COMPARATIVE STUDY OF INDUCTION TRAINING AND MEASURING ITS EFFECTIVENESS IN BHEL By: Ankita Ashok Modi PGDM HR Birla Institute of Engineering and Technology
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COMPARATIVE STUDY OF INDUCTION TRAINING AND MEASURING ITS
EFFECTIVENESS IN BHEL
By: Ankita Ashok Modi
PGDM HR Birla Institute of Engineering and Technology
Company Profile
•Bharat Heavy Electricals Limited was established in 1964. •It is one of the largest engineering and manufacturing companies in India in terms of turnover. •Its products are divided into seven segments- Power, Industries, Transportation, Renewable Energy, Oil and Gas, Transmission and Global. •It is one of India’s nine largest Public Sector Undertakings, known as Navratna or nine jewels.
Human Resource Development Institute (HRDI)
•HRDI, Noida came into existence in the year 1996. • Formed to cater to developmental needs of its senior executives and to help actualize BHEL Vision of "Global Engineering Enterprise providing solutions for a better tomorrow”. •HRDI is the apex centre for planning and design of HRD interventions. •HRDI organizes programmes for Private and Public Sector and offers management consultancy in response to the specific needs of the organizations
Project
The project has been divided into two parts: Part A: Comparative study of induction training at BHEL
•To study different induction training programs held at BHEL for different levels • To do comparative study of Dakshata 2011 and Dakshata 2013
Part B: Analysis of feedback forms
•To analyze the feedback forms received from different BHEL units and compare the effectiveness of the new induction program.
Induction Trainings at BHEL
Dakshata
(for executive/engineer trainees)
To groom new recruits into professionals aligned with business objectives of BHEL who
will successfully lead the organization in future.
Nipun
(for supervisor trainees)
To develop the recruits into highly effective supervisors capable of canalizing their own
and others’ resources for achieving company’s Vision, Mission & Values.
Praveen
(for artisans)
To prepare a solid foundation for developing highly capable and committed work force capable of canalizing their capabilities for
achieving desired objective
Comparative Study: Dakshata 2011 and Dakshata 2013
Findings of the study •Changes in duration of the training period. •Changes in different modules •New modules were added like R&D Initiatives in BHEL; Syndicate Work and Presentation and Risk Management These sections were added so that the ETs would have a thorough knowledge of the activities of different sections of the department in which they are posted.
Part B: Analysis of Feedback Forms
This year there were 196 ETs who went for training under Dakshata 2013. A snapshot of compiled feedback received on various parameters from the units is as follows: Module Rating
M2- Common induction learning (CIL) 8.9
M2A- Organizational Effectiveness (Behavioral Module) 8.6
M2B- Functional Management Orientation 8.3
M3- Unit Specific Learning 8.9
M4- Project Site and Sister Unit Learning 8.9
M6 – Intradepartmental exposure 8.4
M7- On-the-Job Learning 9.1
Coordination 8.9
Stay 8.6
Infrastructure 8.5
Mentoring 8.6
Overall 8.7
Overall Feedback
Part B: Analysis of Feedback Forms
Unit Jd’pur R’pet Bpl HWR ROD EPD Jhansi Trichy Rudrapur IS TBG R&D ISG
Rating 9 9 8.41 8.4 8.67 9.5 8 8.66 8 9 9 9 9
0
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9
10
Overall Feedback
0
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9
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Jd'pur R'pet Bpl HWR ROD EPD Jhansi Trichy IS R&D ISG
2011
2013
Dakshata 2013 Comparison with Dakshata 2011
Part B: Analysis of Feedback Forms
Overall Rating of Module M2- Common induction learning (CIL) Jd’pur R’pet Bpl HWR ROD EPD Jhansi Rudrapur IS TBG R&D ISG
9.5 9 8.61 8.2 8.67 10 8 9 9.5 8.4 9 9.6
0
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9
10
M2- Common Induction Learning
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9
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Jd'pur R'pet Bpl HWR ROD EPD Jhansi IS R&D ISG
2011
D-2013
Dakshata 2013 Comparison with Dakshata 2011
Part B: Analysis of Feedback Forms
MODULE M3- Unit Specific Learning
Jd’pur R’pet Bpl HWR ROD EPD Jhansi Trichy Rudrapur IS TBG R&D ISG
9 9 8.3 8.3 9 10 8 9.32 9 9.75 7.6 9 9.6
0
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M3- Unit Specific Learning
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Jd'pur R'pet Bpl HWR ROD EPD Jhansi Trichy IS R&D ISG
2011
2013
Dakshata 2013 Comparison with Dakshata 2011
Part B: Analysis of Feedback Forms
MODULE M4- Project Site/Sister Unit Visit
Jd’pur R’pet Bpl HWR ROD EPD Jhansi Trichy Rudrapur IS TBG R&D ISG
9 9 8.82 8.2 8.67 10 9 9.26 8 9 7.6 9.5 10
0
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10
M4- Project Site/Sister Unit Visit
0
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Jd'pur R'pet Bpl HWR ROD EPD Jhansi Trichy IS R&D ISG
2011
2013
Dakshata 2013 Comparison with Dakshata 2011
Part B: Analysis of Feedback Forms
MODULE M6- Intradepartmental exposure
Jd’pur R’pet Bpl HWR ROD EPD Trichy Rudrapur IS TBG R&D
9 9 8.68 8.5 7.33 9 8.97 7 9 8.4 9
0 1 2 3 4 5 6 7 8 9
10
M6- Interdepartmental Exposure
0
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Jd'pur R'pet Bpl HWR ROD EPD Trichy IS R&D
2011
2013
Dakshata 2013 Comparison with Dakshata 2011
Part B: Analysis of Feedback Forms
MODULE M7- On-the-Job Learning
Jd’pur R’pet Bpl HWR ROD EPD Jhansi Trichy Rudrapur IS TBG R&D ISG
9 9 8.11 8 9.33 9.5 9 9.24 9 10 9.8 9 9
0
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M7- On-the-Job Learning
0
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Jd'pur R'pet Bpl HWR ROD EPD Jhansi Trichy IS R&D ISG
2011
2013
Dakshata 2013 Comparison with Dakshata 2011
Part B: Analysis of Feedback Forms Most Appreciated Module Most Appreciated Module Most Appreciated Module Most Appreciated Module
Most Appreciated Module
0
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M2 M2A M2B M3 M4 M6 M7
Appreciated Modules
Observations: •Most appreciated module is M7 On-the-Job Learning, closely followed by module M2- Common induction learning (CIL), M3- Unit Specific Learning and M4- Project Site and Sister Unit Learning. •ROD is the only unit which has received the lowest rating for M7 module. The unit needs to find out the cause that has led to such a low rating.
Part B: Analysis of Feedback Forms
Modules that need improvement
0
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2
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9
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M2A M2B M2B(1) M2B(2) M2B(3) M2B(4) M2B(5) M2B(6) M2B(7) M2B(9) M4 M6 M7
Need Improvement
Observations: •Module M2B (9) – Information Technology has been voted as the module which is in need of improvement. •Eight units have suggested that this module needs improvement.
Part B: Analysis of Feedback Forms
Critical Observations •According to Trichy unit, the modules which need improvement are M6- Interdepartmental Exposure and M4- Project/Sister Unit Visit for which the ratings are 8.97 and 9.26, while one of the most appreciated module is M2A- Organizational Effectiveness with rating 8.63. The unit needs to find out why does it needs improvement for module M4 and not M2A. •Module M7- On-the-job Learning has been appreciated the most and only Bhopal and Haridwar are the two units which has received low rating for this module as compared to other units. These two units need to find out why they are lacking behind.
Recommendations
•For evaluation the written tests are conducted using paper-pen which takes up a significant cost every year. The costs include cost of paper, printing ink, courier (when questions are sent from HRDI) etc. To save this cost its necessary to conduct these tests online. A proposal has been sent as the present infrastructure does not support this change.
•Every year the analysis of feedback forms are done for the current year. The analysis should also contain a comparative study with the previous year so that the units can know of their performance whether it is better or worse than the previous year.
•This year Bhopal has performed badly as compared to previous year where it was among top three units. A survey needs to done to find out the reasons for this lacking performance