Sky Technologies Introduction

Presented by: NAME HERE

An Introduction to Sky Technologies

2Commercial In Confidence

Agenda

• Company Overview• Introduction to SkyMobile• Applications

– Enterprise Applications– Micro Applications– Business Intelligence

• Sample References• Technology – Detailed review of architecture and

capability• Product Roadmap• Summary


Company Overview

Company History

4Commercial-In-Confidence

• 1998 Founded in Melbourne, Australia. Focused on SAP integration. Began developing software products – Software developed in conjunction with high profile international companies

• 2004 Gained SAP Certification in Waldorf Germany

• 2006 Strategic Market Expansion (with Venture Funding) – Extended Certification to ‘Powered by NetWeaver’ (PBNW)– ISV Partner with SAP– Customers worldwide and rapidly expanding

• 2007 Expanding Global Client & Partner Base– Customers and partners spanning across the USA, UK, Spain, South Africa,

Bangladesh, Namibia, Malaysia, Thailand, Vietnam, Oman, New Zealand and Australia.

• 2008 Joined the SAP Partner Edge Program - ‘SAP Software Partner’

• 2009 Established regional Centre’s of Excellence in Australia, UK and USA

• 2010 Sky is recognized as a leader in the Enterprise Mobility sector

SkyMobile – A proven technology


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Sky Technologies – True International Presence


Deployed in over 25 countries

Support Systems


Established network of Mobility Centers dedicated to providing world class Mobility Solutions, including:

• Access to R&D team

• Flexible support options– business hours or 24/7

• Local Support desk for:– Licensed software component– Application specific support

“Extended Support”

• Sophisticated support system – Monthly KPI reporting

Dallas, Texas

London, UK

Melbourne, Australia


SkyMobile

SkyMobile – An Introduction


SkyMobile - A Mobile Enterprise Application Platform (MEAP)

Outlined below are the 3 core elements that combine to form the SkyMobile MEAP

SkyMobile Architecture – Flexible Architecture Options


Option 1 – Enterprise Deployment (1000+ devices)

• MEAP runs standalone• Interface management “inside SAP” to shield SAP

from transaction storms• Interface integrity maintained through tightly

coupled interface management components• Flexibility and scale driven from the MEAP

platform• Leverage the power and scale of Netweaver

Option 2 – Solution Deployment (<1000 devices)

• MEAP installed within SAP ERP/CRM environment

• Interface management “inside SAP”• Leverage from existing hardware and

infrastructure, including DRP and Change Management

• Eliminate need for additional hardware

SkyMobile – Key Differentiators


• Mobile Enterprise Application Platform purpose built and fully certified for SAP

• Proven in the market – deployed in over 25 countries to large and small SAP

customers

• Has the most robust SAP Interface Management on the market.

• A scalable and proven solution, with a flexible technical architecture...just ask our

customers.

• Will enable you to mobilize ANY SAP process onto ANY type of mobile device - A

true mobile platform (MEAP), supporting current and future mobility needs.

• Applications are easily customised to align to your business process and SAP Master

Data/Configuration. “Code Free” applications can be pushed to any device and

maintained easily using existing “in house” expertise.

• Preconfigured, feature rich Template Solutions - eliminate bespoke development

and high TCO associated with custom development


Applications

Applications


SkyMobile – Is a true mobile platform to cater for today’s and tomorrow’s mobile requirements. Clients should expect this to include:

Enterprise Applications Micro Applications Business Intelligence

Clients should also expect that Mobile applications will be deployed across multiple device types, such as BlackBerry, Windows, iPhone and Andriod.

Applications – Enterprise Applications


Enterprise Application are traditionally deployed within your organization and are feature rich. Examples include:• Field Service/Plant Maintenance• CRM• Workflow Approval• Human Capital Management• Supply Chain Management

Applications – Micro Applications


Micro Application are powerful yet lightweight applications, deployed via Consumer Application Stores that enable you to readily extend your business systems to customers and suppliers. Examples include:• Order Capture, Status and History• Updating of Personal Information• Billing Status• Remote Inventory/Consignment

Applications – Business Intelligence


Business Intelligence is quickly becoming one of the key mobility requirements within the enterprise. All levels of employees want access to real time views of KPI’s that drive both personal and corporate performance. SkyMobile provides this access and can present the data in a variety of commonly used graphs and charts. Each chart includes drill down capability to give access to the data.


References

Sunday, 9 April 2023

Key References – Supply Chain


• Good receipt, goods issue

& goods transfer

• Delivery picking

• Material grading

• Scan picking

• Offline docket and label printing

• Production receipting

• Full warehouse management capability

• Manifesting deliveries

• Cross Docking functions

• Automating follow-on functions

• Proof of Delivery (incl Signature Capture)

RFID / scanning for Supply Chain including Proof of Delivery, Track and Trace, IM / WM functions:

Sample customers that have implemented these solutions:

References – Asset Management / Field Service


Maintenance, Service, and Workforce Management, including:

• Work Order updates

• Crew Scheduling

• Status updates

• Hardware-Camera Integration

• Software - GIS integration

• Notification Creation

• Measuring point entry and history

• Planned / Unplanned Inspections

• Document Management

• Image Management - Signature Capture

• Timesheet recording - CATS and Order Conf

References – CRM/SFA


Management of the Customer Experience for your Account Executives. Examples of capability include:

• Account Management

• Contact Management

• Order Capture

• Order History

• Activity Management

• Journey Planning

• Opportunity Management

• Lead Management

• KPI Reporting

Sample customers that have implemented these solutions:

References – Workflow & HCM


Seamless interaction with SAP inbox and workflow items, such as:

• Purchase Order

• Purchase Requisition

• Leave Requests

• Time and Expenses

• Contracts

• Shopping Carts (SRM)

• Contracts

• Invoices


Technology

SkyMobile Architecture - MEAP


• SAP certified • /skytech/ namespace and development

class

• SkyMobile Updates• S/W Released 2-3 times per year. • Independent of SAP functional upgrades

/ patches

• Integrated Development Environment (IDE)

• Screen flow, • Application logic, • User Interface – Colours and Styles• Binary File Manager (Graphics and

Attachments)• Code Free. Screens and logic are

configurable.• Standard Objects (i.e. Phone/GPS)• User Input Aids

• Systems Management• Device Registration and Identification• Application updates; Over The Air• Device support• Package Deployments• Integration Objects and Definitions.• Remote Wipe

• Data Objects and Data Profiles• Data Modeling• Data Profiling – who gets what• Data Synchronisation –

push/pull/scheduled tasks

• Integration Objects• Link Data Objects to interfaces• Bi-Directional

• Mobile Access Gateway• High speed compression and

encryption of messages

Integrated Development Environment (IDE)


Application Development– Graphic screen design and logic flow– Data Dictionary Definition and Database

replication profiles– Custom programming (Java, ABAP etc.) to

achieve complex requirements– Integration and interface management

definitions

Application Management Console– Version management– Software packaging– Profiling: what applications / data to whom

Monitoring Tools– Device management– Device connections

Remote Application Management


• Package Deployment and Scheduling• Version Management and history logging of who has what version and

when.• Store and forward application updates the next time they connect.

Device Management


• Who is Connected?• When did they last update?• Which devices have problems?• Where are they?• What are the contact details?• Issue device commands

Security


Application Security: • Sky Supports a variety of common security protocols, including:• Active Directory• SAP Security (roles and profiles)• Application Level Authentication

Data security: • All data transfers between the SkyMobile Java Server on the mobile device and the

SkyMobile gateway is compressed and encrypted to optimise bandwidth and maximise security. Different encryption algorithms may be implemented e.g. Blowfish, DES, RSA, AES etc.

• Sensitive data stored locally on the device database may also be encrypted

Device identification: • Each SkyMobile server and gateway is identified using a unique ID and group. This ID is

used to configure which applications and data may be used. All remote server management is performed from the central management tools inside SAP, including device identification.

Security (Continued)


Network Security• Sky recommends the use of a Carrier provided Access Point Name (APN) to give

enterprise level WAN access on mobile devices. • Further authentication can be achieved through the use of Radius &/or Proxy Servers

SkyMobile gateway (data encryption and compression): • The Gateway is used as an application firewall i.e. installed in an isolated, secured

environment (DMZ); permitting access to specific ports and back end SAP host systems. In this way, specific SAP connection details don’t need to be known by the remote devices, just an IP name/address and Port.

SAP security: • Using SAP security to restrict RFC and application access: The SkyMobile Java server and

gateway both connect to SAP using a specific SAP user and password. This user should be set up in SAP as a CPIC type logon. This means that it may not be used to directly log on to SAP as a dialog user. A specific profile should also be set up to control what this CPIC user may do in the SAP system i.e. only access /SKY/* functions.

• Within SAP standard SAP Security is used to limit access to the SkyMobile functions, such as workbench, interface management etc. Furthermore, Transactions can be secured at a lower level, such as plant to give only access to the right “organizational” level data.

SkyMobile Architecture – Interface Management


• SAP certified – /skytech/ namespace and development class

• Protects your SAP system from Mobile Transaction Storms– Provides Load Balancing, prioritising, and job

sequencing

• Complex Dependency Controls– Multi-step interfaces– Link complete business processes into a single

Mobile Screen/Transaction

• Processing and reprocessing – Error logging– Safe “reprocessing” by business users

• Escalation and notification• Support for Complex Queuing to Prevent

Data Locking• Time and event based scheduling as

required



• High visibility - Business and IT

• Easy ‘at a glance’ views• Performed centrally in SAP• Drill down capability• Segregation by user/group• Integrated with SAP security• Utilise Existing SAP Skills

from within your organisation



SkyMobile Technical Architecture - Device


• SkyMobile Application Server – Running on the Mobile Device– Application Server is Java Based.– Initial installation of Sky Engine using generic common tools/processes– Heartbeat to SAP over any TCP/IP connection– Application logic is Interpretive and resides in the SkyMobile

workbench, which is downloaded by the Application Server– Embedded database (SkydB) enables offline use. – External device connectivity such as printers, RFID Readers, Field

Equipment– Application Updates received Over The Air (with no end user

involvement) – Logs and trace files for 3rd level support– SkyMobile “Super Clients”

• Unique to each device operating system– Feature Rich User Interface to leverage uniqueness of the device OS– Seamlessly integrated with other device features, such as email,

phone, calendar, address book, GPS etc.


Product Roadmap

R&D Roadmap


Sky continues to invest heavily in R&D in order to ensure we innovate for our customers. This includes “co-innovation” options for our clients where we are able to work together to add value to projects and the SkyMobile suite of products

Other key areas of R&D include:– Micro Applications – ongoing investment in applications that can be

quickly deployment to get an immediate return.– SAP AppsStore – Enabling our partners and customers to deploy

applications through our own hosted Application Storefront– SaaS – Delivering Mobile Applications via the Cloud– Template Applications. Continued investment in feature rich applications– Ongoing….User Interface improvements to incorporate rapidly changing

device Operating Systems. (i.e. Windows Mobile 7, iPad/iPhone v4 etc)


Summary

Summary


• Mobile Enterprise Application Platform – Purpose built and fully certified for SAP– Flexible; Architecture options to suite our customers requirements– Scalable....large and small deployments

• Proven in the market – Talk to our customers

• Robust SAP Interface Management – Often forgotten by our competitors....integral to any mobile solution.– Ensures data integrity...particularly where business processes include complex

dependencies and “multi step” interfaces. This cannot be done without robust interface management.

• A True Mobile Platform to Support Your Mobile Strategy– Accommodate both today’s and tomorrow's mobility needs....future proof. – Multiple applications across multiple device types

• Strong local presence – Customers, and Critical Support Functions– Strong presence in our territory with ample customer references. – Proven ability to deploy mobile applications


Questions

Sky Technologies Introduction

Documents