Simple and effective tips to make e-Learning successful – lessons learned from various industries

"Simple and effective tips to make e-Learning successful – lessons learned from various industries” Dr. Daniel Stoller-Schai, [email protected]

Al Jouf University, Sakaka Al Jouf, April 2-3, 2014

NCeL 12th Seminar e-Learning Practices: Factors for Successful Performance

My Academic Background

03.04.14 © Dr. Daniel Stoller-Schai | LerNetz AG 2

My Professional Background eLearning Pioneer in Europe/USA Director Education Design Switzerland

Hearing aid manufacturer, Nr. 1 Worldwide Global Education Design Manager

Largest Bank in Switzerland Director eLearning Design Switzerland, EMEA, Asia Pacific


My current position Head of the business unit «LerNetz for Enterprises Solutions», Member of the board

Lecturer in MAS courses for eLearning, Knowledge Management and Social Media

Leonardo European Corporate Learning Award http://www.leonardo-award.eu Swiss eLearning Conference, www.selc.ch


LerNetz AG: Headquarter in Bern We are specialized on the didactical conception and implementation of learning media and the design of blended learning scenarios.


What we see from our office


LerNetz AG: Office in Zürich


We cover all eLearning aspects


LerNetz for Enterprises

Lernetz for Communica4ons

LerNetz for Schools

We practice virtual/mobile work


Confluence Wiki

Yammer Plattform

Cloud/Mobile Computing

WebConferencing

We practice virtual/mobile work


Agenda

! What is successful eLearning? ! The Framework: LerNetz Learning House o  Learning Visions / -Strategy o  Learning formats o  Competencies o  Technology Systems / Platforms / Authoring tools

! Summary


What is successful eLearning?



Learner

1.  Enhance the learners motivation to learn

2.  Focus learners on behavior-enhancing tasks

3.  Create meaningful and memorable experiences Source: Dr. Michael Allen

Personal Learning Environment


Learner

Source: https://ple.tugraz.at/index.php/wall/index

Personal Learning Environment

03.04.14 © Dr. Daniel Stoller-Schai | LerNetz AG 15 Source: https://ple.tugraz.at/index.php/wall/index



Manager/Dean

Learning Designer /Producer

•  Possibility to design interesting – state-of-the-art –learning processes

•  Powerful authoring tools and learning platforms •  Not only production of “boring” web based trainings

•  Budget under control •  Top level learning goals achieved •  Learning Vision realized (if there is any)



•  No server, network and software issues •  Few support cases •  Easy updates and maintenance

Trainer / Moderator

IT Department

•  Few dropouts in my courses •  Excellent results at the end of a training program, •  Transfer of knowledge into practice, •  Active participation in learning communities



It depends on the

perspective!

Trainer / Moderator

Manager/Dean


Learner

IT Department

The Framework: LerNetz Learning House

LerNetz Learning-House®

Learning Vision / -Strategy

Self directed Learning

Collaborative Learning

Social Learning

Technology Systems / Platforms / Authoring Tools

Testing / Assessments

Competencies

Trainer / Moderator

IT Department

Manager/Dean









Social Learning



Competencies

Manager/Dean


Examples: Learning Vision

Background – Dr. Michael Allen


http://www.alleni.com

Background

Rick Levine Doc Searls

David Weinberger Christopher Locke

Weinberger, D./Levine, R./Locke, C./Searls, D.: The Cluetrain Manifesto, Cambridge (MA) 2000.


Current topics


Compliance Training

Mobile Learning Workplace Learning

Blended Learning

Informal Learning

Print and eBooks

MOOCs

LMS vs. Learning Environment

User generated learning content

From vision to (measurable) goals


VISION

GOALS

DASHBOARD




Learning formats | Self directed Learning





Social Learning



Competencies


Self directed learning


Rapid learning


User generated learning content


Example: “Comicator”

http://handystar.ch


Example: “enhanced eBook”


Example: “Educational Movies”


Example: “Videoserver”


Example: “Learning App”


Example: “Learning Games”



Learning formats | Collaborative Learning





Social Learning



Competencies


WebConferencing

Virtual Classroom and E-Meetings


WebConferencing Phonak: Hybrid Customer-Training Switzerland – Hungary


Virtual Lectures

Die Wissenschaft

The audience The experts

Phonak E-Lectures


Virtual Conference „Phonak Virtual Conference“ with 400 participants from 40 countries in 4 languages


Hybrid conference


“Head Learning Networks Cisco” speaks with participants of the 4th Swiss eLearning Conference 2013. www.selc.ch

3D Training-World


© UBS / Vcomm 2009

3D Training-World

© UBS / Vcomm 2009


3D Training-World

Emotion-Panel © UBS / Vcomm 2009



Learning formats | Social Learning





Social Learning



Competencies


Example: Social Learning IBM

Source: Dr. Peter Schütt, IBM 2007


Example: Social Learning UBS


Types of communities


7 Learning communities for formal learning programs

Example: Securitas AB, Sweden CEO of Securitas is the key blogger of the company. Source: Sune Nanberg et al., Securitas AB Screenshot Knowtech 2011 http://www.securitas.com/en/


An 8-step program to build up Learning Communities


Initiation Start Mainte-nance

1.  Information

2.  Startevent

3.  Preparation

4.  Setup / Design

5.  Training

6.  Pre-Launch

7.  Launch

8.  Mainte-

nance and

Reporting

Initiation | Setup / Design


Featured Participant

ETP Banner (optional)

Welcome Message Includes purpose

Actions

Important Links

Feature Section (e.g. Assignments)

��

A Day In the Life Blog

Discuss a topic/ Share an idea/ Ask a Question

Share a Success

Connect with Experts

�

�

Announcements �

Recent Content

Upcoming Events � �

��

�

(Source: Jive / UBS 2011)

Start | Launch

Pop 1 2 3 4 5

1: Switzerland (Red) 48 15% 1% 1% 2% 2%

2: Asia Pacific (Pink) 23 1% 23% 0% 1% 0%

3: Americas (Black) 35 1% 0% 12% 2% 1%

4: UK (Dark Blue) 22 2% 1% 2% 17% 8%

5: Europe EMEA (Grey) 6 2% 0% 0% 10% 37%



Learning formats | Testing / Assessments





Social Learning



Competencies


Single Choice / Multiple Choice


“Stop the movie…”


Read article / answer questions


Learning paths: Duolingo



Competencies





Social Learning



Competencies

Trainer / Moderator

Blended Learning Design


Business Need 1.Before Preparation

2. During Training

Event

3. After Evaluation

Regulatory Knowledge

Leadership Skills

Sale & Advisory Skills

and Knowledge

Social/Collaborative Learning

Self-Paced Face-to-Face Social/Collaborative (Learning Communities and others)



Informal Learning (learning environments to foster informal learning, pull approach)

Informal

All topics

4. Transfer

Change your face-to-face trainings


Face-‐to-‐face Training Online Training Online Training

Follow up

One to many

Change your face-to-face trainings


Face-‐to-‐face Training Online Training Online Training

Follow up

Many to many

Hands on training for Phonak...


... and Didactial Templates

1. Educational Movies about Soldering techniques

2. Assessment

3. Virtual Classroom

4. Hands-on Training








Social Learning



Competencies

IT Department

Classical approach

69

LMS

WBT TEST

03.04.14 © Dr. Daniel Stoller-Schai | LerNetz AG

Expanded approach

70

Video Virtual Classroom

Personalized Portal

Personalized Portal

Personalized Portal

Personalized Portal

eBooks User gen. content

LMS

WBT TEST

Community

WBT WBT

03.04.14 © Dr. Daniel Stoller-Schai | LerNetz AG

Mobilize Learning


HTML5 Responsive Design WLAN Connections and Flat Rates

Summary The two main factors are clear goals (What do we want to achieve with eLearning?) and communication across hierarchical levels and between different departments (Who is doing what? How can we achieve the goals together?)

Successful eLearning

Manager / Dean ! What is the Learning vision? ! What are the goals for eLearning? ! How do you measure it? ! Create a clear strategy and concrete

tasks for your eLearning team ! Explore the new learning formats

yourself 03.04.14 © Dr. Daniel Stoller-Schai | LerNetz AG 73

Trainer / Moderator

IT Departement

Manager/Dean



Learning Designer / Producer ! Explore the new learning formats

yourself... and get familiar with the authoring tools

! Design blended learning scenarios, help to change face-to-face training

! Create learning events, not just courses


Trainer / Moderator

IT Department

Manager/Dean



Trainer / Moderator ! Explore the new learning formats

yourself... And get familiar with moderation techniques

! Activate your participants on a community platform with tasks.

! Share best practices and successes. It is about storytelling!


Trainer / Moderator

IT Department

Manager/Dean



IT Department ! Explore the new learning formats

yourself... and get familiar with the backend systems

! Be a partner of the eLearning Team ! Help to make eLearning processes

available on mobile devices ! Deliver great service and support


Trainer / Moderator

IT Department

Manager/Dean


Thank you

! Dr. Daniel Stoller-Schai | Head of «LerNetz for Enterprises Solutions», Member of the board

! LerNetz AG – Network for interactive learning media, Switzerland ! Contact: [email protected] / www.lernetz.ch

! Dr. Daniel Stoller-Schai is an Education Design Expert with special expertise in Organizational Learning, eLearning, Knowledge Management, Social Media and Learning Architectures. He holds a master in Pedagogy and Computer Science from the University of Zürich as well as a PhD in Information Systems from the University of St. Gallen. Dr. Daniel Stoller-Schai worked as Director and Manager of Education Design for various companies in different industries. In addition, he is also the co-organizer of the Swiss eLearning Conference SeLC. In his current position he works for LerNetz AG in Bern as Head of «LerNetz for Enterprises Solutions» and Member of the board (http://ch.linkedin.com/in/danielstollerschai/en).


Simple and effective tips to make e-Learning successful – lessons learned from various industries

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