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Slide #1 © Copyright 2008 Nan McKay & Associates Annie Stevenson Managing EIV © Copyright 2008 Nan McKay & Associates
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Slide #1 © Copyright 2008 Nan McKay & Associates Annie Stevenson Managing EIV © Copyright 2008 Nan McKay & Associates.

Dec 16, 2015

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Page 1: Slide #1 © Copyright 2008 Nan McKay & Associates Annie Stevenson Managing EIV © Copyright 2008 Nan McKay & Associates.

Slide #1 © Copyright 2008 Nan McKay & Associates

Annie Stevenson

Managing EIV

© Copyright 2008 Nan McKay & Associates

Page 2: Slide #1 © Copyright 2008 Nan McKay & Associates Annie Stevenson Managing EIV © Copyright 2008 Nan McKay & Associates.

Slide #2 © Copyright 2008 Nan McKay & Associates

Welcome to Lunch N Learn!

Today’s topics:• EIV update• Annual reexam processing• EIV reports• HUD compliance monitoring

Page 3: Slide #1 © Copyright 2008 Nan McKay & Associates Annie Stevenson Managing EIV © Copyright 2008 Nan McKay & Associates.

Slide #3 © Copyright 2008 Nan McKay & Associates

Introduction

Page 4: Slide #1 © Copyright 2008 Nan McKay & Associates Annie Stevenson Managing EIV © Copyright 2008 Nan McKay & Associates.

Slide #4 © Copyright 2008 Nan McKay & Associates

Upfront Income Verification (UIV)

What is it?• The verification of income, before or during

a reexamination, through an independent source that systematically and uniformly maintains income information in computerized form for a large number of individuals

Page 5: Slide #1 © Copyright 2008 Nan McKay & Associates Annie Stevenson Managing EIV © Copyright 2008 Nan McKay & Associates.

Slide #5 © Copyright 2008 Nan McKay & Associates

Upfront Income Verification (UIV)

UIV is an extremely effective tool for error reduction

Before UIV, PHAs obtained third-party verification from income sources reported by applicants and participants

Page 6: Slide #1 © Copyright 2008 Nan McKay & Associates Annie Stevenson Managing EIV © Copyright 2008 Nan McKay & Associates.

Slide #6 © Copyright 2008 Nan McKay & Associates

Upfront Income Verification (UIV)

UIV enables PHAs to check a variety of income sources for all family members• Regardless of income sources reported by

applicants and participants

Page 7: Slide #1 © Copyright 2008 Nan McKay & Associates Annie Stevenson Managing EIV © Copyright 2008 Nan McKay & Associates.

Slide #7 © Copyright 2008 Nan McKay & Associates

Use of UIV for Verification

UIV is third-party verification• Most preferred form• Meets regulatory requirements

UIV is intended to streamline the verification process• Eliminates the need for written third-party

verification in many cases

Page 8: Slide #1 © Copyright 2008 Nan McKay & Associates Annie Stevenson Managing EIV © Copyright 2008 Nan McKay & Associates.

Slide #8 © Copyright 2008 Nan McKay & Associates

UIV Resources

UIV resources include:• HUD’s EIV System• State Wage Information Collection Agencies • State TANF systems• Credit Bureau Association (CBA) credit reports• Internal Revenue Service (IRS) – Tax transcript

Request with IRS form 4506-T• Private sector databases

Page 9: Slide #1 © Copyright 2008 Nan McKay & Associates Annie Stevenson Managing EIV © Copyright 2008 Nan McKay & Associates.

Slide #9 © Copyright 2008 Nan McKay & Associates

EIV Update

Page 10: Slide #1 © Copyright 2008 Nan McKay & Associates Annie Stevenson Managing EIV © Copyright 2008 Nan McKay & Associates.

Slide #10 © Copyright 2008 Nan McKay & Associates

HUD Guidance on EIV

2 HUD training webcasts on EIV• 1/16/08• 8/26/08

Webcasts are archived at http://www.hud.gov/webcasts/archives/index.cfm

Page 11: Slide #1 © Copyright 2008 Nan McKay & Associates Annie Stevenson Managing EIV © Copyright 2008 Nan McKay & Associates.

Slide #11 © Copyright 2008 Nan McKay & Associates

HUD Guidance on EIV

Training materials from webcasts• Powerpoints• Case studies & solutions• http://www.hud.gov/offices/pih/programs/ph/rhii

p/training.cfm

Page 12: Slide #1 © Copyright 2008 Nan McKay & Associates Annie Stevenson Managing EIV © Copyright 2008 Nan McKay & Associates.

Slide #12 © Copyright 2008 Nan McKay & Associates

HUD Guidance on EIV

8/26/08 webcast• Comprehensive training on “Effective Use of

EIV”• Extensive discussion of EIV reports and their

usage• EIV sign-on now includes certification of EIV &

security training

Page 13: Slide #1 © Copyright 2008 Nan McKay & Associates Annie Stevenson Managing EIV © Copyright 2008 Nan McKay & Associates.

Slide #13 © Copyright 2008 Nan McKay & Associates

8/26/08 Webcast

Clarification that EIV is sufficient verification of SS/SSI if family agrees

PH flat rent families now excluded from income discrepancy report

Discussion of identity theft Guidance on use of income discrepancy report

Page 14: Slide #1 © Copyright 2008 Nan McKay & Associates Annie Stevenson Managing EIV © Copyright 2008 Nan McKay & Associates.

Slide #14 © Copyright 2008 Nan McKay & Associates

NEW! HUD Guidance on EIV HUD webcast 1/16/08 contained revised

guidance on use of EIV• Previous guidance is obsolete and has been

removed from EIV website• Webcast available at

http://www.hud.gov/webcasts/archives/ph.cfm4 hours

Page 15: Slide #1 © Copyright 2008 Nan McKay & Associates Annie Stevenson Managing EIV © Copyright 2008 Nan McKay & Associates.

Slide #15 © Copyright 2008 Nan McKay & Associates

HUD Guidance on EIV

EIV is sufficient as third-party verification when:• The family does not dispute the data, and• Current tenant-provided documents (i.e.

paystubs) are available

Page 16: Slide #1 © Copyright 2008 Nan McKay & Associates Annie Stevenson Managing EIV © Copyright 2008 Nan McKay & Associates.

Slide #16 © Copyright 2008 Nan McKay & Associates

HUD Guidance on EIV

The PHA MUST obtain additional third-party verification when the family disputes EIV employer data

Page 17: Slide #1 © Copyright 2008 Nan McKay & Associates Annie Stevenson Managing EIV © Copyright 2008 Nan McKay & Associates.

Slide #17 © Copyright 2008 Nan McKay & Associates

HUD Guidance on EIV The PHA MAY obtain additional third-party

verification when the PHA determines that additional information is necessary, such as:• Effective dates of employment• Pay rate, hours worked for new jobs• Confirmation of a change in circumstances

(reduced hours, reduced rate of pay)

Page 18: Slide #1 © Copyright 2008 Nan McKay & Associates Annie Stevenson Managing EIV © Copyright 2008 Nan McKay & Associates.

Slide #18 © Copyright 2008 Nan McKay & Associates

HUD Guidance on EIV

Use tenant-provided documents to project annual income, unless:• The family disputes EIV employer data,

OR• The PHA determines that additional

information is necessary

Page 19: Slide #1 © Copyright 2008 Nan McKay & Associates Annie Stevenson Managing EIV © Copyright 2008 Nan McKay & Associates.

Slide #19 © Copyright 2008 Nan McKay & Associates

HUD Guidance on EIV

HUD recommends that tenant-provided documents should be dated within 60 days of interview date• Current and consecutive

Page 20: Slide #1 © Copyright 2008 Nan McKay & Associates Annie Stevenson Managing EIV © Copyright 2008 Nan McKay & Associates.

Slide #20 © Copyright 2008 Nan McKay & Associates

HUD Guidance on EIV Quote from webcast:

• “The PHA will use tenant-provided documents or most current information to calculate anticipated annual income.”

EIV quarterly wages are NOT used to project annual income

Page 21: Slide #1 © Copyright 2008 Nan McKay & Associates Annie Stevenson Managing EIV © Copyright 2008 Nan McKay & Associates.

Slide #21 © Copyright 2008 Nan McKay & Associates

HUD Guidance on EIV:File Documentation

If the family does not dispute EIV employer data, and the PHA determines that additional information is not necessary:• EIV income details report

ICN in FL• Tenant-provided documents

Page 22: Slide #1 © Copyright 2008 Nan McKay & Associates Annie Stevenson Managing EIV © Copyright 2008 Nan McKay & Associates.

Slide #22 © Copyright 2008 Nan McKay & Associates

HUD Guidance on EIV:File Documentation

If the family disputes, or PHA requires additional information:• EIV printout (except in FL)• Tenant-provided documents• Third-party written verification

Page 23: Slide #1 © Copyright 2008 Nan McKay & Associates Annie Stevenson Managing EIV © Copyright 2008 Nan McKay & Associates.

Slide #23 © Copyright 2008 Nan McKay & Associates

EIV: Annual Reexams

Page 24: Slide #1 © Copyright 2008 Nan McKay & Associates Annie Stevenson Managing EIV © Copyright 2008 Nan McKay & Associates.

Slide #24 © Copyright 2008 Nan McKay & Associates

EIV Modules

Tenant Income Data Income Discrepancy Report Different data for different purposes

Page 25: Slide #1 © Copyright 2008 Nan McKay & Associates Annie Stevenson Managing EIV © Copyright 2008 Nan McKay & Associates.

Slide #25 © Copyright 2008 Nan McKay & Associates

Disclosure of EIV Data

PHAs may not disclose EIV data to any third parties (UIV data is property of HUD and protected by Federal Privacy Act)

PHAs in FL may not maintain HUD-provided UIV data in tenant files

PHAs may provide EIV data to the individual (only) to whom the record pertains

EIV data of minors may be provided to the minor’s parent or guardian

Page 26: Slide #1 © Copyright 2008 Nan McKay & Associates Annie Stevenson Managing EIV © Copyright 2008 Nan McKay & Associates.

Slide #26 © Copyright 2008 Nan McKay & Associates

EIV Tenant Income Data Displays the most current data available

• 1 to 2 quarters old Review for all families at annual reexam

• Can also be used for interim reexams Meets regulatory requirement for third-party

verification• Per HUD guidelines

Page 27: Slide #1 © Copyright 2008 Nan McKay & Associates Annie Stevenson Managing EIV © Copyright 2008 Nan McKay & Associates.

Slide #27 © Copyright 2008 Nan McKay & Associates

EIV Tenant Income Data

Not available at admission• Because family is not yet in PIC• Data will be available within 90 days of

admission Data is updated quarterly

Page 28: Slide #1 © Copyright 2008 Nan McKay & Associates Annie Stevenson Managing EIV © Copyright 2008 Nan McKay & Associates.

Slide #28 © Copyright 2008 Nan McKay & Associates

EIV Tenant Income Data Navigate to Household Summary Report screen

• Search by name, SSN or birth date Note 3 tabs at top of screen

• Summary Report• Income Report• Income Discrepancy Report

Page 29: Slide #1 © Copyright 2008 Nan McKay & Associates Annie Stevenson Managing EIV © Copyright 2008 Nan McKay & Associates.

Slide #29 © Copyright 2008 Nan McKay & Associates

Household Summary

Page 30: Slide #1 © Copyright 2008 Nan McKay & Associates Annie Stevenson Managing EIV © Copyright 2008 Nan McKay & Associates.

Slide #30 © Copyright 2008 Nan McKay & Associates

Identity Verification Status

Displayed for each household member• Verified: tenant SSN, last name, and date

of birth combination has been verified by SSA

• Not Verified: tenant record has not been sent to SSA for verification yet

Page 31: Slide #1 © Copyright 2008 Nan McKay & Associates Annie Stevenson Managing EIV © Copyright 2008 Nan McKay & Associates.

Slide #31 © Copyright 2008 Nan McKay & Associates

Identity Verification Status

• Failed: tenant SSN, last name and date of birth combination verification failed by SSA

• Deceased: according to SSA records, the tenant with SSN, last name and date of birth combination is deceased

Page 32: Slide #1 © Copyright 2008 Nan McKay & Associates Annie Stevenson Managing EIV © Copyright 2008 Nan McKay & Associates.

Slide #32 © Copyright 2008 Nan McKay & Associates

Identity Verification

Page 33: Slide #1 © Copyright 2008 Nan McKay & Associates Annie Stevenson Managing EIV © Copyright 2008 Nan McKay & Associates.

Slide #33 © Copyright 2008 Nan McKay & Associates

EIV Tenant Income Data

Click “Income Report” tab at top of screen Income data is displayed for all family

members• Earned/Unemployment: Family members 18 &

over• SSA/SSI: All family members• No data displayed for live-in aide

Page 34: Slide #1 © Copyright 2008 Nan McKay & Associates Annie Stevenson Managing EIV © Copyright 2008 Nan McKay & Associates.

Slide #34 © Copyright 2008 Nan McKay & Associates

EIV Tenant Income Data

Page 35: Slide #1 © Copyright 2008 Nan McKay & Associates Annie Stevenson Managing EIV © Copyright 2008 Nan McKay & Associates.

Slide #35 © Copyright 2008 Nan McKay & Associates

EIV Tenant Income Data

Page 36: Slide #1 © Copyright 2008 Nan McKay & Associates Annie Stevenson Managing EIV © Copyright 2008 Nan McKay & Associates.

Slide #36 © Copyright 2008 Nan McKay & Associates

EIV Tenant Income Data

Page 37: Slide #1 © Copyright 2008 Nan McKay & Associates Annie Stevenson Managing EIV © Copyright 2008 Nan McKay & Associates.

Slide #37 © Copyright 2008 Nan McKay & Associates

EIV Tenant Income Data

• Verifies Medicare Part B buy-in amount for medical expenses deduction

Page 38: Slide #1 © Copyright 2008 Nan McKay & Associates Annie Stevenson Managing EIV © Copyright 2008 Nan McKay & Associates.

Slide #38 © Copyright 2008 Nan McKay & Associates

EIV Tenant Income Data

Page 39: Slide #1 © Copyright 2008 Nan McKay & Associates Annie Stevenson Managing EIV © Copyright 2008 Nan McKay & Associates.

Slide #39 © Copyright 2008 Nan McKay & Associates

Data Processing Steps

Use of EIV data may require changes in PHA procedures for processing annual reexams• Different for each PHA

We’ll look at some basic processing steps• “I have the printout – now what??”

Page 40: Slide #1 © Copyright 2008 Nan McKay & Associates Annie Stevenson Managing EIV © Copyright 2008 Nan McKay & Associates.

Slide #40 © Copyright 2008 Nan McKay & Associates

Data Processing Steps

Reexam packet mailed to families• Add EIV informing notice • Request paystubs per PHA policy

Last 60 days would be reasonableShould be consistent among staff

• Request HUD-9886 for family members turning 18

Page 41: Slide #1 © Copyright 2008 Nan McKay & Associates Annie Stevenson Managing EIV © Copyright 2008 Nan McKay & Associates.

Slide #41 © Copyright 2008 Nan McKay & Associates

Data Processing Steps

Reexam packets returned to PHA Print & distribute EIV data Identify unreported employment/earnings Compare EIV and tenant-supplied documents

(paystubs)

Page 42: Slide #1 © Copyright 2008 Nan McKay & Associates Annie Stevenson Managing EIV © Copyright 2008 Nan McKay & Associates.

Slide #42 © Copyright 2008 Nan McKay & Associates

Evaluating EIV Data

Annualize pay stubs• Average weekly x 52 or• Average bi-weekly x 26 or• Average semi-monthly x 24, etc.

May also consider year-to-date Need consistent method

Page 43: Slide #1 © Copyright 2008 Nan McKay & Associates Annie Stevenson Managing EIV © Copyright 2008 Nan McKay & Associates.

Slide #43 © Copyright 2008 Nan McKay & Associates

Evaluating EIV Data

If family disputes EIV employment data:• PHA must request third-party written

verification

Page 44: Slide #1 © Copyright 2008 Nan McKay & Associates Annie Stevenson Managing EIV © Copyright 2008 Nan McKay & Associates.

Slide #44 © Copyright 2008 Nan McKay & Associates

Evaluating EIV Data

If the PHA determines that additional information is necessary:• PHA must request third-party written verification

Effective dates of employmentPay rate, hours worked for new jobsConfirmation of a change in circumstances

(reduced hours, reduced rate of pay)

Page 45: Slide #1 © Copyright 2008 Nan McKay & Associates Annie Stevenson Managing EIV © Copyright 2008 Nan McKay & Associates.

Slide #45 © Copyright 2008 Nan McKay & Associates

Evaluating EIV Data

If family does not dispute EIV data and no additional information is necessary:• Calculate annual income using paystubs

Page 46: Slide #1 © Copyright 2008 Nan McKay & Associates Annie Stevenson Managing EIV © Copyright 2008 Nan McKay & Associates.

Slide #46 © Copyright 2008 Nan McKay & Associates

Evaluating EIV Data

If additional verification (such as employer statement) is obtained:• The PHA will use current tenant-provided

documents or most current information to calculate anticipated annual income

Page 47: Slide #1 © Copyright 2008 Nan McKay & Associates Annie Stevenson Managing EIV © Copyright 2008 Nan McKay & Associates.

Slide #47 © Copyright 2008 Nan McKay & Associates

Evaluating EIV Data

File documentation• EIV printout (except FL)• Tenant-provided documents (paystubs)• Written third-party if required• Remember to leave a clear audit trail

Calculator tape, calculation worksheet, etc.

Page 48: Slide #1 © Copyright 2008 Nan McKay & Associates Annie Stevenson Managing EIV © Copyright 2008 Nan McKay & Associates.

Slide #48 © Copyright 2008 Nan McKay & Associates

EIV Reports

Page 49: Slide #1 © Copyright 2008 Nan McKay & Associates Annie Stevenson Managing EIV © Copyright 2008 Nan McKay & Associates.

Slide #49 © Copyright 2008 Nan McKay & Associates

EIV Reports Module

Existing tenant search Multiple subsidy report

• PIH and Multifamily Identity verification report Deceased tenant report

Page 50: Slide #1 © Copyright 2008 Nan McKay & Associates Annie Stevenson Managing EIV © Copyright 2008 Nan McKay & Associates.

Slide #50 © Copyright 2008 Nan McKay & Associates

EIV Reports

Reports available by reexam month• Failed verification report• No income report (no income in EIV)• New hires report

Family members hired in last 180 days Can select “all” months to see complete list

Page 51: Slide #1 © Copyright 2008 Nan McKay & Associates Annie Stevenson Managing EIV © Copyright 2008 Nan McKay & Associates.

Slide #51 © Copyright 2008 Nan McKay & Associates

HUD Monitoring

Page 52: Slide #1 © Copyright 2008 Nan McKay & Associates Annie Stevenson Managing EIV © Copyright 2008 Nan McKay & Associates.

Slide #52 © Copyright 2008 Nan McKay & Associates

Consolidated Reviews

Program areas under review:• RIM• UIV• SEMAP• PHAS Management Assessment (MASS)• Civil rights

Page 53: Slide #1 © Copyright 2008 Nan McKay & Associates Annie Stevenson Managing EIV © Copyright 2008 Nan McKay & Associates.

Slide #53 © Copyright 2008 Nan McKay & Associates

Consolidated Reviews

HUD UIV Monitoring Report• Implementation review• Security assessment• Income discrepancy review

5 highest dollar discrepancies per program

Page 54: Slide #1 © Copyright 2008 Nan McKay & Associates Annie Stevenson Managing EIV © Copyright 2008 Nan McKay & Associates.

Slide #54 © Copyright 2008 Nan McKay & Associates

UIV Monitoring Report

Implementation• Has the PHA accessed EIV within 30

days?• Which UIV tools are used by the

PHA?

Page 55: Slide #1 © Copyright 2008 Nan McKay & Associates Annie Stevenson Managing EIV © Copyright 2008 Nan McKay & Associates.

Slide #55 © Copyright 2008 Nan McKay & Associates

UIV Monitoring Report: Security Assessment

Designated security officer Security policies/procedures document Enforcement Record-keeping Separate user ID/password for each user

Page 56: Slide #1 © Copyright 2008 Nan McKay & Associates Annie Stevenson Managing EIV © Copyright 2008 Nan McKay & Associates.

Slide #56 © Copyright 2008 Nan McKay & Associates

UIV Monitoring Report: Security Assessment

Signed authorizations & user agreements Key log for secure areas Log of destroyed documents OR records

retention policy Valid 9886 forms

Page 57: Slide #1 © Copyright 2008 Nan McKay & Associates Annie Stevenson Managing EIV © Copyright 2008 Nan McKay & Associates.

Slide #57 © Copyright 2008 Nan McKay & Associates

UIV Monitoring Report: Security Assessment

Procedure for documentation of improper disclosures

Procedure for reporting security breaches Physical security measures Method of document disposal

Page 58: Slide #1 © Copyright 2008 Nan McKay & Associates Annie Stevenson Managing EIV © Copyright 2008 Nan McKay & Associates.

Slide #58 © Copyright 2008 Nan McKay & Associates

NMA Lunch ‘n’ Learn Seminar

NEXT TOPIC…

Page 59: Slide #1 © Copyright 2008 Nan McKay & Associates Annie Stevenson Managing EIV © Copyright 2008 Nan McKay & Associates.

Slide #59 © Copyright 2008 Nan McKay & Associates

NMA Lunch ‘n’ Learn Seminar

Page 60: Slide #1 © Copyright 2008 Nan McKay & Associates Annie Stevenson Managing EIV © Copyright 2008 Nan McKay & Associates.

Slide #60 © Copyright 2008 Nan McKay & Associates

Upcoming Lunch ‘n’ Learn Sessions…..

Nov 21, 2008 • Community Service

Dec 2, 2008• Effective Interviewing & Fraud Prevention

Dec 10, 2008 • Repositioning Public Housing Assets