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Empowering People at The Shopfloor SHOPFLOOR LEADERSHIP
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SHOPFLOOR LEADERSHIP...• Service Excellence PQM CONSULTANS PRODUCTIVITY & QUALITY IMPROVEMENT THROUGH PEOPLE INDUSTRIAL REVOLUTIONSINDUSTRY 4.0 “We have no future, because our

May 26, 2020

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Page 1: SHOPFLOOR LEADERSHIP...• Service Excellence PQM CONSULTANS PRODUCTIVITY & QUALITY IMPROVEMENT THROUGH PEOPLE INDUSTRIAL REVOLUTIONSINDUSTRY 4.0 “We have no future, because our

Empowering People at The Shopfloor

SHOPFLOORLEADERSHIP

Page 2: SHOPFLOOR LEADERSHIP...• Service Excellence PQM CONSULTANS PRODUCTIVITY & QUALITY IMPROVEMENT THROUGH PEOPLE INDUSTRIAL REVOLUTIONSINDUSTRY 4.0 “We have no future, because our

Vincentius rahmat djayni

Experience• 1. Industrial Engineering (Parahyangan Catholic University)• 2. Engineering Trainee (PT Asahimas Flat Glass, Tbk)• 3. Supervisor (PT Indofood CBP Sukses Makmur, Tbk)• 4. Consultant (PQM Consultant)

C O N S U L T A N T

Page 3: SHOPFLOOR LEADERSHIP...• Service Excellence PQM CONSULTANS PRODUCTIVITY & QUALITY IMPROVEMENT THROUGH PEOPLE INDUSTRIAL REVOLUTIONSINDUSTRY 4.0 “We have no future, because our

PQM Consultants merupakan lembaga konsultasi, pelatihan

dan riset dengan spesialisasi di bidang peningkatan

produktivitas dan kualitas melalui sumber daya manusia.

Didirikan pada tahun 1987, PQM Consultants menjalin

kerjasama dengan para klien dari berbagai bidang industri.

PQM Consultants memiliki komitmen penuh untuk memberikan

pelayanan kepada para klien dengan penuh integritas,

kejujuran dan keterbukaan.

Jasa konsultasi dan training yang kami miliki :

• Productivity & Quality Management

• Human Capital Development

• Service Excellence

PQM CONSULTANS

Page 4: SHOPFLOOR LEADERSHIP...• Service Excellence PQM CONSULTANS PRODUCTIVITY & QUALITY IMPROVEMENT THROUGH PEOPLE INDUSTRIAL REVOLUTIONSINDUSTRY 4.0 “We have no future, because our

PRODUCTIVITY & QUALITY IMPROVEMENTTHROUGH PEOPLE

Page 5: SHOPFLOOR LEADERSHIP...• Service Excellence PQM CONSULTANS PRODUCTIVITY & QUALITY IMPROVEMENT THROUGH PEOPLE INDUSTRIAL REVOLUTIONSINDUSTRY 4.0 “We have no future, because our

INDUSTRIAL REVOLUTIONSINDUSTRY 4.0

Page 6: SHOPFLOOR LEADERSHIP...• Service Excellence PQM CONSULTANS PRODUCTIVITY & QUALITY IMPROVEMENT THROUGH PEOPLE INDUSTRIAL REVOLUTIONSINDUSTRY 4.0 “We have no future, because our

“We have no future, because our present is so disrupted”

— WILLIAM GIBSON, AMERICAN-CANADIAN WRITER

Page 7: SHOPFLOOR LEADERSHIP...• Service Excellence PQM CONSULTANS PRODUCTIVITY & QUALITY IMPROVEMENT THROUGH PEOPLE INDUSTRIAL REVOLUTIONSINDUSTRY 4.0 “We have no future, because our
Page 8: SHOPFLOOR LEADERSHIP...• Service Excellence PQM CONSULTANS PRODUCTIVITY & QUALITY IMPROVEMENT THROUGH PEOPLE INDUSTRIAL REVOLUTIONSINDUSTRY 4.0 “We have no future, because our

13500

14000

14500

15000

15500

16000

16500

17000

Ru

pia

h

Date

USD IDR CURRENCY (FEB – MAR 2020)

Page 9: SHOPFLOOR LEADERSHIP...• Service Excellence PQM CONSULTANS PRODUCTIVITY & QUALITY IMPROVEMENT THROUGH PEOPLE INDUSTRIAL REVOLUTIONSINDUSTRY 4.0 “We have no future, because our

WHYSHOPFLOOR ?

Page 10: SHOPFLOOR LEADERSHIP...• Service Excellence PQM CONSULTANS PRODUCTIVITY & QUALITY IMPROVEMENT THROUGH PEOPLE INDUSTRIAL REVOLUTIONSINDUSTRY 4.0 “We have no future, because our

Shopfloor adalah area kerja sesungguhnya

Produk & jasa dibuat

Sumber daya dikelola

Interaksi orang

Mesin & alat dirawat

Kualitas dibangun

Pemborosan terjadi

Page 11: SHOPFLOOR LEADERSHIP...• Service Excellence PQM CONSULTANS PRODUCTIVITY & QUALITY IMPROVEMENT THROUGH PEOPLE INDUSTRIAL REVOLUTIONSINDUSTRY 4.0 “We have no future, because our

%masalah

terjadi di

shopfloor

Page 12: SHOPFLOOR LEADERSHIP...• Service Excellence PQM CONSULTANS PRODUCTIVITY & QUALITY IMPROVEMENT THROUGH PEOPLE INDUSTRIAL REVOLUTIONSINDUSTRY 4.0 “We have no future, because our

WORLD CLASS COMPANY ROLE & RESPONSIBILITY

TOP MANAGEMENTMIDDLE MANAGEMENTSHOPFLOOR MANAGEMENTTEAMMEMBER

Kaizen: The Key To Japan's Competitive Success, by Masaaki Imai, Nov 1, 1986

80%

20%

8

0

8

0

Problem

Page 13: SHOPFLOOR LEADERSHIP...• Service Excellence PQM CONSULTANS PRODUCTIVITY & QUALITY IMPROVEMENT THROUGH PEOPLE INDUSTRIAL REVOLUTIONSINDUSTRY 4.0 “We have no future, because our

LeannessEliminate wastes in the process

COSt

MINDSETOf

WORLD CLASS LEADER

Quality

TIMEAgility

Adaptable to get cost competitiveness

ResponsivenessSpeed to fulfill

demand changes

Page 14: SHOPFLOOR LEADERSHIP...• Service Excellence PQM CONSULTANS PRODUCTIVITY & QUALITY IMPROVEMENT THROUGH PEOPLE INDUSTRIAL REVOLUTIONSINDUSTRY 4.0 “We have no future, because our

MANAGINGTASK

WORLD CLASS LEADER

MANAGINGIMPROVEMENT

MANAGINGPEOPLE

Page 15: SHOPFLOOR LEADERSHIP...• Service Excellence PQM CONSULTANS PRODUCTIVITY & QUALITY IMPROVEMENT THROUGH PEOPLE INDUSTRIAL REVOLUTIONSINDUSTRY 4.0 “We have no future, because our

MANAGINGPEOPLE

01.

“The first key to leadership is self-control”- Jack Weatherford -

Page 16: SHOPFLOOR LEADERSHIP...• Service Excellence PQM CONSULTANS PRODUCTIVITY & QUALITY IMPROVEMENT THROUGH PEOPLE INDUSTRIAL REVOLUTIONSINDUSTRY 4.0 “We have no future, because our

Handling computerHandling machine

WHICH ONE IS EASIER?

Page 17: SHOPFLOOR LEADERSHIP...• Service Excellence PQM CONSULTANS PRODUCTIVITY & QUALITY IMPROVEMENT THROUGH PEOPLE INDUSTRIAL REVOLUTIONSINDUSTRY 4.0 “We have no future, because our

Handling peopleHandling tools

WHICH ONE IS EASIER?

Page 18: SHOPFLOOR LEADERSHIP...• Service Excellence PQM CONSULTANS PRODUCTIVITY & QUALITY IMPROVEMENT THROUGH PEOPLE INDUSTRIAL REVOLUTIONSINDUSTRY 4.0 “We have no future, because our

LEADERSHIP

-JOHn c. maxwell

is not about title, position, or flowchart.It is about one life influencing another

Page 19: SHOPFLOOR LEADERSHIP...• Service Excellence PQM CONSULTANS PRODUCTIVITY & QUALITY IMPROVEMENT THROUGH PEOPLE INDUSTRIAL REVOLUTIONSINDUSTRY 4.0 “We have no future, because our

G U N U N G M E R A P I

Apa yang dilakukan warga ketika diminta evakuasi ?

Page 20: SHOPFLOOR LEADERSHIP...• Service Excellence PQM CONSULTANS PRODUCTIVITY & QUALITY IMPROVEMENT THROUGH PEOPLE INDUSTRIAL REVOLUTIONSINDUSTRY 4.0 “We have no future, because our

APAKAH mereka memiliki kepemimpinan bagi anda ?

Ayah / ibu Suami / Istri Teman dekat

Ketua RT / RW Presiden RIPahlawan Nasional

MANAKAH yang memiliki jiwa kepemimpinan paling besar ?

Page 21: SHOPFLOOR LEADERSHIP...• Service Excellence PQM CONSULTANS PRODUCTIVITY & QUALITY IMPROVEMENT THROUGH PEOPLE INDUSTRIAL REVOLUTIONSINDUSTRY 4.0 “We have no future, because our

LEADERSHIP LEVEL

Page 22: SHOPFLOOR LEADERSHIP...• Service Excellence PQM CONSULTANS PRODUCTIVITY & QUALITY IMPROVEMENT THROUGH PEOPLE INDUSTRIAL REVOLUTIONSINDUSTRY 4.0 “We have no future, because our

Understanding ourself

understanding others

Leadership tied with self-improvement is reflection of our self-managing drive

Empower people

Page 23: SHOPFLOOR LEADERSHIP...• Service Excellence PQM CONSULTANS PRODUCTIVITY & QUALITY IMPROVEMENT THROUGH PEOPLE INDUSTRIAL REVOLUTIONSINDUSTRY 4.0 “We have no future, because our

“Develop people beforemaking product”

— konosuke maTsushita, founder of panasonic

Page 24: SHOPFLOOR LEADERSHIP...• Service Excellence PQM CONSULTANS PRODUCTIVITY & QUALITY IMPROVEMENT THROUGH PEOPLE INDUSTRIAL REVOLUTIONSINDUSTRY 4.0 “We have no future, because our

MANAGINGTASK

02.

“A good plan today is better than a perfect plan tomorrow”

Page 25: SHOPFLOOR LEADERSHIP...• Service Excellence PQM CONSULTANS PRODUCTIVITY & QUALITY IMPROVEMENT THROUGH PEOPLE INDUSTRIAL REVOLUTIONSINDUSTRY 4.0 “We have no future, because our

WHAT’s THE IMPACT ??

K U N C I K E N D A R A A N

Terlambat kerja

Stress di jalan

Mood turun

Dimarahin bos!

Tidak fokus

Kerjaan terlantar

PERFORMANSI

BURUK

Page 26: SHOPFLOOR LEADERSHIP...• Service Excellence PQM CONSULTANS PRODUCTIVITY & QUALITY IMPROVEMENT THROUGH PEOPLE INDUSTRIAL REVOLUTIONSINDUSTRY 4.0 “We have no future, because our

WHY ?

Menempatkan kuncidi sembarang tempat

Aktivitas pagitidak teratur

Page 27: SHOPFLOOR LEADERSHIP...• Service Excellence PQM CONSULTANS PRODUCTIVITY & QUALITY IMPROVEMENT THROUGH PEOPLE INDUSTRIAL REVOLUTIONSINDUSTRY 4.0 “We have no future, because our

WHAT SHOULD WE DO ?

DAILY ACTIVITy management

Work place organization

Man power organization

HIGH

PRODUCTIVITY

DAILY MANAGEMENT SYSTEM

Page 28: SHOPFLOOR LEADERSHIP...• Service Excellence PQM CONSULTANS PRODUCTIVITY & QUALITY IMPROVEMENT THROUGH PEOPLE INDUSTRIAL REVOLUTIONSINDUSTRY 4.0 “We have no future, because our

MANAGINGIMPROVEMENT

03.

“Improvement begins with I”- Arnold H. Glasow -

Page 29: SHOPFLOOR LEADERSHIP...• Service Excellence PQM CONSULTANS PRODUCTIVITY & QUALITY IMPROVEMENT THROUGH PEOPLE INDUSTRIAL REVOLUTIONSINDUSTRY 4.0 “We have no future, because our

Apakah andapunya masalah saat ini ?

Apa ekspektasi anda ?

Page 30: SHOPFLOOR LEADERSHIP...• Service Excellence PQM CONSULTANS PRODUCTIVITY & QUALITY IMPROVEMENT THROUGH PEOPLE INDUSTRIAL REVOLUTIONSINDUSTRY 4.0 “We have no future, because our

PROBLEm is

GAP between desire & actual condition

Page 31: SHOPFLOOR LEADERSHIP...• Service Excellence PQM CONSULTANS PRODUCTIVITY & QUALITY IMPROVEMENT THROUGH PEOPLE INDUSTRIAL REVOLUTIONSINDUSTRY 4.0 “We have no future, because our

Masalah = peluang kemajuan

perbaikanpemecahanmasalah kemajuan

Page 32: SHOPFLOOR LEADERSHIP...• Service Excellence PQM CONSULTANS PRODUCTIVITY & QUALITY IMPROVEMENT THROUGH PEOPLE INDUSTRIAL REVOLUTIONSINDUSTRY 4.0 “We have no future, because our

Bayangkan ketika andasedang mengalami batukapa yang akan anda lakukan agar sembuh ?

Page 33: SHOPFLOOR LEADERSHIP...• Service Excellence PQM CONSULTANS PRODUCTIVITY & QUALITY IMPROVEMENT THROUGH PEOPLE INDUSTRIAL REVOLUTIONSINDUSTRY 4.0 “We have no future, because our

Mengatasi dan menyelesaikan masalah hingga ke akar

penyebabnya

Mengatasi dan mengobati gejala dari suatu masalah

Problem solvingPROBLEM fixing

Improve quality

Page 34: SHOPFLOOR LEADERSHIP...• Service Excellence PQM CONSULTANS PRODUCTIVITY & QUALITY IMPROVEMENT THROUGH PEOPLE INDUSTRIAL REVOLUTIONSINDUSTRY 4.0 “We have no future, because our

People empowered

Page 35: SHOPFLOOR LEADERSHIP...• Service Excellence PQM CONSULTANS PRODUCTIVITY & QUALITY IMPROVEMENT THROUGH PEOPLE INDUSTRIAL REVOLUTIONSINDUSTRY 4.0 “We have no future, because our

Productivityincreased

Page 36: SHOPFLOOR LEADERSHIP...• Service Excellence PQM CONSULTANS PRODUCTIVITY & QUALITY IMPROVEMENT THROUGH PEOPLE INDUSTRIAL REVOLUTIONSINDUSTRY 4.0 “We have no future, because our

Quality improved

Page 37: SHOPFLOOR LEADERSHIP...• Service Excellence PQM CONSULTANS PRODUCTIVITY & QUALITY IMPROVEMENT THROUGH PEOPLE INDUSTRIAL REVOLUTIONSINDUSTRY 4.0 “We have no future, because our

A GREAT SHOPFLOOR

LEADER

Page 38: SHOPFLOOR LEADERSHIP...• Service Excellence PQM CONSULTANS PRODUCTIVITY & QUALITY IMPROVEMENT THROUGH PEOPLE INDUSTRIAL REVOLUTIONSINDUSTRY 4.0 “We have no future, because our

This crisis is like an archery, you need to step back to get glide further.Be agile, responsive, and unbreakable.

— vincentius rahmat djayni

Page 39: SHOPFLOOR LEADERSHIP...• Service Excellence PQM CONSULTANS PRODUCTIVITY & QUALITY IMPROVEMENT THROUGH PEOPLE INDUSTRIAL REVOLUTIONSINDUSTRY 4.0 “We have no future, because our

WHAT’s NEXT ?

DATE TOPIC

16 April 2020 Warehouse Management

21 April 2020 ISO 37001

Page 40: SHOPFLOOR LEADERSHIP...• Service Excellence PQM CONSULTANS PRODUCTIVITY & QUALITY IMPROVEMENT THROUGH PEOPLE INDUSTRIAL REVOLUTIONSINDUSTRY 4.0 “We have no future, because our

Personalityprofiling

S H O P F L O O R L E A D E R S H I PP r a c t i c a l – i n s p i r i n g - e n j o y a b l e

Level of leadership

Type of leadership

MAN POWER ORGANIZATION

Daily management system

wastes standardizationDAILY ACTIVITY MANAGEMENT

Workplace organization

Root cause analysis

Page 41: SHOPFLOOR LEADERSHIP...• Service Excellence PQM CONSULTANS PRODUCTIVITY & QUALITY IMPROVEMENT THROUGH PEOPLE INDUSTRIAL REVOLUTIONSINDUSTRY 4.0 “We have no future, because our
Page 42: SHOPFLOOR LEADERSHIP...• Service Excellence PQM CONSULTANS PRODUCTIVITY & QUALITY IMPROVEMENT THROUGH PEOPLE INDUSTRIAL REVOLUTIONSINDUSTRY 4.0 “We have no future, because our
Page 43: SHOPFLOOR LEADERSHIP...• Service Excellence PQM CONSULTANS PRODUCTIVITY & QUALITY IMPROVEMENT THROUGH PEOPLE INDUSTRIAL REVOLUTIONSINDUSTRY 4.0 “We have no future, because our
Page 44: SHOPFLOOR LEADERSHIP...• Service Excellence PQM CONSULTANS PRODUCTIVITY & QUALITY IMPROVEMENT THROUGH PEOPLE INDUSTRIAL REVOLUTIONSINDUSTRY 4.0 “We have no future, because our

#StayAtHome#StaySafe#StayHealthy#KeepLearning

- PQM Consultants -

Page 45: SHOPFLOOR LEADERSHIP...• Service Excellence PQM CONSULTANS PRODUCTIVITY & QUALITY IMPROVEMENT THROUGH PEOPLE INDUSTRIAL REVOLUTIONSINDUSTRY 4.0 “We have no future, because our

THANKYOUPQM Consultants

PQM Consultants Building

Jl. Cempaka Putih Tengah 17C No 7A

Cempaka Putih, Jakarta Pusat, DKI Jakarta

10510 Indonesia

021 425 1887 | 0812 1057 6646

[email protected]