Slide 1 FastFacts Feature Presentation April 3, 2014 To dial in, use this phone number and participant code… Phone number: 888-651-5908 Participant code:

Slide 1

FastFactsFeature Presentation

April 3, 2014

To dial in, use this phone number and participant code…

Phone number: 888-651-5908 Participant code: 182500

To participate via VoIP…

You must have a sound card

You must have headphones or computer speakers

© 2012 The Johns Hopkins University. All rights reserved.

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Today’s TopicWe’ll be taking a look at…

myPerformance The new tool for managing

performance at Johns Hopkins

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Today’s PresenterTina ColeSenior Learning Manager, Learning Solutions

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Session Segments

PresentationTina will review the components of an effective performance management process, how SuccessFactors will support myPerformance, demonstrate how to access and navigate the system, and introduce you to helpful resources. During Tina’s presentation, your phone will be muted.

Q&AAfter the presentation, we’ll hold a Q&A session. We’ll open up the phone lines, and you’ll be able to ask questions. Tina will answer as many of your questions as time allows.

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Contact Us

If you would like to submit a question during the presentation or if you’re having technical difficulties, you can email us at: [email protected]

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Survey

SurveyAt the end of this FastFacts session, we’ll ask you to complete a short survey. Your honest comments will help us to enhance and improve future FastFacts sessions.

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How To View Full Screen

Click Here

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The new tool for managing performance at Johns Hopkins.

Introducing…

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Agenda

Review the components of an effective performance management process and identify what is newLearn how SuccessFactors will support myPerformance Demonstrate how to access and navigate the systemIntroduce you to helpful resourcesDiscuss next steps

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Objectives

After today’s session you will be able to: Name and describe what is changing and what is remaining the same in the performance management process Access, navigate, and use myPerformanceAccess resources to assist you in using myPerformance

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myPerformance Process and Model

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myPerformance Goals

Set goals and expectations: Goal Plan - includes three types of goals:

– Performance Goals– Major Responsibilities– Professional Development

Must have at least one of each typePerformance Form

Goals will automatically transfer to the Performance formGoals can be updated on either the Goal plan or Performance form

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myPerformance

Performance Goals: High-priority tasks, projects, or activities that are expected to be accomplished during a review period and align with the organization’s or department’s priorities Supervisor and employee mutually agree on goals

Have SMART components

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myPerformanceSample SMART Goal:

Develop and improve documentation workflow process for the department within this fiscal year.

– Establish and document department-specific policies and procedures related to document processing and acknowledgement by September, 20XX.

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myPerformance

Major Responsibilities: The ongoing essential job requirements and duties that are included in your job description

Without these, the nature of the job would be severely impacted

Have SMART components

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myPerformanceSample Major Responsibilities Goal:

Provide routine and complex administrative support to department. Handle office workflow pertaining to correspondence, calendaring, and meeting reporting.

– Answer and respond to inquiries within two business days in a polite and professional manner.

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myPerformance System

Professional Development: Steps that you would like to take to enhance your current or future job-related skills and capabilitiesThese goals do not count towards your overall performance ratingWhile employee development is still a priority, these goals will be weighted as 0% in the system

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myPerformance

Sample Professional Development Goal: Complete two Administrative Professionals courses offered through myLearning within this fiscal year. Proposed courses:

Common Administrative Support TasksRepresenting Your Boss

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Categorizing GoalsGoals must be categorized as one of four pillars within the Ten by Twenty Goals:

One University

Individual Excellence

Commitment to Our Communities

Institution Building

Major Responsibilities will be categorized as a:

Major Responsibilities Goal

Professional Development will be categorized as a:

Professional Development Goal

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Categorizing Goals

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CompetenciesDefined:

Those measureable behaviors, characteristics, abilities and personality traits that identify successful employees against defined roles within an organization. Core ValuesLeadership Competencies

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Core Values

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Slide 23 JH EnterpriseLeadership Competencies

Establishing RelationshipsDeveloping TalentInspiring and Motivating OthersDemonstrating Emotional IntelligenceActing with IntegrityActing StrategicallyManaging RiskNavigating OrganizationsCommunicating EffectivelyPromoting Diversity and InclusionSetting a Strategic VisionHolding Self and Others Accountable

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myPerformance Goal Plan

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SuccessFactorsDemonstration

Accessing SuccessFactors/myPerformance through myJHU portal - https://my.jh.edu Login and enter your JHED ID and password Click the HR icon from the left panel of options Select SuccessFactors

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ResourcesReview myPerformance resources:

Website: http://tmod.jhu.edu/successfactors.cfmQuick Reference Guides for Employees and SupervisorsE-CoursesShow Me Demonstrations (videos) for Employees and SupervisorsFAQsRecorded FastFacts sessionPerformance Management Process ModelSuper User

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Role Workflow

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Super User Strategy

Answers end-user questionsProvides on the job support to end-usersServes as a liaison between end-users and project and department leaders

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Next StepsReview myPerformance resources Cut and paste goals from your current P3 form into myPerformance Goal PlanCut and paste checkpoint meeting comments from your current P3 form into myPerformance Performance Form

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We’re going to open the phone lines now!

There will be a slight pause, and then a recorded voice will provide instructions on how to ask questions over this conference call line.

We’ll be answering questions in the order that we receive them.

We’ll also be answering the questions that were emailed to us during the presentation.

If there’s a question that we can’t answer, we’ll do some research after this session, and then email the answer to all participants.

Q&A

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Thank You!

Thank you for participating!We would love to hear from you.

Are there certain topics that you would like us to cover in future FastFacts sessions?Would you like to be a FastFacts presenter?Please email us at: [email protected]

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Survey

Before we close, please take the time to complete a short survey.Your feedback will help us as we plan future FastFacts sessions.Click this link to access the survey… http://connect.johnshopkins.edu/fastfactssurvey/

Thanks again!