Sketching the future library 4 space inspiration Athens 30. november 2015

SKETCHING THE FUTURE – THE PUBLIC LIBRARY AS THE CITIZENS INNOVATION SPACE.

Knud SchulzDokk1 Aarhus

Knud Schulz Manager of the Main Library in Aarhus Daily work focus – transforming the Main Library to

“Urban Mediaspace” – Dokk1 Librarian and Master of Public Management Mentor/Sponsor INELI (International Network of Emerging

Library Innovators) Bill & Melinda Gates Foundation Member of the client group Urban MediaSpace Aarhus Global Innovation Model – Faster to Change.

Chicago/Aarhus/IDEO/Gates [email protected] www.slideshare.net

Knud Schulz November 2015

apx. 28.000 m2incl. 18.000 m2library space

mailto:[email protected]

http://www.slideshare.net/

Knud Schulz Dokk1 December 2015 3

Aarhus – second city in Denmark Aarhus 330.000 inh. EU Culture Capital City 2017

Library system 1 Main Library 18 Branches/Citizen Centers All with more opening hours (without

staff) Diffent level of citizen service in all

Citizen Centers Floating colletion between 19

libraries

Agenda

The Change New Libraries Prototyping Dokk1 Co-creation with the users Partnership programming Workshop - 4 space model

Knud Schulz November 2015 4

Library Transformation: Libraries – the citizen's driving force for innovation

All people want to change something in their lives and to develop themselves and meet information and knowledge

Libraries are places where the general public can find inspiration and meet new ideas, either on their own within this public sphere, or in the company of others

Libraries support people with possibilities to make changes in their life

How do we sketch the future library transitioning to a space for citizens and community connections?Knud Schulz November 2015 5


www.slideshare.net/KnudSc

hulz/

http://www.slideshare.net/KnudSchulz/



http://www.slideshare.net/KnudSchulz/biblioteket-en-relationel-organisering-bergen-9413

From information that can be found anywhere

To What can only be experienced at the library

Space for media Space as a mediaOn-line On siteInformation MeaningFacts CredibilityMeeting information Meeting peopleKnowing ExperimentingVisitors Resource personNeutrality Sensing Seriousness Sense of humour Arranged events Things that happen

Ivar Moltke, Create

The Change

7Knud Schulz November 2015

The Knowledge Society From

libraries for books/medias industial society

to libraries for man/human networked/knowledge society


Force to switch thinking

New models Use tools Test and trials Implement results

Do not forget the users


Inspiration Space

Performative

Space

Learning Space

Meeting Space

The Public Library of the Knowledge Society

D.Skot-HansenC.H. RasmussenH. Jochumsen

Create

Experience

Participate

Discover

Innovation

Reckognition/Experience

Empowerment

Involvement/EngagementKnud Schulz November 2015 10



Transformation Lab

The entrance – the former place for controlling the users

2-300 m2 New projects every 5-6

month Bringing the traditional work

fields of the library into the LAB

Developing new support of the users – depending on the room, the media, the connectivity and the competencies

12


FictionLABNewsLAB

MusicLAB

ExhibitionLAB

DemocracyLAB

The Square 13


Adaptive and innovative supporting spaces

libraries are changing from storing books to supporting citizens’ needs

innovation spaces for local communities

Libraries and urban development

Model of the public library in urban development

Casper HvenegaardHenrik JochumsenDorte Skot-HansenIVA – Royal School of Library and Information Science



New Libraries

Libraries are signs or symbols on development and innovation in the society

Drivers in city development Add new stories about the towns Arguments for new city engagements


Oslo

Opera, new Munch museum and the Library creates a new waterfront and brings a new identity to the city


Helsinki

The traffic and cultural life in midtown are reborn by creating a new art museum, concert hall and the new library


Birmingham

The library is located on the main street where millions of people are passing every year

The library is a symbol of the new identity of an old industrial and former innovative city (the steam engine)


Urban Mediaspace - AarhusAarhus New Waterfront and Main Library

Mediaspace: Main Library and Citizens’

Services: 18.000 m2/190.000 ft2 Partners and network: 10.000

m2 /100.000 ft2

Automatic parking space: 1000 cars

Two new urban harbour squares: 94.000 m2 /1.120.000 ft2

Arrival centre for light rail

Uncovering of the river and secure the inner city against flood

Traffic regulation

App.: 300 mill €

Project elements – Urban Mediaspace



Process - involve and co-create with the citizens

The processes with staff and citizens are a core part of the change in libraries general

Dokk1 is based on the co-creation and involvement of citizens and staff


Phototyping with Staff

Marie Ostergard/Dokk1/Aarhus/ Denmark 24Knud Schulz November 2015

Prototyping with Tweens

Marie Ostergard/Dokk1/Aarhus/ Denmark 25Knud Schulz November 2015

Public consultations


media, families, meeting facilities, citizen’s services, CTS, acoustics, logistics, accessibility, indoor climate, administration, kitchen and cafe, wayfinding, visual identity, art, security, facades, materials, design, arrival area, AV/IT, dynamic surfaces, rental spaces, lighting, parking, concert spaces, children’s theater, etc.

Co-creation with the staff


Architect sketch



Development – from pentagon to square


Three Statements

Last responsible minute for decisions

Inclusion and participation

Interdisciplinary Co-operation

The right team at the right time


The library as a space – in the future?

The building supports the needs of the users

The building interacts with the surroundings and environment

The building acts adaptively Flexibility is function

31


Userdriven process

From tradition to transcendence – the users deconstruct ”old knowledge” to create new sense

32

Grab a toolkit

Global innovation model – faster to change

Partnership between Global Libraries/Bill and Melinda Gates

Foundation Chicago Public Libraries IDEO Aarhus Public Libraries


Design Thinking is a mindset, and an intentional process around delivering solutions that create positive impact!


Download: www.designthinkingforlibraries.com


The Vision Space for co-operation

Place for dialogue, knowledge, ideas and inspiration

Open informal learning space

A unique place for children and families


New ways of defining the functionality

Flexibility is the functionality Maximize unprogrammed space Leave the media and mediaformats as

the focus point in organizing the space Focus the human needs og sociality –

use the 4 space model


Focus planning interior

Supporting citizens different needs Creating different surroundings Space for activities/programms Continuous flexibility – avoid permanent

installations Controlling the media stock Modern industrial furnitures no design

iconsKnud Schulz November 2015 38

Interior plan

The interior planning reflects the 15 years experience from projects together with partners and users

Lots of discussions with both library professionels and other diciplines

Experiencies from DK and other countriesThe result is an ’interior medley’ Partners/users are the key to continuous

changeKnud Schulz November 2015 39

Interior plan

The inside of Dokk1 consist of 4 different areas with no sharp limits Citizens’ Service Public space with info, meeting rooms, cafe,

auditorium, popup/democracy area Adult library with professionel support Families and childrens library with professionel support

A perspective all over the services are to support the users to act on their own

The interior plan was finished just 4 months before opening


Level 1 - adult

4 space model Experience Discover Participate Create

Combined with a wide learning definition where learning take place in different kinds of environments

Users are active participants and the library space support their needs

Important: users can be on their own, together with others with or without contact – inclusion factor++




I nnovation

Reckognition/ Experience

Empowerment

Involvement/ EngagementKnud Schulz september 2014 10

Examples interior adult (1)

Urban office Oases Reading room Support (learning) Meeting space Living room Corner Play




Ramp Transformation Lab Project Labs Study room Education Meeting room Café



Auditorium The Square ’Alone’ together Subject zones Reflection Citizens’ Service Balcony workzone

Level 2 – Families/Children

Children are defined to 12 years incl. the limit where children want to be together with grownups. After 12 children define themself as teens/adult

Importent to design different zones where both childrens and their adults want to be together.


Principles for planning interior Families/Children

A space for children stimulating Play Experience Learning


Examples interior Fam/child0 - 3 years

Cushion Castle Reading Breast feeding The box Cirkeline house Big Lego


Examples interior Fam/child4 - 8 years

Learning zone Stage Dress up 3D globe Childrens lab Eating zone Reading caves Experience ramp


Examples interior Fam/child9 – 12 years

Tweens zone Interaktive floor Makerspace Tweens lab Learning zone Gaming street Auditorium


Partnership with external organizations focus building cooperation with the users and the society A strategi for constant change Renewing the user engagement and

ownership In-flow of competencies to the library A community strategy Political legitimacy


Partner Process


Corner stones of partnerships in Dokk1- Learning- Stories- Democracity- Community space- The Aarhus Cohorte- Families and Children (experience,play,learning)



Users are taking the control

75 partners a

re a part of th

e Dokk1 activitie

s

now


A strategy for change in libraries address:

The need for rethinking the library

The need for a fusion between physical – virtual

Develop partnerships Focus on innovation Get new skills into the

library and promote learning in the organization

Force users to dismiss the book as library brand

54


Inspiration Space

Performative

Space

Learning Space

Meeting Space



Create

Experience

Participate

Discover

Innovation


Empowerment

Involvement/Engagement

- A Danish Report incl. a model of library service


Inspiration Space

Performative

Space

Learning Space

Meeting Space



Create

Experience

Participate

Discover

Innovation


Empowerment

Involvement/Engagement

Inspiration Space



Experience

Innovation




Inspiration space The space for meaningful experiences that is to say

experiences that move us The space should open up to the irrational, emotional

and chaotic by communicating a diversion of aesthetic experiences.

This can happen through storytelling or other artistic expressions within all kinds of media, cultural forms and genres.

The inspiration space should make the user want to move beyond the usual choices and to come back.

The library space in itself may also be an experience and work as a stage for events and cultural arrangements.

The inspiration space especially supports realisation (cognition)/experience and innovation.


Digital media AppearanceEvents

Individual concentration


Oplæsning

BilledbøgerBogklubberExplore Picture book

Reading aloud Staging

Learning Space



Discover


Empowerment



Learning space Space where children, young people and adults can

experience and explore the world and thus strengthen their competences and possibilities through free and easy access to information and knowledge

Learning is seen as a dialogue oriented process that is based on the users’ own experiences and their wishes to define their own learning needs

Often takes place in informal settings which do not have learning as the goal – learning happens through play, music and many other activities

Should meet the needs of especially young people for a more experience oriented learning through the development of playful, interactive and social learning methods.

Learning is strengthened through the use of homework cafes, study places, open courses and experiment areas.

The learning space especially supports realisation (cognition)/experience and empowerment.


Undervisning KurserUformel læringKonsulta

Teaching Courses Informal learningConsultations


Lektiecafé’erVejledninOne to one

Homework GuidanceTraining Access to knowledge

Meeting Space



Participate

Empowerment



Meeting space

An open, public space where citizens as a third space between home and work can meet others who are both as themselves and different from themselves

Arenaes, where you can meet other people with different interests and values and encounter opinions that challenge you through discussions and debate, are necessary

In the meeting space both non-commital, random encounters can take place through lounge décor with newspapers and café atmosphere as well as more organised meetings

This can take place both live and on the Internet in chatgroups, blogs or other social media.

The meeting space especially supports empowerment and engagement


MøderDiskussionerForedrag DebatterSamvær

MeetingsLectures

Discussions Debates Being together

Performative

Space



Create

Innovation



Performative space

Users can interact with others for inspiration to create new creative expressions in the encounter with art and culture

Users can get access to tools that support their creative expressions through interactive games and writing-, sound- and video-workshops

The users can also get support in their creative expressions through workshops with professional artists, designers, multimedia developers etc.

Can act as a platform for communication by publishing and distributing the work and products of the users and by giving access to stages where users can perform and express themselves.

The performative space especially supports engagement and innovation.


SkriveværkstederExperiment

Leg og læringWorkshops

Workshops Edutainment


Leg SpilGaming

Playing GamingMakerspace

73

Agenda 4-space modelWorkshop Individual work with the model (5 min)

where are the services my library offers in the model? 4 space sheet Group discussion table (A)(10 min)

Share your sheets Individual ideation (5 min)

Ideas for new services Group discussion table (B)(15 min)

Show/discuss your ideas from the post-it – big 4-space sheet Where do your ideas for new services fit in the 4-space model? Chose one idea from the table to be presented in forum Presentations one idea from each group in forum 1 min. pr. Group

(10 min) Important – feel free to make the

discussions and reporting in Greek – it’s a discussion and inspiration with colleagues (not with Knud)



Back in the your library:Use the model on your services with your colleagues Place your services in the model Discuss new possibilities Decide the future activities Lookup - involving partners


4-space model

Knud Schulz November 2015 76www.slideshare.net/KnudSchulz/



Sketching the future library 4 space inspiration Athens 30. november 2015

Presentations & Public Speaking