SharePoint Business Value

SharePoint Business Value

SharePoint Saturday St. Louis

1/20/2017

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@matthewbowers58

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Contact Me

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618-972-2152

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@matthewbowers58

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Questions

• How many of you are IT team, staff or leadership?

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• How many of you are business?

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• How many are more of a hybrid?

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• How many of you are Business analysts?

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• How many of you are Project managers?

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• How many of you are developers?

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• How many of you are developers?

• How many of you are architects?

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• Who has worked to budget for a SharePoint implementation?

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• How many of your organizations have a specific business case model that you use? (Six Sigma – Kaizen; Rational Unified Process Requirements, Envisioning Sessions etc).

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• How do you go about gathering, documenting and understanding your business, technical and functional requirements?

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• How do you go about gathering, documenting and understanding your business, technical and functional requirements?

• For what business solution are you using SharePoint?

Establishing Business Value

The Business Does Not CARE About SharePoint!

The business doesn’t care about SharePoint. They care about the capabilities SharePoint is providing.



Intranets

Intranet defined

An intranet is a private network accessible only to an organization's staff.[1][2] Generally a wide range of information and services from the organization's internal IT systems are available that would not be available to the public from the Internet. A company-wide intranet can constitute an important focal point of internal communication and collaboration, and provide a single starting point to access internal and external resources. In its simplest form an intranet is established with the technologies for local area networks (LANs) and wide area networks (WANs).[ Wikipedia

https://en.wikipedia.org/wiki/Intranet#cite_note-sun-1

https://en.wikipedia.org/wiki/Intranet#cite_note-2

https://en.wikipedia.org/wiki/Internet

https://en.wikipedia.org/wiki/Local_area_network

https://en.wikipedia.org/wiki/Wide_area_network

Why do intranets fail?

What do the best intranets do?

How are you using SharePoint?

• Intranet• Collaboration

• Communication

• Content Management

• Search

• BI/Performance Management

• Forms/Workflow

• Public Facing Websites

• Extranet

• Digital Workplace

Business Drivers

• Whether managers plan to implement new-business processes or specify new technology, a proposed change in operations often involves a financial investment, forcing managers to make an effective business case that justifies the change. To make the case, managers must understand business drivers the change must support.

• Simply put, it is critical to show the way the proposed change will better align the organization with its mission. It must show the way this proposed project’s measurable benefits will outweigh potential risks. Managers should consider the primary business drivers. One major global facilities organization identified its top five business drivers as:

Business Drivers

• elevate the level of consistency and quality of services across the entire portfolio and automate standardized business processes by using enabling technology

• shift time spent on labor-intensive activities to higher value-add activities

• achieve data transparency to allow visibility and timely access to data at all levels of the organization

• leverage technology as a resource to scale for increasing client demands, while reducing the cost of providing those services

• support professional staff by freeing up their time for core activities, aid in career growth, and make the collective institutional knowledge available for the entire organization.

Business Problem

Well-defined problems lead to breakthrough solutions. When developing new products, processes, or even businesses, most companies aren’t sufficiently rigorous in defining the problems they’re attempting to solve and articulating why those issues are important. Without that rigor, organizations miss opportunities, waste resources, and end up pursuing innovation initiatives that aren’t aligned with their strategies. How many times have you seen a project go down one path only to realize in hindsight that it should have gone down another? How many times have you seen an innovation program deliver a seemingly breakthrough result only to find that it can’t be implemented or it addresses the wrong problem? Many organizations need to become better at asking the right questions so that they tackle the right problems.

Harvard Business Review

Business Problems or The Business Pain

• Collaboration


• Collaboration

• Communication


• Collaboration

• Communication

• Files (storage, single source of truth, over writing work, location, records management)


• Collaboration

• Communication


• Search


• Collaboration

• Communication


• Search

• Enterprise Reporting / BI

Human Resources Issues

• Competition for talent

• New technology developments

• Rising sense of insecurity

• Economy

• Demographic changes

• Data driven HR practices

How SharePoint Helps with HR Issues

One tool that can he used to help you, is SharePoint. Some of the TOP TEN ways that SharePoint can assist with Human Resources initiatives are:

• Policies and Procedures

• Leave Requests

• Resume Databases

• Requisition Requests

• Offer Letter generation

• Employee reviews

• On boarding

• Off boarding

• Mentoring programs

• Training

Corporate Communications

• If you want to create business value from your communications in today’s environment you need to master both the art and the science behind corporate communication. As corporate communications moves from “nice to have” to “business critical” the expectations and demands have grown tremendously. (Forbes).

• As you know, communication problems in the workplace can cost your company productivity and money. Without efficient communication, your company is unable to exchange information essential to daily operations and create a communication network to carry new product data. Understanding examples of workplace communication issues can help you to create policies that will address problems and create an efficient communication network in the office.

Corporate Communications

Some of the TOP TEN ways that SharePoint can assist with Corporate Communication initiatives are:

• Cross platform compatibility

• Usability

• Web content management

• SEARCH

• MS Office integration

• Social Computing

• Reporting

• File storage, synchronization and sharing

• Mobile device compatibility

• Applications and Line of Business integration

SharePoint Business Scenarios

• Point Solutions• HR

• Project Portals

• Product Development Portals

• Sales Support Portals

• Customer Service Portals

• BPM/Workflow solutions

Questions?