SHAPING HEALTHY COLLABORATION THROUGH KEIs.

SHAPING HEALTHY COLLABORATION THROUGH KEIs. Key Emotional Indicators (KEIs) as essential factors for accelerating digital transformation. Hamburg, 8 September 2015

WHAT THE HELL HAS THE DRAGON GOT TO DO WITH IT?

Source: Tarotistats.com

Source: fotolia.com

WE RULE OUT TEAMWORK FROM THE VERY START IN TWO WAYS (1):

Source: Meetingtogether.org

WE RULE OUT TEAMWORK FROM THE VERY START IN TWO WAYS (2):

Source: Dilbert.com

“We can’t go on together With suspicious minds.

And we can‘t build our dreams on suspicious minds.”

(Elvis Presley, “Suspicious Minds” lyrics)

MY GUT FEELING WAS CONFIRMED ONCE I LOOKED INTO A FEW NUMBERS (1):

Source: Altimeter Group, Digital Transformation Survey 2014

MY GUT FEELING WAS CONFIRMED ONCE I LOOKED INTO A FEW NUMBERS (2):

Source: Altimeter Group, Digital Transformation Survey 2014

CULTURE AND COLLABORATION ARE THE KEY TO MASTERING FUTURE CHALLENGES*! *ESPECIALLY DIGITAL TRANSFORMATION

COLLABORATION WILL BE CRUCIAL BOTH INTERNALLY AND EXTERNALLY!

Great firms have a proven inability to waken disruptive forces within their structures:

INTERNALLY

Adopt the Collaborative Econ. Value Chain:

EXTERNALLY

Source: BrainyQuote.com Source: The Collaborative Economy, Altimeter Group 2013

HOW DO WE COLLABORATE CORRECTLY?

Sources: drweb.de, wavetank.de, besser20.de, alphanodes.com

Leadership Goals Roles Documentation

Processes

Tasks

Res

pons

ibili

ties

Communication

Reliability Team Size

Democracy

Team Spirit Mobile Access

Cen

tral

filin

g

Project Management

TO ESTABLISH A PRODUCTIVE COLLABORATION CULTURE

I’M INTRODUCING THE KEI PRINCIPLE!

LET’S BORROW FROM WHAT WE KNOW ABOUT COOPERATIVE LEARNING.

“The research on cooperative learning is one of the greatest success stories in the history of educational research.”

(Slavin, Hurley & Chamberlain: Cooperative Learning and Achievement: Theory and Research, 2003)

FOUR FACTORS FOR COOPERATIVE LEARNING.

COMMUNICATION STRATEGIES

CONFLICT MANAGEMENT

INTERACTION STRATEGIES

COOPERATIVE VALUE

SYSTEM

Source: Mandl/Krause 2001, LMU, Learning Competencies for the Knowledge Society

THE COOPERATIVE VALUE SYSTEM:

APPRECIATION EMPATHY

INTEGRITY

SOLIDARITY

HELPFULNESS RESPONSIBILITY

TOLERANCE

RELIABILITY


THE COOPERATIVE VALUE SYSTEM:


INTEGRITY

SOLIDARITY

HELPFULNESS RESPONSIBILITY

TOLERANCE

RELIABILITY


3 CORE CONDITIONS OF A TRANSFORMATIONAL CLIENT-THERAPIST RELATIONSHIP:

Source: Photo abercita04.hubpages.com; 6 Core Condition of The Client-Centric Therapy by Carl Rogers (1940/50s)

THEREFORE, I SUGGEST 3 CORE KEIs.

APPRECIATION Non-judgemental respect

EMPATHY Process of

understanding

INTEGRITY Respectability

KEY EMOTIONAL INDICATORS

AND A RELEVANT EXTENDED KEI SET.


INTEGRITY

SOLIDARITY

HELPFULNESS

RESPONSIBILITY

TOLERANCE RELIABILITY

AUTHENTICITY

OPENNESS

SINCERITY

VULNERABILITY

A SENSIBLE SET WILL HELP COMPANIES TO ACCELERATE COLLABORATION!


INTEGRITY

SOLIDARITY

HELPFULNESS

RESPONSIBILITY

TOLERANCE RELIABILITY

AUTHENTICITY

OPENNESS

SINCERITY

VULNERABILITY

LET’S ADD KEIs TO OUR KPI SET TO FOSTER A PRODUCTIVE COLLABORATION CULTURE.

KPI SET

KEI SET

• Long-term strategic ideas

• Short-term tactical ideas

• 3 core ideas: integrity, empathy, appreciation

• Up to 9 extended ideas: solidarity, helpfulness, responsibility, tolerance, reliability, authenticity, openness, sincerity, vulnerability

LET’S ADD KEIs TO OUR KPI SET AND FOSTER A PRODUCTIVE COLLABORATION CULTURE.

KPI SET

KEI SET

• Long-term strategic ideas

• Short-term tactical ideas

• 3 core ideas: integrity, empathy, appreciation

• Up to 9 extended ideas: solidarity, helpfulness, responsibility, tolerance, reliability, authenticity, openness, sincerity, vulnerability

INTRODUCE, LIVE, CLAIM AND MEASURE KEIs IN EVERYDAY BUSINESS!

(OR AT LEAST FOR EVERY COLLABORATIVE PROJECT AND EVERY SINGLE PROJECT MEMBER.)

IN THE END IT’S ALL ABOUT KILLING OUR EGOS!

AND ADDING A NEW TYPE OF WHOLENESS TO OUR BUSINESS PRACTICE.

TO TACKLE THE MORE COMPLEX PROBLEMS WE WILL HAVE TO WORK ON: The Theory of Spiral Dynamics by Don Beck and Chris Cowen claims that under difficult circumstances mankind creates and integrates new conceptual models that can solve all newly developed problems.

Source: Photo architectural-review.com: According to the Theory of Spiral Dynamics by Don Beck and Chris Cowen

Current majority of businesses (KPI-focused)

Latest business develop- ments (KEI-focused)

Pioneering businesses (KPI- + KEI-focused)

MANY THANKS! MORE ON KEY EMOTIONAL INDICATORS: WWW.KEI.PARTNERS YOU CAN CONTACT ME AT [email protected]

MORE TO READ ON THE PIONEERING ‘WHOLENESS APPROACH’ IN BUSINESS:

Source: Photo across-technology.com

SHAPING HEALTHY COLLABORATION THROUGH KEIs.

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