SKILLS Unlimited Style Manual PDF

7/26/2019 SKILLS Unlimited Style Manual PDF

1/78

Style Manual

Written and Compiled by

Alora D. Crooms, Kelsey L. Caddy,

Jarret E. Franklin, and Harold W. Moses, Sr.

for SKILLS Unlimited


2/78

Page | ii

Last Revised: March 14, 2015

II.

List of Figures ............................................................. iv

III.

Introduction ................................................................. 1

IV.

Advertising ................................................................. 4

V.

Email ........................................................................... 6

A.

Email Format ...................................................... 7

B.

Email Signature ................................................ 12

VI. Grammar, Usage, and Style .................................... 13

A.

Punctuation ....................................................... 14

B.Word Choice ..................................................... 25

C.Writing Style .................................................... 37

VII.

Logo/Stationery Logo .............................................. 42

VIII. Templates ................................................................. 44

A.Faxes for Education .......................................... 45

B.Reference Faxes ................................................ 46

C.Letters ............................................................... 47

D.

Proposals........................................................... 48

E.

Rsums ............................................................ 49

F.

Timecards ......................................................... 50

T BLE OFCONTENTS


3/78

Page | iii


(TableofContentscont.)

IX.

Appendices ................................................................ 51

A.

New Employees ................................................ 52

B.

Flash Drive ....................................................... 54

C.

Section Revision ............................................... 55

D.

Client Handout .................................................. 57

E.

Orientation Brochure ........................................ 58

F.

Email Signature Examples ............................... 59

G.

Applications ...................................................... 60

H.Bibliography ..................................................... 61


4/78

Page | iv


Figure 1. Bulletin Ad ........................................................... 5Figure 2. Yearbook Ad ........................................................ 5

Figure 3. Subject Line ......................................................... 8

Figure 4. Email Organization ............................................ 10

Figure 5. Email Signature .................................................. 12

Figure 6. Logo ................................................................... 43Figure 7. Stationery Logo .................................................. 43

Figure 8. Faxes for Education ........................................... 45

Figure 9. Reference Faxes ................................................. 46

Figure 10. Letters............................................................... 47

Figure 11. Proposals .......................................................... 48

Figure 12. Rsums ........................................................... 49

Figure 13. Timecards ......................................................... 50

Figure 14. Page Numbers .................................................. 56

Figure 15. Email Signature Examples ............................... 59

L IST OF F IGUR S


5/78

IntroductionSKILLS Unlimited Style Manual

Page | 1


This Introduction holds the answers to some frequently asked questions about

style manuals. New SKILLS Unlimited employees should see Appendix A

New Employees after reading this Introduction.

!"#$ &' # '$()* +#,-#).

A style manual ensures that all of your written communication with clients

and associates is consistent and correct. It provides uniformity in writing,

design, format, and style across multiple documents. This manual establishes

SKILLS specific standards for creating, formatting, and editing written

communication.

!"/ '"/-)0 -'* &$.

It is intended for all in-house, SKILLS employeesnot clients or associates.

!"*, '"/-)0 &-'* &$.

You should use it whenever you want to confirm that every aspect of a

document that you are producing will meet SKILLS standards, whether you

are writing an email or helping associates with their rsums.

INTRODU TION


6/78


Page | 2


!"# %"&'() *'%+ *,-

Keeping your written communication consistent helps you to be

understandable, reliable, and recognizable to clients and associates. It may

strengthen your existing professional ties, bolster your professional image,

lead to a greater number of clients, and boost revenue.

This manual eliminates the need to remember every in-depth detail about all

of the documents that you produce on a daily basis. After getting familiar with

this manual, you will be able to use it to its fullest potential and trust that you

are correctly representing SKILLS with all of your interactions with clients

and associates whenever you use the written word.

"&! )& *'%+ *,-

These four basic steps will help you get used to the manual:

Step 1.Browse the Table of Contents. The five bolded sections are the main

sections:

! Advertising

!

Email

! Grammar, Usage, and Style

! Logo/Stationery Logo

! Templates


7/78


Page | 3


The name of each main section is listed on the tab dividers. Three of these

sections have sub-sections. Sub-sections give you more specific information

about the main sections.

Step 2. Read what each section is about. Descriptions of main sections are on

the tab dividers.

Step 3.Go to the page number that corresponds with the section or sub-

section that you want to brush up on. For example, if you are writing a letter

to a client, go to the Letters sub-section within the Templates section.

Step 4.Update the manual when you need to add information or change

existing information. The content of this manual is located in two convenient

places: the manual itself and the SKILLS Unlimited Style Manual Flash

Drive.

Step 5.See Appendix B Flash Drive to learn how to use the flash drive and

Appendix C Section Revision to learn how to revise a section.


8/78

AdvertisingSKILLS Unlimited Style Manual

Page | 4


Advertising

The following page explains the importance of personalizing an

advertisement. There are two examples of current

advertisements and a brief description on how these are

effective.


9/78

AdvertisingSKILLS Unlimited Style Manual

Page | 5


This phrase lets the congregation

know that it will be supporting a

parishioner when doing business

with you.

!"#$%& ()*$++&,"-./

When you design an advertisement, personalize the message to fit the

intended audience. Two advertisement examples are located in Appendix D

Client Handout and Appendix E Orientation Brochure. SeeFigure 1. Bulletin

Adand Figure 2. Yearbook Ad for examples of personalized messages.

DVERTISING

Including the names of Sams kids

allows parents browsing the

yearbook to relate to Sam because

their kids go to the same school.

!"#$%& 0)1&.%*223./


10/78

EmailSKILLS Unlimited Style Manual

Page | 6


Email

The information in this section explains two key aspects of an

email:

Format

Signature


11/78

Email Email FormatSKILLS Unlimited Style Manual

Page | 7


Before sending an email, pay special attention to these five elements:

1.Subject Line

2.Greeting

3.Organization

4.Tone

5.Closing

"#$%&'()* +,-(

The subject line announces the topic and focus of the email. To help recipients

manage their emails, be as specific and accurate as possible.

Here are five tips to consider when writing a subject line:

! Write it. People may not read an email with a blank subject line.

! Make it personal.Include your recipients name and your company

name to create familiarity. Use the word youto develop an immediate

personal connection. See sub-section Writing Style in the Grammar

section for more information on the You Viewpoint.

EM IL FORM T


12/78


Page | 8


!"#$%& ()*$+,&-. /"0&

! Keep it short.An inbox shows about 30 to 60 characters of a subject

line. Get right to the point in about six to ten words.

! Use title case.Title case means capitalizing all major words except

articles (e.g.,a, an, and the), prepositions (e.g.,of,in, and to), and

conjunctions (e.g.,and, but, and or) with fewer than five letters, unless

they are the first or last words.

! Proofread. Change the subject line when you are forwarding an email in

order to reflect the current content.See Figure 3. Subject Linefor an

example:

Use this space to write subject lines that you commonly use:

"#$ %&'() !" *+($%&'

*'$ +&, -*./,*0/1$(2

3$+,/&+ 4&5' +*6$7 ,#$/' +*6$7

*+( ,#$ -&6.*+4 +*6$2


13/78


Page | 9


!"$%&&'()$

There are two types of greetings that you will use: personal and informal.

Change your greetings to fit your audience. End a greeting with a colon whenyou want to be more formal and with a comma when you want to be more

personable.

Use this space to write greetings that you find yourself using most often:

*"+%$,)(-,'(+)

Here are three organizational tips to consider when writing the body of an

email:

! Write about two to three sentences under the greeting so the recipient

knows what the email is about.

! Place your response at the top of the email so that it is the first thing the

recipient sees.

Hi Sam,Dear Sam,

"#$%&'() *$##+,'- .'/&$0() *$##+,'-


14/78


Page | 10


! Use short paragraphs in order for your message to be easy to read. In

Figure 4. Email Organization,the example in red is incorrect, and the

example in green is correct.

!"$%&'

()*+,' !"'-.)/%,*.&)0.$)%&

"#$% &'($) $% *+, (% $*-$,$*. (% ,#& +*& /&)+01 2,(3, (

*&0 4(3(.3(4# 5+3 &(6# *&0 ,#+7.#,1

8& (3& '+3& )$9&): ,+ 3&(; &'($)% ,#(, #(-& 4(3(.3(4#%124(6&% ())+0 ,#& 3&6$4$&*, ,+


15/78


Page | 11


In general, your tone should be warm, confident, positive, and courteous so

your readers know that you are personable and genuine. An appropriate tone

may help you build relationships with clients and associates by adding an

element of goodwill to your message.

Use this space to write any words, phrases, or sentences that you commonly

use to sound more personable:

"#$%&'()*

Like the greeting, the closing should be tailored to your audience. Make surethat your closing reflects the warm tone that you use in the body of the email.

Use this space to write your favorite closings:

Would you mind, I would be grateful,

"#$%&'()

Thank you, Have a good day,

*$+% ,'-)./0


16/78

Email Email SignatureSKILLS Unlimited Style Manual

Page | 12


The email signature goes at the bottom of every email that you send to clients

and associates. See Figure 5. Email Signaturefor the format of the email

signature (not to scale). Correctly scaled and current email signature examples

are in Appendix F Email Signature Examples.

[Your Name][SKILLS Number]

[Your SKILLS Email]

10802 Executive Drive

Suite 207

Little Rock, AR 72211

www.skillsar.com

Follow us on Facebook!

EM IL S IGN TURE

!"#$%& ()&*+", -"#.+/$%&

"#$% &'(#%)*+,#'

-*,.,'/ 011%233

*'1 4253,+2

6+*+,#'2%7 8#/#

9,%2:+ 8,'; +#


17/78

Grammar, Usage, and StyleSKILLS Unlimited Style Manual

Page | 13


Grammar, Usage, and Style

This section has three sub-sections:

Punctuation

Word Choice

Writing Style


18/78

Grammar, Usage, and Style PunctuationSKILLS Unlimited Style Manual

Page | 14


The section will discuss four types of punctuation:

1.Colons (:)

2.Commas (,)

3.Periods (.)

4.Semicolons (;)

"#$%&%'(

Use a colon after an independent clause when you want to introduce a phrase,

a clause, or a list.

You can also use colons after phrases such as SSN and Last Name, as

seen in Appendix G. Applications.

We offer these two screening services: reference checks and drug tests.

Two screening services that we offer are: reference checks and drug tests.

PUNCTU TION

!"#$%%'

)$%%'


19/78


Page | 15


!"$%&&'(

A comma creates a pause within a sentence. Many people, when translating

their oral communication into writing, incorrectly insert commas where theywould have paused if they were speaking. Dont use a comma wherever you

would pause if you were reading the sentence out loud. Read the following

bullets for more rules about when to use a comma:

! Appositive Phrases. An appositive phrase re-identifies another

expression in the sentence. Put commas around these phrases.

Our company SKILLS has been an established business since 1990.

!"#$%%'

Our company, SKILLS, has been an established business since 1990.

)$%%'


20/78


Page | 16


! Coordinating Conjunctions. Use a comma before words like and, but,

and orthat link two independent clauses.

Dont use a comma before coordinating conjunctions that link an independent

clause and a phrase.

The client was satisfied, and the associate was delighted.

!"##$%&

The client was satisfied, and thanked us.

()%"##$%&

The client was satisfied and thanked us.

!"##$%&

The client was satisfied and the associate was delighted.

()%"##$%&


21/78


Page | 17


!"##$%&'()&'* "#',-'.)'/ .#')01

Dont use a comma after a coordinating conjunction.

! Dates. Full dates are generally written in the month-day-year format.

Use a comma before and after the year in a sentence.

The client was satisfied, and, the associate was delighted.

2'.#$$3.)

The client was satisfied and, the associate was delighted.

2'.#$$3.)

November 30 2025 is the payoff date.

2'.#$$3.)

November 30, 2025, is the payoff date.

"#$$3.)


"#$$3.)


22/78


Page | 18


!"#$%& ()*$+,

Dont use commas when writing the month-year or month-day format.

! Dependent and Independent Clauses. A dependent clause cant stand

by itself as a sentence, but an independent clause can. A comma can

connect two independent clauses with a coordinating conjunction.

S

The target date of May, 2015 is optimistic.

-*()..%($

You know your business and we know staffing.

-*()..%($

The target date of May 2015 is optimistic.

/)..%($

You know your business, and we know staffing.

/)..%($


23/78


Page | 19


!"#$#%%' )%& *%$#%%' +,)-.#. /0%'12

Dont use a comma to connect two independent clauses without a

coordinating conjunction.

Dont use a comma to connect an independent clauses and a phrase.

SKILLS is a local business, and has served the central Arkansas area since 1990

*%/033#/'

SKILLS is a local business and has served the central Arkansas area since 1990.

+033#/'

The client was satisfied, the associate was delighted.

*%/033#/'


+033#/'


24/78


Page | 20


! Direct Address. A direct address is the name of the person who is being

directly spoken to. Use commas around the name.

! Items in a Series. Dont put a comma before the first item; do put a

comma before the last item in a series.

We work with several documents, including rsums, proposals, and letters.

We work with several document including, rsums, proposals, and letters.

!"#$%%'

)$%%'

To answer your question Jane, our staff has over 30 years of experience.

!"#$%%'

To answer your question, Jane, our staff has over 30 years of experience.

)$%%'


25/78


Page | 21


(Items in a Series cont.)

! Nonessential Information. Nonessential information adds detail but

does not change the meaning of the sentence. Use commas around this

information.

He is a conscientious, honest, reliable worker.

He is a conscientious, honest, reliable, worker.

!"#$%%'

)$%%'

Our company established in 1990 is locally owned and managed.

!"#$%%'

Our company, established in 1990, is locally owned and managed.

)$%%'


26/78


Page | 22


!"$%&'()*

You can use a period to fix some of the incorrect examples in this section, but

be careful not to use too many choppy sentences in your writing.

The client was satisfied and the associate was delighted.

!"#$%%'

The client was satisfied. The associate was delighted.

)$%%'

SKILLS is a local business, and has served the central Arkansas area since 1990

!"#$%%'

SKILLS is a local business. It has served the central Arkansas area since 1990.

)$%%'


27/78


Page | 23


!"#$%&'( *&+,-.

Periods within some abbreviations and initialisms are becoming optional. In

order to be consistent, use periods for lowercase abbreviations and initialisms,

but dont use periods for uppercase ones.

e.g., etc., i.e., p., pp., rev., p.m.

/&0#$*1(#

MA, MBA, IRA, UFO, US

233#$*1(#

The client was satisfied, and thanked us.

4+*&$$#*,

The client was satisfied. She thanked us.

5&$$#*,


28/78


Page | 24


!" $%&'()*)+,

You can use a semicolon to connect two independent clauses without a

coordinating conjunction.

Dont use a semicolon to connect two independent clauses with a coordinating

conjunction.

The client sent us an email, we replied.

!"#$%%'

The client sent us an email; and we replied.

!"#$%%'

The client sent us an email, so we replied.

)$%%'

The client sent us an email; we replied.

)$%%'


29/78

Grammar, Usage, and Style Word ChoiceSKILLS Unlimited Style Manual

Page | 25


This section explains frequently misused and misspelled words and phrases.

For easy reference, circle the words and phrases that you use most often.

! #$% #$%

The phrase a fewis more positive than the wordfew.

! &'(

The informal phrase a lot is never written as one word. In order to be more

formal, use words like many or numerous, or give a specific number or

amount.

We received 55 emails.

We received many emails.

The associate had few references.The associate had a few references.

WORD HOI E

!"#$%&

()*+,-,+

."/,0,1*

We received a lot of emails.

23-"#$%&

4*5%0,1*


30/78


Page | 26


!"#$%&'(%)

Absolutelymeans definitely or entirely. Dont use it when you want to say

very or much.

!++(,' (-+(,'

Acceptmeans consent to, agree to take, or admit willingly.Except

normally means other than or excluding.

!%.(!/) !%% .(!/)

Alreadymeans previously.All readymeans completely prepared.

Everyone went except Sam.We accept the responsibility.

We are absolutely certain we can go.

!"#$%

'(()*+ ),()*+

We already met the associate. We were all ready to meet him.

'-.)'%/ '-- .)'%/


31/78


Page | 27


!"" $%&'(

All rightmeans all correct.Alrightis not a word. Dont use all rightwhen

you want to say good or acceptable.

!")*+( )*+(

Use almostinstead of most.

!"(*&,(',$ !"" (*&,(',$

Altogethermeans entirely or completely.All togethermeans all acting

together or all in one place.

!)*-& .,(/,,-It was altogether a good experience.

We send one almost every year.

!"##$%&

We send a calendar most every year.

()%"##$%&

The responses are all right.

His references were all right.

()%"##$%&

His references were acceptable.

!"##$%&

*++ #,-.&

The paperwork was all together.

*+&"-$&.$# *++ &"-$&.$#


32/78


Page | 28


!"#$% '()*(($

Amongis used to relate more than two things.Betweenis used to relate two

things.

!"#+$) $+"'(,

Amountis used for things that cannot be physically counted.Numberis used

for things that can be counted.

!- *(.. !- '#)/

Use bothwith the and. The phrase as well as can stand by itself.

Both Sam as well as Kyla are working.

Sam as well as Kyla is working.Both Sam and Kyla are working.

He has a great amount of charisma.

Decide between two associates.Decide among seven associates.

!"#$% '()*(($

A number of people need a job.

!"#+$) $+"'(,

-#,,(.)

/$.#,,(.)

-#,,(.)


33/78


Page | 29


!""#$% %'"#$% ('"#$%

Assurerefers to people and can mean setting a persons mind at rest.Ensure

andinsuremean to make secure from harm.Insurecan also meanguaranteeing the value of life or property.

!#)*%'+ "#,,-%*%'+

Augmentmeans to increase or magnify in size, degree, or effect.Supplement

means to add something to make up for a deficiency.

I assure you that we will be on time.

!""#$%

We ensure you a quality employee.

%'"#$%

She wants to insure her property.

('"#$%

Working with our company may augment your chances of getting a job.

!#)*%'+

This opportunity will supplement your income.

"#,,-%*%'+

!""#$%


34/78


Page | 30


!"#$%& ! "#$%&

The word awhilemeans for a short time. Do not put the word forin front of

awhile. The phrase a whilemeans a period of time.

(& )*+& ,-

Use be sure toand not be sure and.

(&.!*)& )$/.&

Use becauseto express cause. Usesince to express circumstance, condition,

or time rather than cause and effect.

Wait for awhile before calling.

!"#$%%'

Wait awhile before calling.

)$%%'

Be sure and email the client.

!"#$%%'

Be sure to email the client.

)$%%'

Because he did not pass the drug test, the client did not hire the associate.

*+,-&

Since I started work today, I have received 10 emails.

-."#&


35/78


Page | 31


!"# %"&

Canrefers to capability. Mayrefers to possibility or permission.

!'%%'# %()("*

Commonis used when two or more persons or things share something or

possess it jointly. Mutualmeans shared.

I may be in Hot Springs tomorrow.

!"#

May I leave early?

!"#

I can have the project finished soon.

%"&

Sam and Jeannie have a common desire to work well.

%'!!'&

It is of mutual benefit to Sam and Jeannie to work well.

!()("*


36/78


Page | 32


!"#$%&'( !"#$%*#&'(

Complementmeans anything that completes a whole. Complimentmeans

"praise."

!"#$"+& !"#$,*+& !"'+(*(-(&

Composeand constituteboth mean to make up a whole. The parts compose

or constitute the whole.Comprisemeans include, contain, or consist of.

The whole compromises the parts.

The client and associate complement one another perfectly.

!"#$%&'(

The managers compliment boosted staff morale.

!"#$%*#&'(

The clients staff comprises 27 associates.

!"#$+*,&

Two men constitute the staff.

!"',(*(-(&

Two men compose the staff.

!"#$",&


37/78


Page | 33


!"#$%#&'( !"#$%#&"&*

Continualimplies happening over and over or frequently repeated.

Continuousimplies occurring without interruption or unbroken.

!+,-%.(, !+,-%$'.(,

Something is credibleif it is believable. Something is creditableif it is worthy

of praise or credit.

-%//,+ /+"0 -%//,+ 1%$2

Differ fromsuggests that two things are not alike.Differ withindicates

disagreement between persons.

The machine has a continuous hum.

!"#$%#&"&'

Writing requires continual practice.

!"#$%#&)*

The associate did a creditable job.

!+,-%$).*,

The statistics are credible.

!+,-%.*,

He differed with her.

-%//,+ 0%$1

This proposal differs from that one.

-%//,+ /+"2


38/78


Page | 34


!"#$%&&' !"#$%&'&

Discreetmeans having or showing prudent or careful behavior. Discrete

means something is separate, distinct, or individual.

)**! +&,,

Goodis an adjective, and wellis an adverb. (Adverbs typically end in ly.)

-&+&% ,#

Fewerrefers to objects that can be counted. Lessrefers to mass amounts.

Because the matter was personal, Jeannie asked Kyla to be discreet.

!"#$%&&'

This associate has worked with three discrete clients.

!"#$%&'&

Sam presented the plan well.

)&**

Sam presented a good plan.

+,,!

It is due in less than a month.

*#

There are fewer men than women.

-&)&%


39/78


Page | 35


!"#! %"&'" %"(

Thatand whichrefers to animals and things. Whorefers to people.

!")*) !")&* !")+,*)

Thereis an expletive or a word that fills the position of another word, phrase,

or clause; it can also be an adverb. Thereis the possessive case form of they.

Theyreis a contraction of they are.

Jane, who recently applied at SKILLS, had a reference that was reliable.

!"#$%&'

More than 90 people were there.

)*'+'

Our clients tell us theyre pleased.

)*',-+'

Managers check their email daily.

)*'.+


40/78


Page | 36


!"# !"#%

If you arent sure which one to use, substitute a personal pronoun to see which

one fits. If he,she, or theyfits, use who. If him, her, or themfits, use whom.

'( ')(*

Youris a possessive pronoun. Youreis the contraction ofyou are.

Who is the manager at SKILLS? He is the manager.

!"#

It depends on whom? It depends on him.

!"#%

Youre late for the meeting.

'()*

That is your desk.

')


41/78

Grammar, Usage, and Style Writing StyleSKILLS Unlimited Style Manual

Page | 37


This section explains six stylistic aspects of writing to keep in mind before

writing anything for the company:

1.Ethics in Writing

2.Jargon

3.Positive Writing

4.Salutations

5.

Voice

6.You Viewpoint

!"$%&'() '* +,'%'*-

Writing ethically means representing SKILLS in the best way possible and

showing that you respect your client. Ask yourself these questions to see if

you are writing ethically:

! Can I stand behind what I have written?

! Is the document or message honest and truthful?

! Am I acting in my employers, my clients, my associates, and my own

best interest?

! Does the document or message violate anyones rights?

! Is the message acceptable and respectful?

WRITING STYL


42/78


Page | 38


!" $%&'()

Jargon is the specialized vocabulary that you use as a staffing agency. Jargon

may only be understood by you and your client, so use it only if all of therecipients of your writing are familiar with the jargon. Four examples of

staffing company jargon are

! On-Boarding

! Temporary Help

! Temporary-to-Hire

! Permanent Employee

*"+(,-.-/0 1&-.-)'

Try to present information as positively as possible. If what you are saying is

negative, dont say it more negatively than necessary.

If Sam does not buy lunch, we will not eat.

!"#$%&'"

We will eat if Sam buys lunch.

)*+&%&'"


43/78


Page | 39


!"#$%&%'( *+%&%,- .#,&/0

!"$%&'(%()*+$

Professional titles (e.g., Professor, Senator, and Major) take precedence over

titles likeMs.,Miss,Mrs., andMr. Address women asMs.unless they have a

preference for Miss or Mrs. When a persons first name could refer to either a

woman or a man, use first and last name.

We are withholding your check because we have not received your timecard.

1(-2&%'(

We will forward your check as soon as we receive your timecard.

"#$%&%'(

Dear Taylor Walters,

342567(


44/78


Page | 40


!" $%&'(

You can write in active or passive voice. Active voice is when the subject

does the action. Passive voice is when the subject is acted upon.

The active voice improves clarity and avoids confusion.

Use the passive voice to avoid directly accusing others.

Jeannie designed the flyer.

!"#$%&

The flyer was designed by Jeannie.

()**$%&

We are going to meet with the associate this afternoon.

!"#$%&

The associate is going to be met this afternoon.

()**$%&

It is prohibited for timecards to be punched by coworkers.

()**$%&

It is prohibited for coworkers to punch timecards.

!"#$%&


45/78


Page | 41


!"$%&'()*+,-&*./

Readers are more concerned with their own needs and benefits than with those

of the company. The You viewpoint uses words like youand yourratherthan we, our, and Iin order to keep readers' attention.

Try to use the You Viewpoint in your communication with clients and

associates in documents such as proposals. (See Appendix H Proposals.)

We would like to encourage you to consider applying for the job.

!"#$#%&'

You should consider applying for the job.

)*+#,*-


46/78

Logo/Stationary LogoSKILLS Unlimited Style Manual

Page | 42


Logo/Stationery Logo

The following page explains the difference between the logo and

the stationery logo.


47/78

Logo/Stationary LogoSKILLS Unlimited Style Manual

Page | 43


The logo includes the company phone number and website. You can copy and

paste Figure 6. Logo into documents. (See Logo_Stationery_Logo in the

flash drive.)

The stationery logo doesnt have the company phone number and website.

Use it as you would the logo in the documents that require a stationery logo.

(SeeFigure 7. Stationery Logo.)

LOGOSTATIONERY LOGO

!"#$%& ()*+#+

!"#$%& ,)-./."+0&%1 *+#+


48/78

TemplatesSKILLS Unlimited Style Manual

Page | 44


Templates

This section provides the format for five types of written

communication:

Faxes for Education

Reference Faxes

Letters

Proposals

Rsums

Time Cards

Look in the plastic pockets behind the Faxes and Time Cards

sub-sections with paper copies of these documents.


49/78

Templates Fax for EducationSKILLS Unlimited Style Manual

Page | 45


Figure 8. Faxes for Educationillustrates the format of a fax used to verify an

applicants education. The file name for the digital copy of this fax is called

18 Faxes for Education Template.

"#$ %&'(

)*+,&'-

Times New

Roman".

F XES FOREDUC TION

!"#$%& () !*+&, -.% /0$1*2".3

/(01 23+**&'-4 /&-51

67&-'4 8&-51

9::1(34 8&-51 67&-'(;


50/78

Fax for Education

Date: _____________________

To: ______________________

From: ____________________

Fax: _____________________

A former student of yours is applying at SKILLS Unlimited. We need to verify education. We

would appreciate your quick response to get this applicant working right away.

This is in reference to ______________________________

SSN: ____________________________________________

Please Circle One:

Graduated GED Did not complete

Dates Attended: ______________________________

Date of Graduation: ___________________________

This reference has been completed by

Printed Name:___________________ Signature: _________________________

Title: __________________________ Company:__________________________

Date: __________________________

Authorization:


51/78

Templates Reference FaxesSKILLS Unlimited Style Manual

Page | 46


Figure 9. Reference Faxeshas the same format as the Faxes for Education.

The file name for the digital copy of this fax is called 20 Reference Faxes

Template.

REFERENCE F XES

!"#$%& () *&+&%&,-& !./&0

"#$% &'$( )*+, -. /,

Times New Roman)0

12345# 1678#


52/78

Reference Fax

Date: _____________________

To: ______________________

From: ____________________

Fax: _____________________

A former employee of yours is applying at SKILLS Unlimited. We need to verify education. We

would appreciate your quick response to get this applicant working right away.

This is in reference to _______________________________________________

SSN: ___________________________________

Date Started: _____________________________

Date Last Worked: ________________________

Position in Company: ______________________

Reason for Leaving: _______________________

Would you rehire this person? _____ Yes ______ No

This reference has been completed by

Printed Name:___________________ Signature: __________________________

Title: __________________________ Company:__________________________

Date: __________________________

Authorization:

Please rate the applicant on the basis ofsatisfaction, with five being the highest.

Productivity: 1 2 3 4 5

Dependability: 1 2 3 4 5Quality of Work: 1 2 3 4 5

Promptness: 1 2 3 4 5


53/78

Templates LettersSKILLS Unlimited Style Manual

Page | 47


Figure 10. Letters describes how to format a letter. You can find this

template in the flash drive under the file name 22 Letter Template.

L TT RS

"#$%&' "()*'

Times New Roman +,

-$.'/0 "0)0#1$)/2

31%1 ). 4')5'/6

!"#$%& ()* +&,,&%-

7'08/$ 955/'.. ). :110'/ #$ Times New Roman;

"#%$ 4'/'6


54/78

10802 Executive Center Drive Suite 207 Little Rock, Arkansas 72211

Tel 501.225.3033 Fax 501.225.3390

www.skillsar.com

Sample Letter CompanyExample Street

Little Rock, AR 72211(555) 555-5555

20 October 2014

Dear Jane Doe,

Sincerely,

Sam GiglioOwner and Manager

[email protected]


55/78

Templates ProposalsSKILLS Unlimited Style Manual

Page | 48


Figure 11. Proposals describes how to format a proposal. You can find this

template in the flash drive under the file name 24 Proposal Template.

PROPOS LS

Return Address as Footer in Times New Roman 9

"#$%&'()*+, '-./,

Times New

Roman01

Insert Stationary

Logo as Header.

Height: 1.17Width: 2.84

Headings:

Times New Roman02 "#+$

!"#$%& (() *%+,+-./-


56/78

10802 Executive Center Drive Suite 207 Little Rock, Arkansas 72211

Tel 501.225.3033/800.491.8367 Fax 501.225.3390

A PROPOSAL TO[Client Name]

Thank you for allowing SKILLS Unlimited to assist [Client Name] with your staffing needs. We arecommitted to providing total customer satisfaction and quality communication by constantly

striving to improve our service.

SELECTION PROCESS

SKILLS Unlimited screens applicants and relieves the burden of staffing. We test and interview

each associate. You can ensure that you are getting a quality employee due to our reliable reference

and background checks. We evaluate your specific needs and environment to make sure thepotential employee is a perfect fit.

SERVICE RATES

SKILLS Unlimited offers a markup of [Percentage] over pay rate for regular time (40 hours per

week). After 40 hours a week, over time rates will apply (1.5 X service rate). Each billing weekbegins on Monday morning and ends on Sunday night.

TEMP-TO-HIRE

SKILLS Unlimiteds Temp-to-Hire conversion times allow 90 days to try-out a person before you

make a commitment. This helps ensure a perfect fit for both parties involved. After the conversion

time has been completed, you can transfer the associate onto your payroll at no additional cost. Weoffer a 520-hour Temp-to-Hire conversion time.

EARLY BUY OUT

SKILLS Unlimited offers an early buy out policy that is prorated over the course of the Temp-to-

Hire period. The fee is derived from subtracting the pay rate from the service rate, which leaves theper-hour cost. Multiply the per-hour cost by the number of hours remaining to get the buy-out

figure.

DIRECT HIRE

SKILLS Unlimited offers a direct hire fee of 10% times the first years annual salary.

INVOICING

SKILLS Unlimited invoices on a weekly basis for the hours that the associate worked the previous

week. All associates will appear on the same invoice; however, custom invoicing is available uponrequest.

At SKILLS Unlimited, we are committed to a long and productive relationship with [Clients

Name].


57/78

Templates RsumsSKILLS Unlimited Style Manual

Page | 49


Figure 12. Rsums illustrates how to format an associates rsum before

sending it to a client. You can find this template on the flash drive under the

file name 26 Resume Template.

RSU S

"#$%&'# ())*'+&,#-)

./0*12&,+*/ 3+,4

5*6*7

8+/6%#

8$&'#9#&:#1);

Times New Roman*%:

>*:?;

Times New Roman


58/78

Education

School of Hard Knocks, 1890

Associates Degree in Rock & Roll

Experience

ABC Company, Little Rock, AR, 2010-2014

Office Assistant

Ran errands Bought donuts

Answered phones Made coffee

Filed paperwork Shredded papers

YMCA, Shreveport, LA, 2005-2010Lifeguard

Guarded lives Cleaned pool

Taught swimming lessons Baked in sun


59/78

Templates TimecardsSKILLS Unlimited Style Manual

Page | 50


Figure 13. Timecardsillustrates the format of the timecards that associates

fill out. You can find this template in the flash drive under the file name 28

Timecards Template.

T IMEC RDS

Times New Roman "#

Times New Roman "$

Times New Roman "%

&'()*+ &,-.+

Times New Roman /

Times New Roman / 01*2

Times New Roman 3

!"#$%& ()* +",&-.%/0


60/78

TO: ___________________________ DATE: _________________

FROM: ________________________ FAX: _________________

Week Ending: ________________Name: ______________________

Client Name: _________________

Your signature below authorizes Contractor to our employee and bill your company for the number of hours recorded above. You may convert the Contractorsemployee to your payroll for a fee of fifteen percent (15%) of the annualized starting salary once that employee has worked for you for a minimum of 520

(ninety full-time working days) retroactive to the beginning of each assignment. If you desire to hire the Contractors employee before that employee hasworked for you for 520 hours, in any capacity whatsoever, including, but not limited to, retaining their services as an employee, as an independent contractor, or

through another service, you agree to pay a standard conversion fee of thirty percent (30%) of the annualized starting salary. Contractor is also entitled to

attorneys fees should we be required to pursue collection.

Invoices are due and payable upon receipt. Payments made after 30 day from the invoice date will include a late charge equal to 7% of the original invoice

payment. Client agrees to pay Contractor. If any account becomes past due, the entire unpaid balance of the invoice becomes immediately due and payable.Contractor shall have the right to litigate in Civil Court. All debt-collection matters. In the event collection action is initiated by Contractor to collect such debt,or any portion thereof, Client agrees to pay any additional sums, including, but not limited to, collection costs, interest at the rate of 18% per annum, and

attorneys fees.

Month/Day Time In Lunch Out Lunch In Time Out Total

Mon

Tues

Wed

Thurs

Fri

SatSun

By signing this timecard, I certify the reported hours are accurate and that I

have reported all injuries that may have occurred at this job to Contractors.

Submission of fraudulent timecard entries my subject employee to prosecution.

If my assignment has ended and I do not wish to continue working for

Contractors on another assignment, I will notify my Contractor Representative.

Employee Signature (REQUIRED)

By signing below, I agree to the terms above unless a specific

term or condition would contradict or violate a previously

signed purchase order or contract, in which case that term or

condition would prevail.

Authorized Client Signature (REQUIRED)


61/78

AppendicesSKILLS Unlimited Style Manual

Page | 51


Appendices

There are nine appendices:

A New Employees

B Flash Drive

C Section Revision

D Client Handout

E Orientation Brochure

F Email Signature Examples

G Applications

H Style Sheet

I Bibliography


62/78

Appendices Appendix A New EmployeesSKILLS Unlimited Style Manual

Page | 52


Welcome to SKILLS Unlimited! We are excited about your future here. In

order to get you better acquainted, here is some information that you may

want to know.

!"# %&'(!#)

We began in 1990 as a staffing franchise called Skills Unlimited, DBA. When

the franchise agreement ended in 2010, we dropped the DBAand have been

known as SKILLS Unlimited ever sinceSKILLS, for short.

*%+( ',(' "' +-+#( .#!/ !(%,# '(+..&01 +1,02&,'3

Our slogan is Staffing with a Personal Touch. We understand that one of the

most important assets in a company is the people behind the product. Our

success is driven by our ability to bring added value to client and associate

relationships. We customize our service to meet the clients specific goals and

needs, and we strive to keep communication open in order to improve our

business. We like to keep things personal. To other staffing agencies, the

associate is just a number. We get to know each associate personally.

PPENDIX NEW EMPLOYEES


63/78

Appendices Appendix A New EmployeesSKILLS Unlimited Style Manual

Page | 53


!"#$$ &'!#

We must set an example for our associates as to how they should dress. Our

dress code is business casual with a focus on business. Men should wearkhakis or slacks and a button-down shirt. Women should wear skirts or slacks

and a blouse. When in doubt, dress more conservatively.

(#)#*+',# -"##(.,-

Use this telephone greeting when answering the phones:

Thank you for calling Skills Unlimited. This is [Your First Name]. How can I

be of service?


64/78

Appendices Appendix B Flash DriveSKILLS Unlimited Style Manual

Page | 54


"#$ %# &'() *") +,-(" %.&/)0

The flash drive stores a complete, digital copy of the Manual. Follow these

steps in order to help you organize all of your written communication:

Step 1.Insert the flash drive into a USB port on your computer. If a window

with the files does not automatically open, see the next step.

Step 2.Go to My Computer from the Start menu, and double click on the

name of the flash drive.

Step 3.Search for the file that you want to open, and double click on the file

name. Feel free to add documents to the flash drive. For example, if you have

a folder of potential advertisements on your computer, drag and drop that

folder into the flash drive if you want all of the digital information located in

one place.

Step 4.Safely remove the flash drive when you are finished by left-clicking

on the Safely Remove Storage Device icon in the Safety Tray. Then click

Safely Remove.

PPENDIX BFL SH DRIVE


65/78

Appendices Appendix C Section RevisionSKILLS Unlimited Style Manual

Page | 55


"#$ %# &'()&*( #' +,%-.( - *(/.

Use the white space on each page to make revisions by hand. For big changes,

follow the following steps:

Step 1.Insert the flash drive, and open the files that you want to revise or

update.

Step 2.Make your desired changes. Pay attention to the page numbers. If any

page numbers change while you are revising or updating, make sure that you

update the page numbers in the subsequent sections and in the Table of

Contents. See Figure 14. Page Numbersto see how to format page numbers.

Step 3.Save the document every few minutes to ensure that your work does

not get deleted.

Step 4.Change the revision date in the footer.

PPENDIX CSECTION REVISION


66/78

Appendices Appendix C Section RevisionSKILLS Unlimited Style Manual

Page | 56


!"#$% '( )'*+,- .,/0 12+30*45

6(7#$,-0 ,- 89,- :,/0 (2+30* ;'2 8,(-

-90 7'$2+0(- -' 4-,*-5

9,(7 $'*(0*5

?@::0(7#A ! B0$-#'( C0D#4#'( $'(-5E

!12345 (6* +725 -38954:


67/78


68/78

W

H

M

U

D

F

E

R

N

StaffingwithaPersonalTouch

Intodayscompetitive

economy,oneof

themostimportantassetsisthepeople

behindtheproduct.

Nooneunderstandsthismorethan

SKILLSUnlimited.

SKILLSUnlimitedisa

nestablished

businessthathasservic

edthecentral

Arkansasareasince1990.

Oursuccessisdrivenb

yourabilityto

bringaddedvaluetoclientandassociate

relationships.

Wecustomizeourservicetomeetyour

specificgoalsandnee

ds,andwestrive

tokeepcommunicatio

nopeninorderto

improveourbusiness.

Youknowyourbusiness,andweknow

staffing.

Letusshowyouhow

easilywecan

findaqualityemploy

eeforyou!

SKILLSUnlimitedisanequal

opportunitye

mployer.

S

E

C

O

P

O

Wescreenapplicants,relievingyou

fromtheburdenofstaffing.

Weconductavarietyofdifferent

screeningmethods:

!

PersonalInterviews

Wepersonallysitdownwith

our

associatesandgettoknowtheir

strengthstomatchthemwithan

environmentthatpromotesa

successfuloutcome.

!

QualifyingTests

Theseletusknowyourskill

requirements,andwewillprovide

youwithqualifiedcandidate

sbased

ontheresults.

!

ReferenceChecks

Wedothelegworktoensu

reyou

aregettingaqualityemplo

yeewith

solidreferences.

!

CriminalBackgroundChecks

Weconductlocalandnation

al

criminalbackgroundsoneach

employee.

!

DrugTests

Weperformdrugtestingtha

tyields

immediateresults.

A

D

B

N

T

S

Youcantrustourstafftosetyouupwith

anemployeethatwillmeetyourneeds

because

weare

!

Lo

callyOwnedandManaged

We

personallytakeaninterestin

help

ingyourbusinesssucceedby

providingyouwithqualitypersonnel

and

outstandingservice.

!

Ex

periencedandDedicated

Our

staffcomeswithover30years

oflocalandindustry-specific

experience.

!

Co

nsistentinOurService

We

workasateam,andanyoneof

usc

anassistyouandansweryour

questions.

!

FlexiblewithStaffing

We

offeravarietyofoptionstofit

yourneeds(Temporary,Temporary-

to-H

ire,Long-Term-Temporary,

DirectHire,andPayroll).

!

Ed

ucated

We

stayabreastoflocalandnational

legislation.

!

Co

mmitted

We

arededicatedtoprovidingtotal

satisfactionandmaintaininglongand

productiverelationships.


69/78

M

E

O

U

R

S

SamGiglio

Ownerand

Manager

SamhasaMastersinHumanResources,

hasworkedintheindustrysince1993,

andisamemberofASAandCAHRA.

[email protected]

NatalieC

omer

StaffingCoordinator

NataliehasaBachelorsfromArkansas

TechUniversityandha

sfiveyearsof

industryexperience.

[email protected]

KylaTitterington

StaffingCoordinator

KylahasaBachelorsfromArkansas

TechUniversityandha

s2yearsof

industryexperience.

[email protected]

JeannieJohnson

Sale

s

JeanniehasaBachelorsinHuman

Resourcesandisthene

westmemberof

theteam.

[email protected]

Visitus:

1080

2ExecutiveCenterDrive

Suite207

L

ittleRock,AR72211

Locatedin:

We

stLakeCorporatePark,

TheBentonBuilding

Contactus:

(501)225-3033

www.skillsar.com


70/78

Appendices Appendix E Orientation BrochureSKILLS Unlimited Style Manual

Page | 58


Appendix E OrientationBrochure

The client handout is stored in the plastic pockets behind this

page.


71/78

W

O

N

T

H

W

I

T

H

U

Wearecommittedtoworkingwitheachofour

tempassociatesonanin

dividualbasis.To

provideasmooth,productiveworking

relationship,pleaserevie

wthefollowing

guidelines:

1.Eventhoughyouwillbedoingworkfor

variousSKILLSclients,

wearealwaysyour

employeruntilwefind

youthatperfect,

permanentjob.YourSK

ILLSSupervisorisyour

contactforworkassignmentsandquestions.

2.Whenwehaveasuita

bleassignmentforyou,

youwillknowrightaway.Likewise,youshould

callyourSKILLSSupervisoronceaweekto

keepusinformedofyou

ravailabilitytowork.

Ourofficehas24-hourcommunication

accessibility.

3.Ifyouaregoingtobe

lateforanassignment

orhaveanemergencyorillnessthatprevents

youfromreportingtow

ork,callimmediately.

Notshowingupforw

orkwithoutfirst

callingcanbecausefortermination.Ifitis

beforeorafterbusiness

hours,callourofficeand

leaveadetailedmessage.

4.Letusknowifyouch

angeyourname,phone

number,oraddresssoyourpaycheckandyour

year-endtaxinformationwillnotbedelayed.

5.Ifyouareofferedafu

ll-timejobbyoneofour

clients,pastorpresent,pleasecallyourSKILLS

Supervisorimmediately

sowecandiscussthe

detailswithourclient.

W

H

W

E

C

W

I

T

H

J

O

W

henyourSKILLSSupervisorcalls

withawork

assignment,theywilltellyou

!

thecompanyaddressanddirections

!

whattimeworkbeginsandends

!

whatskillsarerequired

!

whoyouaretoreportto

!

whatyouwillbedoingandanyspecial

dresscode,protectiveclothing,or

equipmentyouneed.

!

howmuchtheassignmentw

illpay.

W

henyouaccept,youarecommitting

yourselftocompletetheentireas

signment.

P

leasedonotacceptanyassignmentthatyou

cannotcomplete.

W

henyouarriveatourclientslocation,askfor

yourcontactpersonandreportimm

ediately.

T

akeworkinstructionsfromyoursu

pervisor

andaskanythingabouttheparticular

environment(e.g.,restrooms).

O

G

M

B

esuretocallyourSKILLSSupervisor

!

ifyouareaskedtostayonth

ejoblonger

thanyouthought.

!

ifyourjobdutiesareverydifferentthan

thosewedescribedtoyou.

!

ifyouarebeingconsideredforafull-

timeposition.

!

whenyouwillbeworkingovertime.

!

whenyourassignmentiscompleteor

theclientsaysyouarenolongerneeded.

F

ailuretocallmayaffectyour

u

nemploymentbenefits.

I

L

N

O

E

E

GiveyourSK

ILLSoffice

phonenumberto

yourfamilym

embers,baby-sitter,etc.,incase

theyneedtor

eachyouwhileonassignment.If

theymusttalk

withyou,havethemcallus.

Sinceweknowyourexactlocation,wecan

contactyouim

mediately.Ifitisabsolutely

necessarytoleaveyourworkassignment

duringworkh

ours,youmustcallyour

SKILLSSupe

rvisorbeforeleaving.Theywill

talkwithourclientandfindareplacementif

necessary.

G

N

P

D

Youwillbepaidanhourlywagethatmayvary

fromjobtojo

b.YourSKILLSSupervisorwill

tellyouhowm

ucheachjobwillpaybefore

youaccepttheassignment.

Fridaysarepa

ydays.Checksareavailablein

ourofficeon

Fridaymornings.Ifyouwant

yourpaycheckmailed,letusknowinadvance.

SKILLSUnlimitedisnotresponsiblefora

delayedchec

k.

Toensurethe

rearenodelaysinreceivinga

check,accuratelyfilloutandsubmitatimecard

nolaterthanMondaymorningat9:00a.m.

Yourhoursaretoberoundedtothenearest

fifteenminutes.Eitherhanddeliver,email,

orfaxasignedandcompletedtimecardto

SKILLSUnlimited.Itmusthaveyour

signatureand

thatofyouron-sitesupervisor.

IfwedonotreceiveyourtimecardbyMonday

morning,wewillnotbeabletoprocessit,and

youwillnotreceiveacheckuntilthefollowing

Friday.Fraudulenttimecardswillresultin

immediateter

mination.

NOTIME

CARD=NOPAYCHECK


72/78

S

L

S

U

M

T

S

O

E

E

AsaSKILLSemployee,youwillbeexpected

toupholdthefollowing

standardsof

excellencewhenonana

ssignmentwithour

clients:

1.

Dressappropriatelyforassignments.Somefirms

haveformaldresscodes,andothersare

morecasual.Wewilltellyouexactlywhat

toexpect;whenind

oubt,alwaysdress

moreconservatively

onyourfirstday.

Avoidextremesinh

airstyles,clothing,and

accessories.

2.

Beontime.Bepunctualanddependable

fromthefirstdayuntilthelast.

3.

CallSKILLSinemerg

encies.Callour24-hour

hotlineatthisoffice

immediatelyifyouare

goingtobelateorabsentfromwork.

4.

Arrivereadyandwillingtowork.Youmaybe

askedtodomanyth

ings,sohavea

positiveattitudeand

beflexible.Ifyou

completeyourtasks

earlierthanexpected,

askourclientforad

ditionaltasks.

5.

Bebusinesslike,anddontmakeortakepersonal

phonecalls.YourSKI

LLSofficewillbeable

togetur

gentmessa

gestoyou

immediately.Ifyou

mustcallout,please

requestpermissionfromourclient.

6.

Remainconfidential.Anythingthatyouwork

onandallbusinessdiscussionsaretobe

consideredstrictlyconfidential.

7.

Askquestions.Ifyou

donotunderstand

something,askques

tions.Itisbettertodo

itrightthefirsttime

.

C

F

O

T

M

N

O

!

Theftof

property

!

Falsifyinginformationonapp

licationor

timecard

!

Notshowingupontime

!

Insubordination

!

Faileddrugtest

!

Unauthorizeduseofclientresources

!

Negligenceinsafetyrules

!

Harassingothers

!

Walkingoffassignment

Associatesmustcallinavailableweekly,orwe

willassumeyouarenolongeravailablefor

as

signmentsandhavevoluntarilyquit.Thismay

af

fectyourunemploymentbenefits

D

iscriminationandharassment,includingsexual

harassment,isstrictlyprohibited.Ifyoufeelyou

ar

ebeingdiscriminatedagainstoravictimof

harassment,pleasecontactSamGiglio

im

mediatelyat501-225-3033.

Associatesarenotallowedtooperate

any

vehiclewithoutappropriateauthorization.

If

youareinjured,nomatterhowmin

or,youare

to

notifyyourclientsupervisorandyo

ur

SKILLSSupervisorimmediately.

In

theeventofaninjury,wewillperforma

post-accidentdrugtest.

Safetycomesfirst.Familiarizeyourselfwith

clientstandards.Reportanyunsafea

ctivityor

situationsimmediately

Anequalopportunityemployer.

10802ExecutiveCenterDrive

Suite207

L

ittleRock,AR72211

(501)225-3033

www.skillsar.com

W

E

C

T

O

S

L

S

U

M

T

Thishandboo

kexplainstermsandconditions

ofyouremplo

ymentwithSKILLSUnlimited.

Thankyoufo

rchoosingSKILLSasyour

staffingpartner.Ourcommitmentistohelp

yougoplaces

withyourcareer.

Wewilloffer

youthefirstassignmentthat

requiresyour

skillsandthatmeetsthecriteria

yououtlinedforus.Thismaybelongorshort-

termtempor

tempwithpotentialtohire.

Rememberth

atyouworkforSKILLS

Unlimited.Ourclientunderstandsthatyouare

employedbySKILLSUnlimited.


73/78

Appendices Appendix F Email Signature ExamplesSKILLS Unlimited Style Manual

Page | 59


Figure 15. Email Signature Examplesshows each current, in-house

employees email signature.

PPENDIX FEM IL S IGN TURE EX MPLES

Kyla Titterington

[email protected]

10802 Executive Center Drive

Suite 207

www.skillsar.com


Sam Giglio

501.225.3033

[email protected]


Suite 207

www.skillsar.com


Jeannnie Johnson

[email protected]


Suite 207

www.skillsar.com


Natalie Comer

501.225.3033

[email protected]


Suite 207

www.skillsar.com


!"#$%& ()* +,-". /"#0-1$%& +2-,3.&4


74/78

Appendices Appendix G ApplicationsSKILLS Unlimited Style Manual

Page | 60


Appendix G Applications

There are two plastic pockets behind this page that include two

different types of applications, respectively:

SKILLS Unlimited Pre-Employment ApplicationSKILLS Unlimited Employment Application


75/78

SKILLS UNLIMITED PRE-EMPLOYMENT APPLICATION

ASSOCIATE

SSN:_____________________________ Last Name:__________________________ First Name:_____________________________

Middle Initial:___________ Goes By:___________________________

CONTACT INFORMATION

Home Phone: (_____) ________-____________ Message Phone: ( _____ ) ________-___________

Cellular: ( _____ ) ________-___________ E-Mail Address: ____________________________________________

Home Address:______________________________________________________________________________Unit #:___________

City:_____________________________________ State:___________________ Zip Code:________________

DESIRED WORK (Please Circle All that Apply.)

Temporary: Yes No Temporary-to-Hire: Yes No Direct-Hire: Yes No

Days: Yes No Evenings: Yes No Part -Time: Yes No

What type of position are you looking for?_________________________________________________________________________

How much pay are you looking for? _________________ Per Hour _________________Salary

Did you receive your high school diploma or GED: Yes No

PREVIOUS EMPLOYMENT

Employed From:__________ To:_______________________ Company Name:___________________________________________Company Address:__________________________________________City:_________________State:____________Zip:_________

Position Held:_____________________________________________ Rate of Pay:__________________Industry:________________________ Reason for Leaving:___________________________________________________________

Supervisors Name:____________________________ Supervisors Title:_________________ Phone: (_____) ________-_________

Duties:______________________________________________________________________________________________________

Employed From:__________ To:__________ Company Name:___________________________________________

Company Address:__________________________________________City:_________________State:____________Zip:_________

Position Held:_____________________________________________ Rate of Pay:__________________

Industry:________________________ Reason for Leaving:___________________________________________________________


Duties:______________________________________________________________________________________________________



Position Held:_____________________________________________ Rate of Pay:__________________Industry:________________________ Reason for Leaving:___________________________________________________________


Duties:______________________________________________________________________________________________________



Position Held:_____________________________________________ Rate of Pay:__________________

Industry:________________________ Reason for Leaving:___________________________________________________________


Duties:______________________________________________________________________________________________________

VERIFICATION AND AKNOWLEDGEMENT (Please

Circle One.)

Although this will not preclude employment with SKILLS Unlimited, we need to know if you have ever been convicted of a felony? Yes No

Although this will not preclude employment with SKILLS Unlimited, we need to know if you have ever been convicted of a misdemeanor? Yes No

If Yes, please describe the nature of the crime:___________________________ Date crime occurred:____________

Where did the crime occur?__________________________________________

I acknowledge SKILLS Unlimited could perform a background check for pre-employment, and I give SKILLS Unlimited permission

to perform such a check.

I authorize SKILLS Unlimited to request and receive, and I authorize any of the persons or organizations to give SKILLS Unlimited

information concerning my previous employment, education, or any other information they might have, personal or otherwise, with

regard to any of the subjects covered by this application.

I release all such parties from any and all liability, including damage that may result in furnishing such information to SKILLS

Unlimited.

Applicants Signature: _____________________________________________________________ Date:_______________________


76/78

SKILLS UNLIMITED EMPLOYMENT APPLICATION

ASSOCIATE

SSN: _____________________________ Last Name:________________________ First Name:__________________________

Home Address:______________________________________________________________________________Unit #:___________

City:_____________________________________ State: __________________ Zip Code:________________

Emergency Contact Name:___________________________________________ Phone: ________________________

ASSOCIATE HANDBOOK AKNOWLEDGEMENT

I acknowledge that I have received a copy of the Associate Policy Handbook and that it has been reviewed. I understand that the policies and

guidelines are adopted by the Employer and are not intended to be construed as a guarantee of employment for any specific period of time or any

specific type of work.I also understand that I am required to know and follow the policies and guidelines set forth in this Handbook.

I also understand that it describes the terms of my employment with the Employer.

I understand that if I need additional details about the policies, I may ask my Employer.

I understand that the terms could affect my Unemployment benefits

I understand that SKILLS Unlimited, at its sole discretion, may change, delete, or add to the Associate Policy Handbook at any time without advance

notice or stated reason.

_____________ (Initial here if you agree.)

EMPLOYEE AGREEMENT AND CONSENT TO DRUG AND/OR ALCOHOL TESTING

I hereby agree, upon a request made under the drug/alcohol testing policy of SKILLS Unlimited, to submit to a drug or alcohol test and to furnish a

sample of my urine, breath, and/or blood for analysis. I understand and agree that if I at any time refuse to submit to a drug or alcohol test under

company policy, or if I otherwise fail to cooperate with the testing procedures, I will be subject to immediate termination. I further authorize and

give full permission to have the Company and/or its company physician send the specimen or specimens so collected to a laboratory for a screeningtest for the presence of any prohibited substances under the policy and for the laboratory or other testing facility to release any and all

documentation relating to such test to the Company and/or to any governmental entity involved in a legal proceeding or investigation connected

with the test. Finally, I authorize the Company to disclose any documentation relating to such test to any governmental entity involved in a legal

proceeding or investigation connected with the test.

I understand that only duly-authorized Company officers, employees, and agents will have access to information furnished or obtained in

connection with the test, that they will maintain and protect the confidentiality of such information to the greatest extent possible, that they will

share such information only to the extent necessary to make employment decisions, and to respond to inquiries or notices from government entities.

I will hold harmless the Company, its company physician, and any testing laboratory the Company might use, meaning that I will not sue or hold

responsible such parties for any alleged harm to me that might result from such testing, including loss of employment or any other kind of adverse

job action that might arise as a result of the drug or alcohol test, even if a company or laboratory representative makes an error in the administration

or analysis of the test or the reporting of the results. I will further hold harmless the Company, its company physician, and any testing laboratory the

Company might use for any alleged harm to me that might result from the release, use of information, or documentation relating to the drug or

alcohol test, as long as the release or use of the information is within the scope of this policy and procedures as explained in the paragraph above.

This policy and authorization has been explained to me in a language I understand, and I have been told that if I have any questions about the test or

the policy, they will be answered.

I UNDERSTAND THAT THE COMPANY WILL REQUIRE A DRUG SCREEN AND/OR ALCOHOL TEST UNDER THIS POLICY

WHENEVER I AM INVOLVED IN AN ON-THE-JOB ACCIDENT OR INJURY UNDER CIRCUMSTANCES THAT SUGGEST POSSIBLE

INVOLVEMENT OR INFLUENCE OF DRUGS OR ALCOHOL IN THE ACCIDENT OR INJURY EVENT, AND I AGREE TO SUBMIT TO

ANY SUCH TEST.

Applicants Signature: ___________________________________________________ Date:_______________________________

SSN:_______________________________ Last Name:________________________ First Name:__________________________

AT WILL

Employees employment with Employer is at will. At will is defined as allowing either Employee or Employer to terminate the Agreement a

any time, for any reason permitted by law, with or without cause, and with or without notice.

_________ (Initial here if you agree.)

I certify that the information supplied is true and correct to the best of my knowledge. I understand that SKILLS Unlimited may verify any and all

statements made.

I understand that misrepresenting or falsifying information is terms for immediate termination.

I understand that I am to contact SKILLS Unlimited at the end of my assignment concerning my availability to work. I also understand I am to

contact SKILLS Unlimited a minimum of every 14 days concerning availability. Not doing so may affect Unemployment benefits.

________ (Initial here if you agree.)


77/78

PAYCHECK HANDLING

I would like for my check to be: Mailed: ________ Picked up at office: _________

MAILEDI hereby authorize SKILLS Unlimited to mail my paychecks in lieu of picking them up at the office from which I am dispatched. I understand that I

take full responsibility for this action should my paycheck be delayed. It is my responsibility to submit new information to my supervisor

immediately if there is any change in my mailing address. I realize that stop-payments will not be placed on checks lost in the mail for ten business

working days from the date mailed. Any tracking of mail through the U.S. Postal Service will be my responsibility.

__ ___ ____ (Initial here if you agree.)

PICKED UPChecks will be available in the office on Fridays.

VERIFICATION AND AKNOWLEDGEMENT

I authorize SKILLS Unlimited to request and receive information, and I authorize any of the persons or organizations to give SKILLS Unlimited

information concerning my previous employment, education, or any other information they might have, personal or otherwise, with regard to any of

the subjects covered by this application.

I release all such parties from any and all liability including damage that may result in furnishing such information to SKILLS Unlimited.

Applicants Signature: __________________________________ Printed Name:_________________________

Date:_______________________


78/78

Appendices Appendix B Flash DriveSKILLS Unlimited Style Manual

Alred, Gerald J., Charle T. Brusaw, and Walter E. Oliu. Handbook of Technical Writing.10th ed. Boston: Bedford/St. Martin's, 212, Print.

PPENDIX HBIBLIOGR PHY

SKILLS Unlimited Style Manual PDF

Documents