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    Summer Internship Project

    Developed By:- Suraj Shah

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    INTRODUCTION

    The report (based on training and the problem/project studied)

    prepared by the student will be known as Summer Training Report.

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    What is SIP??????? At the end of second semester examination, every student of

    MBA will undergo on-the-job practical training in any

    manufacturing or financial or Service organization. The

    training will be of 6 to 8 weeks duration.

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    Goal behind SIP During the training, the student will learn about the

    organization and analyze and suggest solutions of a live

    problem. The Objective is to equip the student with the

    knowledge of actual functioning of the organization and

    roblems faced b them for ex lorin feasible solutions and

    suggestions.

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    How you will do Internship?? During the course of training, the organization (where the

    student is undergoing training) will assign a problem/project

    to the student.

    Grading System

    ,

    Based on primary research

    Be careful while selecting your topic

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    TIPS for Internship Avoid CCP

    Avoid Informal clothes

    Always carry learning attitude

    Learn from every incident

    Avoid confusion in organization

    Follow deadlines

    Follow format given for project

    Always show bibliography

    & Kindly make your project spiraled..

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    Evaluation of Project Report The report will have two certificates. One by the Reporting

    Officer of the organization where the student has undergone

    the training and One from Faculty mentor. These certificates

    should be attached in the beginning of the report.

    The re ort will be evaluated b a anel of nominated

    examiners.

    It is mandatory that you will make presentation in the

    presence of teachers and students. The student is expected to

    answer to the queries and questions raised in such a meeting.

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    Always choose..

    UNIQUE TOPIC

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    MBA-Retail (Topics)

    Effectiveness of promotional schemes in Retail stores

    Study of retail store operations

    Impact of retail store design & layout on customer mind

    to..

    Role of FDI in Indian retail sector or consumer percetiontowards role of FDI

    A study on retail consumer behaviour-personal, social &cultural

    A study on Loyalty programs in organised retail sector

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    MBA-Retail (Topics) A study on changing consumer preferences towards organised

    retailing from unorganised retail ing

    A study on strategies for promoting retailers brand

    An analysis of possible strategies for successful internet based

    customer services in retail

    Measuring the effectiveness of display system in retail industry

    Consumer preferences towards private lablesVS national brands

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    MBA-Retail (Topics) A study on effective supplychain practices in organised retail

    sector

    Impact of retail IT application on effective store operations

    s u y on cus omer re a ons p managemen prac ces nretail store

    Major Issues in mall management

    Analysis of training needs assesment of retail sales executives-

    case study

    A study on ethical issues in organised retail sector

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    MBA-Retail Top Companies

    These are the top 10 retail companies in India: Shoppers Stop,

    Westside, Pantaloons, Lifestyle, RPG Retail, Crossword, Wills

    Lifestyle, Globus, Piramals and Ebony Retail Holdings

    Ti s for Gettin Hired

    1. Prepare a resume that highlights your passion for interactingwith customers and excellent communication skills.

    2. Include details of any awards or recognition bestowed upon

    you in school or college.

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    Career scope Customer Sales Associate: It is the entry-level post of retail business. But as

    every retail shop is completely dependent upon the sales they get, this is one ofthe important posts in this profession. To be a good sales person, one

    should have good knowledge about the products, the shop, the customers etc. Department Manager / Floor Manager/ Category Manager -These

    are some of the posts one could handle in the store.

    Store Manager: Store managers sometimes called General Manager or Storerec or, are respons e or manag ng an n v ua s ore an s ay- o- ay

    functioning. The store manager is in charge of the employees of the store and hehimself may report to a District or Area manager or the stores owner.

    Retail Operation Manager: It is the duty of a retail manager to plan andcoordinate the operations of the outlet. This involves the layout of merchandise,monitoring the retail orders and stock, analysing the supply etc. Candidates

    with Master Degree can start off as retail managers.

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    Career scope Retail Buyers and Merchandisers: They are the persons who select

    and buy the goods for the retail shop. They should understand the needsof the customer, should be aware of the trends in the market, and should

    possess great enthusiasm and energy.

    Manager Back-end Operations

    Logistics and Warehouse Managers

    Retail Communication Manager

    Retail Marketing Executives

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    MBA-IB International Marketing, Departments of Companies having

    Exports abroad (Automobile Companies such as Tata Motors,

    Hyundai Motors, etc.,) International Placements in company office abroad (MNCs such

    as Procter and Gamble, Nestle, etc.)

    In export or import departments of engineering and FMCG

    Companies. In Global shipping companies (Maersk shipping, Mitsubishi

    shipping).

    In travel houses and tourism sector (Thomas Cook).

    In International Logistics and Courier companies (DHL, ExcelLogistics).

    In Consultancy Firms (Mckinsey, Price Waterhouse).

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    Interview Tips

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    DressDressDressDress for Successfor Successfor Successfor Success Examples (Male)Examples (Male)Examples (Male)Examples (Male)

    18

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    ConservativeConservativeConservativeConservative Colors (Male)Colors (Male)Colors (Male)Colors (Male)

    19

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    Examples (Female)Examples (Female)Examples (Female)Examples (Female)

    20

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    Casual Work AttireCasual Work AttireCasual Work AttireCasual Work Attire

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    Sitting Etiquettes.

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    Could you briefly introduce yourself?

    Meaning of your name or question from your birth year.

    Wh ou choose IB or Retail as a s ecialization?

    Why do you want to be a Part of our company for SIP? Please talk about your strengths.

    What are your plans for the next five years?

    Why do you want to work at our company?

    What were some extracurricular activities you did in college?

    What are your weaknesses?

    MOST COMMON INTERVIEW QUESTIONS.

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    Conceptual Clarity

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    Logistics ManagementLogistics ManagementLogistics ManagementLogistics Management"Logistics management is that part of supply chain

    management that plans, implements, and controls the

    efficient, effective forward and reverse flow and storage of

    goods, services and related information between the point of

    ori in and the oint of consum tion in order to meet

    customers' requirements."

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    Supply chain management Supply chain management is a broad, integrating process that

    entails many other aspects aside from logistics.

    Those aspects include finding and obtaining the goods to sell,negotiating pricing, manufacturing, storage, packagingand inventory control.

    ,

    allocation and control, third-party negotiation and collaboration aswell as management of supply and demand. The broad territorycovered by supply chain management is why some of theseprocesses have splintered off into another subcategory of supply

    chain management known as demand planning, which, likelogistics, can be viewed as a separate but related area of expertise.

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    Etiquettes

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    When I think of etiquette, I think of

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    When I think of etiquette, I think of

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    When I think of etiquette, I think of

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    When I think of etiquette, I think of

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    Etiquette A TicketOriginal meaning:

    A ticket proving that the person knew the rules required for

    admittance behind closed doors. It will reveal your personality.

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    Who should initiate the greeting??

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    Dos and Donts Do wait for a female business colleague to initiate the

    greeting. Indian men do not generally shake hands with

    women out of respect.

    Do use titles whenever possible, such as Professor or

    oc or . e person oesn ave an o c a e, use

    Mr., Mrs., or Miss and their last name.

    Dont refuse any food or drink offered to you during

    business meetings.

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    Communications The official languages are English and Hindi. English is

    widely used in business, politics and education.

    Do not thank your hosts at the end of a meal. "Thankyou" is considered a form of payment and insults yourhosts.

    e wor no s cons ere par cu ary ars n n a.Refusing a request in a more evasive manner is bothcommon and polite. Never directly refuse an invitation.Instead, use non-verbal cues and indirect communicationto voice your disagreement.

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    Question 1

    The best way to meet people at a business or social function is to:

    a) Head for the bar or buffet immediately upon arrival

    b) Introduce yourself to two people who are standing close and talking

    c) Look confident, standing in the center of the room, and wait for

    someone to approach you

    d) Introduce yourself to a person standing alone

    e) Stick close to those you know very well and forget about the rest

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    Question 2When expressing thanks to someone who has given you a gift, you:

    a) Send an email because it is faster and more efficient

    b) Send a handwritten note within 48 hours

    c c up e p one an ca w n ours

    d) Consider a verbal thank you sufficient

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    Question 3

    When you are dining with someone important and your cell phone rings, you:

    a) Answer it within two rings and keep the call brief

    b) Ignore it and pretend that someone elses phone is ringing

    c) Apologize and turn the phone on silent mode. The person youre withtakes priority.

    d) Apologize, step away from the table, and take the call in the lobby or

    restroom.

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    Question 4

    When seated at a round or rectangular table:

    - -, , , ,

    b) Remember left to right, D-D-R: drink, dinner plate, roll

    c) It doesnt matter. Theres enough water and bread to go around anyway.

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    Question 5

    When you reach a doorway at the same time as another person, the

    following rules apply:

    a oever arrives irst s ou open it an o it or t ose w o are o owing

    b) Men should always open doors for women

    c) Women should open doors for men to prove that they are no longer oppressed

    d) Always open the door for someone if that person has his or her hands full

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    Question 6

    When exiting an elevator and a more senior person is toward

    the back, always:

    b) Exit first if you are closest to the door

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