SIP TRUNKING
Nov 13, 2014
SIP TRUNKING
Today’s Agenda
Introductions
What is a SIP Trunk
Ideal Environments
Challenges
Cost Components
Summary/Questions
Representative of All the Major CarriersVoice/Data/InternetCreative, Value Driven Network SolutionsDesign/Implementation/On-Going Support
Single Point of Contact
A SIP (Session Initiation Protocol) connection is a service offered by many ITSP (Internet Telephony Service Providers) that connects a company's PBX to the existing telephone system infrastructure (PSTN) via Internet using the SIP VoIP standard.
Originally Designed in 1996Standards Formulated in 2000 (IETF)*Commonly Utilized by Carriers
* IETF - Internet Engineering Task Force
IP Telephony Today
TDM – Time Division Multiplexing
SIP Overview
Internet`
` Inbound Calls
Back UpLine(s)
SIP Trunks
Remote Site(s)
DataNetwork
TelephoneSystem
Outbound Calls
SIP Gateway
ITSP
Central Site
Types of SIP
Naked SIPBundled AccessIntegrated Access
VoiceData Internet
SIP Interface Methods
EthernetISDN PRIAnalog Lines
SIP Interface Methods
Internet`
` Inbound Calls
SIP Trunks
TelephoneSystem
Outbound Calls
SIP Gateway
ITSP
ISDNPRI
AnalogLines
Ethernet
SIP Misconceptions
VoIP vs. SIPCalls Are NOT Free
SIP Key Benefits
Virtual Telephone NumbersReduced Telephone System Equipment
Business ContinuityFlexible Trunk Quantities
SIP ConsiderationsSystem CompatibilityTelephone System VendorSIP AvailabilityAdditional Bandwidth RequirementsData/WANInternet32 to 80 Kbps per Concurrent Voice
Channel
Hybrid Solutions
Ideal Environments for SIP
Multiple LocationsRelocationsSeasonal RequirementsFunctionality/Features
Multiple Locations - Current View
Multiple Locations - SIP View
Internet`
` Inbound Calls
Back UpLine(s)
SIP Trunks
Remote Site(s)
DataNetwork
TelephoneSystem
Outbound Calls
SIP Gateway
ITSP
Central Site
SIP Benefits – Multiple Locations
Centralized Call FlowStaff Reduction/ReassignmentTrunk ReductionBusiness Continuity
Ideal Environments – Relocations
Telephone Number PortabilitySubstitute for Expensive RCF Charges
Pre Assign Telephone NumbersTrunking Predictions
Seasonal Challenges
Variant Call FlowTime of DayTime of Year
Busy Signals/Unavailable Outbound Lines
Expensive Line Charges
StartingHour Out In In/Busy Out In In/Busy Out In In/Busy Out In In/Busy Out In In/Busy
8:00 0 34 0 5 22 0 0 28 0 0 28 0 3 14 09:00 32 136 0 44 124 0 24 111 0 34 124 0 36 111 010:00 55 189 0 66 155 0 54 151 0 56 162 0 57 176 211:00 80 173 0 65 221 20 69 184 0 64 190 0 80 175 012:00 74 190 0 61 173 0 63 203 2 68 164 0 64 180 1413:00 68 180 5 56 200 0 49 179 0 40 166 0 47 160 014:00 62 211 5 40 225 28 53 234 36 67 174 1 27 196 015:00 60 208 8 88 178 0 35 209 17 67 187 0 48 160 016:00 60 189 2 73 200 0 55 234 43 70 217 19 49 171 117:00 44 147 0 37 110 0 47 87 0 21 104 0 11 96 118:00 18 47 0 16 73 0 10 50 0 17 58 0 9 46 0
Total 553 1,704 20 551 1,681 48 459 1,670 98 504 1,574 20 431 1,485 18
Monday Tuesday Wednesday Thursday Friday
Call Flow Example
Ideal Environments – Seasonal
Dynamic Call PathsBandwidth on DemandReduced Hardware
Ideal Environments Functionality/Features
Direct Inward Dialing (DID)Trunk FlexibilityMulti Functional Access
VoiceDataInternet
SIP Challenges
Fax/Modem Traffic911/Emergency CallsVoice QualityFirewallsLocal Area NetworkTrouble Shooting
SIP Cost ComponentsAccess
Bandwidth
SIP TrunkTelephone Numbers
Usage PlansLocalLong Distance
EquipmentTelephone SystemGateway/Interface
EquipmentLAN/Firewall/Router
Internet Inbound Calls
SIP Trunks
TelephoneSystem
Outbound Calls
SIP Gateway
ITSP
ISDNPRI
AnalogLines
Ethernet
Bandwidth/Access
SIP Trunks
Calling Plans
Summary
SIP Is NOT for EveryoneCompare SIP ProvidersVery Dynamic Marketplace
Questions
Thank You!