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SIEBELPREPARED BY : MOHAMAD RIDZUAN BIN ABDULLAH
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Overview
This presentation o!"#es in$#"!e:
%hat is &RM '
%hat is Ora$#e Sie(e# '
Sie(e# ient T)pes
Sie(e# %e( Ar$hite$t"re
Sie(e# App#i$ation Ar$hite$t"re
Sie(e# %or+,ow an! %or+,ow Po#i$)
Sie(e# Data Mo!e#in-
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%hat is &RM''
Stan!s .or Customer Relationship Management/
Mana-e the sa#es pro$ess0 tra$+ $"stoerintera$tions0 store in.oration a(o"t $"stoers
To or-ani1e0 a"toate an! s)n$hroni1e sa#es0ar+etin- $"stoers servi$es an! a#so te$hni$a#
s"pport/
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Sie(e# ient T)pes 5BA&6 There are severa# $#ient site .or "se with the Sie(e# app#i$ation :
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Sie(e# %e( ient
r"ns in a stan!ar! (rowser .ro the 5$#ient persona#$op"ter6
(rowser $onne$ts thro"-h a %e( server to the Sie(e#Server
$onne$te! to $opan) networ+ 0 "sin- (rowser 0 not
have Sie(e# so.tware0 7"st "sin- URL an! !ata wi## (ea$$ess
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Sie(e# %ire#ess %e( ient
r"ns in a variet) o. %ML (ase on HDML an! HTML(rowsers
avai#a(#e .or o(i#e !evi$es
!oes not re8"ire an) Sie(e# so.tware to (e insta##e! onthe $#ient
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Sie(e# Mo(i#e %e( ient
Porta(#e Mi$roso.t %in!ows $#ient !e#ivere! thro"-h a
%e( (rowser Desi-ne! .or #o$a# !ata a$$ess an! !oes not nee! to
(e $onne$te! to a server
App#i$ations !isp#a) in a stan!ar! %e( (rowser on theen! "ser2s $#ient $op"ter/
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Sie(e# De!i$ate! %e( ient
re#o$ates business logic .ro the Sie(e#Server to the $#ient
$#ient provi!es !ire$t $onne$tivit) to a!ata(ase server/
It re8"ires so.tware to (e insta##e! on the$#ient a$hine
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Sie(e# Han!he#! ient
Strea#ine! version o. the Mo(i#e %e( ient thatr"ns on a han!he#! !evi$e
It in$#"!es on#) the ."n$tiona#it) re8"ire! () 9e#!technician end users
S"pports the sae !ata re#ationships0 the sae
$on9-"ration in Sie(e# Too#s
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Sie(e# Deve#oper %e( ient
Hi-h#) intera$tive $#ient !e#ivere! thro"-h InternetEp#orer to $onne$t !ire$t#) to a !ata(ase server
Use! () developers an! system administrators
Does not re8"ire a Web server
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Sie(e# ient T)pes
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Sie(e# we( ar$hite$t"re
The Sie(e# we( ar$hite$t"re consists of:
;Web clients that a$$ess the ("siness !ata
;A Web server that han!#es intera$tions with the %e( $#ients
;Servers that ana-e the ("siness !ata an! provi!e (at$h an!intera$tive servi$es .or $#ients
;A re#ationa# database an! le system that store ("siness !ata
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Sie(e# we( ar$hite$t"re
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Sie(e# App#i$ation Ar$hite$t"re
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Eap#e Sie(e# App#i$ation 3Sie(e# &a## &entre4
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Sie(e# %or+,ow o!"#e in Sie(e# ("siness pro$ess
to $reate an! a!inister wor+,ow pro$ess/
set o. steps ee$"te! in response to a !e9ne! set o.$on!itions
Is "se! to a"toate parts o. a ("siness pro$esses in aSie(e# app#i$ation
a##ow to !e9ne $opan) ("siness pro$ess "sin- the
pro$ess !esi-ner in Sei(e# too#s/
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Basi$ %or+,ow Dia-ra
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%or+,ow Po#i$)
is !e9ne! set of condition or action
a##ow to !e9ne po#i$ies that $an a$t as tri--ers toee$"te a wor+,ow pro$ess/ A po#i$) $onsists o. oneore po#i$) $on!ition/
$an per.or a sip#e a$tion0 s"$h as sending an
email message or creating an activity orassignment/
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%or+,ow po#i$ies re8"ire the "seto:
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Sie(e# Data Mo!e#in-
Desi-ne! to s"pport the !ata re8"ireents a$ross Sie(e#app#i$ations
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E#eents o. Sei(e# Data Mo!e#in-
!ataMod
el
"ables
Columns
#nde$e
s%se
r&ey
s
'rimar
y&ey
(oreign
&ey
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The En!
