Sharing lesson to improve programs

SIMPLE OUTCOME-ORIENTED PRINCIPLES• Every family, school and clinic in targeted districts has access to water and sanitation.

• Institutional Models for establishing services for Everyone which can last Forever

• Financial Models, providing resources from multiple sources to meet, O&M, capital costs and direct costs for on-going services

• Outcomes monitored to verify results and help institutionalize capacity to adapt to problems that emerge.

• Success is defined as full coverage being sustained over time.

• Momentum at district level leads to allow a national push around the principles of Everyone Forever.

RE-IMAGINE REPORTING (RIR)

• The Re-imagine Reporting (RiR) platform designed to help the organization manage, visualize, and reflect on data. Essentially recognizing the reporting process as an opportunity to learn and improve, at the same time as providing a mechanism for Water For People to report on change within operational areas.

• So not just outputs and spending

• RiR brings together:Financial dataProgramme dataStaff & partner evaluations of programmes & rolesNarratives stories

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THE ONLINE PLATFORM• Visualises programmatic and financial data, partnership assessments,

narrative, and yearly country program analyses• Displays the totality of work, at district and country level.• Allows viewers to see the breadth of programmatic outcomes• Provides one location for local staff and partners to reflect holistically on

organizational data and insights

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ANNUAL IN-COUNTRY REFLECTIONS• Only three to date, but all have:

– Enabled stakeholders to see programmatic progress over time, in light of the target goals of full and lasting water and sanitation coverage

– Allowed them to make changes in programmatic strategy and financial investment to address weaknesses, setting priorities for the future

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RIR REFLECTION: BLANTYRE, MALAWI

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PRIORITIES MOVING FORWARD• Strengthening the WUAs in place, facilitating the establishment of

new WUAs in the remaining 3 LIAs and enlisting support from the government to eliminate political interference, including creating an umbrella organization of WUAs to build their negotiating power.

• Working closely with the Blantyre Water Board to improve water supply.

• Helping to increase access to loans through micro-finance institutions for sanitation.

• Stimulating demand for sanitation services by building the marketing skills of entrepreneurs.

• Working with Blantyre City Council to regulate that every home needs a toilet.

THE AKVO FLOW PLATFORM

Handheld Data Collection Tool• Measure what works• Collect empirical data• Consistent surveys• Captures all assets:

GPS, images,data

Online secure data storage• Stored on Google

App Engine and Amazon S3

Flexible and visual reporting tools• Google Maps/Google

Earth• Data available ASAP• Historical data

available

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RIR PLATFORM: BLANTYRE, MALAWI

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EXPECTED OUTCOME

Increased and/or maintained levels of service of water systems, based upon our global metrics for service, over time, in districts where we work, with

the goal of 100% of water points providing intermediate or high levels of service (=Everyone).


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EXPECTED OUTCOME

Increased and/or maintained levels of sustainability of water systems, based upon our

global metrics for sustainability, over time in districts where we work, with the goal of 100% of

water points providing intermediate or high levels of sustainability (=Forever).


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EXPECTED OUTCOME

Increased ability and capacity of local government partners to respond to water challenges that will inevitably arise, as measured by our

institutional readiness tool.


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EXPECTED OUTCOME

Number of communities, schools, and clinics where we complete programmatic efforts annually, showing that over time our focus is

transitioning from direct implementation and/or support of water and sanitation efforts to indirect facilitation of relevant local partners’ efforts.


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EXPECTED OUTCOME

Improved financial planning by villages and governments for maintenance, minor or major repair, and eventual replacement of a

water system.


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EXPECTED OUTCOME

Investment in hardware and software decreases from Water For People while it increases with local partners, with overall local investment

increasing and replacing Water For People’s over time.


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http://www.youtube.com/watch?v=T4XBoZNXvc0&feature=player_embedded

RIR PLATFORM: TOOLS YET TO BE INTEGRATED

• At WhatCost (Life Cycle Costing) – and other financial planning tools

• Water Resource Monitoring

• Water Quality Monitoring

• User Voice

• Progress and strategy for support to other districts and national level advocacy of approaches, assessment of national environment for sustainable service delivery

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RE-IMAGINE REPORTING: CONCLUSIONS

• The Re-imagine Reporting initiative is Water For People’s effort to move away from traditional project cycle reporting and shift the conversation from outputs and expenditures towards long-term impact and change within a bigger picture.

• Provides a way of communicating information and describing change in discrete geographical areas, which is useful to the decision makers in those areas, and fits Water For People’s programmatic approach.

• Provides a way of showing progress towards concrete goals to other organizational stakeholders and external supporters.

• THE CHALLENGE: We will continue to explore how to bring these aims together and are keen to join with others in understanding how this can be done, and finding ways to link with national monitoring and reviewing efforts.

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Nick BurnChief of Programmes

[email protected]

Sharing lesson to improve programs

Technology