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1 ON-Demand Rapid Problem Solving, Insights and Support in remote deep dive sessions PARTNERS ON-Demand LEVERAGING SERVICES TO WIN IN INDUSTRIAL MARKETS Rapid problem solving, insights and support for Service Leaders by Service Leaders in remote deep dive sessions
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Si2 On-Demand

Apr 14, 2017

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Page 1: Si2 On-Demand

1

ON-Demand

Rapid Problem Solving, Insights and Support in remote deep dive sessions

PARTNERS

ON-Demand

LEVERAGINGSERVICESTOWINININDUSTRIALMARKETS

Rapidproblemsolving,insightsandsupportforServiceLeadersbyServiceLeaders–inremotedeepdivesessions

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ON-Demand

Rapid Problem Solving, Insights and Support in remote deep dive sessions

Findanswers,solveproblems

inremotedeepdivesessions

Arewegraspingtheserviceopportunity?ExploiKngservicepotenKal?Whatdoweneedtochange?Investment?

Howtoorganisetoavoidtensionswithproductunits?Shouldourservicestrategybeindependentofproductunits?

What’sthestrategyofourcompeKtors?AretheyperformingbeNerthanus?HowdotheirofferingsandcapabiliKescomparetoours?

Whyaren’touradvancedserviceofferingsgainingtracKon?Arewemisreadingcustomers?What’sdrivingbuyerdemand?BeNerperformanceorlowercost?

HowtosupportourproductsgloballywithoutenoughcriKcalmassinmanymarkets?Howtoexpandourservicenetwork?HowtodealwithlocallowcostcompeKtors?Standardizeonglobalserviceofferingsoradapttolocalmarkets?

HowtogetchannelpartnerstocollaborateforbeNersalessuccesswithmajoraccounts?What’sthebestwaytointegratechannelpartnersintodigiKzedserviceofferings?

HowtobestorganizeglobalmulK-levelproductsupport?Shouldfieldservicemanagementbecentralizedordecentralized?Shouldweusefieldserviceasasaleschannel?

RightpricingservicecontractsformarketpenetraKon?Rightpricingspareparts?Shouldwebesellingsparepartsorsparepartsservices?HowtodealwiththirdpartycompeKtors?

Howtopricetoreflectrisk?CanwepricetoreflectvalueincompeKKvesituaKons?

WhatareourstrategicopKonsforIoTbasedserviceplaWorms?WhatcapabiliKesdoweneed?Wheredowefindthepeople?HowcanwetrainourorganizaKon?Howdoweintegrateintoourcurrentofferings?

WhatarethecriKcaltouch-pointsincustomerjourneysforadvancedservices?

HowcanwemakeourproposalmorecompeKKveandovercomebuyer’sresistance?

Withnewbusinessmodels,howwillourcoststructuresandriskschange?Whatpeopledoweneed?What’sthebestwaytofindthem?HowdowemanagethetransiKon?

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ON-Demand

Rapid Problem Solving, Insights and Support in remote deep dive sessions

Getthingsdonewhenyoudon’t

haveenoughcapacityorresources

Generatebusinessplansforinvestments;Analyseprosandcons;Riskassessments;CreateinvestmentnarraKveandjusKficaKon

ScoutmarketforacquisiKoncandidates;AssessmentsandevaluaKons

SupportDueDiligenceinacquisiKonprocesses:Strategic,operaKonal,technicalandfinancialassessments;Riskappraisals,quanKficaKon

CompeKKveanalysisbyservicebusinesslineinlocal,regionalandglobalmarkets;UnderstandandevaluatemarketpotenKal.

Proposehowtoenteranewmarket(rough,detailed)

DevelopinstalledbasemapsandassessrevenuepotenKal(shortterm,longterm)

Developdetailedcustomerprofiles,buyerbehaviour,salespotenKalandcustomershares

CompeKKvebenchmarkingstudies(limited,extended)

Developandimplementsparepartspricingmodelsandmethods,suchasanABCanalysis

Facilitatechangemanagement,strategyandtransformaKonwork-shops;CoachingteamstobusinessobjecKves;Trainingdevelopment

Develop,configureservicemetrics,KPIsandservicesmanagementaccounKngframework

Supportdesignofnewofferings(DesignThinking)

Supportdevelopmentoflargebids,projectsorcontracts:

•  Opportunitydevelopment•  Bidstrategy•  Configure,Price,Quote•  Contractdevelopment&riskassessment

•  NegoKaKons

On-goingBusinessIntelligenceandAnalysis(NewsleNer):CompeKKve;technology;Customers;RegulaKons–servicebusinessline;bymarket;byregion

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ON-Demand

Rapid Problem Solving, Insights and Support in remote deep dive sessions

HowON-DemandworksPurchasecreditsandusethemtomixandmatchserviceopKons

Purchase ON-Demand

Interact with experts

Resolution and Report

Review Value

Track activity

Challenge

Insights & Solutions Easy to access Fast response

Top Quality Value for money

Low risk

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ON-Demand

Rapid Problem Solving, Insights and Support in remote deep dive sessions

Outside-InInsights… …NewperspecKves

Flexiblecapacity…...FastanswersValidatethinking...…ConfidentinresultsSolveproblems……MoreproducKveContaincosts……ReduceyourrisksDefineyourneeds……Beincharge

WINwith ON-Demand

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ON-Demand

Rapid Problem Solving, Insights and Support in remote deep dive sessions

Integrateintoyoureverydayworkflow

“AnOutside-InperspecKvebyanSi2Expertallowedmetoseeformyselfhowmypartsrevenuegrowthandprofitabilityproblemwasreallyduetoapoorinternaltransferpricingpolicy.ThisenabledmytoquicklytakeacKonandtocontributetotherevenueincreaseIneededtomakemyplanthisyear”BusinessDevelopmentManager–Na4onalServiceDivision,GlobalIndustrialOEM

“WithsupportfromSi2ON-Demand,wewereabletodeliveraninvestmentproposalandbusinessplaninathirdoftheKmeandafracKonoftheeffortitwouldhavetakenustodointernally.ThiswasonlypossiblebecausetheSi2Expertunderstoodourbusiness,wasveryexperiencedandsowasabletoarKculateourideasaccurately.Si2ON-DemandhelpedusdeliveramorecompellingargumentatafracKonoftherealcost!”Innova4onManager–PaymentServicesProvider

“BygainingnewperspecKvesfromSi2Expertsandhavinga1on1withanotherSi2clientwithsimilarchallenges,IrealisedIhadtochangethescopeofmybusinessinordertohaveaviablefuture.IwasabletopushmyorganisaKonandnowwearedevelopingsupportforacompletelynewproductlinewhichcoulddevelopinexcessof$10million/yearRegionalServiceDirector–GlobalAutoma4onOEM

“InalmostrealKme,IwasabletoquicklygaininformaKonandinsightabouthowtotackleanewmarketopportunity.NoneedtowasteKmeorcreateabigproject”RegionalVicePresident–GlobalMaintenanceSolu4onsprovider

“WeusedSi2ON-Demandtobrainstormbidstrategyonamajorcontractopportunity,developacomprehensivecustomerprofileandrobustsalesarguments.WewereshortlistedandtheSi2ExpertsupportedthenegoKaKonsandcontractdevelopmentprocessandhelpedusunderstandandremedyrisks.Weclosedonthedealwithmuchmoreconfidence”GlobalBusinessUnitManager–MajorEngineeringServicesProvider

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ON-Demand

Rapid Problem Solving, Insights and Support in remote deep dive sessions

On-DemandAdvisoryLeverageDeepSmartsGetnewideasValidateyourthinkingSparandLearnSolveProblemsRemotedeepdivesessions

On-DemandSupportExtendedWorkbenchwhenyoudon’thaveØ  ResourcesØ  TimeorØ  Knowhowtodoin-house.

InsightPlaFormVirtualecosystemofØ  PracKKonersØ  ConsultantsØ  Experts,andaØ  Libraryofresources

We are building the strongest Expert resource in the market today!

Afreshnewapproachtounlockingmanagementinsight

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ON-Demand

Rapid Problem Solving, Insights and Support in remote deep dive sessions

ContainyourCostsAccess Deep Smarts know-how andexperKse: As you need it, when youneeditandjustasmuchasyouneed–fromanywhereintheworld

Reduce your need for expensiveconsulKng projects and addiKonal in-house resources, while levelling theplaying field or gekng ahead of yourcompeKtors. Grasp opportuniKes andgenerate new business faster. Anddon’t forget: We’re a variable costresource

You’reinChargeThink of us as your resource:responsive, fast, highly experienced,knowledgeable, and very producKveWithSi2ON-Demandyou’re inchargeof finding your own soluKons – Wehelpexactlyasmuchasyouneed,notmoreorless

WorkProducJvelyWorkmoreproducKvelywithanudgefrom us in the right direcKon. Let ushelpyouunderstandtheproblemandformulate a soluKon – don’t reinventthe wheel and avoid mistakes othershavemade

Get new insights and analysis that arehardtofindaboutcustomers,services,products, markets or technologies inany geography. Develop new business,sales and service channels and findpotenKalpartners

ValidateThinkingValidate your informaKon and ideasthrough Outside-In perspecKves:BeNer understand new opportuniKesand threats; Develop strategies,business models or new offerings.Think through new organisaKonaldesigns, decide on a path to servicetransformaKon or how to go aboutdigiKzingandmarkeKngyourofferingsandsoluKons

NewInsights

“ON-Demand”AdvisoryBenefits

PartofyourTeamThink of us as an addiKonal costeffecKveresourceforyourteam,evenas part of your team, but only whenyouneedus

DeepSmartsKnow-How

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ON-Demand

Rapid Problem Solving, Insights and Support in remote deep dive sessions

•  Dralabusinessplan•  Developargumentsforaninvestmentdecision•  MonitorandreportoncompeKKvemoves•  Marketandcustomerresearch•  MarketsegmentaKonandpriceanalysis•  Evaluatecustomerbuyingbehaviors

Virtualextendedworkbenchforresearch,businessdevelopmentandotheracJviJes-thatyouneedtogetdone,butdon‘thaveJme,resourcesorknowhowtodoin-house

ResponsiveandFastGet the work done as you need it,w h e n y o u n e e d i t : H i g hresponsiveness,rapidturn-aroundandpremium quality. Our experiencedanalysts speak your language andunderstandyourbusiness

ThinkofusasanaddiKonalflexibleandveryproducKveresourceforyourteam.Wearetherewhenyouneedus:WecanrapidlyscaleandmulK-taskandwe‘regonewhenyoudon‘t.

FixedpricingFixedpricing(asmuchaspossible):and we guarantee the quality of ourwork

Flexible

“ON-Demand”SupportBenefits

•  Helpvalidateortestnewofferings•  Supportincommercialortechnicalduedilligence•  Helpsetbidstrategyordesignacomplexbid•  Riskassessments•  EvaluateimpactofnewregulaKons•  IdenKfypotenKalpartnersoracquisiKoncandidates

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ON-Demand

Rapid Problem Solving, Insights and Support in remote deep dive sessions

Trial(free)

Light Team Enterprise

DedicatedAdvisor ✔ ✔ ✔ ✔

ONDemandAdvisory&Support2

credits10

credits75

credits 150

credits

AccessAnalyst&ResearchResources ✔ ✔ ✔ ✔

NumberofUsers 1 Unlimited Unlimited Unlimited

Pricing Call for pricing

Advisory:1 credit = 1 hour Support: Fixed credits per assignment type Credits valid for 12 months

OpJons

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ON-Demand

Rapid Problem Solving, Insights and Support in remote deep dive sessions

ToexperiencetheimpactofON-Demand,[email protected]

GrasptheopportunitytomakebeTerdecisions

Tryoutforfree

Determinevalue

Integrateintoeverydaywork

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ON-Demand

Rapid Problem Solving, Insights and Support in remote deep dive sessions

Contact

+44 208 144 6452+352 621 215 856+49 176 30739481+1 26 7334 0135

Phone UK

LuxembourgGermany

US

Locations [email protected]

Contact