SIM Win Install

HP Systems Insight Manager 7.1 Installationand Configuration Guide for MicrosoftWindows

AbstractThis document describes the installation and configuration of HP Systems Insight Manager. This document is intended for systemadministrators who plan to install and use HP SIM. It is helpful to have previous experience with Systems Insight Manager anda Windows operating system.

HP Part Number: 418812-402Published: June 2012Edition: 1

Copyright 20042012 Hewlett-Packard Development Company, L.P.

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Confidential computer software. Valid license from HP required for possession, use or copying. Consistent with FAR 12.211 and 12.212, Commercial

Computer Software, Computer Software Documentation, and Technical Data for Commercial Items are licensed to the U.S. Government under

vendor's standard commercial license.

The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express

warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall

not be liable for technical or editorial errors or omissions contained herein.

Acknowledgments

Intel and Itanium are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries. Microsoft,

Windows, Windows, XP, Windows Server, Windows Vista, and Windows NT are U.S. registered trademarks of Microsoft Corporation. Oracle

and Java are registered trademark of Oracle and/or its affiliates.

Contents1 Installation overview and requirements..........................................................5

First time install process overview................................................................................................5Upgrade overview....................................................................................................................5Pre-requisites............................................................................................................................5System requirements..................................................................................................................5

Support for Adobe Flash player.............................................................................................5Part 1: Windows Central Management Server..........................................................................5Systems Insight Manager Windows Virtual Machine support.....................................................8Part 2: Managed system requirements and recommendations.....................................................9Managed storage system....................................................................................................16SSH requirements...............................................................................................................17Foreign language support...................................................................................................17

HP CloudSystem Integrated Manager requirements.....................................................................17System support..................................................................................................................17Hardware support..............................................................................................................17

2 Installing HP Systems Insight Manager on the CMS for the first time.................23Preparing the system...............................................................................................................23Typical install.........................................................................................................................29Next steps.............................................................................................................................32

3 Configuring HP Systems Insight Manager.....................................................36Configuring HP Systems Insight Manager using the First Time Wizard............................................36

Operating-system-specific collections.....................................................................................37Operating-system-specific reports.........................................................................................38

Configuring Systems Insight Manager using the Options menu......................................................38

4 Setting up and configuring managed systems...............................................40Overview..............................................................................................................................40Setting up managed systems using the HP Systems Insight Manager interface.................................40Setting up managed storage systems.........................................................................................41

Installing SMI-S providers....................................................................................................41Verifying SSL.....................................................................................................................41Configuring SMI-S providers................................................................................................41Configuring HP Systems Insight Manager to discover storage systems........................................42Managing host systems with iLO4 using Agentless Management feature....................................42

Installing the HP Agentless Management Service ..............................................................42Configuring HP Agentless Management ..........................................................................42

5 Installing HP Integrated Remote Support......................................................44Device and access requirements...............................................................................................44HP Insight Remote Support installation process............................................................................44HP Insight Remote Support and HP Systems Insight Manager Synchronization.................................45

6 Upgrading HP Systems Insight Manager......................................................47Typical upgrade.....................................................................................................................51Custom upgrade.....................................................................................................................52Silent upgrade.......................................................................................................................53Data migration.......................................................................................................................55

Exporting data from a CMS................................................................................................55Importing data from a CMS................................................................................................56Post migration steps............................................................................................................56Next steps........................................................................................................................58

Contents 3

7 Uninstalling HP Systems Insight Manager.....................................................598 Configuration options................................................................................60

CPU utilization during data collection........................................................................................60Overview..........................................................................................................................60Implementation..................................................................................................................60

GUI time-out policy.................................................................................................................60Overview..........................................................................................................................60Implementation..................................................................................................................61

Systems Insight Manager audit log configuration........................................................................61Overview..........................................................................................................................61Implementation..................................................................................................................62

Configuring task results...........................................................................................................62

9 Database installation................................................................................64Install and use SQL Express......................................................................................................64Use SQL/SQL Express.............................................................................................................64Use Oracle............................................................................................................................65

10 Custom installation..................................................................................67Custom install.........................................................................................................................67

11 Silent installation.....................................................................................75Silent install...........................................................................................................................75

12 Troubleshooting......................................................................................7813 Support and other resources.....................................................................89

Information to collect before contacting HP.................................................................................89How to contact HP..................................................................................................................89Registering for software technical support and update service.......................................................89

How to use your software technical support and update service...............................................89Warranty information.........................................................................................................90

HP authorized resellers............................................................................................................90Documentation feedback.........................................................................................................90Related Information.................................................................................................................90

Systems Insight Manager documentation...............................................................................90Typographic conventions.........................................................................................................90

Glossary....................................................................................................92Index.......................................................................................................106

4 Contents

1 Installation overview and requirementsThis chapter provides an overview of the HP Systems Insight Manager installation process, and itidentifies the system requirements for a Windows CMS, a managed system, and a network client.

First time install process overviewPerform these steps for a first time install of HP Systems Insight Manager on your CMS:1. Install and configure the Central Management Server. See Installing HP Systems Insight

Manager on the CMS for the first time (page 23) for more details.2. Configure HP Systems Insight Manager for your environment. For the recommended tasks,

see Configuring HP Systems Insight Manager using the First Time Wizard (page 36) orConfiguring Systems Insight Manager using the Options menu (page 38).

3. Install and configure the required Insight Management Agent on the systems that will bemanaged by the Central Management Server. This step is covered in the first section of Settingup and configuring managed systems (page 40).

4. Configure the remaining protocols for the managed systems. For details, see Setting up andconfiguring managed systems (page 40).

NOTE: HP SIM reserves ports 50000-500015 on windows as described in: http://support.microsoft.com/kb/812873 .

Upgrade overviewIf HP SIM is installed on your Central Management Server, see the upgrade instructions inUpgrading HP Systems Insight Manager (page 47).

Pre-requisitesTo successfully install and configure HP Systems Insight Manager on windows, install the followingon the CMS:

SNMP Service

.Net framework 3.5 sp1

System requirements

Support for Adobe Flash playerHP recommends that the version of Adobe Flash player must at least be 10.3.138.16. This is apatched version of Adobe Flash player 10. Use the link http://www.adobe.com/support/security/bulletins/apsb12-05.html to download the latest patched version.

Part 1: Windows Central Management ServerOperating systems

Windows Server 2008 Enterprise, SP2

Windows Server 2008 R2 Enterprise, SP1

Windows Server 2008 R2 Standard, SP1

Windows Server 2008 R2 Data Center, SP1

Windows Server 2008 R2 Web, SP1

Windows Server 2008 R2 Standard

Windows Server 2008 R2 Enterprise

First time install process overview 5

Windows Server 2008 Standard (x64), SP2

Windows Server 2008 Enterprise (x64), SP2

Windows Server 2008 Small Business Server (x64), SP2

Windows Server 2008 Web Server, SP2

Windows Storage Server 2008

Windows Storage Server 2008 Standard SP2 x64

Windows Storage Server 2008 Enterprise SP2 x64


Windows Server 2003 R2 Standard, SP2 (x86)

Windows 7 (Professional/Enterprise)

Windows 7 (Professional/Enterprise), SP1

Windows Vista SP2 (Business/Enterprise)

Windows Vista SP1 (Business/Enterprise)

Supported 64-bit Windows and Linux operating systems running as guest on the followingVMware systems:

VMware ESX 4.0 Update3 running guest Windows and Linux

VMware ESXi 4.0 Update3 running guest Windows and Linux



VMware ESX 4.1 running guest Windows and Linux


VMware ESX v3.5 Update 4

VMware ESX v3.5 Update 4 running guest Windows and Linux

VMware ESXi v3.5 Update 4 running guest Windows and Linux

VMware ESX v3.5 Update 5 running guest Windows and Linux

VMware ESXi v3.5 Update 5 running guest Windows and Linux

VMware ESX 4.0 Update 1 running guest Windows and Linux

VMware ESXi 4.0 Update 1 running guest Windows and Linux

VMware ESX 4.0 Update 2

VMware ESX 4.0 Update 2 running guest Windows and Linux

VMware ESXi 4.1

VMware ESXi 4.1 running guest Windows and Linux

VMware M/N (ESXi 5) Lockdown mode (Initial Release)

VMware 5.0 stateless

VMware 5.0 statefull

6 Installation overview and requirements

Micorsoft Windows Server 2008 R2 Hyper-V SP1 running guest Windows

Microsoft Windows Server 2008 Hyper-V R2 SP1 running guest Windows

Microsoft Windows Server 2008 Hyper-V R2 running guest Windows

Microsoft Windows Server 2008 Hyper-V SP2 running guest Windows

The Central Management Server supports Microsoft Windows 2003 International Server -French, German, Italian, Spanish, Korean, Chinese, and Japanese (latest service pack availablefor each language).

HardwareAny HP ProLiant with the following configuration:

Minimum: 1.5-GHz processor with 4 GB RAM (for x86)/ 4 GBRAM (for x64)

1 GB free disk space recommended

Recommended: 2.4-GHz processor with 6GB RAM ( for x86) / 6 GB RAM (for x64)

NOTE: The ProLiant ML/DL 100 series servers do not support HP Insight Remote SupportAdvanced. If you are using HP Insight Remote Support Advanced, you must use a ProLiant300, 500, 700, or Blade Server.

NOTE: If Microsoft SQL Server is installed on the CMS, an additional 512 MB of RAMshould be installed.

NOTE: HP Netserver platforms can be used for the Central Management Server as long asthe Instant Toptools software is not installed and all other requirements are met.

SoftwareDatabase software:

Microsoft SQL Server 2008 Standard/Enterprise SP2

Microsoft SQL Server 2008 Express R2 (as package in SIM DB)

Microsoft SQL Server 2008 R2 Standard/Enterprise

Microsoft SQL Server 2008 Standard/Enterprise SP1

NOTE: Microsoft SQL Server 2008 supports 5,000 systems and 50,000 events.

Microsoft SQL Server 2008 Express SP1

NOTE: Microsoft SQL Server 2008 Express requires .NET 2.0 Framework and supports 500systems and 5,000 events.


Microsoft SQL Server 2008 Express R2

NOTE: If the SIM installation fails on Microsoft SQL Server Express R2, see HP SIM Installationfails when I attempt to install HP SIM on SQL Server 2008 Express R2


Oracle 11g R2 (11.x.x.x)

Oracle 10g R2 10.2.0.3 or later

System requirements 7

NOTE: Oracle 10g and 11g use the same JDBC driver version 10.2.0.4.You must install the Oracle JDBC driver, version 10.2.0.4. You can download this driver fromthe Oracle website at http://www.oracle.com/technology/software/tech/java/sqlj_jdbc/index.html.All Oracle Database Versions list the JDBC driver as ojdbc14.jar. You must select the correctfile under the Oracle Database 10g Release 2 (10.2.0.4) JDBC Drivers section.Even though the files are listed as ojdbc.jar, some Oracle depot sites convert it to a .zipextension during the download. This ensures that the file attributes are not changed when youftp the files to CMS, through an HPUX or Linux System. After the file is on the CMS, youmust change the extension from .zip to .jar.The Oracle database must be created with Unicode character set of AL32UTF8 and nationalcharacter set of AL16UTF16 before installing HP SIM. The NLS Length must be set to BYTE.You must also specify the thin client .jar file location. HP SIM requires Oracle database andTransparent Network Substrate (TNS) listener services to be up and running when system isrestarted. Oracle by itself does not start the Oracle database and TNS listener automatically.An Oracle database administrator (DBA) must set these services to be restarted when theserver is reset. See the Oracle documentation for details on how to auto start these servicesat http://download-east.oracle.com/docs/html/A96167_01/post-inst.htm#sthref548. Accessto this link requires registration. The Oracle DBA who manages the Oracle installation mustperform this task.

PostgresSQL 8.2.1

Browser software:

Microsoft Internet Explorer 9.0 (Compatibility mode)

Microsoft Internet Explorer 8.0


Mozilla Firefox v 3.x to v 11

Mozilla Firefox 7.x

Networking

Static or dynamic host name resolution

TCP/IP

SNMP

IMPORTANT: The Windows server must have at least one partition formatted for the NT FileSystem (NTFS) on which the HP SIM server software is to be installed. NTFS provides the abilityto restrict file access based on user accounts and groups. Without NTFS, the CMS cannot beadequately secured against unauthorized access, and potentially sensitive operations and datacould be made available to unauthorized users.

Systems Insight Manager Windows Virtual Machine supportYou can run HP SIM on a Windows Virtual Machine (VM) provided the following requirementsare met:

The VM must be hosted on an ESX 3.5 update 5 or later server

The VM configuration must meet HP SIM hardware requirements and the CPU and Memoryresources allocated to this VM must be always available to this VM (by reserving CPU andMemory resources).

VM general support information:


HP Integrity VMs do not support running an application at the same level as the host.

The required Windows service packs must be installed for each of these operating systems.

Microsoft SQL Server 2005 is only supported if HP SIM is running on Windows Server 2003.HP SIM 6.2 installs on SQL Express 2005 SP3 and HP SIM 7.1 installs successfully on SQLExpress 2008 R2. During an upgrade from HP SIM 6.2 to HP SIM 7.1, the installer displaysthe following message: SQL Express 2005 SP3 detected and now upgrading it to SQL Express2008 R2.

Part 2: Managed system requirements and recommendationsOperating systems


Windows managed systems

Windows Server 2008 R2 Standard

Windows Server 2008 R2 Standard, Server Core, SP1

Windows Server 2008 R2 Enterprise

Windows Server 2008 R2 Enterprise, Server Core, SP1

Windows Server 2008 R2 Data Center

Windows Server 2008 R2 Small Business Server

Windows Server 2008 R2 Web Server

Windows Server 2008 R2 Itanium

Windows Server 2008 Standard, SP2

Windows Server 2008 Standard, Server Core, SP2

Windows Server 2008 Enterprise, Server Core, SP2

Windows Server 2008 Standard (x64), SP2

Windows Server 2008 Standard (x64)

Windows Server 2008 Enterprise, SP2

Windows Server 2008 Enterprise (x64), SP2

Windows Server 2008 Enterprise (x64)

Windows Server 2008 Data Center, SP2

Windows Server 2008 Small Business Server, SP2

Windows Server 2008 Web Ed, SP2

Windows Server 2008 Itanium-based, SP2

Windows Storage Server 2008

Windows Storage Server 2008 R2 Standard, SP1

Windows Storage Server 2008 R2 Enterprise, SP1

Windows Storage Server 2008 R2 Standard

Windows Storage Server 2008 R2 Enterprise

Windows 2003 R2 Standard

Windows 2003 R2 Standard (x64)

Windows 2003 R2 Standard, SP2

Windows 2003 R2 Standard (x64), SP2

Windows 2003 R2 Enterprise

Windows 2003 R2 Enterprise (x64)Windows 2003 R2 Enterprise, SP2


Windows 2003 R2 Enterprise (x64), SP2

Windows 2003 R2 DataCenter

Windows 2003 R2 DataCenter, SP2

Windows 2003 Standard, SP1

Windows 2003 Standard (x64), SP1

Windows 2003 Standard, SP2

Windows 2003 Standard (x64), SP2

Windows 2003 Enterprise, SP1

Windows 2003 Enterprise (x64) SP1

Windows 2003 Enterprise (IA64) SP1

Windows 2003 Enterprise, SP2

Windows 2003 Enterprise (x64), SP2

Windows 2003 Enterprise (IA64) SP2

Windows 2003 Data Center, SP1

Windows 2003 Data Center (x64), SP1

Windows 2003 Data Center (IA64), SP1

Windows 2003 Data Center, SP2

Windows 2003 Data Center (x64), SP2

Windows 2003 Data Center (IA64), SP2

Windows 2003 Web Edition SP1

Windows 2003 Web Edition SP2

Windows 7 (Professional/Enterprise)

Windows 7 (Professional/Enterprise) (x64)

Windows Vista (Business/Enterprise) SP2

Windows Vista (Business/Enterprise) (x64) SP2

Windows Small Business Server 2011 Standard

Windows Small Business Server 2011 Essentials

Windows HPC Server 2008 R2


Windows Server 2008 R2 Enterprise, SP1

Windows Server 2008 R2 Data Center, SP1


Windows Server 2008 R2 Web Server, SP1

HP Operating systems

HP NonStop Kernel

OpenVMS 8.3

OpenVMS 8.4

HP-UX managed systems

HP-UX 11i v1 (11.11)

HP-UX 11i v2 Update 2 (11.23 PI-PA)

HP-UX 11i v3 (11.31 IA/PA)

Linux managed systems

Red Hat Enterprise Linux 6 IPF

Red Hat Enterprise Linux 6 IPF, Update 1

Red Hat Enterprise Linux 6 x86

Red Hat Enterprise Linux 6 x86, Update 1

Red Hat Enterprise Linux 6 AMD64/EM64T

Red Hat Enterprise Linux 6 AMD64/EM64T, Update 1
















Red Hat Enterprise Linux 4 IPF, Update 8Red Hat Enterprise Linux 4 x86, Update 8












SUSE Enterprise Linux 10 IPF, SP4

SUSE Enterprise Linux 10 x86, SP4

SUSE Enterprise Linux 10 AMD64/EM64T, SP4







SUSE Enterprise Linux 11 IPF

SUSE Enterprise Linux 11 x86

SUSE Enterprise Linux 11 AMD64/EM64T

Debian 5.5

Oracle EL 5.6 x86

Oracle EL 5.6 AMD64/EM64T

Oracle EL 5.5 x86


Oracle EL 5.4 x86


VMware managed systems









VMware ESX 4.1

VMware ESX 5.0

VMware M/N (ESXi 5) Lockdown mode (Initial Release)

VMware 5.0 stateless

VMware 5.0 Statefull

VMware ESX/ESXi 4.1 Update 1

VMware ESXi 4.1 Update 1

VMware ESXi 4.1 running guest Windows and Linux


VMware ESX 4.1 running guest Windows and Linux


VMware ESXi 4.0, Update 3


VMware ESXi 4.0, Update 2



Xen on RHEL 5

Xen on SLES 11

Xen on SLES 10

Integrity VM Windows (running guest OS Windows)

Integrity VM Linux (running guest OS Linux)

Integrity VM HP-UX (running guest OS HP-UX 11i v2)

Integrity VM HP-UX (running guest OS HP-UX 11i v3)

Microsoft Virtual Server 2005 R2 SP1

Microsoft Virtual Server 2005 R2

Microsoft Windows Server 2008 (Hyper-V role on server core installation)


Microsoft Windows Server 2008 Hyper-V SP2 running guest Windows

Microsoft Windows Server 2008 R2 Hyper-V SP1 running guest Windows

Microsoft Windows Server 2008 R2 Hyper-V running guest Windows

Microsoft Hyper-V Server 2008

Microsoft Hyper-V Server 2008 R2

Microsoft Hyper-V Server 2008 SP2 running guest Windows

Microsoft Hyper-V Server 2008 R2 SP1 running guest Windows

Microsoft Hyper-V Server 2008 R2 running guest Windows

Novell managed systems

Netware 6.5

Netware 6.0

SUN managed systems

Solaris 10 Sparc

Solaris 9 Sparc

Solaris 11 Intel Platform




IBM managed systems

AIX 6.1

AIX 5.3

Hardware

For Windows:

Any HP ProLiant system

Any HP Itanium-based system

For HP-UX:

Any HP PA-RISC system


For Linux:

Any HP ProLiant system



SoftwareThis software is not required, but if you want improved management capabilities, HP recommendsthat you install these components.For Windows:

OpenSSH Services 5.3p1

ProLiant Support Pack 6.30 or later

WBEM/WMI

SNMP (recommended as an alternative to WBEM)For Linux:

SSH

ProLiant Support Pack for Linux 7.0 or later

SNMP (recommended as an alternative to WBEM)This software is not required, but if you want improved HP SIM capabilities, HP recommends thatyou install these components, which can be purchased or downloaded from many software suppliers:

SSH Client

X Window Server

Required web browsers

For Windows:


Microsoft Internet Explorer 7.x

Microsoft Internet Explorer 9.0 (Compatibility mode)

Mozilla Firefox 3.6 to 11

Mozilla Firefox 10.0.x

NOTE: For optimum performance, the minimum supported resolution for the browser mustbe 1024 x 768.

For HP-UX:

Mozilla Firefox 3.5 (3.5.09.00)

For Linux:

Mozilla Firefox 3.5 (3.5.09.00)

Mozilla Firefox 9

Mozilla Firefox 10

NOTE: For all Internet Explorer browsers, you must have the SSL 3.0 or TLS 1.0 browsersecurity options enabled for HP SIM to work properly.

Managed storage systemTo view the latest information regarding HP SIM support for a particular storage system, includingFibre Channel disk arrays, switches, tape libraries, or hosts (with Fibre Channel host bus adapters),see the HP SIM SMI-S Provider web page at http://www.hp.com/go/hpsim/providers.This web page also offers information on obtaining and installing SMI-S providers.


SSH requirementsSSH is locally configured during HP SIM local installation on the CMS.Custom tools on the Tools menu require SSH on the CMS to run properly. These commands run onthe CMS with environment variables set to the context of specific events or devices. SSH on theCMS is also used by the Initial ProLiant Support Pack Install on the DeployDeploy Drivers,Firmware and Agents menu.You can install and configure SSH on each of the managed systems and have HP SIM exchangekeys with the managed systems (through the mxagentconfig command or for Windows, throughthe Install OpenSSH task). If you do this, then the Command Line Tools option on the Tools menuworks for these managed systems. If you choose not to configure it to work with remote SSH clients,then these commands fail. If SSH is not configured on the client, then command line tools, any HPSIM plugins that require SSH, and Configure or Repair Agents do not work properly.PSP and SSH deployments occur in parallel and the number of nodes to which this happens inparallel is controlled by PSPandSSHParallelDeployments in globalsettings.props.If the credentials are incorrect for any node, then the deployment fails on all remaining nodes.

Foreign language supportJapanese, Korean, Simplified Chinese, and Traditional Chinese are supported on all platforms aslisted in System requirements (page 5). French, German, Italian, Spanish are supported onWindows systems only.

HP CloudSystem Integrated Manager requirementsHP CloudSystem Integrated Manager is comprised of blade computer systems, integrated connectivityto data and storage networks, and shared power subsystems. The HP CloudSystem IntegratedManager enables you to quickly navigate your HP CloudSystem Integrated Manager environmentsincluding server blades and desktops, enclosure infrastructures, racks, and integrated switches,through hierarchical tree views/picture views. Users are able to conveniently manage individualor groups of blade systems.

System supportCloudSystem Integrated Manager manages blade infrastructures. For an updated list of supportedsystems, see http://h18002.www1.hp.com/products/servers/management/bsme/index.html.On the right side of the screen, select Support & Documents. Under Resources for HP CloudSystemIntegrated Manager Software, select Manuals. Under General reference, select HP CloudSystemIntegrated Manager Support Matrix.

Hardware supportTable 1 Supported HP c-Class platforms

Minimum Software Management firmware versionProduct Models

2.00 or laterCloudSystem c3000

2.10 or laterCloudSystem c3000 Tower Model

1.30 or laterCloudSystem c7000

Table 2 Supported HP e-Class platforms


NAProLiant BL 10e Enclosure

HP CloudSystem Integrated Manager requirements 17

Table 3 Supported HP p-Class platforms


2.40ProLiant p-Class 1U Power Enclosure

2.40ProLiant p-Class 3U Power Enclosure

2.40ProLiant p-Class Enhanced Enclosure

2.40ProLiant p-Class Standard Enclosure

Table 4 Supported c-Class Servers

Minimum ProLiantSupport Pack (PSP)

requiredOperating Systems

Supported1

Minimum IntegratedLights-Out (iLO) / iLO2 / firmware version

required

Minimum BIOS System ROM requiredProduct Models

Windows

7.91.0.0Microsoft WindowsStorage Server 2003

1.432008.01.24AiO SB600c storagesolution

NANANANAHP carrier grade AMCExpansion

NAMicrosoft Windows2000

T61D2NAHP Storage TapeBlade

NANA2.0.0.02NAHP Storage SB40c forHP c-ClassCloudSystem

NAWindows, Linux, andHP-UX

T 02.05 or later01.01AIntegrity BL860c

NAWindows, Linux, andHP-UX

TO2.05 or later03.11Integrity BL870c

NANANANAPCI expansion blades

8.20Windows, Linux,Solaris, and NetWare

1.75 or laterNAProLiant BL260c G6

8.00Windows and Linux1.50 or laterl20 02/14/2008ProLiant BL260c G5

8.20Windows and Linux1.75I22 3/11/09ProLiant BL280c G6

7.50 or laterWindows and Linux1.24 or later5/1/2007ProLiant BL460c



8.15Windows Server2003 and 2008,

1.709/12/2008ProLiant BL465c G5

Linux, Solaris, andVMware ESX Server



8.25Windows 2003,Windows 2008, RHEL

1.78A14 05/07/2009ProLiant BL495c G6

5 Update 3, RHEL 4(minimum Update 8),VMware ESX 4.0.0 orlater, XenSource,RedHat XEN, andSLES XEN


Table 4 Supported c-Class Servers (continued)


required

Windows

Operating SystemsSupported1


required


8.11Windows Server2003 and 2008,

1.618/29/2008ProLiant BL495c G5

Linux, and VMwareESX Server

7.9 or laterWindows and Linux1.35 or later10/18/2007ProLiant BL680c G5


8.20Windows and Linux1.75A17 2/14/2009ProLiant BL685c G6

8.00Windows and Linux1.50 or laterI19 03/03/2008ProLiant BL2x220c G5

7.91 or laterWindows XP or Vista,and Linux

1.30 or later7/31/2007ProLiant BLxw460cBlade Workstation

8.15Windows XP or Vista1.6009/16/2008ProLiant xw2x220cBlade Workstation

1 For specific version of the operating systems, browse the ProLiant support matrix at http://h10018.www1.hp.com/wwsolutions/index.html

2 Firmware - Storage Tape

Table 5 Supported Servers HP Consolidated Client Infrastructure (CCI)



Supported1


required


Windows

NAWindows XP4.01 Rev. A22.04 AProLiant BL1000

15 Jan 2008

NAWindows XP or Vista4.01 Rev. A21.02 Rev. AProLiant BL1500

15 Jan 2008


15 Jan 2008


15 Jan 2008


2 HP PC BL Enclosure Integrated Administrator


Table 6 Supported e-Class Servers


required

Windows

Operating SystemsSupported1


required



4.00 A2

7 Nov 2005

2003.02.17 (C)ProLiant BL 10e


4.00 A2

7 Nov 2005

2003.02.17 (C)ProLiant BL 10e G2


2 HP ProLiant BL e-Class Integrated Administrator

Table 7 Supported p-Class Servers



Supported1


required


Windows

NAHP-UXH.03.2101.70Integrity BL60p

7.10 or laterWindows and Linux1.70 or later2004.05.01ProLiant BL20p

(14 May 2004)

7.10 or laterWindows and Linux1.70 or later4.09ProLiant BL20p G2

(I04-09/16/2004)

7.10 or laterWindows and Linux1.80 or later2006.02.14ProLiant BL20p G3

(25 May 2006)

7.50 or laterWindows and Linux1.24 or later2007.11.13 (A)ProLiant BL20p G4

(17 Jan 2008)

7.20 or laterWindows and Linux1.70 or laterProLiant BL25p


(4 Dec 2007)

Windows and Linux1.88 or laterProLiant BL25xwp


(21 Jun 2006)



(12 Aug 2003)



(4 Dec 2007)



Table 8 Supported c-Class Interconnects/Switches


12.2(25)SEF1Cisco Catalyst Blade Switch 3020 for HP c-Class BladeSystem

IP Base IOS firmware package1Cisco Catalyst Blade Switch 3120G for HP

IP Base IOS firmware package1Cisco Catalyst Blade Switch 3120X for HP

3.3(1a)Cisco MDS 9124e Fabric Switch

1.0.0HP 1:10Gb Ethernet BL-c Switch

NAHP 1Gb Ethernet Pass-Thru Module for HP c-ClassCloudSystem

1.1.0HP 10Gb Ethernet BL-c Switch

1.0.0HP 1/10Gb Ethernet Blade Switch

1.22HP 1/10Gb Virtual Connect Ethernet Module

1.22HP 1/10Gb-F Virtual Connect Ethernet Fiber Module

NAHP 1/10Gb-F VC Module

NAHP 3Gb SAS BL-c Pass-Thru Module

NAHP 4Gb Fiber Channel Pass-Thru Module for c-ClassCloudSystem

1.22HP 4Gb Virtual Connect Fiber Channel Module for c-ClassCloudSystem

2.0.4HP GbE2c Ethernet Blade Switch for HP

2.0.4HP GbE2c Layer 2/3 Ethernet Blade Switch

2.25HP Virtual Connect Flex-10 10Gb Ethernet Module forCloudSystem c-Class

NAHP Virtual Connect 8Gb Fibre Channel Module (24-port)

NABrocade 8Gb SAN Switch for HP CloudSystem c-Class

Boot code version 4.4.14 and MBA version 4.4.16HP NC382m Dual Port 1GbE BL-c Adapter

4.04.04QMH2562 8Gb FC for HP CloudSystem c-Class

Boot code version 4.5.10 and MBA version 4.5.20HP NC532m Dual port 10GbE BL-c Adapter

1.10a4LPe 1205-HP 8Gb FC for c-Class

NAHP 3G SAS BL Switch Module1 For more information on the IP Base IOS firmware package, see www.hp.com.

Table 9 Supported e-Class Interconnects/Switches


1.1.1.4 Rev. AHP CloudSystem PC Blade Switch

2.1.6 AHP ProLiant BL e-Class (C-GbE) Interconnect Switch


Table 10 Supported p-Class Interconnects/Switches


v5.3.0dBrocade 4GB SAN Switch for HP p-class CloudSystem

6.4.0.07.00Mcdata 4GB SAN Switch for HP p-class CloudSystem

12.2(44)SEHP ProLiant BL p-Class Cisco Gigabit Ethernet SwitchModule

2.1.9HP ProLiant BL p-Class GbE Interconnect Switch Module

3.2.3.0HP ProLiant BL p-Class GbE2 Interconnect Switch Module


2 Installing HP Systems Insight Manager on the CMS for thefirst time

Preparing the systemThese steps are for a clean installation of Systems Insight Manager on your Windows system. If aprevious version of HP Systems Insight Manager is installed on your system and you want to upgradeyour data, see Upgrading HP Systems Insight Manager.This procedure verifies that your system meets the minimum requirements and prepares your systemfor installation.1. Install and configure the CMS. The procedure to complete this step is in this chapter.2. Configure Systems Insight Manager for your environment. See Configuring HP Systems Insight

Manager (page 36).3. Install and configure the required Insight Management Agent on the systems that are to be

managed by the CMS. This step is covered in the first section of Setting up and configuringmanaged systems (page 40).

4. Configure the remaining protocols for the managed systems. See Setting up and configuringmanaged systems (page 40).

NOTE: Installing the CMS on Windows uses the user desktop locale to determine the CMS locale.For example, if you install the CMS on a German Windows system and the user desktop localehappens to be English, then the CMS installed becomes an English CMS.The language of mxlog.txt (a log file) currently depends on the CMS locale. If the installer userdesktop locale is German, mxlog.txt is logged in German, even though the CMS is installedon an English Windows system and the browser locale is also English.This happens because the Log On As property of the HP SIM service is configured as the installuser name, instead of Local System, which specifies system environment. Running the service withthe credentials of the user that installed the application is necessary for the service to have thenecessary credentials for database access and other CMS settings.If you want the logs to be in a different language (German or English), you have three options:

Stop HP SIM service. Change the default locale of the user account specified in the Log OnAs property of the HP SIM service (the user that performed the install) to the desired language,and restart the service.

Stop HP SIM service. Change the Log On As user for the HP SIM service to the localadministrator account, and be sure its locale is set to the desired language. Restart the service.

If you do not want to change the default locale of either of the previous accounts to the desiredlanguage for the logs, create a new administrator-level account with the desired default locale.Then uninstall HP SIM and reinstall HP SIM specifying the new administrator-level account.

The password of the CMS, on which HP SIM is going to be installed must have the following twooptions checked. Otherwise, the database installation fails.

User cannot change password

Password never expires

Preparing the system 23

Procedure 1 Verify and prepare system1. Verify your system meets the minimum requirements. For details, see System requirements

(page 5).2. Install the required Windows and Microsoft SQL Server Service Packs.

NOTE: If you are using a remote SQL database, leave the default as Master to insure thatall necessary databases are created with correct permissions.

3. Verify your system has at least one partition formatted for the NTFS file system, on which theSystems Insight Manager server software is to be installed.If this requirement is not yet met, create or format an NTFS partition for use by Systems InsightManager.

4. If you have the unsupported HP Insight Support Enterprise Edition (ISEE) Windows Clientsoftware A.03.95 or older, installed on your CMS and you wish to install HP Insight RemoteSupport Advanced, then you must remove the ISEE client software first. The two cannot runon the same CMS.To remove ISEE, complete the following:a. Select StartSettingsControl PanelAdd/Remove Programs.b. Select HP Instant Support Enterprise Edition Client from the list of installed programs, and

then click Change/Remove.5. Verify that Microsoft Access Data Components (MDAC) 2.7 Service Pack 1 or higher is

installed. If you are using Windows XP, navigate to C: \Program Files\Common Files\System\Ado, and then right-click the icon for the msado15.dll file. Select Properties, andthen click the Version tab to display the version number. If the file is not found in this path,use the Windows search engine to find the file. If you must download MDAC, see http://www.microsoft.com/downloads/, and search for MDAC Service Pack.

6. Before you proceed with the install, if you are going to perform a custom install for SystemManagement Homepage see HP SystemManagement Homepage Installation and Configuration

24 Installing HP Systems Insight Manager on the CMS for the first time

Guide at http://www.hp.com/go/smh/ for specific user name requirements for the productadministrator, service account, and database administrator:Systems Insight Manager can be installed three ways:

Typical install - Requires minimal user interaction. For more information, see Typicalinstall (page 29).

Custom install - Enables you to select the components you want to install and to usenon-default values for each component. For more information, see Custom install.

Silent install - Requires no user interaction. Administrators can install Systems InsightManager to target systems using command line options. For more information, see Silentinstallation.

7. Download the software, or install it from the Management CD or the HP Insight ManagementDVD.To download the software, see http://www.hp.com/go/hpsim, and on the upper-left of thepage under Systems Insight Manager, click Download. The Systems Insight Manager DownloadPage appears. Under Download Systems Insight Manager, select Systems InsightManager-Windows. Select the latest version for a full product install.To install the software from the Management CD, place the DVD in the DVD-ROM drive. TheDVD has an autorun feature that launches a license agreement. Agree to the license agreement,and click the Products tab. Click Install under Systems Insight Manager to launch the Installer,or click the Products tab, click Explore DVD, and then run setup.exe located at \HPSIM\win_ia32\ to launch the Installer.To install the software from the HP Insight Management DVD, place the DVD in the DVD-ROMdrive. The DVD has an autorun feature that launches a license agreement. Agree to the licenseagreement, and click the Products tab. On the sidebar under Foundation Management Products,select HP Systems Insight Manager, then click Install under Systems Insight Manager to launchthe Installer, or click the Products tab, click Explore DVD, and then run setup.exe locatedat \HPSIM\win_ia32\ to launch the Installer.

NOTE: The installing account and the Systems Insight Manager service account, both includedin the local admins group, are the initial login account.

The Welcome to the Systems Insight Manager Installer window appears. Systems InsightManager examines this system for supported versions of SQL Server and Oracle.

NOTE: HP does not recommend running server deployment with Microsoft Data Engine(MSDE) installed and Systems Insight Manager with SQL Express on the same server.

NOTE: Click the selection box in the upper-right corner of any dialog box to view the SystemsInsight Manager Installation and Configuration Guide, ReadMe or Release Notes.


8. Click Next. The System Inspection window appears. The system is inspected for a previousversion of Systems Insight Manager and a local database.

After the system inspection is complete, the Database Configuration window appears.


NOTE: Systems Insight Manager supports SQL Server and Oracle databases on Windowsplatforms. This feature enables support for a local or remote database hosted on an IPV6enabled machine. However Systems Insight Manager does not support IPV6 addresses. Youmust enter a hostname in the Host field.

Select from the following database options:

Install and use SQL ExpressThis option provides you the facility to install and configureSQL Express database which is also bundled with SIM.

Use SQL/SQL ExpressThis option provides the facility to use Remote database.

Use OracleThis option provides the facility to use Remote database.

NOTE: At the time of database configuration, ensure that the user name and password arenot invalid. If you enter an invalid password, the SQL 2008 R2 installation fails displayingthe following message:The specified credentials for the SQL Server service are not valid.


9. The Select Installation Type window enables you to select your preferred installation type.

The following installation options are available:

Typical install (page 29) Select this option to install the included components withminimal user interaction listed under the Available Components for Install.If a component is listed as not available for installation on the CMS, then the SystemsInsight Manager install shell has determined one of the following:

The installation prerequisites for the component have not been met.

A newer version of the component is currently installed.If the component that is present on the CMS is an older version than what is bundled withthe Systems Insight Manager install shell and it supports an in-place upgrade, it appearsin the component list.

Custom install Select this option to select the individual components under theAvailable Components for Install and configure them during installation.


Typical installProcedure 2 Typical installation1. Click Next, the Service Account Credentials window appears. The Domain and User name

fields default to the installing account credentials and these fields can be edited.

NOTE: This user account is used to run the Systems Insight Manager service.

2. Enter the password for this account. Click Next, the Summary window appears with thecomponents that are to be installed.

Typical install 29

3. Click Install to initiate the installation process which installs all products listed in the SelectedComponents table. The Status window appears. As each component is being installed, it statesIn Progress beside the component's name. After the component has installed, it states InstalledSuccessfully.

4. After all the components are installed, click Next. The Registration window appears. RegisterSystems Insight Manager or click Register Later.

NOTE: The Systems Insight Manager Registration window and First Time Wizard appearwhen a user with full configuration rights logs in to HP SIM for the first time. Follow the onscreeninstructions to register HP SIM or click Register Later to register at another time. If your HPSIM system is not connected to the internet, you can go to a system that has internet accessand navigate to http://h20293.www2.hp.com/portal/swdepot/displayProductInfo.do?productNumber=HPSIM-LIC to register and retrieve a code to confirm that it is registered andto discontinue the registration prompt. The First Time Wizard configures only the basic settingsof an initial setup for HP SIM. Refer to the HP Systems Insight Manager User Guide at http://www.hp.com/go/insightmanagement/sim/docs for more information.


5. After registering or clicking Register Later, the Installation complete window appears. For afresh install, the following message appears: For this new install, an operatingsystem account must be created and configured in the HP SystemManagement Homepage on this computer and each Version Control Agentmust be configured to use the new account. For more information,refer to the Version Control Installation Guide at http://h18013.www1.hp.com/products/servers/management/agents/documentation.html.

Typical install 31

6. The reboot option is presented on this screen. The Yes, reboot the system now option is selectedby default. Click Finish to allow the system to reboot. This completes the typical installationprocess. For more information, see Next steps (page 32).

NOTE: For more information regarding where the HP System Management Homepagedefault settings are stored during a Typical installation and how to change them, see the HPSystem Management Homepage Installation and Configuration Guide at http://www.hp.com/go/smh/.

Next stepsFor any system running Windows XP Service Pack 2 and any version of Systems Insight Managerand System Management Homepage or any system running Windows XP Service Pack 2 andbrowsing to Systems Insight Manager running on any supported operating system, you mustcomplete the following.

Procedure 3 Configure Windows XP Service Pack 2 firewall to allow access to SystemManagement Homepage1. On the Windows XP system, select StartSettingsControl PanelSecurity

centerWindows Firewall to configure the firewall settings.2. Click the Exceptions tab, and then click Add Port.3. Add the following exceptions to the firewall protection. Enter the product name and the

port number for each.

Table 11 Firewall protection exceptions

ProtocolPortDescription

TCP2301HP SMH Web Server1

TCP2381HP SMH Secure Web Server1


Table 11 Firewall protection exceptions (continued)

ProtocolPortDescription

TCP5988WBEM/WMI Mapper

TCP5989WBEM/WMI Mapper SecurePort2

SSH22SSH port

SNMP161SNMP Agent

ICMP7Ping Discovery (ICMP)3

TCP80Ping Discovery (TCP)3

1 If the system is not being managed from Systems Insight Manager, configure only ports 2301 and 2381 toenable browser access to System Management Homepage.

2 HP SIM supports an alternate port in WBEM by editing the wbemportlist.xml file.For more informationabout editing the wbemportlist.xml file, see section Editing the wbemportlist.xml file

3 Usage is configurable in Systems Insight Manager.

4. In the Add a Port window, click OK.5. In the Windows Firewall window, click OK.This configuration leaves the Windows XP Service Pack 2 security enhancements intact andallows traffic over the ports.

NOTE: Systems Insight Manager discovers Web servers on other ports

Procedure 4 Enable file and print sharing and Remote Administration Exception1. Enable file and print sharing:

a. Select StartSettingsControl Panel.b. Select Security Center.c. Click Windows Firewall to configure the firewall settings.d. Click the Exceptions tab.e. Select the File and Print sharing checkbox.f. Click OK.

2. Enable Remote Administration Exception:a. In the Control Panel, open the Group Policy editor.b. Select Computer Configuration.c. Select Administrative Templates.d. Select Network.e. Select Network Connections.f. Select Windows Firewall.g. Select Domain profile.h. Select Enable the Windows Firewall: Allow Remote Administration Exception.

Procedure 5 Configure Windows XP Service Pack 2 to allow access to HP Systems InsightManager on the system running Windows XP Service Pack 2 and HP Systems Insight Manager1. On the Windows XP system, select StartSettingsControl PanelSecurity

CenterWindows Firewall to configure the firewall settings.2. Click the Exceptions tab, and then click Add Port.3. Enter the product name and the port number for each.

Next steps 33

Table 12 Exceptions to firewall protection

ProtocolPortProduct

SNMP Trap (UDP)162SNMP Trap Listener

TCP280Systems Insight Manager webServer

TCP2367RMI registry

TCP4444JBoss RMI/JRMP Invoker1

TCP4445JBoss Pooled Invoker1

TCP8083JBoss Web Service port1

TCP50000Systems Insight Manager SecureWeb Server

TCP50001Systems Insight Manager SOAP2

TCP50002Systems Insight Manager SOAPwith client certificateauthentication2

TCP50003Systems Insight Manager SOAP2

TCP250004Systems Insight Manager WBEMEvent Receiver2

TCP50005WBEM Events

TCP50006PostgreSQL

TCP50008JBoss Naming Service RMI port1

TCP50009JBoss Naming Service port1

TCP50010Systems Insight Manager VMMEssentials v 1.1.2.0

TCP50013Web services RMI class loader

TCP50014JRMP invoker

TCP50015Pooled invoker1 Configurable in the SIM/jboss/server/hpsim/conf/jboss-service.xml descriptor2 Configurable in Systems Insight Manager

4. In the Add a Port window, click OK.5. In the Windows Firewall window, click OK.This configuration leaves the Windows XP Service Pack 2 security enhancements intact andallows traffic over the ports listed in the table.

Systems Insight Manager is now installed and initialized on the CMS. To browse to Systems InsightManager, use the icon that appears on your desktop after installation is complete, or start theSystems Insight Manager GUI using Internet Explorer or Firefox at http://:280/.To configure Systems Insight Manager using the First Time Wizard, see Configuring HP SystemsInsight Manager using the First Time Wizard (page 36).

For details about installing and configuring the required Management Agents on the systemsthat will be managed by the CMS, see Setting up and configuring managed systems (page


40). Next, complete the initial setup of Systems Insight Manager. Initial setup involves addingmanaged systems, adding users, setting up authorizations, and configuring event handling.

For details about installing and configuring the HP Insight Remote Support Advanced, seeInstalling HP Integrated Remote Support (page 44).

NOTE: If Systems Insight Manager has not been registered, the Systems Insight ManagerRegistration window and First Time Wizard appear when a user with administrative rights logs into Systems Insight Manager for the first time. Follow the onscreen instructions to register SystemsInsight Manager or click Register Later to register at another time.

NOTE: The First Time Wizard configures only the basic settings of an initial setup for SystemsInsight Manager. Additional configuration options are available in the Systems Insight Managergraphical user interface. For more information, see Configuring Systems Insight Manager usingthe Options menu (page 38) or the HP Systems Insight Manager User Guide at http://www.hp.com/go/insightmanagement/sim/docs.

Next steps 35

3 Configuring HP Systems Insight ManagerAt this point, step 1 below is complete. Perform step 2 to configure HP Systems Insight Managerfor your environment by using First Time Wizard or proceed to Configuring Systems InsightManager using the Options menu (page 38).1. Install and configure the CMS. The procedure to complete this step is in Installing HP Systems

Insight Manager on the CMS for the first time (page 23).2. Configure HP Systems Insight Manager for your environment. The procedure to complete the

First Time Wizard is in this chapter.3. Install and configure the required management software on the systems that will be managed

by the CMS. For more information on this step, see Setting up and configuring managedsystems (page 40) .

4. Configure the remaining protocols for the managed systems. For details, see Setting up andconfiguring managed systems (page 40).

Configuring HP Systems Insight Manager using the First Time WizardThe initial setup of HP SIM uses the First Time Wizard to provide step-by-step instructions forperforming the initial configuration of HP SIM CMS as well as steps for setting up managed systems,configuring discovery, configuring event handling, adding users, and defining authorizations. Toperform the initial setup, you must complete the installation of your CMS as described in InstallingHP Systems Insight Manager on the CMS for the first time (page 23).The First Time Wizard is automatically launched the first time a user with administrative privilegessigns in to HP SIM. The administrative account used to install HP SIM is the initial administrativeaccount. If the wizard is canceled before completion, it restarts each time an administrative usersigns in. You can cancel and disable the wizard from starting automatically by selecting the Donot automatically show this wizard again checkbox and clicking Cancel. You can start the wizardmanually by selecting OptionsFirst Time Wizard.The First Time Wizard helps you configure settings on the CMS. After configuring a setting, clickNext to continue the First Time Wizard setup procedure. The First Time Wizard does not applyany changes until you click Finish on the Summary page.

NOTE: The default settings in Firefox block the First Time Wizard. You must disable the pop-upblocker in Firefox to see the First Time Wizard.

The following is an overview of the First Time Wizard configuration screens:

IntroductionDescribes the purpose of the First Time Wizard. You can cancel the First Time Wizard anddisable the wizard from automatically starting when an administrative user signs in.

Managed EnvironmentSpecifies all operating systems managed by the CMS. The selections made here configure HPSystems Insight Manager to show collections, tools, and reports only for managed environmentsthat are selected.This page also displays required details for each Tools Definition (TDEF) selection, such as IPaddress of the Ignite server, sign in credential information, and so on.

System Automatic DiscoveryEnables discovery, sets up the discovery schedule, and enters the IP address ranges or hostnames of the systems you want to discover. Discovery is the process HP SIM uses to find andidentify systems on your network and populate the database with that information. A systemmust be discovered to collect data and track system health status.

36 Configuring HP Systems Insight Manager

Credentials: System Automatic DiscoverySets the sign-in credentials and the SNMP credentials for the Discovery task.

Configure Managed SystemsConfigures managed systems as they are discovered, by configuring WBEM and WMI, SNMP,SSH access, and trust relationship.

WBEM/WMI Mapper ProxyRetrieves managed system information on Windows systems, enters the mapper proxy systemhost name and port number.

NOTE: This page only appears if you selected to manage a Windows operating system.

Privilege ElevationEnables privilege elevation if, on HP-UX, Linux, and ESX managed systems, you are requiredto sign in as a non-root user and then requests privilege elevation to run root-level tools.

E-mailEnters the e-mail settings that the CMS will use to send e-mail notifications. You can set upAutomatic Event Handling tasks that prompt HP Systems Insight Manager to send e-mails whenthe CMS receives a specific event.

SummaryDisplays all First Time Wizard settings with the option to modify settings or to finish the FirstTime Wizard.

The First Time Wizard configures only the basic settings of HP SIM. When you are finished enteringinformation in the HP SIM First Time Wizard, review your selections on the Summary Page, andthen click Finish to save them. For more information on the First Time Wizard, see the HP SIM helpsystem.

Operating-system-specific collectionsThe following collections are removed if the associated operating system is not selected on theManaged Environment page of the First Time Wizard or from the Managed Environment page inthe HP Systems Insight Manager UI (OptionsManaged Environment). These collections are locatedin the System and Event Collections under Systems by Operating System and Cluster by Type, withthe exception of All VSE Resources which is located under Systems by Type.

Table 13 Collections by operating system

OtherHP-UXLinuxWindows

SCO UnixHP-UXRed Hat LinuxMicrosoft Windows Server2003

HP Tru64 UNIXHP Serviceguard (underClusters by Type)

SUSE LinuxMicrosoft Windows Server2008

HP OpenVMSAll HP Integrity VirtualMachines1

LinuxMicrosoft Windows NT

HP NonStop ServerAll Virtual Partition Servers1All HP ServiceguardClusters1

Microsoft Windows XP

HP TruClustersAll Resource Partitions1Microsoft Windows 95, 98,Me

OpenVMS ClustersAll Shared ResourceDomains1

MSCS Clusters

Configuring HP Systems Insight Manager using the First Time Wizard 37

Table 13 Collections by operating system (continued)

OtherHP-UXLinuxWindows

Novell NetwareAll HP ServiceguardClusters1

Microsoft Vista

AIXAll Virtual Partitions1Microsoft Windows 2000

SolarisHP Serviceguard (underClusters by Type)

UndeployedAll HP Integrity VirtualMachines1

1 Located under All VSE Resources.

Operating-system-specific reportsThe following reports are specific to HP-UX and are added or removed depending on whetherHP-UX is selected or not. Windows or Linux do not have specific reports.

Cellular Systems - Servers

HP-UX File System - HP-UX

HP-UX Kernel Parameters - HP-UX

HP-UX Logical Volume - HP-UX

HP-UX Network Details - HP-UX

HP-UX Physical Volume - HP-UX

HP-UX Software Bundle - HP-UX

HP-UX Software Product - HP-UX

HP-UX Volume Group - HP-UX

I-O Devices - HP-UX

Logical Memory Details - HP-UX

Operating System Details - HP-UX

The following reports have no data for HP-UX and are removed if HP-UX is the only selection.

Batteries

System License Info

Logical Disk Drives

Installed Controllers

Physical Disk Drives

Configuring Systems Insight Manager using the Options menuProcedure 6 Configuring the managed systems using the Options menu1. Configure the protocol settings.

Protocol settings define how HP Systems Insight Manager communicates with the managedsystems. To configure these settings, select OptionsProtocol SettingsGlobal Protocol Settings.

2. Add users and user groups.

38 Configuring HP Systems Insight Manager

NOTE: Users that have been added to the CMS cannot view or manage systems untilauthorizations have been configured for them.

NOTE: HP-UX and Linux-provided command line tools, such as ls and df, are run as rootby default. For security reasons, run them as a specific user to avoid permitting unintendedcapabilities to a user.

To add users, select OptionsSecurityUsers and AuthorizationsUsers, and then click New.To add user groups, select OptionsSecurityUsers and AuthorizationsUsers, and thenclick New Group.

3. Add toolboxes.Toolboxes, define the set of tools to which a user has access. To add toolboxes, selectOptionsSecurityUsers and AuthorizationsToolboxes, and then click New.

4. Add authorizationsAuthorizations give the user access to view and manage systems. Each authorization specifiesa user or user group, a toolbox, and a system or system group. The specific set of tools thatcan be run against a system is specified in the assigned toolbox.You must plan which systems each user is going to manage and which specific set of toolsthe users are authorized to execute against the managed systems. A user with no toolboxauthorizations on a system cannot view or manage that system.Authorizations are additive. If a user is authorized on Toolbox1 on a system and is alsoauthorized for Toolbox2 on the same system, the user is authorized for all tools in both Toolbox1and Toolbox2 on that system. Similarly, a user authorized for the All Tools toolbox needs noother toolbox authorization on that system because the All Tools toolbox always includes alltools.To add authorizations, select OptionsSecurityUsers and AuthorizationsAuthorizations,and then click New.

5. Configure e-mail settings.E-mail settings enables users to receive e-mail notification of certain events. To configure e-mailsettings, select OptionsEventsAutomatic Event HandlingEmail Settings.

6. Set up automatic event handlingAutomatic event handling defines the action that HP SIM performs when an event is received.To setup automatic event handling, select OptionsEventsAutomatic Event HandlingNewTask.

7. Configure and execute discoveryDiscovery is the process that HP Systems Insight Manager uses to find and identify the systemson your network and populate the database with that information. To configure and executea discovery, you must create a Discovery task. HP SIM ships with one default discovery task(System Automatic Discovery). However, you can create a new discovery task to discoverspecific systems.To configure Discovery, select OptionsDiscovery.

For more information on the Options menu items, see the HP Systems Insight Manager help system.

Configuring Systems Insight Manager using the Options menu 39

4 Setting up and configuring managed systemsAt this point, steps 1 and 2 below are complete. Perform step 3 to install and configure the requiredmanagement software.1. Install and configure the CMS. See Installing HP Systems Insight Manager on the CMS for

the first time (page 23).2. Configure HP Systems Insight Manager for your environment. See Configuring HP Systems

Insight Manager (page 36).

IMPORTANT: You must run Discovery before setting up managed systems. See ConfiguringHP Systems Insight Manager. Configuring Automatic Discovery is part of the First Time Wizard.

3. Install and configure the required management software on the systems that will be managedby the CMS. The procedure to complete this step is in this chapter.

4. Configure the remaining protocols for the managed systems. The procedure to complete thisstep is in this chapter.

OverviewSetting up managed systems involves installing the required management software. The managementsoftware being installed depends on the type of managed system

Storage Systems (See below)

Windows systems (see below)

HP-UX (see the HP Systems Insight Manager Installation Guide for HP-UX at http://www.hp.com/go/insightmanagement/sim/docs)

Linux (see the HP Systems Insight Manager Installation Guide for Linux at http://www.hp.com/go/insightmanagement/sim/docs)

Setting up managed systems using the HP Systems Insight Manager interfaceThe Insight managed system setup wizard and Configure or Repair Agents tools, enable you toconfigure your managed systems by installing agents, applying licenses, and executing configurationsteps. To run these tools against multiple systems simultaneously, you must have authorizations torun the managed system setup wizard and Configure or Repair Agents tools. You must have fullCMS configuration privileges to modify the HP Systems Insight Manager community strings in thenode security file. In addition, you must enter root or administrator level user credentials for thetarget system.The Insight managed system setup wizard is a Systems Insight Manager plug-in tool that simplifiesconfiguring Insight Management components for use on managed systems. The wizard is especiallyuseful to configure managed systems for use with Matrix Operating Environment components, butit can also be used to set up managed systems for Insight Control and Systems Insight Manager.

40 Setting up and configuring managed systems

NOTE: You must have selected to install Insight managed system setup wizard when installingHP SIM.Using the Insight managed system setup wizard requires the System Setup toolbox authorizationin HP SIM.Authorize the System Setup toolbox on the CMS to allow use of the managed system setup wizard.Authorize this toolbox on each managed system that will be configured using the managed systemsetup wizard.

To run Configure or Repair Agents, select ConfigureConfigure or Repair Agents.

To run the Insight managed system setup wizard, select ConfigureManaged system setupwizard.

For more information on Insight managed system setup wizard, see HP Insight Managed SystemSetup Wizard 7.0 Getting Started Guide at http://www.hp.com/go/insightmanagement/docs..For more information on Configure or Repair Agents, see HP Systems Insight Manager User Guideat http://www.hp.com/go/insightmanagement/sim/docs and the HP Systems Insight Managerhelp system.

Setting up managed storage systemsStorage Management Initiative Specification (SMI-S) is a Storage Networking Industry Association(SNIA) standard that enables interoperable management for storage networks and storage devices.HP Systems Insight Manager uses this standard to discover and manage the storage systems itsupports.You must have a storage system's WBEM SMI-S provider installed and configured on a managednode for HP Systems Insight Manager to discover SAN storage. This includes storage devices suchas Fibre Channel disk arrays, switches, tape libraries, or hosts (with Fibre Channel host busadapters.)See the HP Systems Insight Manager SMI-S Provider webpage, http://www.hp.com/go/hpsim/providers, to view the latest information regarding HP Systems Insight Manager support for aparticular device. This webpage offers information on obtaining, installing, and configuring SMI-Sproviders.

Installing SMI-S providersEach storage vendor provides the SMI-S provider and installation instructions for its storage system.The webpage referenced in the previous section provides information on obtaining SMI-S providers.Also, consult the storage vendor's website or representative for more information regarding theirSMI-S providers. For each storage system:1. Verify that the applicable SMI-S provider is installed.2. If the SMI-S provider is not installed, obtain and install it per the vendor's installation instructions.

Verifying SSLHP Systems Insight Manager requires that Secure Sockets Layer (SSL) is enabled for the SMI-Sprovider in order to discover and manage the storage system that the provider supports. Verifythat SSL is enabled for each SMI-S provider.

Configuring SMI-S providersOccasionally, it might be necessary to modify an SMI-S provider's port number or password. Usethe provider's documentation to perform these modifications.For example, if two CIMOMs exist on the same host, you must configure them to use different portsto communicate with the CMS.

Setting up managed storage systems 41

Configuring HP Systems Insight Manager to discover storage systemsAfter verifying that each storage system's SMI-S provider is installed and configured, configure HPSystems Insight Manager to discover the storage systems.Procedure 7 Configuring HP Systems Insight Manager to discover the storage systems1. Enter the user name and password for each provider's SMI CIMOM in the Default WBEM

settings section on the Setting Global Protocols page.2. Add each SMI CIMOM IP address to the Discovery task or to the Creating a New Discovery

task. See the HP Systems Insight Manager User Guide at http://www.hp.com/go/insightmanagement/sim/docs for more information.

HP Systems Insight Manager discovers the storage systems after the next automatic discovery task.If you want to discover your storage systems immediately, run the discovery task as described inthe HP Systems Insight Manager User Guide at http://www.hp.com/go/insightmanagement/sim/docs.

Managing host systems with iLO4 using Agentless Management featureThe iLO4 architecture in ProLiant Gen8 servers makes it possible to monitor the server hardwareand manage alerts without operating system based agents. ProLiant Gen8 servers include the iLOManagement Engine, which provides HP Agentless Management. HP Agentless Management runsindependently from the OS and collects data on core server components. You can view the datathat the iLO Management Engine collects through either the web based iLO 4 Graphical UserInterface (GUI) or through a remote management application, like HP SIM. For more information,see http://h18004.www1.hp.com/products/servers/management/remotemgmt.html

Installing the HP Agentless Management ServiceProLiant Gen8 servers are capable of running HP Agentless Management through the iLOManagement Engine. The HP Management Service expands monitoring from core hardwarecomponents to include applications and the operating system. You have three options for installingthe HP Agentless Management Service:

HP Intelligent Provisioning

HP SIM Configure and Repair Agents options

HP SIM Managed System Setup Wizard

Configuring HP Agentless ManagementFor HP SIM 7.0 to manage a ProLiant Gen8 server using HP Agentless Management, you need toconfigure certain SNMP parameters on the server. To configure SNMP, select Management fromthe iLO 4 GUI Administration browser menu.To configure SNMP on the ProLiant Gen8 server, complete the following steps: The image belowshows the Management screen and the SNMP parameters that you need to configure.

42 Setting up and configuring managed systems

1. Enable Agentless Management.2. Enter a common Read Community string for HP SIM 7.0 and the ProLiant Gen8 server.3. Enter a common Trap Community string for HP SIM 7.0 and the ProLiant Gen8 server.4. Enter the IP address for the HP SIM 7.0 IP address in the SNMP Alert Destinations(s) field.5. Enable all of the SNMP Alerts: iLO SNMP Alerts, Forward Insight Manager SNMP Alerts (if

the SNMP agent is installed in the OS), and Cold Start Trap Broadcast.

Setting up managed storage systems 43

5 Installing HP Integrated Remote SupportThe HP Insight Remote Support software is integrated with HP Systems Insight Manager and providescomprehensive remote monitoring, notification/advisories, dispatch and proactive service supportfor nearly all HP servers, storage, network and SAN environments. HP Insight Remote Support istargeted to larger networks, data centers, and mission critical or business critical support levels. Italso enables HP to deliver higher levels of proactive support in line with HP Mission Critical Servicessupport agreements. The HP contract and warranty entitlement feature of HP Systems InsightManager requires this software plug-in to be installed. After the HP Systems Insight Managerinstallation is complete, users can install and configure Insight RS by downloading it from https://ucabld-next.fc.hp.com:8080/hudson/job/UCA-testkit/.Insight Remote Support is divided into two versions; IRS v7.0 and IRS v7.0.5.IRS 7.0 Supports OAs and Generation8 servers only while IRS 7.0.5 supports Mission CriticalLegacy devices along with gen8 servers and OAs. HP IRS 7.0.5 alone supports upgrade fromlower versions of RSA.

Device and access requirementsHP Insight Remote Support is supported only on ProLiant servers, which run supported versions ofWindows. See the Insight Remote Support Release Notes for the most current supported versions.The Remote Support Software Manager communicates over HTTPS/443. Likewise, the InsightRemote Support Client component also communicates over HTTPS/443 to submit incidents to andretrieve entitlement information from the HP Support Center. HTTPS provides encryption forconfidentiality of software configuration data collected from the CMS and transferred to HP. It isadvisable to configure the firewall for both the Insight Remote Support Client and the RemoteSupport Software Manager before installing HP Insight Remote Support Advanced. If your policiesrequire IP addresses, please see HP Insight Remote Support Advanced and Remote Device AccessSecurity Overview available at www.hp.com/go/hpsc for details.

HP Insight Remote Support installation processTo complete the installation of the Remote Support Software Manager, follow these steps:

IMPORTANT: A screen resolution of at least 1024 x 768 is necessary during the HP InsightRemote Support Advanced installation, otherwise some install windows will be truncated andnecessary user input buttons will not be visible.

Insight RS 7.0 is integrated with HP SIM 7.1. Follow the steps from 3f to install and configureInsight RS.1. Reset the Virtual Machine.

If not, and you have a previous install of an I-RS kit, uninstall the kit and then manually deletethe following folders:

Program Data HP/RS folder and all subfolders

Program Files (x86) HP/RS folder and all subfolders

Program Files HP/RS folder and all subfolders

2. Select View and choose the option Show hidden files, folders, and drives. This will ensure thatyou can view hidden folders under the 'Folder and Search options'.

3. Download hprs-7.x.exe from the following link:

Insight RS 7.0 - https://ucabld-prev.fc.hp.com:8080/hudson/job/UCA-testkit/

Insight RS 7.0.5 - https://ucabld-next.fc.hp.com:8080/hudson/job/UCA-testkit/a. Select the test kit

44 Installing HP Integrated Remote Support

b. Select and download hprs-7.0.5.exe, to Install Insight RS 7.0.5 and hprs-7.0.exe,to Install Insight RS 7.0 in the system.

c. Expand the kit into c:\uca-kitd. Double-click the hprs-7.x.exe file.e. Select Next to continue.f. Follow the directions to install Insight RSg. Click Next to finish the installation.

4. Proceed to the hosting device registration.

IMPORTANT: Wait for about 5 minutes to ensure that the hosting device is ready forregistration. If you try to log into the UI earlier, the system displays a message stating that itis starting up and to try again later. You may need to force a refresh on the UI or bring up anew browser window to avoid browser cache.

5. Go to https://:7906 and configure the hosting device.

NOTE: You can launch Insight RS by double clicking on the desktop shortcut created aftersuccessful installation of Insight RS. You can also launch Insight RS only from the CMS console.

6. Authenticate with an administrator-enabled OS account.7. From the first page, select the Host Device Setup Wizard8. On the Welcome page, click NEXT9. On the Check Connectivity page, click Test Connection (dont enter a proxy). The connection

status must display as Connected. Select NEXT

NOTE:If the Insight RS system is in the HP network, then you need not provide proxy details. If not,you must enter the proxy details to establish connection to HP network.

10. On the Contact Information page, enter the required attributes for the Company name andcontact. After you have entered all the required settings, select NEXT.

11. On the Site Information page, enter the required attributes and select NEXT.12. On the Register Host Device page, select REGISTER WITH HP.

NOTE: This step takes up to 60 seconds to change the status to 'Registered'.

13. After the registration is complete, select Validate HP Passport Details and enter the HP passportuser credentials.

14. Select Register with HPSC and wait for a few minutes for the registration to complete.15. Select Next.16. On the Service Providers page, select Hewlett-Packard for the service provider.17. Click Finish.

HP Insight Remote Support and HP Systems Insight ManagerSynchronization

HP Insight Remote Support 7.x offers the ability to synchronize data from HP Systems InsightManager (HP SIM) 7.0 or higher version. This is enabled by configuring HP SIM adapter underthe Administrator SettingsIntegration Adapter.

NOTE: This support is available only if HP SIM is installed on the same Hosting Device.

If HP SIM is installed on the Hosting Device before installing HP Insight Remote Support, then theHP SIM Adapter is automatically installed. If HP SIM was installed after installing HP Insight RemoteSupport, then the HP SIM Adapter needs to be manually installed. For details, see the HP Insight

HP Insight Remote Support and HP Systems Insight Manager Synchronization 45

Remote Support Installation and Configuration Guide at www.hp.com/go/insightremotesupport/docs.

NOTE: HP Insight RS is x86 application works with both x86 & x64 CMS.

When configuring this option, you can specify various synchronization options that allows you tomake changes to HP SIM, which reflects automatically in HP Insight Remote Support. For details,see the HP Insight Remote Support 7.0 Installation and Configuration Guide at www.hp.com/go/insightremotesupport/docs.

46 Installing HP Integrated Remote Support

6 Upgrading HP Systems Insight ManagerThis chapter provides the steps to upgrade HP Systems Insight Manager 5.3.1 and later. Beforebeginning the HP Systems Insight Manager upgrade, verify that your user name and password toaccess the database are valid. When you perform an upgrade, HP Systems Insight Manager checksfor a previous installation of HP Systems Insight Manager, stops HP Systems Insight Manager andall related services and daemons, overwrites or copies files to the appropriate locations on theCMS, and then restarts HP Systems Insight Manager and all related services.

NOTE: If your current version of HP Systems Insight Manager is before the 6.x version, then youmust first upgrade to 6.x or a later version before upgrading to version 6.3 and above. For moreinformation about upgrading to the 6.x version, see http://bizsupport2.austin.hp.com/bc/docs/support/SupportManual/c02051908/c02051908.pdf

Procedure 8 Upgrading HP Systems Insight Manager1. Verify that HP Systems Insight Manager 6.x or greater is running on the system.2. If you have the unsupported HP Insight Support Enterprise Edition (ISEE) Windows Client

software A.03.95 or older, installed on your CMS and you wish to install HP Insight RemoteSupport Advanced, then you must remove the ISEE client software first. The two cannot runon the same CMS.To remove ISEE complete the following steps:a. Select StartSettingsPanel Add/Remove Programs.b. Select HP Instant Support Enterprise Edition Client from the list of installed programs, and

then click Change/Remove.3. If you are using an Oracle database, then before upgrading HP Systems Insight Manager,

do the following:a. Stop HP Systems Insight Manager.b. Search for a file named ojdbc14.jar in the [installdir]/lib and

[installdir

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