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Should we automate? Professor Duncan McFarlane Image by and copyright Alex Knight used under a Creative Commons
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Should we automate? - Institute for Manufacturing · Overview What is Automation? Why do we Automate? Where do we Automate? Where will we Automate? Should we Automate?

Sep 02, 2018

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Page 1: Should we automate? - Institute for Manufacturing · Overview What is Automation? Why do we Automate? Where do we Automate? Where will we Automate? Should we Automate?

Should we automate?

Professor Duncan McFarlane

Image by and copyright Alex Knight used under a Creative Commons

Page 2: Should we automate? - Institute for Manufacturing · Overview What is Automation? Why do we Automate? Where do we Automate? Where will we Automate? Should we Automate?

Auto Pilot

2

Source: Wikimedia Commons

Page 3: Should we automate? - Institute for Manufacturing · Overview What is Automation? Why do we Automate? Where do we Automate? Where will we Automate? Should we Automate?

Retail checkout

3

Souce: Daily Telegraph, 14 10 13 examining the rise of the supermarket “robot”

Page 4: Should we automate? - Institute for Manufacturing · Overview What is Automation? Why do we Automate? Where do we Automate? Where will we Automate? Should we Automate?

Lights Out Factory

Source: Wikimedia Commons

Page 5: Should we automate? - Institute for Manufacturing · Overview What is Automation? Why do we Automate? Where do we Automate? Where will we Automate? Should we Automate?

5

Lights Out Factory

Page 6: Should we automate? - Institute for Manufacturing · Overview What is Automation? Why do we Automate? Where do we Automate? Where will we Automate? Should we Automate?

Overview

What is Automation?

Why do we Automate?

Where do we Automate?

Where will we Automate?

Should we Automate?

Page 7: Should we automate? - Institute for Manufacturing · Overview What is Automation? Why do we Automate? Where do we Automate? Where will we Automate? Should we Automate?

What is Automation?

Page 8: Should we automate? - Institute for Manufacturing · Overview What is Automation? Why do we Automate? Where do we Automate? Where will we Automate? Should we Automate?

Broader:

The part or full replacement of human based functions with machine, computer or other device

Oxford English Dictionary:

The use or introduction of automatic equipment in a manufacturing or other process or facilityOxford English Dictionary, https://en.oxforddictionaries.com/definition/

Page 9: Should we automate? - Institute for Manufacturing · Overview What is Automation? Why do we Automate? Where do we Automate? Where will we Automate? Should we Automate?

What Aspects of an Operation to

Automate?

SENSE (&COMMS)

ANALYSE

DECIDE

ACTUATE

OPERATION

REQUIREMENTS

extract information of

value from data

generate decision options and

selections which guide operation

provide

automatic or

guided manual

support

Info gathering (&

communicating)

Page 10: Should we automate? - Institute for Manufacturing · Overview What is Automation? Why do we Automate? Where do we Automate? Where will we Automate? Should we Automate?

Some “Automation” Technologies

– One page of Buzz Words only!!

• Sensing: bar code, RFID, vision systems, Augmented

Reality/Virtual Reality, Internet of things – IoT

• Analysis: Cloud computing, Mobile phone, big data analytics

• Decision: Machine learning, optimisation, AI, decision support

• Actuation: Robots, Human Machine Interfaces, Drones, AGVs,

storage / retrieval systems, 3D printing

A T Kearney, Shaping the future of Production, World Economic Forum, 2016

Page 11: Should we automate? - Institute for Manufacturing · Overview What is Automation? Why do we Automate? Where do we Automate? Where will we Automate? Should we Automate?

Automation & Digitalisation?

AUTOMATIONDIGITALISATION

ORCOMPUTERISATIONComputer

BasedAutomatedOpera1ons(incl.AutonomousSystems,robo1csystems)

AutomatedMechanicalOpera1ons

ComputerSupportforManualOpera1ons

Conveyors,

Tractors,

Escalators

Tracking systems,

robotics, AI

Operator guidance, AR,

Decision support

IT and

Automation

are closely

linked …

and getting

closer!

Source: McFarlane & Thorne, 2017, IFM Report, Automation 2050

Page 12: Should we automate? - Institute for Manufacturing · Overview What is Automation? Why do we Automate? Where do we Automate? Where will we Automate? Should we Automate?

What is Automation?

• Not just about robots

• Not just about doing but also about sensing and thinking / deciding

• Automation and Computerisation/Digitalisation are increasingly intertwined

Page 13: Should we automate? - Institute for Manufacturing · Overview What is Automation? Why do we Automate? Where do we Automate? Where will we Automate? Should we Automate?

Why do We Automate?

Page 14: Should we automate? - Institute for Manufacturing · Overview What is Automation? Why do we Automate? Where do we Automate? Where will we Automate? Should we Automate?

Why Automate?

14

Backdrop

• Competing against low cost countries

• Increased wage expectation

• Reduced funds available • Desire for greater profits

• Tasks unsafe / unhealthy• Impossible any other way

Page 15: Should we automate? - Institute for Manufacturing · Overview What is Automation? Why do we Automate? Where do we Automate? Where will we Automate? Should we Automate?

Why Automate?

• labour productivity

• speed

• efficiency

• reliability / repeatability

• Health & safety

• infeasible

15

Backdrop• Competing against low

cost countries• Increased wage

expectation• Reduced funds available • Desire for greater profits

• Tasks unsafe / unhealthy• Impossible any other way

Page 16: Should we automate? - Institute for Manufacturing · Overview What is Automation? Why do we Automate? Where do we Automate? Where will we Automate? Should we Automate?

Example: Auto Pilot

16

Source: Wikimedia Commons

Source: Wikimedia Commons

Page 17: Should we automate? - Institute for Manufacturing · Overview What is Automation? Why do we Automate? Where do we Automate? Where will we Automate? Should we Automate?

Example: Auto Pilot

Why?

• accuracy

• reliability / repeatability

• safety?

What?

• Sensing: position, angle

• Decision: control adjustments

• Action: aileron, thrust

17

Source: Wikimedia Commons

Source: Wikimedia Commons

Page 18: Should we automate? - Institute for Manufacturing · Overview What is Automation? Why do we Automate? Where do we Automate? Where will we Automate? Should we Automate?

Example: Retail checkout

18

Souce: Daily Telegraph, 14 10 13 examining the rise of the supermarket “robot”

Page 19: Should we automate? - Institute for Manufacturing · Overview What is Automation? Why do we Automate? Where do we Automate? Where will we Automate? Should we Automate?

Example: Retail checkout

Why?

• labour reduction

• accuracy

• speed

What?

• Sensing: Product bar code

• Analyse: locate price

• Decision: Sell?

• Action: Permit sale or set alert

19

Souce: Daily Telegraph, 14 10 13 examining the rise of the supermarket “robot”

NB: This is not just automation, it is a shifting of manual effort from retailer to the customer

Page 20: Should we automate? - Institute for Manufacturing · Overview What is Automation? Why do we Automate? Where do we Automate? Where will we Automate? Should we Automate?

Example: Underground ticket inspection

20

Source: Wikimedia Commons

Source: Wikimedia Commons

Page 21: Should we automate? - Institute for Manufacturing · Overview What is Automation? Why do we Automate? Where do we Automate? Where will we Automate? Should we Automate?

Example: Underground ticket inspection

Why?

• efficiency

• labour reduction

• reliability / repeatability

What?

• Sensing: ticket read

• Decision: pass/fail

• Action: open door

21

Source: Wikimedia Commons

Source: Wikimedia Commons

Page 22: Should we automate? - Institute for Manufacturing · Overview What is Automation? Why do we Automate? Where do we Automate? Where will we Automate? Should we Automate?

Example: Nuclear reactor

22

Source: Wikimedia Commons

Page 23: Should we automate? - Institute for Manufacturing · Overview What is Automation? Why do we Automate? Where do we Automate? Where will we Automate? Should we Automate?

Example: Nuclear reactor

Why?

• accuracy

• reliability

• repeatability

• safety

What?

• Sensing: state of fuel rods, equipment

• Decision: shut down, repair decisions

• Action: replace

23

Source: Wikimedia Commons

Page 24: Should we automate? - Institute for Manufacturing · Overview What is Automation? Why do we Automate? Where do we Automate? Where will we Automate? Should we Automate?

Example: Food Packaging

24

Page 25: Should we automate? - Institute for Manufacturing · Overview What is Automation? Why do we Automate? Where do we Automate? Where will we Automate? Should we Automate?

Example: Food Packaging

Why?

• labour reduction

• Speed

• Quality

• Health and safety

What?

• Sensing: bottle present

• Decision: correct position

• Action: apply lid

25

Source: http://www.bottle-fillingmachines.comShowing a high speed bottle filling carousel

Page 26: Should we automate? - Institute for Manufacturing · Overview What is Automation? Why do we Automate? Where do we Automate? Where will we Automate? Should we Automate?

Example: Exam Marking

26

Source: Daily Telegraph 5 3 12 indicatinghigh numbers of students sitting one exam.

Source: Brothersoft.com indicating a downloadable automated marking system

Page 27: Should we automate? - Institute for Manufacturing · Overview What is Automation? Why do we Automate? Where do we Automate? Where will we Automate? Should we Automate?

Example: Exam Marking

Why?

• labour reduction

• accuracy

• Speed

• fairness

What?

• Sensing: Student response

• Decision: correctness?

• Action: Award marks

27

Source: Daily Telegraph 5 3 12 indicatinghigh numbers of students sitting one exam.

Source: Brothersoft.com indicating a downloadable automated marking system

Page 28: Should we automate? - Institute for Manufacturing · Overview What is Automation? Why do we Automate? Where do we Automate? Where will we Automate? Should we Automate?

And there are downsides from Automation too ….

• Job losses and knock on effects• Capital cost

• Increased complexity• Lack of flexiblity• Lost learning opportunity, lost skills• Missed faults and errors• Health impact

Page 29: Should we automate? - Institute for Manufacturing · Overview What is Automation? Why do we Automate? Where do we Automate? Where will we Automate? Should we Automate?

Why Automate?

• Often to make tasks more productive:Output

[Labour] Productivity = ------------------

No of workers

• Sometimes for better outcomes

• Sometimes for human convenience

Page 30: Should we automate? - Institute for Manufacturing · Overview What is Automation? Why do we Automate? Where do we Automate? Where will we Automate? Should we Automate?

Where Do We Automate?

Page 31: Should we automate? - Institute for Manufacturing · Overview What is Automation? Why do we Automate? Where do we Automate? Where will we Automate? Should we Automate?

Almost Everywhere …

• Industry

• Military• Transport• Government• Education• Health• Home• Agriculture• Cities• …

Page 32: Should we automate? - Institute for Manufacturing · Overview What is Automation? Why do we Automate? Where do we Automate? Where will we Automate? Should we Automate?

Levels of Automation Adoption in Different Sectors Today

Discrete

Industry

Military

Transport

Governm

ent

Environment

Healthcare

Educa1on

FoodandResources

Ci1es

SENSE M-H M M L L M L-M M M

ANALYSE L-M M L L-M M M L L M

DECIDE M L-M M-H L L L L L L

ACTUATE H H H L L L M M L

Rela1veCurrentLevelsofAutoma1onAcrossSectors

Page 33: Should we automate? - Institute for Manufacturing · Overview What is Automation? Why do we Automate? Where do we Automate? Where will we Automate? Should we Automate?

Integrated Sensor Deployments

Page 34: Should we automate? - Institute for Manufacturing · Overview What is Automation? Why do we Automate? Where do we Automate? Where will we Automate? Should we Automate?

Smart Developments on your Phone

Page 35: Should we automate? - Institute for Manufacturing · Overview What is Automation? Why do we Automate? Where do we Automate? Where will we Automate? Should we Automate?

Robots In and Beyond the Factory

Industrial Household andLeisure

Page 36: Should we automate? - Institute for Manufacturing · Overview What is Automation? Why do we Automate? Where do we Automate? Where will we Automate? Should we Automate?

Evolution of levels of AutomationLevelsofAutoma. onAdop. oninDifferentSectorsToday

Discrete

Industry

Military

Transport

Governm

ent

Environment

Healthcare

Educa1on

FoodandResources

Ci1es

SENSE M-H M M L L M L-M M M

ANALYSE L-M M L L-M M M L L M

DECIDE M L-M M-H L L L L L L

ACTUATE H H H L L L M M L

Rela1veCurrentLevelsofAutoma1onAcrossSectors

Industry

Military

Transport

Govern

men

t

Enviro

nmen

t

Health

care

Educa.

on

Foodan

d

Reso

urces

Ci.es

SENSE H H H M H H M H H

ANALYSE M M M L-M H M H H H

DECIDE M L-M M-H L L L L L L

ACTUATE H H H L M M M M L

10-20YEARS

Page 37: Should we automate? - Institute for Manufacturing · Overview What is Automation? Why do we Automate? Where do we Automate? Where will we Automate? Should we Automate?

Automation Trends in Short Term

• Out of the factory

• Big focus now on sensing & analysis

• Next: decisions

Page 38: Should we automate? - Institute for Manufacturing · Overview What is Automation? Why do we Automate? Where do we Automate? Where will we Automate? Should we Automate?

Where Will We Automate?

Page 39: Should we automate? - Institute for Manufacturing · Overview What is Automation? Why do we Automate? Where do we Automate? Where will we Automate? Should we Automate?

The World in 2050?

Source: The Jetsons, 1967

Page 40: Should we automate? - Institute for Manufacturing · Overview What is Automation? Why do we Automate? Where do we Automate? Where will we Automate? Should we Automate?

Challenges in 2050 by Sector

Source: McFarlane & Thorne, 2017, IFM Report, Automation 2050

Page 41: Should we automate? - Institute for Manufacturing · Overview What is Automation? Why do we Automate? Where do we Automate? Where will we Automate? Should we Automate?

Automation Meeting the Challenges?

Source: McFarlane & Thorne, 2017, IFM Report, Automation 2050

Page 42: Should we automate? - Institute for Manufacturing · Overview What is Automation? Why do we Automate? Where do we Automate? Where will we Automate? Should we Automate?

City Automation 2050?

Page 43: Should we automate? - Institute for Manufacturing · Overview What is Automation? Why do we Automate? Where do we Automate? Where will we Automate? Should we Automate?

Health Automation 2050?

Page 44: Should we automate? - Institute for Manufacturing · Overview What is Automation? Why do we Automate? Where do we Automate? Where will we Automate? Should we Automate?

Evolution of levels of AutomationLevelsofAutoma. onAdop. oninDifferentSectorsToday

Discrete

Industry

Military

Transport

Governm

ent

Environment

Healthcare

Educa1on

FoodandResources

Ci1es

SENSE M-H M M L L M L-M M M

ANALYSE L-M M L L-M M M L L M

DECIDE M L-M M-H L L L L L L

ACTUATE H H H L L L M M L

Rela1veCurrentLevelsofAutoma1onAcrossSectors

Industry

Military

Transport

Govern

men

t

Enviro

nmen

t

Health

care

Educa.

on

Foodan

d

Reso

urces

Ci.es

SENSE H H H M H H M H H

ANALYSE M M M L-M H M H H H

DECIDE M L-M M-H L L L L L L

ACTUATE H H H L M M M M L

10-20YEARS

Industry

Military

Transport

Govern

men

t Enviro

nme

nt

Health

care

Educa.

on

Foodan

d

Reso

urce

s

Ci.es

SENSE H H H M H H M H H

ANALYSE H M M L-M H M H H H

DECIDE H L-M M-H L M M M M M

ACTUATE H H H L M H M H M

30YEARS

Page 45: Should we automate? - Institute for Manufacturing · Overview What is Automation? Why do we Automate? Where do we Automate? Where will we Automate? Should we Automate?

Where Automation is the only Option?

Source: McFarlane & Thorne, 2017, IFM Report, Automation 2050

Page 46: Should we automate? - Institute for Manufacturing · Overview What is Automation? Why do we Automate? Where do we Automate? Where will we Automate? Should we Automate?

Automation Trends in Long Term

• In all aspects of life

• Critical to survival

• Needing some regulation?

Page 47: Should we automate? - Institute for Manufacturing · Overview What is Automation? Why do we Automate? Where do we Automate? Where will we Automate? Should we Automate?

Should We Automate?

Page 48: Should we automate? - Institute for Manufacturing · Overview What is Automation? Why do we Automate? Where do we Automate? Where will we Automate? Should we Automate?

Balancing Benefits and Downsides

• Labour productivity

• speed

• efficiency

• reliability / repeatability

• Job losses and knock on effects

• Capital cost

• Loss of skills etc

Page 49: Should we automate? - Institute for Manufacturing · Overview What is Automation? Why do we Automate? Where do we Automate? Where will we Automate? Should we Automate?

Quick reminder…

Tasks get automated not jobs

No of people on Tasks can be reduced / eliminated without automation

(efficiencies, outsourcing)

Page 50: Should we automate? - Institute for Manufacturing · Overview What is Automation? Why do we Automate? Where do we Automate? Where will we Automate? Should we Automate?

Automation and Jobs

McKinsey, (2016) Where Machines Could Replace Humans And Where They Cant Yet http://www.mckinsey.com/business-functions/digital-mckinsey/our-insights/where-machines-could-replace-humans-and-where-they-cant-yet

Page 51: Should we automate? - Institute for Manufacturing · Overview What is Automation? Why do we Automate? Where do we Automate? Where will we Automate? Should we Automate?

Transportation and Material MovingProductionInstallation, Maintenance, and RepairConstruction and ExtractionFarming, Fishing, and ForestryOfficeand AdministrativeSupportSales and RelatedServiceHealthcarePractitionersand TechnicalEducation, Legal, Community Service, Arts, and MediaComputer, Engineering, and ScienceManagement, Business, and Financial

Em

plo

ym

ent

Probability of Computerisation

47% Employment←−−− High −−−→

19% Employment←−−− Medium −−−→

33% Employment←−−− Low −−−→

0 0.2 0.4 0.6 0.8 1

0M

100M

200M

300M

400M

FIGURE I I I . Thedistribution of BLS 2010 occupational employment over the probability of

computerisation, along with theshare in low, medium and high probability categories. Note

that the total areaunder all curves is equal to total US employment.

37

Source:Frey, Osborn, The Future of Employment –How susceptible are jobs to computerisation, 2013

Automation and Jobs

Page 52: Should we automate? - Institute for Manufacturing · Overview What is Automation? Why do we Automate? Where do we Automate? Where will we Automate? Should we Automate?

Automation and Types of Tasks

Routine Non Routine

Cognitive

Non Cognitive Mass production

Call Centre Road Repairs

Restaurant Service

Mortgage Approval

Page 53: Should we automate? - Institute for Manufacturing · Overview What is Automation? Why do we Automate? Where do we Automate? Where will we Automate? Should we Automate?

Automation and Jobs/Skills

Deloitte, From Brawn to Brains : The impact of technology on jobs in the UK, 2016

Page 54: Should we automate? - Institute for Manufacturing · Overview What is Automation? Why do we Automate? Where do we Automate? Where will we Automate? Should we Automate?

Automation and People

Skills

• Many roles reduced to exception handling

• Simplification of skills needed

• Computer readiness skills not yet well understood

Health

• Much of automation reduces human exertion

• Fitness opportunity losses in– Transport– Workplace– Home– Leisure

Page 55: Should we automate? - Institute for Manufacturing · Overview What is Automation? Why do we Automate? Where do we Automate? Where will we Automate? Should we Automate?

Automation Priorities?

Engineering & Technology, September 2012

Page 56: Should we automate? - Institute for Manufacturing · Overview What is Automation? Why do we Automate? Where do we Automate? Where will we Automate? Should we Automate?

Automation Priorities?

High?

• Like for better task replacement

• Scale too great for manual solution

• Tasks that enhance (human) life

• Tasks that humans can’t/wont do

Low?

• Like for like or like for worse task replacement

• Convenience automation

• Health reducing automation

• Approaches not covering the full cost of automation

Page 57: Should we automate? - Institute for Manufacturing · Overview What is Automation? Why do we Automate? Where do we Automate? Where will we Automate? Should we Automate?

Ways to Influence Priorities?

Source: Guardian, 2017

Page 58: Should we automate? - Institute for Manufacturing · Overview What is Automation? Why do we Automate? Where do we Automate? Where will we Automate? Should we Automate?

Ways to Influence Priorities?

• … Tax breaks to high priority areas only

• R & D support only where societal impact

• Holistic cost benefits

– Cost of redundancy, retraining, unemployment

– Benefit to society not just immediate user from new developments

• “Clinical” trials

Page 59: Should we automate? - Institute for Manufacturing · Overview What is Automation? Why do we Automate? Where do we Automate? Where will we Automate? Should we Automate?

Should we Automate?

• We are automating in many ways and forms

• Be suspicious of IT / automation developments justified on job creation

• There are some choices– Whether to regulate

– Whether to prioritise

• Positive encouragement for priority areas for society

Page 60: Should we automate? - Institute for Manufacturing · Overview What is Automation? Why do we Automate? Where do we Automate? Where will we Automate? Should we Automate?

The tip of the iceberg?