Presented at the Nonprofit Café, Bozeman Area Community Foundation June 27, 2014 Tips and Takeaways from the Association of Fundraising Professionals’ 51 st International Conference on Fundraising Laura Rhodes Third Sector Consulting [email protected]
Tips and takeaways from the Association of Fundraising Professionals' 2014 International Conference (#afpicon). A presentation to the Bozeman Area Community Foundation's Nonprofit Café, 6/27/2014.
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Transcript
Presented at the Nonprofit Café, Bozeman Area Community Foundation June 27, 2014
Tips and Takeaways from the Association of Fundraising Professionals’
From Blackbaud, “The Next Generation of American Giving,” AFP Icon, March 2014
From Blackbaud, “The Next Generation of American Giving,” AFP Icon, March 2014
From Blackbaud, “The Next Generation of American Giving,” AFP Icon, March 2014
From Blackbaud, “The Next Generation of American Giving,” AFP Icon, March 2014
“Getting Your Message Right”
Stephen Pidgeon
studyfundraising.com stephenpidgeon.co.uk
From Stephen Pidgeon, “Getting Your Creative Message Right,” AFP Icon, March 2014
• …a new way of thinking
• …RISK
• …emotional engagement
• …doing things differently
Creative messaging involves…
What has more impact?
• 1 in 3 people will get cancer
• 1 in 3 of us will get cancer
• 1 in 3 of your friends and family will get cancer
• Or…
From Stephen Pidgeon, “Getting Your Creative Message Right,” AFP Icon, March 2014
Doctor Lawyer Cancer What’s in their future?
Inspired by Stephen Pidgeon, “Getting Your Creative Message Right,” AFP Icon, March 2014
‘Corporate’ communications and ‘donor’ communications are 180°different.
− Tom Ahern
Corporate communications are about how great the organization is. Favorite pronoun: We
Donor communications are about how great the donor is. Favorite pronoun: You
From Stephen Pidgeon, “Getting Your Creative Message Right,” AFP Icon, March 2014
Some rules to apply in your writing…
• Use YOU more often than WE
• Write in simple, straightforward language
From Stephen Pidgeon, “Getting Your Creative Message Right,” AFP Icon, March 2014
• In order to communicate with maximum effect to an audience of purchasers, the requirement is to employ a style of language that is comprehensible to the majority of the individuals who will pursue it.
• So we can talk to a group of buyers and get them to do what we want, we need to use the kinds of words and phrases that will be understood by most of the people who see them.
Latin root
Anglo-Saxon
From Stephen Pidgeon, “Getting Your Creative Message Right,” AFP Icon, March 2014
Some rules to apply in your writing…
• Use YOU more often than WE
• Write in simple, straightforward language
• Format for easy reading
• When you’ve written something, think how the supporter might answer these questions
From Stephen Pidgeon, “Getting Your Creative Message Right,” AFP Icon, March 2014
• What’s the problem? • Why should I care about it? • What is this organization doing about the problem? • What can I do as a supporter? • Why do I need to give now? • What happens if I don’t give? • What is their proof of success?
Your nonprofit’s writing checklist…
From Stephen Pidgeon, “Getting Your Creative Message Right,” AFP Icon, March 2014
“Writing a Fabulous Case Statement”
Tom Ahern
aherncomm.com
The “Big 3” Questions
1. Why our organization?
2. Why now?
3. Why should the donor care?
From Tom Ahern, “Writing a Fabulous Case Statement,” AFP Icon, March 2014
Connect with what’s already there
Emotions!!!!!! Values Tradition Location Political leanings Emerging issues Beliefs Desires
Hard Goals Idealism Trends Emotions!!!!!!
Many kinds of connections
From Tom Ahern, “Writing a Fabulous Case Statement,” AFP Icon, March 2014
Appeal to your reader’s core emotions
From Tom Ahern, “Writing a Fabulous Case Statement,” AFP Icon, March 2014
Happiness
Sadness
Surprise
Fear
Anger
Disgust
Disappointment
Hope
Promise
Why emotion?
“The essential difference between emotion and reason is that emotion leads to action, while reason leads to conclusions.” − Donald B. Calne, neurologist
From Tom Ahern, “Writing a Fabulous Case Statement,” AFP Icon, March 2014
Sell the (real) need
“No one cares that you’re underfunded….
…the real motivator for giving is opportunity.” − Tom Ahern
From Tom Ahern, “Writing a Fabulous Case Statement,” AFP Icon, March 2014
Keep it simple
From Tom Ahern, “Writing a Fabulous Case Statement,” AFP Icon, March 2014
“If you can’t explain it in 50 words, you won’t explain it in 500 either.”
− Tom Ahern
Keep it simple
“Obvious. As opposed to, say, academic
or jargon-encrusted.” − Tom Ahern
From Tom Ahern, “Writing a Fabulous Case Statement,” AFP Icon, March 2014
In other words…
From Tom Ahern, “Writing a Fabulous Case Statement,” AFP Icon, March 2014
The study of innovative ways to synthesize materials using nanomaterials' unique properties provides a strong basis for important nanoscience and nanotechnology breakthroughs. From inquiries into the properties of gold quantum dots to revolutionary work with carbon nanotubes, Georgia Tech researchers are focused on uncovering the unique properties of nanomaterials that are the stepping stones to tomorrow's technologies.
“Say goodbye to dry-cleaning bills.”
Recommended reading
Make your story “sticky” Make your story “spread”
“Oh No, You Didn’t!” (Real Mistakes Real Nonprofits Make in Fundraising)
Chris Cheever and Michael Bacon, CFRE
Inappropriate Contact
From Cheever and Bacon, “Oh No, You Didn’t!,” AFP Icon, March 2014
Inappropriate Contact
From Cheever and Bacon, “Oh No, You Didn’t!,” AFP Icon, March 2014
Overpromising and Underdelivering
From Cheever and Bacon, “Oh No, You Didn’t!,” AFP Icon, March 2014
From Cheever and Bacon, “Oh No, You Didn’t!,” AFP Icon, March 2014
Overpromising and Underdelivering
Bait and Switch
From Cheever and Bacon, “Oh No, You Didn’t!,” AFP Icon, March 2014
Bait and Switch
From Cheever and Bacon, “Oh No, You Didn’t!,” AFP Icon, March 2014
Asking Again Too Soon
From Cheever and Bacon, “Oh No, You Didn’t!,” AFP Icon, March 2014
Asking Again Too Soon
From Cheever and Bacon, “Oh No, You Didn’t!,” AFP Icon, March 2014
Asking for Too Much, Too Soon
From Cheever and Bacon, “Oh No, You Didn’t!,” AFP Icon, March 2014
Asking for Too Much, Too Soon
From Cheever and Bacon, “Oh No, You Didn’t!,” AFP Icon, March 2014
Thanking Too Little, Too Late
From Cheever and Bacon, “Oh No, You Didn’t!,” AFP Icon, March 2014
Knowing Your Donors
From Cheever and Bacon, “Oh No, You Didn’t!,” AFP Icon, March 2014
Knowing Your Donors
From Cheever and Bacon, “Oh No, You Didn’t!,” AFP Icon, March 2014
Knowing Your Donors
From Cheever and Bacon, “Oh No, You Didn’t!,” AFP Icon, March 2014
Knowing Your Donors
From Cheever and Bacon, “Oh No, You Didn’t!,” AFP Icon, March 2014
Cool Examples of Doing It Right!
From Cheever and Bacon, “Oh No, You Didn’t!,” AFP Icon, March 2014
Check out these resources
Download the FREE report: https://www.blackbaud.com/nonprofit-resources/ generational-giving-report