Slack for the mere mortals

Slack for the mere mortalsABE DIAZ@ABE238

Who am I?

Developer -> Evangelist -> Program/Product Mobile Program Manager @ Slack Enthusiast Contact Info:

Twitter: @abe238 [email protected]

History

“We came to the conclusion that Glitch was never going to be the kind of business that would have justified  the $17.2 million dollars in venture capital investment [that we had] … So we decided to shut it down without knowing what we were going to do next.”

Ahem…remember SharePoint’s story?

IRC

IRC has no archival feature.

This means both parties need to be online to communicate.

This sounds familiar?

Where have I seen this before? Yammer Lync Hip Chat Gitter

Yes… but.

Adoption Numbers Don’t Lie

750,000 people now use Slack daily, including users in 60,000 teams

135,000 of those people are paying for Slack, adding up to $12 million in annual revenue

Slack users send 300 million messages to each other a month The average Slack user is connected for more than nine hours a

day and spends more than two of those hours in active usage, such as reading and writing messages

“FASTEST-GROWING BUSINESS APP EVER” - FastCo

Trend

Source: Google Trends https://www.google.com/trends/explore#q=slack%2C%20hipchat%2C%20yammer%2C%20gitter&date=7%2F2012%2039m&cmpt=q&tz=Etc%2FGMT%2B7

Slack’s Key Value Proposition

All your team’s communications in one place.

Completely searchable (incredibly fast).On every device (iOS, Android, Windows,

MAC)

Let’s get started

Demo

Out of the box

Expands Links

Emoji Palooza (including Custom Emojis)

Out of the box

Reminders

Code Snippets and formatting

Mindful

Custom (Slash) Commands

Demo /up

Ok, now what?

Integrations Bots

Integrations

Dead Simple Useful Not that much customization

Most common integrations

Github

#ProTip: Limit to PRs, commits and comments can get too chatty.

Most common integrations Crashalytics

Most common integrations Jenkins

#ProTip: Consider limiting by environment.

Most common integrations Runscope

Most common integrations Nagios

Most common integrations Splunk

Most common integrations PagerDuty

But wait there’s more

Bots

Complete customization control Remove repetitive tasks from the team Democratize control Made possible by Webhooks (incoming and outgoing)

Hubot

Made popular by the Github team Runs JS and CoffeeScript Needs to be hosted (typically heroku) Great community (lots of plugins and support) Best Getting Started guide: https://

github.com/michikono/slackbot-tutorial

Hubot use cases

Hubot use cases

Hubot use cases

And that is what is called ChatOps

“Bringing the work you are already doing… into the conversations you are already having” - @jfryman

Made popular by the StackStorm guys Event Driven Automation

Boost Productivity

Peek into your processes: Jira

Trello

Standups

Tatsu.io Standups in Slack Summary by email

Direct Customer Feedback

Slack Button Get direct feedback from customers straight into Slack

Twitter Slack’s Twitter Wall of Love

Integrate with ZenDesk and other tools.

IFTTT & Zapier

Augment the available integrations by creating your own E.g.

Monitor Dropbox for changes to our vacation policy document and broadcast in Slack.

Google Spreadsheets – Fill a spreadsheet and let sales/marketing know when someone tweets about our product in Slack.

Slack the Company’s Stock price every time we beat earnings. Weather - If there is snow in the forecast, let everybody via Slack so

they can leave early.

Other

Drupal – post from a from straight into Slack room (https://www.drupal.org/project/slack)

Office 365 Calendar – Meeting starting now (https://ifttt.com/office_365_calendar)

Stripe – Let the team know how much growth in sales this month via Slack.

LaunchKit – Get your App reviews straight into Slack.

Imma let ya finish

CultureHighfive = Hubot + TangoCardCheck out @benstraub talkfrom CascadiaJS : “Hacking Culture with JS”

Why does this matter

Culture Visibility & Trainability Productivity via automation

So Stop Slacking and Start Slack’ing

Questions?

http://bit.ly/slackmeremortals