How can we speak a different language? Simon Ketteridge, Director of Business Growth & Strategy Sally Nicholson, Head of Health & Care National Federation of ALMOs Conference 2016 @RiversideUK #HealthAndHousing
How can we speak a different language?
Simon Ketteridge, Director of Business Growth &
Strategy
Sally Nicholson, Head of Health & Care
National Federation of ALMOs Conference 2016
@RiversideUK
#HealthAndHousing
Who are Riverside?
National housing association with over 80,000 social
and shared ownership tenants; managing social rented,
supported, retirement living & extra care.
Riverside Care and Support is our specialist support division, providing 337
accommodation-based, floating support and outreach services across 70 local authorities,
and managing approximately 9,559 tenancies.
Our Health and Care work
Health funding vs. health spending over the next 10 years
“The NHS needs to adapt to take advantage of the opportunities and innovate, harnessing all that science and technology has to offer.” - Simon Stevens NHS England Chief Executive –
Five year Forward View (2014)
The predicted NHS funding gap
The Five Year Forward View and new models of care
NHSE Five year forward View (5YFV) – A key strategic driver of change – NHS England response to
increased demand and constraints on supply.
Vanguard sites and healthy new towns
The factors driving NHS commissioning
7
Commissioning decisions
Pressure to introduce new models of care
Changing demographics, most notably
an ageing population
An increasing need to ‘test the market’
Devolution
New CCG ratings system
Identified areas of overspend
and poor performance
Data and outcomes
Where is the ‘new money’?
Sustainability and Transformation Plans (STPs)
• The 2016/2017 NHS Shared Planning Guidance asked every local health and care system in England to come together to create their own ambitious local plan for accelerating the implementation of the Five Year Forward View (5YFV).
• These blueprints, called Sustainability and Transformation Plans (STPs), will be place-based, multi-year plans built around the needs of local populations.
• See your handouts for STP leaders in your local area.
Where can ALMOs intervene?
ALMOs are ideally placed to stop ‘second tier’ individuals moving into the ‘top tier’
Integration
PREVENTION PLANNED CARE
URGENT CARE SELF CARE
An innovative and proactive voluntary sector
supporting integrated health and care
Prevention pathways that enable
people to remain independent
and at home
Fully integrated health and care services
with a focus on admissions prevention and
rapid discharge
Long term conditions
proactively managed
Effective
general
health care
People effectively looking after themselves and their families
Effective early supported
discharge
and Patient flows
A resilient integrated system
providing urgent care and support
INTEGRATION
What would integrated health and social care look like?
Worked Example – Riverside’s health prescribing model in
partnership with Liverpool CCG • Saved Liverpool CCG an
estimated £154,093 in
ambulance call out costs
• Saved Liverpool CCG an
estimated £80,847 in A & E
attendances
• Reducing ambulance response
times (an NHS performance
measure)
• Reducing delayed transfers of
care (an NHS performance
measure) because homes are
more suitably adapted for
hospital discharge
Worked Example – Health and Wellbeing
Riverside’s The Beacon, Catterick
• Designated Health and
Wellbeing worker
• Aims to tackle physical and
psychological conditions that
veterans typically experience
• Customers report a 50% uplift in
overall wellbeing levels when
being supported by community
health worker.
Worked Example – Extra Life and Wellbeing Clinic
Riverside’s STAGES Academy, Middlesbrough
To date:
• 60 Health Checks have taken place.
• 20 Nurse Practitioner appointments.
• 26 Healthy Heart Checks & Mini
Check appointments.
• Reduction in customers going to A&E.
Potential barriers preventing ALMOs accessing the
healthcare market
NHS Frequent
reorganisation and leadership
turnover
Clinically focussed on
data and outcomes
Political interference
with centralised
control
Changing complex policy
context Clinically dominance with hierarchical sub
cultures
Short term planning not
suited to housing benefit
realisation
Funding crisis
Improving working relationships and
communication with your local health
stakeholders
Up to date knowledge of
the NHS structure and policy context
Worked examples of providing effective
health and care interventions
Robust data collection and
evaluation
Readiness to take risks in the
healthcare market
Factors critical to success for ALMOs