Simply Smarter Communications for Smarter Working

Simply Smarter Communications™

Simply Smarter Communications for Smarter Working


Sales Manager

Belux

Patrik Dekrijger

CONFIDENTIAL • EVOLVE 2.0 •

Agenda• The Way we Work around the globe• Unified Communications: What’s missing?

Introducing:• SmartSet and SmartSpeaker• SmartPresence• Adoption Tools• UC toolkit• Starterkit

Welcome to Simply Smarter Communications

21/04/23 3


Autumn 2010

Global – Way we Work Study


90% of Enterprise Employees Work Off-site

46%

27%

17%

10%

of Enterprise Employeeswork off site some of the timenone

More than half their time

Quarter to half of their time

Quarter of their time or less

SOURCE: “HOW WE WORK: COMMUNICATION TRENDS OF BUSINESS PROFESSIONAL. PLANTRONICS 2010”

NO LONGERTOGETHER !

21/04/23 5


We’re Conferencing More Than Ever

SOURCE: “HOW WE WORK: COMMUNICATION TRENDS OF BUSINESS PROFESSIONAL. PLANTRONICS 2010”

21/04/23 6


Virtual Interaction is the most fundamental change

Body-less Communications

721/04/23

Voice OnlyFace-to-Face Voice Only

Body Language

55%

Face To Face: Mehrabian, A. (1971). Silent messages. Wadsworth, Belmont, California. Telephone: Mehrabian, Albert & Morton Wiener (1967): Decoding of inconsistent communications.

Journal of personality and social psychology 6(1): 109-114.

Tone of Voice 38%

Message 7%

Tone of Voice 87%

Message 13%


EMEA Home Working Study

Lost in Translation


Home working is a growing phenomenon

21/04/23 9

29% ofglobal workforce

mobilein 2008



21/04/23 10

35% ofglobal workforce

mobilein2013



21/04/23 11

50% of

Western Europeworkforce mobile

in 2013


The scale of the change is often underestimated

21/04/23 12

Scale ofchange

underestimated

the

is often hugely


The scale of the change is often underestimated

21/04/23 13


Work-style becomes Lifestyle

21/04/23 14


Workspace becomes ‘Life-scape’

21/04/23 15


People have to find new ways to engage with others remotely

21/04/23 16


Unified Communications


Presence

Five Speeds1. Get attention via Instant Message2. Click to talk with PC3. Invite more to audio-conference4. add video for extra dimension5. overdrive into TelePresence

The new Communications Gearbox

21/04/23 18CONFIDENTIAL • EVOLVE 2.0 •


Voyager PRO UC “SmartSet”

21/04/23 19

Next Generation

intelligent headset

For Mobile Professional

utilising Smart Sensors


Calisto 800 Series “SmartSpeaker”

21/04/23 20

IntelligentSpeakerphone

with

Wireless Microphone


Unifying Presence with the VoyagerPro UC ‘SmartSet’

SmartSensors that know

when the headset is worn

+Intelligent software layer

that integrates with UC systems

=

21/04/23 21

Unified Presence across PC & Smartphone


Mobile Phone Status

21/04/23 22

Busy

When on a mobile call

softphone presence status is

automatically updated


Multi-Softphone Status

21/04/23 23

When on a softphone call

presence status is updated in

other softphones

Busy


Customisable Voice Presence

Presence Change on Headset On/Off

Presence is updated when headset

is put on or removed*

21/04/23 24


Demo

21/04/23 25

DEMO Presence


UC Toolkit Portfolio: What’s Included

Whitepaper and Assessment Tool

Wireless Voice in the Office

Custom Interactive Setup GuidesCustom Quick Setup Guides

Guidelines

FAQs

Checklists

Surveys

04/21/23


• StarterKit Available:• 4 devices = 4 different profiles of users

Starterkit

21/04/23 27


Simply Smarter Communications for Smarter Working

Documents