SIEGMA Telecom and Information Technology Services

w w w . s i e g m a . c o m

SERVICES


Established in the year 2000, SIEGMA is a team of experienced professionals providing a wide range of carrier to end-user grade services and web solutions; Branding and Identity Creation, Website Development and Online portals, Mobile Applications Development, Marketing and Advertising Solutions, and Social Media Management.

We formed ∑ (THE SUM) because we believe that people seek experts who can handle the work for them from A to Z rather than offering them separate services requiring experience to complete a solution.

Throughout its history, the team accomplished all its allocated projects flawlessly as all members believe in a professional etiquette that initiates from understanding the clients’ needs, allocating the right resources for the job, conducting extensive research to find the best solutions to clients’ problems, testing and validating the solutions, hence, achieving a bug-free final delivery, followed by careful monitoring and good customer support.

Our major milestones are realized by our team’s success in creating many telecom solutions in carrier grade platforms for SMS, IVR and VOIP exchange solutions, virtual SMSCs, VOIP terminations, international call centers, and advanced web portals. These solutions are serviced to globally recognized brands and clients, such as Real-Madrid and Chelsea football clubs.

With offices registered in the UK, Seychelles, Cyprus, and Lebanon and data centers in the US, Amsterdam, UK and China, SIEGMA offers a 24/7 global professional support and an optimized access to its client’s hosted services.


OUR SERVICES

• BRANDING & IDENTITY CREATION

• WEBSITE DEVELOPMENT & ONLINE PORTALS

• MOBILE APPS DEVELOPMENT

• MOTION GRAPHICS & 3D ANIMATION

• MARKETING

• ADVERTISING

• ONLINE MARKETING & ADVERTISING

• SOCIAL MEDIA MANAGEMENT

• SMS

• VPN SERVERS

• INTERNATIONAL GATEWAY - VOICE & DATA

• OUTSOURCING

• HOSTING

• CUSTOMIZED TELECOM PLATFORMS & SOLUTIONS

• VAS & SUBSCRIPTION PLATFORMS

• FAN CLUBS & COMMUNITY PLATFORMS

• IVR PLATFORM & APPLICATIONS

• SMS SWITCH

• CALL CENTER

• VOIP SOFT-SWITCH


BRANDING & IDENTITY CREATION

There is no second chance to make a first impression.

Your brand and identity are the face of your company; they represent its values, services, ideas and personality.Hence, creative branding is the key factor for a successful business and its foundation. The stronger it is, the higher your business can grow.

Some companies often refrain from investing in branding and identity development having a fallacy that they are costly and time consuming. In fact, creative branding and identity is very profitable for your company on the long run.

They reflect your corporate culture, the way you communicate, the relationships you build, and the promises you make to your target audience.

At SIEGMA, we think about your brand from every angle. With our artistic, yet business oriented approach towards building brands and unique identities, we help you create customer-centric, multi-sensory experiences that are flexible to your brand’s individual needs.


WEBSITE DEVELOPMENT & ONLINE PORTALS

2.5 billion people connect to the Internet daily, if you are unable to reach them, then you are losing out on huge potential sales. Hence, a website is a necessity rather than a luxury; without it, you’re missing the big market opportunity.

Your marketing efforts to attract potential clients are only effective when your professional website converts them to actual clients. This is why having an active online presence reflected by your own brand and identity is indispensable.

By using the latest technology tools, our innovative designers and developers provide responsive creative design and development services to create websites that are search engine optimized and compatible with universal browsers and devices.

Our value added web developments and online portals help your company build product awareness, increase your global business exposure, and maintain communication between you and your potential customers, thereby, increase your sales and ROI.


MOBILE APPLICATIONS DEVELOPMENT

Over the coming 5 years, mobile technology, the leading communication medium in marketing and e-commerce, will overtake the business, social, and lifestyle landscapes; without a mobile app, it’s a race where you’re left behind.

Having a highly functional, effective, and branded mobile app improves your customer relationship and sales performance tremendously; it allows you to reach new contacts anytime, anywhere, make direct and personal connections with them, build customer retention and loyalty, collect valuable data in real time to deliver just-in-time offers or coupons to targeted app users.

With our advanced technical proficiency and creativity, we build innovative, attractive yet affordable mobile apps and games that are intuitive and easy-to-use.

Our mobile application developers are highly experienced to bring these designs to life by developing optimized custom mobile apps for major mobile devices and tablets of different operating systems (iPhone/iPad, Blackberry, Android, Symbian/J2ME, and Windows).


MOTION GRAPHICS & 3D ANIMATION

If you want people to emotionally connect with your online or offline content, animated video is an investment worth making. Whether for demonstration, advertising, or sales purposes, there’s a clear need for innovative marketing technique among businesses who want cutting edge video content for their clients. Due to its huge psychological impact, individuals will increase their commitment to your brand with a higher level of credibility and confidence. SIEGMA provides high-end animation services for all types of digital products: video games, TV commercials, digital banners, LED-Screens and more. We implement the artistic and technical expertise to create your branded, unique and innovative video animation. We closely work with our clients to meet the exact specifications of the deliverables on target, and on time thanks to our exceptionally skilled production team who are dedicated to promoting a unique culture of innovation, artistic talent, and teamwork.


MARKETING

Without marketing no one knows you exist; even if your products and services are exceptional your exposure will always remain nominal.

Marketing promotes your brand and builds your reputation; it boosts product awareness, favors your position in the market, and justifies your competitive advantage.

Effective marketing is the result of a smart strategy which requires extensive research, time, and appropriate budget allocations in order to find the best ways to promote and deliver your products and services to your customers.

It uses communication and advertising tactics to promise consumers that your products and services, are exactly what they need. Even though you are promoting your brand, every aspect of your campaign should focus on customer satisfaction and retention.

We combine the thinking with execution; by planning and implementing an advanced marketing program that is customized for your business, hence successfully increase both your productivity and profitability.


ADVERTISING

Advertising is the art of persuasion; it combines all your marketing tactics to create an artistic ad that attracts public attention.

To generate a high level of consumer interest and confidence, your ads must be legal and truthful. Misleading and poor advertising will gradually undermine customers’ trust and their buying behavior, as a result, all your marketing investments and efforts will be in vain. That’s why, it is highly important to ensure that your ads are properly managed, executed, communicated, and controlled.

By sustaining your brand’s image, SIEGMA creates and executes ATL and BTL promotions, 360 degree advertising campaigns and innovative graphic design solutions that meet your individual requirements. We deliver smart solutions for choosing the most cost-effective and optimal media channel; TV channels, radio stations, billboards, and press, to achieve the maximum coverage and exposure to your target audience. Whether launching a new product or promoting an existing one, our team of consultants and creative designers are present at all times to lead you in all your campaigns from creation of the idea, to implementation and monitoring. In parallel, we handle media planning, buying, and placement to give your brand the best media mix for your market and budget.


ONLINE MARKETING & ADVERTISING

With billions of people surfing the net daily, making it the main resource for information, there’s no better way of reaching the world than online marketing and advertising.

Lately, people have replaced the use of newspapers, magazines, and even television with the Internet, thus, developing an online marketing strategy should be your top priority.

Online marketing and advertising are the fundamental elements for any business these days, unquestionably the best way to sell and advertise your products and services in comparison to other traditional methods. Moreover, they allow you to attack the market directly with traceable, targeted, and cost effective results.

Our professionals use their expert knowledge and proficiency to help bring your online presence to exceptional levels of success. Through effective strategies and our expert SEO services, we make your website and social channels your business’ most powerful lead generators.


SOCIAL MEDIA MANAGEMENT

Social media is now the communication and networking source for people of all ages; Whether things are happening in the community, the nation or around the globe, the public is tuned in to social media to stay in touch and up to date; that instant communication is very powerful for your business because it allows you to reach a higher spectrum of consumers in a “ripple effect”.

Successful social media management requires a consistent plan; it enriches product awareness, builds open communication network, increases website traffic, monitors mentions of your brand, improves your SEO, and ultimately drives more leads.

Our main purpose is to increase your reach, fans, and conversion rates exceptionally; we handle your social media sites and your brand’s reputation on your behalf by implementing exclusive, branded, copywritten, and intriguing content and monitoring strategies whilst engaging with your online community of fans and followers.


SMS

SMS has always been one of the most effective ways to save time and communicate with new and existing markets across the globe.

Thanks to its special relations with worldwide networks and operators, SIEGMA’s premium-quality bulk SMS services allow you to reliably send text messages to global destinations at minimal costs.

Offering a high level of security and reliability with delivery reporting, our SMS solutions help you reduce your communication costs and improve the efficiency of your campaigns especially with our Targeted SMS services whereby you can segment your receivers based on specific factors (countries, regions, age, gender, income levels, profession, and interests).


VPN (Virtual Private Network)

VPN ensures a protected and private communication and networking environment and prevents anyone from sniffing, monitoring, or controlling your online communications and browsing activities.

Whether the need is to secure the communications between multiple nodes, or to remotely access data at your office without compromising its privacy, through its international network of privately owned and controlled systems, SIEGMA provides secure and affordable VPN solutions anywhere in the world, with 100% guaranteed safety, privacy and speed.


INTERNATIONAL GATEWAY - VOICE / DATA

Whether the need is to upgrade or implement a fully new solution, SIEGMA provides first-class International voice and data gateways around the globe.

With our advanced systems, we provide public sectors with complete centralization solutions for voice and data flow, helping them audit and monitor the country’s networks through advanced traffic measurement, accurate billing, market surveillance, and fraud management.

Our systems are embraced by the subscribers getting a better quality, the government regaining control over incoming and outgoing voice and data traffic, and the operators properly managing their revenue streams.


OUTSOURCING

Acquiring expert human resources requires efforts, investments, and long term commitments, making it impossible to employ full-time professionals for a specific project requiring their involvement for a short period only. The optimal alternative is to use our lucrative outsourcing facilities that will exceptionally enhance your productivity without any hassle or increase in your operating costs.

Whether you are looking for consultants, designers, copywriters, programmers or debuggers, we have great talents on board!At Siegma, we deliver customized, creative, and scalable solutions to our international customers, honoring their clients’ brands, needs, and business success. Our proven practices guide us toward successful project completion, ensuring the delivery of solutions exceeding your expectations.


HOSTING

Forget the technicalities and focus on your business.

In-house IT initiatives require significant investments in both human resources and equipments and take months to implement and deploy before real benefits can be realized.

Besides our off-the-shelf and hosted IVR, SMS Switch, VoIP and call center services, SIEGMA also delivers IT and application hosting and management solutions to meet your diverse requirements ensuring high level of security, scalability, performance, and ROI maximization.

With SIEGMA, not only will you work with experts, but you will also benefit from a guaranteed level of consistent service and quality, while reducing the cost, time and staff needed for implementation.


CUSTOMIZED TELECOM PLATFORMS & SOLUTIONS

In today’s competitive marketplace, selecting the right communications platform is essential to the success of your business;

SIEGMA provides bespoke telecom solutions that enable service providers, enterprises and governments worldwide to offer reliable voice and data services to end-users.

Through the implementation of many complex, multisite, and multinational large projects, we have proven a high level of proficiency in the networking & telecommunication sectors. Our expertise gives us the skills and capability to develop customized platforms and solutions to your specific challenges by ensuring a successful delivery that is on time and on budget.

IVR Platform & Applications

Fan Clubs & Community Platforms

VAS & Subscription

PlatformsSMS Switch Call Center VOIP Soft-Switch

OUR KEY TELECOM SOLUTIONS INCLUDE



SIEGMA provides high end, cost effective VAS and Subscription platforms to audio-text, service, and content providers looking to offer classic voice and SMS value-added services or subscription services requiring recurring billing and content delivery based on dynamic schedules.

Our platforms are fully customizable based on your needs offering high level of flexibility in processing and routing based on keywords in the SMS content or key-tone choices during an IVR call or selections on the web portal, the timeframe of the SMS/Call/Request, the originating number or IP… All at high throughput with failover and retry mechanisms for unlimited connections between providers and clients over SMPP/HTTP protocols for SMS, SIP for voice calls, and HTTP/XML/SOAP/JSON for web queries.

SIEGMA’s VAS and subscription platforms are either deployed within your existing infrastructure, or fully hosted within ours and maintained by our 24/7 on duty support team.

VAS & SUBSCRIPTION PLATFORMS



Whether through personal computers or mobile handsets, online communities and fan clubs bring people together around common passions and interests; with the increase in consumption of the Internet and smartphones today, it is required to engage and socially connect with your customers by attracting them to your brand.

SIEGMA offers you the opportunity to build your own branded fan club and community network enabling you to convert web visitors into loyal customers and fans.

Regardless of your brand and the type of products and services you offer, the branded fan club is a great marketing tool for your business. It builds strong relationships with your fans, captures consumer and social data, creates robust customer and prospect profiles as well as targeted audience segments.

Our community platform is user friendly with multiple features allowing your fans to find/add/refer friends and communicate with each other through text, emoticons, images, audio, and video content both online and offline.

FAN CLUBS & COMMUNITY PLATFORMS



We deliver high-end, cost effective IVR systems and applications either deployed within your existing infrastructure, or fully hosted within ours and maintained by our 24/7 on duty support team.

Whether the need is for interactive VAS services (voting, interactive games, voice portals, content access and download, billing…), or advanced corporate agent-free call services (customer support, automated form filling, claims reporting …), or speech recognitions, or any ad hoc solution you request, our industry-leading IVR solutions can fully satisfy your needs with the highest quality at the most affordable prices.

IVR Platform & Applications

Our performance SMS switches allow you to send and receive VAS, bulk, and P2P text messages at high throughput and connect unlimited inbound/outbound peers using SMPP, HTTP, and SMTP protocols with an option to add customized triggers at SMS receipt or delivery.

You can also use our usage-charged hosted SMS gateway solution which is designed to efficiently fit any type of VAS, P2P or Bulk SMS services without the need to purchase any equipment or install any application.

SMS Exchange Switch



Regardless of your industry, the number of employees you have, or even your target audience, SIEGMA has the necessary innovative and results-oriented call center solutions for your business.

Weather you need a simple helpdesk solution operated by our own agents, or a full platform implemented at your premises, or a hosted solution that either connects your agents from multiple remote areas or rents seats for them in our call centers; our cost effective, value added services help your enterprise to improve customer service, optimize resources and generate more revenue.

Call Center

VoIP has become an increasingly reliable and popular communication alternative for consumers and businesses since it provides significant cost savings compared to the conventional phone system; with lower monthly fees and cheaper long distance and international rates.

SIEGMA focuses on delivering high-quality, scalable, and cost-effective VoIP soft-switch platforms for global telephony providers, by utilizing exclusive solutions to deliver tailored, secure and reliable VoIP exchange services whether implemented at the clients’ premises or fully hosted in our global data centers.

VoIP Soft-Switch