Showcasing and Rewarding European Public Excellence www.epsa2011.eu © EPSA 2011 Info Breakfast in Austria Alexander Heichlinger EIPA Expert & Manager European Public Sector Award (EPSA) European Institute of Public Administration - EIPA Barcelona
Mar 27, 2015
Showcasing and Rewarding European Public Excellence www.epsa2011.eu
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EPSA 2011 Info Breakfast in Austria
Alexander HeichlingerEIPA Expert & Manager European Public Sector Award (EPSA)
European Institute of Public Administration - EIPA Barcelona
www.epsa2011.eu
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Austrian applications for EPSA 2009
Applications per country
27
238
71
1
16
725
45
2
361
142
1
112
214
451
32
42
65
0 10 20 30 40 50
Austria
BelgiumBulgaria
Cyprus
Czech RepublicDenmark
EstoniaFinland
France
GermanyGreece
HungaryIreland
Italy
LiechtensteinLithuania
LuxemburgMoldova
NetherlandsNorway
Poland
PortugalRomania
SerbiaSpain
Sweden
SwitzerlandUnited Kingdom
Pan-European 27 applications out of 304
2 nominees and 8 recipients of Best Case Practice Certificates
Applications by administrative level
6
8
12
1
Local
Regional
National
Pan-European
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Award Nominees and Recipients of Best Practice Certificates
Theme I: Performance Improvement in Public Service Delivery• Nominee:
• City of Graz: The Baby-Document-Service by the Department for Citizens’ Proceedings
• Best Practice Certificate Holders:• City of Vienna: Gender Mainstreaming in the Vienna City
Administration• City of Vienna: The Ecobusinessplan (EBP) Vienna: The
environmental service package of the city of Vienna• Austrian Federal Ministry of Science and Research: Interactive
Statistical Pocketbook 2008• Austrian Federal Ministry of Finance: DYONIPOS (Dynamic Ontology
based integrated process optimisation)
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Award Nominees and Recipients of Best Practice Certificates
Theme II: Citizen involvement• Best Practice Certificate Holder:
• Federal Ministry of Agriculture, Forestry, Environment and Water Management: Standards of Public Participation, Recommendations for Good Practices
Theme III: New Forms of Partnership Working• Nominee:
• Federal Ministry of Agriculture, Forestry, Environment and Water Management: Klima:Aktiv Mobil
• Best Practice Certificate Holder:• Landeshauptstadt St. Poelten: Life-Cycle Cost Model: ‘New
Construction of St. Poelten University of Applied Sciences’
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Award Nominees and Recipients of Best Practice Certificates
Theme IV: Leadership and Management for Change• Best Practice Certificate Holders:
• City of Graz: Gender Mainstreaming happens in a Town!• Versicherungsanstalt Österreichischer Eisenbahnen und
Bergbau (VAEB): Lila – Change Management: New Leadership Principles and Implementation Approaches
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The EPSA 2011
www.epsa2011.eu
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The European Public Sector Award...More than just and award!
The EPSA brings together the best, most innovative and efficient performers from the European public sector. By highlighting exemplary models of innovative public performance, the award will serve as a catalyst for continued progress in addressing Europe’s most pressing concerns.
Vision: To create an arena in which Europe’s public sector institutions can excel and become an exemplar for the rest of the world.
www.epsa2011.eu
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EPSA 2011: Current partners
Italy
Luxembourg
The Netherlands
Poland
Spain
Switzerland
EU Commission
Austria
Cyprus
Denmark
Germany
Hungary
www.epsa2011.eu
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2011
17 January to 25 March The call for online applications is open
17 January Official launch of EPSA 2011 in Brussels
2-6 MayOnline Evaluation
OctoberPreparatory workshop for nominees/finalists
15-17 November Final event and Award ceremony in Maastricht
26-27 MayConsensus Meeting
5-6 SeptemberFinal selection
June On-site visits to short-listed projects
Until MarchInformation Days throughout Europe
EPSA 2011 at a glance
www.epsa2011.eu
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EPSA 2011 Target Group + Application Period
All European public sector institutions from all levels – with special attention to local and regional approaches, as well as public sector enterprises, agencies or public-private partnerships
Application Period
17 January 2011 until 25 March 2011 (24hrs)
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EPSA 2011 Eligibility Criteria
European geographical origin of the application; Compliance with the themes (one thematic area per project only) of
the EPSA 2011 competition; The working language of the EPSA 2011 is English, thus it is
strongly recommended to submit projects in English; The lead applicant must be a public sector institution or authority
(other applicants – in consortium for example - can be private, semi-public, NGO or academic);
The application must have been in operation long enough to have proven evidence of impact and tangible result;
Completed application form; Confirmation that the application has been submitted (i.e.
notification mail) before deadline (hrs).
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EPSA 2011 Themes
Theme I Smart Public Service Delivery
in a Cold Economic Climate
Theme IIOpening Up the Public Sector
Through Collaborative Governance
Theme IIIGoing Green: Concrete Solutions
from the Public Sector
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EPSA 2011 Themes – Theme I
Theme I Smart Public Service Delivery
in a Cold Economic Climate
Michael Burnett (UK), Expert, EIPA Maastrichtin co-leadership withAlexander Heichlinger
Related to key aspects of Europe’s crisis, i.e. stabilising public finances
Innovation in how services are delivered
Improving services at the same or lower cost
Maintaining diversity in and quality of service objectives while reducing costs
Redefined service at significant lower cost level
Better measurement of service delivery
Imaginative performance measurement linked to service objectives
Theme Specific
Evaluation Criteria
Balancing cost change with change in service standardsLinking service objectives and measurement indicatorsEvidence of attention to diverse service objectives
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EPSA 2011 Themes – Theme II
Theme IIOpening Up the Public Sector
Through Collaborative Governance
Tore Malterud (NO), Senior Expert and Head of Management Unit, EIPA Maastricht
Enhancing openness, transparency and accountability of governments and public administrationsMatch between the involvement objectives and those of the policy area Collaborative way of working has to contribute tangibly to the service delivery objectives, evidence has to be provided Provide evidence that the new way of working justifies the opportunity cost of the resources devoted to collaborative governancePrepare citizens through openness (access to information and ICT systems) to take part in decision-making processes
Theme Specific
Evaluation Criteria
Willingness to open up the different phases of processes to civil society;Link between objectives and results, including measurement indicators;Assessment against alternatives for collaborative governance.
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The EPSA 2011 Themes – Theme II
Collaborative governance: refers to involvement of citizens, the business society, NGOs and other representatives from the civil society at different stages of political processes.
Open governance: is when an entity shares information, consults, involves or works together with the private sector.
Open data/sources: means access to information that is relevant to citizens and businesses and is provided in an understandable way.
www.epsa2011.eu
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EPSA 2011 Themes – Theme III
Theme IIIGoing Green: Concrete Solutions
from the Public Sector
Martin Unfried (DE), Expert,EIPA Maastricht
Projects relating to the enforcement of environmental legislation and implementation of policy goals
Innovative solutions for reaching environmental objectives of legislation (waste, air, etc.)Solutions for the stimulation of a greener economy (econ. instruments, information campaigns)
Internal environmental management by public administrations
New approach to environmental management systemsInnovative procurement practicesInternal energy or transport conceptsGreening public companies
Theme Specific
Evaluation Criteria
Link between innovative projects and EU environmental legislation/EU environmental objectives
Convincing balance of environmental measures and cost-effectiveness
Internal and external communication and awareness raising
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General Evaluation Criteria
Innovation
Public concern
Sustainability
Impact
Learning capacity and transferability
General award criteria relevant to all three themes are:
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General Statements for Applicants
It is encouraged to submit projects showing consideration of gender mainstreaming, technology (ICT-enabled solutions) and sustainability aspects.
In addition, those projects benefiting from EU supportive actions such as the European Social Fund - Administrative Capacity Building priority are especially invited to submit their achievements.
www.epsa2011.eu
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The EPSA 2011 Evaluation Process
STEP 1: Individual online evaluation by each evaluator, in isolation and remotely based. Each project will be evaluated by three evaluators (triple evaluation).Period: 2-6 May 2011
STEP 2: Consensus meeting to reach a commonly agreed list of ranked projects per theme – the best practice certificate recipients; and to agree on projects to be verified during on-site visits.Period: 26-27 May 2011
STEP 3: On-site validation visits to short-listed projects for verification.Period: June 2011
STEP 4: Jury meetingto select and decide on the three EPSA winners (one per theme).Date: 5-6 September 2011
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11 Good Reasons to take part in EPSA 2011
Excellent opportunity to show appreciation to your employees and bring the work of their projects to the attention of a wider European audience;
Opportunity to be showcased and rewarded – irrespective of the size or type of the administration or the cultural sphere in which it operates;
Applicants receive valuable input for their administrative work and effective support (i.e. Evaluation Summary Notes), whilst also indicating potential for improvement and further development;
Maximum benefits as a network of excellence and efficient knowledge transfer across Europe;
The EPSA works with an independent, impartial and internationally acknowledged pool of experts throughout its evaluation process;
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11 Good Reasons to take part in EPSA 2011
Image improvement by publishing results and achievements in the official EPSA publications, on the www.epsa2011.eu website and via other channels of dissemination;
Simple and straightforward online application process; Participation in the competition is free of charge; The nominees will be invited to the preparatory workshop in
October 2011; The travel and hotel accommodation for the participation of
the EPSA 2011 nominees in the final event will be at the expense of EPSA/EIPA;
To win the most wanted and prestigious EPSA trophy!
www.epsa2011.eu
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How to submit an application
Registration on EPSA website
E-mail confirmation of application receipt and notification of application processing
Interest
A P
P L
I C
A N
T
Evaluation phase begins
epsa
2011
001
If yes: email notification + allocation of EPSA registration number
If not: you will be informed why your application is not eligible
E-mail with Log-in data
Completion and submission of
online application form
Eligibility Check by EIPA
E P
S A
2 0 1 1
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Contact Details
EPSA 2011 HELPDESK at EIPAe-mail: [email protected].: +31 (0) 43 3296 278website: www.epsa2011.eu
Thank you for
your attention!