Showdown: SaaS vs. IaaS vs. Cloud vs. On-premise

SessionID:

Preparedby:

Showdown: SaaS vs. IaaS vs. Cloud vs. On-premise

AdetailedcomparisonofallEPMDeploymentScenarios

10636

EricHelmer,VicePresident,MercuryTechnologyGroup

@erichelmer

April2-6,2017inLasVegas,NVUSA#C17LV

Eric Helmer •  VicePresidentApplicaOonServices,BusinessAnalyOcs

•  15yearsEPM/BIITexperience

•  OracleACEDirector

•  PublishedOracleMagazine,OTN,OracleProfitMagazine,OracleTechnologyNetwork

•  CommonSpeakeratCollaborate,Kaleidoscope,OpenWorld,usergroups

•  PopularEPMITBlog:h\p://TheITside.net

•  ODTUGHyperionSIGBoardMember

2


Mercury Technology Group

Total Number of Enterprise Customers:

103+

Total Number of Users Worldwide (40+ Countries):

19,000+ Professional:

Self Service Applications:

48,000+

Total Number of Managed Servers:

2,000+

Customer Revenue Processed:

50+ Billion per Year

Of Hybrid Cloud Services for ALL Oracle Applications The Premiere Provider

3


MTG Hyperion/BI Center of Excellence

ü Fastest Available Server HosIng OpImized for EPM/BI ü Rapid Response issue resoluIon ü ConInuous ApplicaIon Monitoring ü Error DetecIon and AlerIng ü Log RotaIon ü ArIfact PromoIon ü Patching/Upgrading ü Cloning/Refreshes ü Change Management ü Data IntegraIon Support ü Compliance and Audit ü Security and Intrusion DetecIon

4


What is the Cloud? Oracle’s SaaS Cloud Offerings for EPM Comparing Cloud SoluIons: Cost ConsideraIon Factors Comparing Clouds: Quality ConsideraIons Factors Example Hybrid Cloud Scenarios

Agenda

What is the Cloud?

6


What is “The Cloud?”

•  The Internet •  Virtual Systems •  Storage •  An on-line Service •  An Internal server farm


“Cloud”

•  When people say “cloud” they can mean anything! Most of the Ime they just mean the servers are not on-premise

•  Companies have internal “clouds” as well

•  We need to understand what people mean. All of this is “Cloud”….

©2017,EricHelmerAllRightsReserved.


“Cloud”

•  When people say “cloud” they can mean anything! Most of the Ime they just mean the servers are not on-premise

•  Companies have internal “clouds” as well

•  We need to understand what people mean. All of this is “Cloud”….



Cloud Types

•  SaaS – (So]ware as a Service) - rent the so#ware •  Salesforce.com model, customers do not buy licenses, rent the service for a Ime by month – pay by

user or usage. •  No access to servers, pay for URL-only service •  CapEx vs OpEx decision on so]ware licensing •  i.e. PBCS, FCCS

•  IaaS (Infrastructure as a Service) – rent the hardware •  Customers OWN the licenses but have someone else host the servers and perhaps a Varity of IT

managed services. •  Full access to servers, only renIng the hardware, datacenter space, electricity, and paying for

managed services. •  Secure VPN – full extension of client network, looks as if on-site – client can manage or we can

manage day to day •  Up to customer to install, implement, manage so]ware •  Ie: Amazon, MS Azure

•  SoluIon as a Service – full outsourcing of the soluIon •  Full IT service, administraIon, support with Oracle Experts on rented infrastructure •  i.e. Mercury Technology



Cloud Provider OpIons

Most Control / Most maintenance •  Customer must manage •  Owned so]ware, rented servers •  Shared infrastructure (mulItenant)

Least Control / Lower maintenance •  Least management •  Rented so]ware •  No visibility to servers/performance •  FracIon of capabiliIes

Middle Ground – Most control / Lowest maintenance •  Own the So]ware, Hardware Rented •  Vendor Installs and configures So]ware •  Access to Servers •  Vendor maintains, administers, provides care and feeding •  Advanced Security, compliances •  Set-it-and forget it with full funcIonality of on-prem so]ware



Cloud Examples •  SaaS - rented access, everyone is the same, URL only access

•  Salesforce •  Office 365 •  Google Apps •  Oracle Planning on the Cloud Service, FCCS

•  IaaS – rented CPUs and Memory, unmanaged, solu=on agnos=c •  Amazon Public Cloud •  Rackspace Public Cloud •  Azure Public Cloud

•  SoluIon as a Service -rented servers + solu=on •  Private Dedicated Cloud •  Hyperion-specialized full Hosted and Managed Cloud Service Provider •  Hardware included


Oracle’s SaaS Cloud Offerings for EPM

13


Oracle SaaS Cloud offerings



Oracle’s SaaS today

Out today: •  Planning and BudgeIng on the Cloud Services (ePBCS) •  Financial Close and ConsolidaIon Cloud Service (FCCS) This is NOT HFM •  Enterprise Performance ReporIng Cloud Service (EPRCS) This is not Financial ReporIng •  BI Cloud Service (BICS) •  Account ReconsolidaIon Cloud Service (ARCS) •  Profitability Cost Management (PCMCS) •  Tax ReporIng Cloud New: •  Essbase cloud service •  Oracle Data Integrator Cloud Service (ODICS)



Oracle's vision

§  Any app, on-premise, hosted, or cloud, on any device

§  Offer mainstream EPM applicaIons with a flexible SaaS model

§  Compete with BI SaaS marketplace leaders targeIng midmarket companies such as AdapIve Planning and Host AnalyIcs

On-Prem, Hosted, or SaaS… ü  Your Choice ü  All Supported ü  All Strategic



Oracle Cloud under the covers

§  12 ForIfied Oracle datacenters around the world

§  MulI-tenant

§  Oracle Enterprise Linux based



Oracle’s SaaS Cloud

§  Benefits -  Extraordinary rapid environment provisioning (implementaIon Ime can be the same)

-  No hardware costs

-  No IT services needed

-  No so]ware installaIon, configuraIon, or maintenance

-  OPEX SubscripIon based

§  Key Features -  AutomaIc (and forced) patching

-  Flat File loads or use of on-premise so]ware to upload

-  UIlizes on-premise Smartview

-  Built in wizards, tutorials, guides, and task lists to create applicaIons

§  Oracle Cloud Support included (Not Oracle Support)



Oracle SaaS ConsideraIons §  Usually only get one applicaIon, two apps require two separate non-integrated

subscripIons

§  Two environments (DEV and PROD)

§  Limited funcIonality – a small fracIon of what is available on-prem

§  No access to servers, logs…. URL only based access

§  Data and metadata files must be uploaded via the web or through a command line FTP interface program that must be downloaded from the cloud landing page. Flat file integraIon only w/o addiIonal on-prem so]ware.

§  Must commit to one hour of downIme each day

§  Limited Disk space

§  Extremely difficult to leave – if you want on-prem, you will have to buy the so]ware.

§  Not transferable

Newest features – code developed for cloud first, then ported to on-premise versions..



Geong Files In and Out


Comparing Cloud SoluIons CostConsideraOons

21


Cloud SoluIons ConsideraIons

•  Costs and Licensing

•  Support quality, responsibility, response Ime

•  UpIme, availability, reliability

•  Security, vulnerability, exposure to risk

•  Quality, compliances, audit

•  Feasibility and complexity of data integraIon

•  Performance and performance guarantees

•  Control, access, and flexibility

•  Usefulness, features

•  Ability to leave soluIon

We must consider much more than the surface level costs of license vs. subscrip=on.



Analyzing Costs: Staff Burden SupporIng EPM systems “Takes a Village”

•  Change Control processing •  ApplicaIon AdministraIon •  Security AdministraIon •  Close Process support •  Data loading •  Job monitoring •  Patches and upgrades •  Infrastructure support •  TroubleshooIng •  Desktop Support •  Backup/recovery •  Compliance and audiIng •  Oracle SR’s •  Data archiving •  Performance, capacity planning

IT Support

Security

DBAs

Data IntegraIon

Developers

Close Managers

Helpdesk

App Admins

30% 30% 10% 30%

30% 20% 30% 30%



Analyzing Costs: Staff Burden SupporIng EPM systems “Takes a Village”

•  Change Control processing •  ApplicaIon AdministraIon •  Security AdministraIon •  Close Process support •  Data loading •  Job monitoring •  Patches and upgrades •  Infrastructure support •  TroubleshooIng •  Desktop Support •  Backup/recovery •  Compliance and audiIng •  Oracle SR’s •  Data archiving •  Performance, capacity planning

IT Support

Security

DBAs

Data IntegraIon

Developers

Close Managers

Helpdesk

App Admins

30% 30% 10% 30%

30% 20% 30% 30%

$ $ $ $

$ $ $ $



Analyzing Costs: Support and AdministraIon

•  Change Control •  ProacIve Health Monitoring •  ApplicaIon Maintenance •  Patches and upgrades •  Data loading •  Job monitoring •  Infrastructure support •  TroubleshooIng •  End user assistance •  Backup/recovery •  Security and audiIng •  Oracle SR’s •  Data archiving •  Performance, capacity planning



Analyzing Costs: Support and AdministraIon

•  Change Control •  ProacIve Health Monitoring •  ApplicaIon Maintenance •  Patches and upgrades •  Data loading •  Job monitoring •  Infrastructure support •  TroubleshooIng •  End user assistance •  Backup/recovery •  Security and audiIng •  Oracle SR’s •  Data archiving •  Performance, capacity planning

$©2017,EricHelmerAllRightsReserved.


Analyzing Costs: Hardware



Analyzing Costs: Hardware

$


EffecIve costs includes Risk

Effec%venessFactor RiskCost

SupportResponseTime CostofresponseTime

IssueResoluOonTime CostofresoluOonwaitOme

UpOme/Availability/Reliability

CostofdownOme

SecurityandVulnerability Costofintrusion/dataloss

QualityandCompliances Costofqualityissues

Performance CostofperformancelimitaOons

Scalability Costofscalabilityceilings

Flexibility Costofinflexibility

StaffRetenOonSafetyLevel CostofA\riOon

Usefulness/Features CostoffuncOonallimitaOons

Costofloss=ProbabilityofincidentxCostofincidentVs.CostofPreventableRisk=ProbabilityofincidentxPreventablecostofincident

GartnerGroupreportdeclaresthattheaverageannualcostofbusinessinterrupOonis$418,071

DoingNothingcoststoomuch


Comparing Cloud SoluIons QualityConsideraOons

30


Licensing ConsideraIons

•  So]ware as a Service •  Rented subscripIon based model, do not own •  Low cost per-user model •  Can’t go back to on-prem without purchasing •  Not transferrable to another cloud provider •  Surprise billing for overages •  Billing never stops year over year, will eventually pass a break even point, and become more

expensive than buying on-prem.

•  Infrastructure as a Service •  Rented Hardware – some can be charged by the hour/minute. •  One-Ime On prem so]ware licenses ownership •  Transferable anywhere •  Make sure you check core’s, CPUs, VCPUs, for any licensing impact.

•  SoluIon as a Service •  One-Ime On prem so]ware licenses ownership •  Transferable anywhere •  Ideal for those that want to “Move to the Cloud” and already own licenses



Ongoing Support ConsideraIons

Solu%on Infrastructure DBA,SystemAdministra%on

Data/MasterDataIntegra%on

Applica%onAdministra%on

SaaS Vendor Vendor Customer

Customer

IaaS Vendor

Customer

Customer

Customer

SoluOonasaService

Vendor

Vendor

Vendor

Vendor

Who owns burden, costs, responsibility, and risk?

SaaS – ideal for new EPM customers, simple requirements, simple data integraIon. IaaS – ideal for those that want to outsource hardware, already own so]ware, but have internal support staff Sol aaS – ideal for those that already own the so]ware, want to outsource everything to a single provider.



Security and Risk ConsideraIons

•  So]ware as a Service •  Public shared cloud

•  Shared servers, storage with other customers

•  Services over public internet

•  No performance service level contractual protecIon

•  Infrastructure as a Service •  Public shared cloud

•  Shared servers, storage with other customers

•  Secure VPN encrypIon

•  OS level compliances only (SOC,SSA16, etc)

•  Popular service providers are desirable asack targets

•  Can go down! Amazon 5-hour outage in Feb. “Too Big and Complicated”

•  Unpredictable and variable performance, age of servers, lack of transparency

•  SoluIon as a Service •  Private dedicated servers

•  Contractual service level protecIon

•  Strong applicaIon aware security, encrypIon, and intrusion detecIon

•  ApplicaIon aware health monitoring and event detecIon

•  ApplicaIon level backups, off-site backup storage

•  ApplicaIon level change management, quality controls, security controls

•  ApplicaIon level audit, compliances

•  Rapid applicaIon expert helpdesk and support



Data IntegraIon ConsideraIons •  So]ware as a Service

•  No direct access to on-prem data sources •  Flat file integraIon or must use on-prem so]ware for automaIon and cloud

integraIon •  Lisle direct drill-back capabiliIes to on-prem without network exposure

•  Infrastructure as a Service •  Direct connecIon via VPN allow direct connecIons to anywhere. •  Full data integraIon as if on-prem

•  SoluIon as a Service •  Direct connecIon via VPN allow direct connecIons to anywhere. •  Full data integraIon as if on-prem •  Full staff of data integraIon specialist to maintain, support, monitor, and resolve data

and metadata integraIon acIvity 24x7.



Customer Control and Flexibility ConsideraIons

•  So]ware as a Service

•  No insight into performance or resource uIlizaIon •  No access to the servers, uIliIes, or logs •  Must have one hour downIme each day •  Forced patches •  Lisle customizaIons •  Limited funcIonality compared to full on-prem versions

•  Infrastructure as a Service •  Can also host your source systems to co-locate •  Any applicaIon, any operaIng system, any customizaIons

•  SoluIon as a Service •  Can also host your source systems to co-locate •  Outsource risk burden •  Full maintenance and administraIon •  Full transparency and insight into performance and capacity •  Experts that understand any and all customizaIons and nuances •  PreventaIve capacity analysis



What is the Cloud? Oracle’s SaaS Cloud Offerings for EPM Comparing Cloud SoluIons: Cost ConsideraIon Factors Comparing Clouds: Quality ConsideraIons Factors Example Hybrid Cloud Scenarios

Agenda

Hybrid Cloud Scenarios

37


Simple Out of the Box SaaS IntegraIon

ERP Source Systems

EPM Automate Flat File uploads

On-Premise PBCS TEST

PBCS PROD

Flat File Export

Flat File Import

Manual loading

ON-Premise Cloud

X



Using ON-prem FDMEE

ERP Source Systems

On-Premise On-Premise FDMEE Jump box Server

PBCS TEST

PBCS PROD

ON-Premise Cloud

Must purchase FDMEE so]ware and hardware, install, configure, maintain and patch FDMEE



Hyperion On-Prem / IAAS and PBCS Data IntegraIon

ERP Source Systems

SoluIon service Provider

On-Premise

Hyperion/BI

PBCS

FDMEE

ON-Premise Cloud

FCCS

X



Hybrid Cloud with ODICS IntegraIon

ERP Source Systems

Private or Public Cloud

On-Premise

Hyperion

BICS

ODICS

Salesforce, ADP, Workday etc.

ON-Premise Cloud



Hybrid Cloud Master Data IntegraIon

ERP Source Systems

Private or Public Cloud

On-Premise

HFM

PBCS

DRM

ON-Premise Cloud



BI IntegraIon Example



Enterprise Cloud SoluIons

•  We must think about the enterprise, not just Hyperion

•  Hyperion is rarely the source system. Data needs to go in/out and be coordinated.

•  Make the cloud decision bigger than just Hyperion

•  It’s ok to use different providers/soluIons for each product area if it makes sense. However, consider how you are going to address overall management

•  Idea: Use one single enIty to advise, handle, administer, maintain, coordinate all soluIons. A Cloud provider of the cloud providers. Single soluIon provider for all maintenance, administraIon, support, etc. “Enterprise SoluIon as a Service”



Oracle SaaS

IaaS - Private or Public Cloud

On-Premise

LifecycleChange

Management

DimensionManagement

SecurityAdministraOonandControls

DataMovement

Other SaaS Cloud (Salesforce, Workday, etc)

Enterprise SoluIon as a Service



Enterprise SoluIon as a Service



Hybrid Summary Steps

•  Step one – Evaluate and Design •  On-prem and SaaS Cloud are NOT the same thing •  One soluIon does not REPLACE the other.

•  look at all possible soluIons by product area. Choose the best one that fits the best, opImizes cost effecIveness - not just seems cheaper on the face value.

•  Work with an unbiased partner not incented to push one parIcular soluIon •  Establish and design hybrid integraIon strategy

•  Step two – Migrate and Integrate •  Migrate all applicaIon data and security •  Employ a common security foundaIon and single sign-on

•  Step three – Establish world class management and support •  OrchestraIon of data integraIon, monitoring, maintenance •  Establish change control, compliances, audit

•  Execute and monitor Service level agreements


EricHelmerVicePresidentBusinessAnalyOcs

[email protected]©EricHelmer2016,Allrightsreserved

https://www.linkedin.com/in/erichelmer

Http://www.TheITSide.net

@erichelmer

ITOutsourcing•Hosting•ManagedServicesE-Business•Hyperion•BusinessIntelligence

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Showdown: SaaS vs. IaaS vs. Cloud vs. On-premise

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