14/11/2016 1 SFIA in digital transformation - integrating SIAM, COBIT, ITIL & SFIA 9 November 2016 Framework for describing ICT practitioners’ skills Two-dimensional matrix – 97 skills and 7 levels of responsibility Describes professional skills – What you do, not what you know Underpinned by 4 generic factors describing Autonomy, Influence, Complexity and Business skills at each of the 7 levels of responsibility About SFIA – Skills Framework for the Information Age 2
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14/11/2016
1
SFIA in digital transformation - integrating SIAM, COBIT, ITIL & SFIA
9 November 2016
Framework for describing ICT practitioners’ skills
Two-dimensional matrix – 97 skills and 7 levels of
responsibility
Describes professional skills –
What you do, not what you know
Underpinned by 4 generic factors describing Autonomy,
Influence, Complexity and Business skills at each of the 7
levels of responsibility
About SFIA – Skills Framework for the Information Age
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9 November 2016
Organised into 6 categories
362 level-specific skill descriptions
Used in nearly 200 countries, in government, industry, education …
Uses include:
Skills Assessment (COBIT5, ISO9001)
Define skills needed
Career planning
Recruitment
Project Management
About SFIA – Skills Framework for the Information Age
Responsibility Level
Pro
fess
ional Skil
l C
ate
gori
es
1 2 3 4 5 76
Strategy and Architecture
Change and Transformation
Development and Implementation
Delivery and Operation
Skills and Quality
Relationship and Engagement
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Framework to describe how enterprise IT can
assist in delivering organisational objectives
Focused on governance and management
objectives
Holistic approach extends beyond IT function
Integrated framework aligns with relevant
standards/frameworks.
About COBIT – Control Objectives for Information and Related
Technologies
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Defines a number of enablers to achieve business needs
Including:
37 processes,
210 practices,
1111 activities,
grouped under
7 domains
About COBIT – Control Objectives for Information and Related
Technologies
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Also describes roles, relationships, goal, metrics, and more…
Highly valuable when considering organisational design
About COBIT – Control Objectives for Information and Related
Technologies
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Why Combine COBIT and SFIA?
Operating Model
Processes
Organisation Structure
Job Descriptions
SFIA Skills
Roles
…
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Why Combine COBIT and SFIA?
• Integrated framework of processes
• Process goals and metrics
• Practices, activities
• Roles and relationships
• Skills & skill levels
• Levels of responsibility and accountability
• Current and future capability
• Skills management lifecycle
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Each practice mapped to specific SFIA skill and skill level (or a generic
level of responsibility)
Some practices match more than one skill/level depending on context
3-4 specific skill/level combinations on average
Mapping to specific SFIA level essential
Management and governance accountabilities ~ SFIA levels 5-7
Operational responsibilities ~ SFIA levels 1-5
Mapping COBIT Practices to SFIA
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Applications of SFIA and COBIT – Job & Role Descriptions
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Introducing SIAM – Service Integration and Management