answer is A. Single organization model. This

service delivery structure requires the vendor to make all

10 elements available to youth in their program. This is very

difficult, as few organizations have the expertise, skills, and resources to make all of these

services available or to provide all of them at a high level of

quality.Click anywhere to continue.

Quiz: Which service delivery structure requires the provider to make all 10

elements available to youth?

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