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“BE THE BEST. IT’S THE ONLY MARKET THAT’S NOT CROWDED.” From: Retail Superstars: Inside the 25 Best Independent Stores in America, George Whalin
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Page 1: Slides #1 slideshare

“BE THE BEST. IT’S THE ONLY

MARKET THAT’S NOT CROWDED.”

From: Retail Superstars: Inside the 25 Best

Independent Stores in America, George Whalin

Page 2: Slides #1 slideshare

Excellence Audit “Self” #1

I set out to make a dramatic difference in every aspect of my

work.

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EXCELLENCE is a

personal choice

… not an

institutional choice!

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“Excellence can be obtained if you:

... care more than others think is wise

... risk more than others think is safe

... dream more than others think

is practical

... expect more than others think

is possible.”

Source: Anon. (Posted @ tompeters.com)

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“When was the last time you asked,

‘What do I want to be?’ ”

Sara Ann Friedman, Work Matters

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“BE THE BEST. IT’S THE ONLY

MARKET THAT’S NOT CROWDED.”

From: Retail Superstars: Inside the 25 Best

Independent Stores in America, George Whalin

Page 7: Slides #1 slideshare

“You must

be the change you wish to see in the world.”

Gandhi

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Dream Manager

“An organization can only become the-best-version-of-itself to

the extent that the people who drive that organization are

striving to become better-versions-of-themselves. …. A

company’s purpose is to become the-best-version-of-itself. The

question is: What is an employee’s purpose? Most would say ‘to

help the company achieve its purpose’. That is certainly part of

the employee’s role, but an employee’s primary purpose is to

become the-best-version-of-him-or-herself. … When a company

forgets that, it quickly goes out of business.”

Matthew Kelly, IDEO

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ORGANIZATIONS SHOULD BE NO LESS

THAN CATHEDRALS IN WHICH THE FULL AND

AWESOME POWER OF THE IMAGINATION AND SPIRIT AND

NATIVE ENTREPRENEURIAL FLAIR OF DIVERSE INDIVIDUALS IS UNLEASHED IN PASSIONATE PURSUIT OF … EXCELLENCE.

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The greatest danger for most of us

is not that our aim is too high

and we miss it, but that it is

too low and we reach it.

Michelangelo

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“Life is not a journey to the grave with the intention of

arriving safely in a pretty and well-preserved body—but rather a skid in broadside,

thoroughly used up, totally worn out, and loudly

proclaiming, ‘Wow, what a ride!’ ” —anon.

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“If you ask me what I have come to do in this world, I

who am an artist, I will

reply: I am here to live my life out

loud.”

Émile Zola

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Work Matters!

“What we do matters to us. Work may not be the most important

thing in our lives or the only thing. We may work because we must, but we still want to love, to feel

pride in, to respect ourselves for what we do and to make a

difference.”

Sara Ann Friedman, Work Matters: Women Talk About Their Jobs and Their Lives

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“We make our own traps.”

“We construct our own cage.”

“We build our own roadblocks.”

Source: Douglas Kennedy, State of the Union

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Joe J. Jones 19XX – 20YY

HE WOULDA DONE SOME REALLY COOL STUFF

BUT … HIS BOSS WOULDN’T LET

HIM!

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Excellence!