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A S S A S S SIR Part 2 MISHAP INVESTIGATIONS
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SIR Part 2 MISHAP INVESTIGATIONS. SIR PROCESS OVERVIEW Get the Facts Review Lines of Evidence Determine Causal Factors (CF) Place CF’s in Domino Chain.

Dec 31, 2015

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Page 1: SIR Part 2 MISHAP INVESTIGATIONS. SIR PROCESS OVERVIEW Get the Facts Review Lines of Evidence Determine Causal Factors (CF) Place CF’s in Domino Chain.

ASSASS

SIR Part 2

MISHAP INVESTIGATIONS

Page 2: SIR Part 2 MISHAP INVESTIGATIONS. SIR PROCESS OVERVIEW Get the Facts Review Lines of Evidence Determine Causal Factors (CF) Place CF’s in Domino Chain.

ASSASS SIR PROCESS OVERVIEW

• Get the Facts• Review Lines of Evidence • Determine Causal Factors (CF)• Place CF’s in Domino Chain Order

• Analysis: Using your “Lines of Evidence” tell how the AMB determined “proved” this WAS or WAS NOT Causal to the Mishap

• CF’s in Domino Chain Order• Privilege Mishap Narrative

• Insert the CF’s determined in Domino Chain Order “telling the story”, but

no ANALYSIS • Recommendations

• Tie-In recommendations to the appropriate CF’s

• SIR Clean-Up (Format):• Attachments

• Definitions and Acronyms

• Lines of evidence not used

Page 3: SIR Part 2 MISHAP INVESTIGATIONS. SIR PROCESS OVERVIEW Get the Facts Review Lines of Evidence Determine Causal Factors (CF) Place CF’s in Domino Chain.

ASSASS DEFINITION: CAUSE

• Definition: Causal Factors are the hazards that where not identified or were identified but not corrected; identified but given such a low priority that adequate corrective action was not taken prior to the mishap.

• Elements:• True statement – it happened• Contributed to the mishap (if removed the

mishap would not have occurred)

Page 4: SIR Part 2 MISHAP INVESTIGATIONS. SIR PROCESS OVERVIEW Get the Facts Review Lines of Evidence Determine Causal Factors (CF) Place CF’s in Domino Chain.

ASSASS ANALYSISANALYSIS

• The timelineThe timelinePlane

Crashes

Fact

Fact

Fact

Fact

Fact

Fact

Fact

Fact

Fact

Fact

Latent Conditions Active Errors

“Murphy

Fact

Page 5: SIR Part 2 MISHAP INVESTIGATIONS. SIR PROCESS OVERVIEW Get the Facts Review Lines of Evidence Determine Causal Factors (CF) Place CF’s in Domino Chain.

ASSASS CATEGORIES OF CAUSE

PG 6-20 Human Factor • “ACT” - Individual or Aircrew, ATC, Maintainer, etc.

• “Preconditions” – Existed, active or latent

• “Supervision” - DH, CO/XO, ISIC

• “Organizational Influence” - Squadron, ISIC, CNO, Naval Aviation Enterprise

PG 6-27 Material Factor• Component – Equipment, Piece or Part

Without one of them, there would be no mishap (pg 6-28 (2)(a))

Page 6: SIR Part 2 MISHAP INVESTIGATIONS. SIR PROCESS OVERVIEW Get the Facts Review Lines of Evidence Determine Causal Factors (CF) Place CF’s in Domino Chain.

ASSASS HFACS (CHG 4; APPX O)

TAKE A DEEP BREATH • Reason’s Model (1990)• Nano codes (thread analysis) and statistics

from all DoD services for gathering and distributing valuable information to mitigate

• Latent failures - conditions, events, series of errors that exist within the squadron or in the CoC that effect the tragic sequence of events

• Active failures – actions or inactions by individuals believed to cause a mishap

Page 7: SIR Part 2 MISHAP INVESTIGATIONS. SIR PROCESS OVERVIEW Get the Facts Review Lines of Evidence Determine Causal Factors (CF) Place CF’s in Domino Chain.

ASSASS HUMAN FACTOR

• Simply stated:• Who did What and Why

• Specific act of Commission or Omission

• Human Factor: “WHO did WHAT”• MP hit the landing gear handle with his knee.

or• CO failed to ensure MP was current in aircraft.

Why: ANALYSIS using evidence and deliberation.

Page 8: SIR Part 2 MISHAP INVESTIGATIONS. SIR PROCESS OVERVIEW Get the Facts Review Lines of Evidence Determine Causal Factors (CF) Place CF’s in Domino Chain.

ASSASS HFACS

• INDIVIDUAL (who)• did (what) ACT, • DUE TO/BECAUSE OF (why)

• Appendix L (Chg 4 L-3 or NSC website)• Act, Preconditions, Supervision, Organizational Influence

• Present analysis and insert Nano codes from the “4 Tiers”

• List Major Tiers, Sub Category, Nano Code, Brief Description

Page 9: SIR Part 2 MISHAP INVESTIGATIONS. SIR PROCESS OVERVIEW Get the Facts Review Lines of Evidence Determine Causal Factors (CF) Place CF’s in Domino Chain.

ASSASS

• Acts: of operators, maintainers, facilities personnel, leadership, etc. • Errors: Operator Mental or Physical Failure• Violations: Willful Disregard of Rules

• Preconditions: fatigue, complacency, illness, loss of SA• Environmental: Physical / Technological• Individual Condition• Personnel: CRM / Stress

• Supervision: Supervisory Chain of Command• Inadequate• Inappropriate• Failure to Correct known problems• Violations

• Organizational Influences: Fallible decisions by upper level management• Resource Management, Organizational Climate, Operational Process• Communications, Actions, Omissions, Policies

4 TIERS

Page 10: SIR Part 2 MISHAP INVESTIGATIONS. SIR PROCESS OVERVIEW Get the Facts Review Lines of Evidence Determine Causal Factors (CF) Place CF’s in Domino Chain.

ASSASS

LET’S PUT IT ALTOGETHER(PG 51 IN SUPP FOR GUIDANCE)

HUMAN FACTOR - THE CO FAILED TO PROVIDE PROPER SIMULATOR TRAINING. ACCEPTED.

CO STATED HE DID NOT SEE ANY REASON TO EMPHASIZE SIMULATOR TRAINING (AE-201). HE ALSO STATED THAT SIMULATOR TRAINING VALUE WAS VERY LIMITED AND THAT IN HIS OPINION IT DID LITTLE TO IMPROVE OR MAINTAIN THE PROFICIENCY OF HIS CREWS (PC-205, PC-208, OC-003). OPNAV 3710 RECOMMENDS SIMULATOR TRAINING BE USED IN CONJUNCTION WITH ACTUAL FLIGHT TIME TOWARDS DEVELOPING AIRCREW PROFICIENCY. BASED ON THE ABOVE ANALYSIS THE AMB CONCLUDES THAT THE CO FAILED TO PROVIDE PROPER SIMULATOR TRAINING DUE TO POOR JUDGEMENT AND LACK OF MOTIVATION.

When ACCEPTEDClose with: “BOTAA-TACT/DUE TO”

Page 11: SIR Part 2 MISHAP INVESTIGATIONS. SIR PROCESS OVERVIEW Get the Facts Review Lines of Evidence Determine Causal Factors (CF) Place CF’s in Domino Chain.

ASSASS HFACS ANALYSIS: 4 Tiers

*********PG 7-14 BOOK ERROR*********

• HUMAN FACTOR: THE CO FAILED TO PROVIDE PROPER SIMULATOR TRAINING. (“TERSE” STATEMENT BY AMB OF WHO DID WHAT)

• ACT: JUDGEMENT AND DECISION-MAKING ERRORS, AE-201 - INADEQUATE REAL-TIME RISK ASSESSMENT

• PRECONDITIONS: PSYCHO-BEHAVIORAL FACTORS, PC 205 – PERSONALITY STYLE

• PRECONDITIONS: PSYCHO-BEHAVIORAL FACTORS, PC 208 – COMPLACENCY (ABSENCE OF WORRY)

• SUPERVISION: INADEQUATE SUPERVISION, SI 001 – COMMAND OVERSIGHT INADEQUATE

• SUPERVISION: INADEQUATE SUPERVISION, SI 003 – FAILED TO PROVIDE PROPER TRAINING

• SUPERVISION: INADEQUATE SUPERVISION, SI 004 – FAILED TO PROVIDE APPROPRIATE POLICY/GUIDANCE

• ORGANIZATIONAL INFLUENCE: ORGANIZATIONAL CLIMATE, OC 003 – ORGANIZATIONAL OVER-CONFIDENCE

• ORGANIZATIONAL INFLUENCE: ORGANIZATIONAL PROCESSES, OP 005 – FLAWED PHILOSOPHY LEADS TO UNNECESSARY RISKS

Page 12: SIR Part 2 MISHAP INVESTIGATIONS. SIR PROCESS OVERVIEW Get the Facts Review Lines of Evidence Determine Causal Factors (CF) Place CF’s in Domino Chain.

ASSASS MATERIAL FACTOR

• Component had a failure Mode due to an Agent• COMP: Smallest, most specific component, assembly or system• MODE: How it failed (fracture, stripped threads, jammed, leaked)• AGENT: Acts or events which led to failure (fatigue, fire, over loaded)

EX: “MATERIAL FACTOR - THE CROSSFEED VALVE VAPOR LOCKED DURING SINGLE ENGINE OPERATION. ACCEPTED.

COMPONENT: FUEL CROSSFEED VALVEMODE: VAPOR LOCKEDAGENT: AIR INGESTION

3750.6R Page 6-27

Page 13: SIR Part 2 MISHAP INVESTIGATIONS. SIR PROCESS OVERVIEW Get the Facts Review Lines of Evidence Determine Causal Factors (CF) Place CF’s in Domino Chain.

ASSASS HFACS MATERIAL ANALYSIS

• Comp had a failure Mode due to an Agent• Agent may include HFACS

• Improper maintenance, poor design, improper aircrew technique, ETC.

“MATERIAL FACTOR - THE CROSSFEED VALVE VAPOR LOCKED DURING SINGLE ENGINE OPERATION. ACCEPTED.

COMPONENT: FUEL CROSSFEED VALVEMODE: VAPOR LOCKEDAGENT: AIR INGESTIONAGENT: DESIGN FAILURE

Page 14: SIR Part 2 MISHAP INVESTIGATIONS. SIR PROCESS OVERVIEW Get the Facts Review Lines of Evidence Determine Causal Factors (CF) Place CF’s in Domino Chain.

ASSASS

• Accepted Material factor may require an associated Human Factor

AGENT: DESIGN FAILUREHUMAN FACTOR: NAVAIRSYSCOM FAILED TO UPDATE DESIGN. ACT: NONEPRECONDITIONS: NONESUPERVISION: NONE ORGANIZATIONAL INFLUENCE: RESOURCE/ACQUISITION

MANAGEMENT, OR 004 – PURCHASING OR PROVIDING POORLY DESIGNED OR UNSUITABLE EQUIPMENT

ORGANIZATIONAL INFLUENCE: RESOURCE/ACQUISITION MANAGEMENT, OR 005 – FAILURE TO REMOVE INADEQUATE/WORN-OUT EQUIPMENT IN A TIMELY MANNER

HFACS MATERIAL ANALYSIS

Page 15: SIR Part 2 MISHAP INVESTIGATIONS. SIR PROCESS OVERVIEW Get the Facts Review Lines of Evidence Determine Causal Factors (CF) Place CF’s in Domino Chain.

ASSASS REJECTED CAUSAL FACTOR

• Rejected because....• Did happen, but not in the chain of events

• Didn’t pass the Litmus Test

• Didn’t happen

• Why to include in the SIR• Board looked into it as a possibility• Endorser may question it• Outside, LOOKING IN.”

• What would a Prosecutor ask?

Page 16: SIR Part 2 MISHAP INVESTIGATIONS. SIR PROCESS OVERVIEW Get the Facts Review Lines of Evidence Determine Causal Factors (CF) Place CF’s in Domino Chain.

ASSASS REJECTED CAUSAL FACTOR

HUMAN FACTOR - MP MISUSED ENGINE CONTROLS. REJECTED. THE MCP STATED HE MADE NO ATTEMPTS TO MANIPULATE THE ENGINE CONTROLS, EI REVEALED ALL COMPONENTS FUCTIONING, AMB DETERMINED IMPACT COMPRESSOR BLADE WITNESS MARKS SHOW THE ENGINES WERE AT APPROXIMATELY 93% RPM AND WITNESS INTERVIEWS SUGGESTED THEY HEARD A WHINING NOISE CONSISTENT WITH AN OPERATING ENGINE…

(4 separate sources said it didn’t happen) THEREFORE, THE BOARD CONCLUDES THAT THE MP’S

ACTIONS DID NOT CAUSE THE ENGINE FAILURE.

Page 17: SIR Part 2 MISHAP INVESTIGATIONS. SIR PROCESS OVERVIEW Get the Facts Review Lines of Evidence Determine Causal Factors (CF) Place CF’s in Domino Chain.

ASSASS OTHER DAMAGE/INJURY

• Causal Factors• True – it did happen• If removed, the mishap still happens, but Avoidable damage or injury does not

• Examples:• Non-crashworthy fuel system• Inadequate survival training• Faulty life support equipment• Egress: Ejection / Helo Seat improper

design

Page 18: SIR Part 2 MISHAP INVESTIGATIONS. SIR PROCESS OVERVIEW Get the Facts Review Lines of Evidence Determine Causal Factors (CF) Place CF’s in Domino Chain.

ASSASS

COMMON SIR MISTAKES(PG 102 SUPP)

• Causal Factor Paragraphs

• Individual did what ACT and Preconditions, Supervision, and/or Organizational Influences that lead to why it happened.• Specific act of Commission or Omission• Who and HFACs: Appendix L

• Comp had a failure Mode due to an Agent• Smallest, most specific component, assembly or system• How it failed (fracture, stripped threads, jammed, leaked)• Acts or events which led to failure (fatigue, fire, over loaded)

• Only One Individual/ACT or Comp/Mode

• Many Human Factors or Agents

Page 19: SIR Part 2 MISHAP INVESTIGATIONS. SIR PROCESS OVERVIEW Get the Facts Review Lines of Evidence Determine Causal Factors (CF) Place CF’s in Domino Chain.

ASSASS TAKE THESE LOE’S

• According to the fuel chit, the acft took with 2000 lb. fuel at 1425(L). (fuel chit)

• Cargo manifest listed 3 pallets of milk at 1000 lb. per pallet for a total weight of 3000 lb. (manifest)

• According to MHAC’s kneeboard card, acft weighed 20,300lb. with cargo and fuel. Kneeboard calculation also indicated 71% torque required for HOGE. (kneeboard card)

• (P) AMB determined that each carton of milk weighed 1 kilogram. There were 1000 cartons per pallet for total cargo weight of 6600 lb. (AMB worksheet)

• (P) AMB calculated acft weight with cargo to be 23,900lb.and Torque Required for HOGE is 85%. (AMB worksheet)

• CH-46 NATOPS indicates max gross weight is 23,000 lb. and max torque avail in mil is 81%. (NATOPS pg 3, para 2)

Page 20: SIR Part 2 MISHAP INVESTIGATIONS. SIR PROCESS OVERVIEW Get the Facts Review Lines of Evidence Determine Causal Factors (CF) Place CF’s in Domino Chain.

ASSASS

• According to the According to the fuel chitfuel chit, the acft took with 2000 lb. fuel at , the acft took with 2000 lb. fuel at 1425(L). (fuel chit)1425(L). (fuel chit)

• Cargo manifestCargo manifest listed 3 pallets of milk at 1000 lb. per pallet for a listed 3 pallets of milk at 1000 lb. per pallet for a total weight of 3000 lb. (manifest)total weight of 3000 lb. (manifest)

• (P) (P) AMB determinedAMB determined that each carton of milk actually weighed 1 that each carton of milk actually weighed 1 kilogram. There were 1000 cartons per pallet for total cargo kilogram. There were 1000 cartons per pallet for total cargo weight of 6600 lbs vice 3,000 lbs. (AMB worksheet)weight of 6600 lbs vice 3,000 lbs. (AMB worksheet)

• According to According to MHAC’s kneeboardMHAC’s kneeboard card aircraft weighed 20,300lb. card aircraft weighed 20,300lb. with cargo and fuel. Kneeboard calculation also indicated 71% with cargo and fuel. Kneeboard calculation also indicated 71% torque required for HOGE. (kneeboard card)torque required for HOGE. (kneeboard card)

• (P) (P) AMB calculatedAMB calculated The AMB calculated MA weight was 900 The AMB calculated MA weight was 900 pounds over max gross. pounds over max gross. (AMB worksheet)(AMB worksheet)

• (P) (P) AMB determinedAMB determined an engine direct from the manufacturer could an engine direct from the manufacturer could not produce 85% torque at not produce 85% torque at 23,900 lbs. (AMB worksheet)23,900 lbs. (AMB worksheet)

• CH-46 CH-46 NATOPS indicatesNATOPS indicates max gross weight is 23,000 lbs and max gross weight is 23,000 lbs and max torque avail in mil is 81%. (NATOPS pg 3, para 2)max torque avail in mil is 81%. (NATOPS pg 3, para 2)

• (P) No (P) No interviews with MACinterviews with MAC indicate aircraft had engine indicate aircraft had engine problems. (MAC witness statements)problems. (MAC witness statements)

AND THESE

Page 21: SIR Part 2 MISHAP INVESTIGATIONS. SIR PROCESS OVERVIEW Get the Facts Review Lines of Evidence Determine Causal Factors (CF) Place CF’s in Domino Chain.

ASSASS

• Use lines of evidence: NATOPs, AMB calculations, witness statements, etc.

• Use the evidence to prove statement false and thus should be REJECTED.

• If true, use evidence to prove it didn’t lead to the mishap or other damage and injury

AND…

Page 22: SIR Part 2 MISHAP INVESTIGATIONS. SIR PROCESS OVERVIEW Get the Facts Review Lines of Evidence Determine Causal Factors (CF) Place CF’s in Domino Chain.

ASSASS VOILA!

Material Factor - Engines failed to produce sufficient power. Rejected.

The cargo manifest incorrectly stated the milk was in pounds instead of kilograms. The AMB calculated MA weight was 900 pounds over max gross. CH-46 max torque available for NATOPs limited gross weight is 81%. AMB calculated max torque needed to fly, being 900 pounds overweight, was 85%. Even a perfectly functioning, brand new, out-of-the box engine could not produce 85% torque at that gross weight and would not have given them the power required to maintain flight. MAC never voiced concerns about an engine failure. Therefore, the board concludes that the engines were functioning normally at the time of the mishap.

When REJECTED:• Close with: Therefore, the board concludes that

Page 23: SIR Part 2 MISHAP INVESTIGATIONS. SIR PROCESS OVERVIEW Get the Facts Review Lines of Evidence Determine Causal Factors (CF) Place CF’s in Domino Chain.

ASSASS VOILA! PART DEUX

• Human Factor - MHAC exceeded gross weight limits for CH-46. Accepted.

• Lines of evidence that support your analysis and tell the story “beyond a reasonable doubt” -• Close with: Based on the above analysis the AMB

concludes that the MHAC exceeded gross weight limits for the CH-46 due to critical information not communicated.

Human Factor: MHAC exceeded gross weight limits for CH-46. Act: Skill Based Error, AE 103 - Procedure not followed correctlyPrecondition: Communication Factors, PP 106 - Critical Information

Not CommunicatedPrecondition: Perceptual factors, PC 506 - Inaccurate ExpectationSupervisory: NoneOrganizational Influence: Organizational Processes, OP 001 - Pace

of Ops-tempo Creates Unsafe Situation

Page 24: SIR Part 2 MISHAP INVESTIGATIONS. SIR PROCESS OVERVIEW Get the Facts Review Lines of Evidence Determine Causal Factors (CF) Place CF’s in Domino Chain.

ASSASS IDENTIFY CAUSAL FACTORS

• Two or more causal factors• “Chain of events”

• Litmus test• Remove the factor - Does the mishap occur?

• Rejected Causal Factors • What does everyone else think caused the

mishap???• Other Identified Non-Causal Hazards

• If it couldn’t CAUSE the mishap or other damage or injury THEN it doesn’t belong in

• the SIR• Environment doesn’t CAUSE mishaps

Page 25: SIR Part 2 MISHAP INVESTIGATIONS. SIR PROCESS OVERVIEW Get the Facts Review Lines of Evidence Determine Causal Factors (CF) Place CF’s in Domino Chain.

ASSASS ANALYSIS SUMMARY

Accepted Material or human Factor

CF: Who did What or Comp/Mode statement. ACCEPTED

Prove the statement is TrueShow how it led to the mishap or

other damage/injuryDiscuss Why: HFACS/AgentConclude with: Based on the

above Analysis The AMB concludes that… restate EXACTLY your opening Who did What or Comp/Mode statement due to an L code or Agent.

YES: HFACS and Nano coding

YES: COMP, MODE, AGENT

Rejected

Material or Human FactorCF: Who did What or

Comp/Mode. REJECTED

Prove the statement is False, or

Even if it is TRUE that it DID NOT lead to the mishap (or other damage and injury)

Conclude with: Therefore, the Board concludes that...

- No HFACS nor Comp, Mode, Agent

Page 26: SIR Part 2 MISHAP INVESTIGATIONS. SIR PROCESS OVERVIEW Get the Facts Review Lines of Evidence Determine Causal Factors (CF) Place CF’s in Domino Chain.

ASSASS OTHER DAMAGE/INJURY

• Separate Causal Factors• Avoidable damage

• Same “litmus test” as Mishap Causal Factors

• Examples:• Non-crashworthy fuel system• Inadequate survival training• Faulty life support equipment• Non-compatible equipment• Violation of Policy (SOP, 3710, NATOPS)

Page 27: SIR Part 2 MISHAP INVESTIGATIONS. SIR PROCESS OVERVIEW Get the Facts Review Lines of Evidence Determine Causal Factors (CF) Place CF’s in Domino Chain.

ASSASS

AN E.I. REVEALED LANDING GEAR SYSTEM WAS FULLY OPERATIONAL AT THE TIME OF THE MISHAP AND POST-MISHAPINVESTIGATION AND PHOTOGRAPHS INDICATE THE LANDING GEAR HANDLE IN THE UP POSITION. MP HAD ONLY FOUR HOURS SLEEP (PC-307) PRIOR TO THE FLIGHT. THE COMMAND DID NOT HAVE AN ADEQUATEDUTY OFFICER INSTRUCTION AND THE DUTY OFFICER CALLED THE MP TO ANSWER SCHEDULING QUESTIONS THEREBY, NOT ALLOWING HIM THE REST REQUIRED BY OPNAVINST 3710.7 (SV-001). BASED ON THE ABOVE ANALYSIS THE AMB CONCLUDES MP FAILED TO LOWER THE LANDING GEAR BECAUSE HE LACKED ADEQUATE REST AND WAS DISTRACTED BY A RADIO CALL.

HUMAN FACTOR

MP FAILED TO LOWER THE LANDING GEAR

RAC-1

ACCEPTED.

Page 28: SIR Part 2 MISHAP INVESTIGATIONS. SIR PROCESS OVERVIEW Get the Facts Review Lines of Evidence Determine Causal Factors (CF) Place CF’s in Domino Chain.

ASSASS OTHERS

• To avoid command influence, Appointing Authorities or any endorsers of an SIR SHALL NOT review a class A SIR prior to its release via message.

• Appointing authorities of Class B and C AMBs may review SIRs for completeness (as opposed to review for concurrence or non-concurrence) prior to the release of the SIR message and mailing of the enclosures.

• Should the appointing authority consider the investigation or report incomplete, he/she should send the report back to the AMB along with sufficient direction to ensure an acceptable. (pg 7-29)

OPNAV 3750.6R page 7-29

Page 29: SIR Part 2 MISHAP INVESTIGATIONS. SIR PROCESS OVERVIEW Get the Facts Review Lines of Evidence Determine Causal Factors (CF) Place CF’s in Domino Chain.

ASSASS AMB CONDUCT

• DETERMINE CAUSAL FACTORS (CFs):• WHO did WHAT WHY

• HFACS: Human Factor, Acts, Preconditions, Supervision, Organizational Influence

• Component, Mode, Agent (HFACS if involved)

• DETERMINE DOMINO CHAIN OF EVENTS for CFs: • Usually Chronologically • WHO did WHAT and WHEN• Policy, Planes/Parts, People• Have it make sense for your SIR

• Time Management – 4 Hours dedicated for Deliberation:• SAS Instructors for Guidance• Senior Member for Steerage• Everyone has a vote • Don’t be Narrow minded, Something unusual rears its head

Page 30: SIR Part 2 MISHAP INVESTIGATIONS. SIR PROCESS OVERVIEW Get the Facts Review Lines of Evidence Determine Causal Factors (CF) Place CF’s in Domino Chain.

ASSASS

• OTHERS:

• REJECTED CFs are almost as important as ACCEPTED• What will someone from the outside looking-in think

caused this mishap • Now, PROVE him wrong

• RECOMMENDATIONS: Natural Progression after CFs• How to fix it today, tomorrow, and the future• Squadron, Community, Navy

AMB CONDUCT