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SMETA Correclive Aciion Plon Report (CAPR) Versl*rr 6'0

Sile phone:

SMETA Rudit TYPe:

Dote of Audii:

SGS Bangladesh I

Commerciol x Purchoser tr RetoilerT

Brond owner tr NGO tr Trode Union nMulti-stokeholder T Combined Audit (select oll thot opply)

Audit Deloils

Sedex ComPonYReference:fonly ovailo.ble on] SedexSystemJ

ZC:4841988 Sedex Site Referenc'e:(only ovoiloble onSedex SysfemJ

ZS: Not provided

Business nome(Compony nome):

PolmolGroup

Site nome: Modern Needle Croft Limited

Site oddress:fPieose include f ull

oddressJ

B-52, BSCIC Industrioloreo, Tongi, Gozipur

Country: Bonglodesh

Sile contsct ond,iobtitle:

Mohommed lrfon Posho- D.G.M (Admin & HR)

+8802981 0651 Site e-moil:

X LobourStondords

X Heolth aSofety

E Environment E Business Ethics

26rh October 2017.

SMETA Coneclive Action Plon Report (CAPR) Versicn 6"0

&wN&$ ffimwx*wm*;

{1} A SMETA oudit wos conducted which included Some or oll of Lobour Stondords, Heolth &

sofety, Environment ond Business Eihics. The sMETA Besi prociice Version 6'0 Apr'il 20lz wos

opplied. The scope of workers intLa*a olltypes oi the site e'g' direct employees' ogency

workers, workers emproyed by service providers ond workers frovided by other controctors'

AnydevioiionsfromtheSMETAMethodologyoresioied(withreosonsfordeviotion)iniheSMETA Declorotion'

{a}Theoudiiscopewosogoinstthefollowingreferencedocuments

2'Pillqr SMETA Audit

N ETI Bose Code

W SMETA Addiiions

o Universol rights covering UNGP

* Monogement sysiems ond code implementotion'

* ResPonsible Recruitment

o Enil'ilement to Work & lmmigrotion'

" Sub-Ccnirocting ond Home working'

4.Pillor SMETA

€ 2-Pllicr requirements Plus

€ Addillonol Pillor ossessmeni of Environment

€ Additionol Pillor ossessment of Business Ethics

& The Customer's Supplier Code (Appendix 1)

{s}Whereoppropriotenon-complionceswereroisedogoinstiheETlcode/SMETAAddltions&rocor row ond recorded os non comprionces on bot*h the oudit repori. .APR ond on Sedex'

{4} Any Non-Complionce ogoinst customer code sholl noi be uplooded io sedex' However' in

the cApR these ,Vorionces in ctmptionce betweln ETr code / 'META

Addiiionsl locol low ond

customer code' sholl be noted in the observotions section of the cAPR'

5MHTffi7

SMEIA Correclive Action Plon Reporl (CAPR) Ver:ion 6.0

SMETA Declorqtion

I declore ihoi the oudit underpinning the following report wos conducted in occordoncewith SMETA Best Proctice Guidonce ond SMETA Meosurement Criterio.

Where oppropriote non-complionces were roised ogoinst the ETI code / SMETA Additions & locol lowond recorded os non-complionces on both ihe oudit report, CAPR ond on Sedex.

Any Non-Complionce ogoinst customer code olone sholl not be uplooded to Sedex. However. inthe CAPR these 'Vorionces in complionce between ETI code / SMETA Additions/ locol low ondcustomer code' sholl be noted in the observotions section of the CAPR.

Any exceptions to this must be recorded here (e.9. different somple size):

(t)

(2)

Auditor Teom (s) (pleose list oll,including oll interviewers):Leod o uditor:Asod ur Lq hmo nTeom ouditor: Md. Auldd HossoinInterviewers:Md. Aulod Hossoin ond Asodur Rohmon

Report writer:Asodur Ro hmonReport reviewer:Md. Aulod Hossoin

Dote of declorotion:26th October 2017 (On site CAP)

Nofe. fhe foc-s c' -tris efhlco/ oudit is on fhe EI Bose Code ond locol low. The odditionol e/ements will not be oudifed in

such deplh or sc.ce. c,-tf fhe audif process wi/i sfii/ highlight ony speclflc issues.

rA;" .^^^.J ^ "ummory of lhe findings ond olher opplicoble inf ormofion f oundlgothered durtng fhe socio/ oudifrrr)iEuir !!' r::9J

^^-A ^'^^ ^^)ve dote only ond does nof officiolly confirm or certify complionce with ony tegol regulafions or-_=-_=uu\':,:". :-:-::'Cs. Ihe socio/ oudit process requires thof inf ormotion be gothered ond considered from records review,^,. ^^aogemenf infervtews ond visuo/ observotion. More inf ormofion is gothered during fhe socio/ oudif..-'=

= .

=/t), lltwl

:'r::s: --:: is provtded here.The oudif process is o somp/ing exercise only ond does noi guorontee fhot the oudited: '= .' .' o -ring or posf-oudit, ore in f ull complionce with lhe Code being oudited ogoinst. Ihe provislons of this Coder: -s-'--:e mtnimum ond nof moximum slondords ond fhis Code should not be used to prevenf componies from3.{rreedlng fhese sfondords. Componies opp/ying this Code ore expected to comply wtth nottonal ond othercppiicoble /ows ond where fhe provisions of /ow ond ihrs Code oddress fhe some subjecf , to opply thot provision whichaf f ords fhe greoler protection. fhe ownership of ihis report remoins with the porfy who hos poid f or the oudif. Re/eosepermission musf be provided by the owner prior to re/eose to ony third porfies.

SMHTffi7

5MHTffi SMEIA Corrective Aclion Plon Report (CAPR) Versicn 6'0

Audit Pqrclmeters

7

Audil Porometers

Doy 3 Time in:NADoy 3 Time out:NA

Doy 2Time in: NADoy 2Time out:NA

Doy 1'Time in:09:30 omDoy I Time out:04:00 Pm

A:Time in ond time out

02 Auditors in 0ldoYsB: Number of Auditor DoYs Used:

E rutttnitiotX PeriodicE ruttFollow-upn Portiot Follow-UPE Portiot Other- Define

n AnnouncedEi Semi- onnounced: Window deioil: 04 weeks

fl Unonnounced

D: Wos the oudit onnounced?

X Yes

ENolf No, wny not

E: Wos.the:'Seoax SAQ'ot'oiloble +oi

review?

E ves

XNoii-v"r, pleose copture detoilin oppropriote oudit by clouse

F: Any conflicting informotionSAQ/Pre-Audit lnfo to Audit findings?

Mohommed lrfon Posho- D.G.M (Admin & HR)G: Who signed ond ogreed CAPR(Nome and iob title)

X Yes

ENoH: ls further informotion ovoiloble(rf Y p/eose confoct oudit company forcero./s)

9tn October 20lr6

J: Previous oudit tYPe:

Eves ENo

X Nln

K: Wos ony Previous oudit reviewedduring'ihis oudii

SMffirA% SMETA Coreclive Aclion Plon Reporl (CAPR) Versi*n 6.0

Monogement

X yesl No X vesn No E yesX No

g X yesE No X yesE No n yesX No

X ves[ No X vesn No n yesX No

D: lf Worker n.pr"r"ntot''*r -.* *preSent pleose exploin ieosonswh'y (onty.complefe if no worker repspresentJ

Not opplicoble

f: lf Union Representotives were notpresent pleose exploin reosons why:(only comiilefe if no union reps presenf)

ln Bonglodesh there is no obligotion to join trode union ondfreedom of ossociotion ond collective borgoining. For onestoblishment where there is no trode union, until o trode union isformed, the workers 'representotives to the porticipotioncommittee shollrun octivities reloted to workers' interests in theestoblishment concerned ond workers representoiive should beelected by direct vote of workers (omendment 22nd of July 2013.Lobor Low 2006)

Guidonce:

The Corrective Action Plon Report summorises the site oudit findings ond o corrective, ond preventotiveoction plon thot both the ouditor ond the site monoger believe is reosonoble to ensure conformity with theETI Bose Code, Locol Lows ond odditionol oudited requirements. After the initiol oudit, the form is used to re-record ociions token ond to cotegorise the stoius of the non_complionces.

\'3 coservciions ond good prociice exomples should be pointed out of the closing meeting os well osC'sc-ssing non-complionces ond corrective octions

Ic enslre thot good proctice exomples ore highlighied to the supplier ond to give o more ,bolonced' ouditc section io record these hos been provided on the CAPR document (see following poges) which willremoin with ihe supplier. They will be further confirmed on receipt of the oudif report.Root couse (see column 4)

Nofe: il is nof mondafory fo comprete this column of fhis fime.Root couse refers to lhe specific procedure or tock of procedure which coused the issue lo orise. Before ocorreclive oction con susloinobly rectify the situotion ii is importont to find oul lhe reol couse of lhe non-complionce ond wheiher o system chonge is necessory lo ensure lhe issue will not orise ogoin in the future.See SMETA BPG Chopter 7 'Audil Execution'for more explonotion of "root couse,,.Next Steps:

l. The site sholl request, vio Sedex, thoi the oudit body uplood the oudit report, non-complionces,observotions ond good exomples. If you hove not olreody received instruciions on how to do thisthen pleose visit ihe web site www.sedexglobol.com.

2. Sites sholl oction its non-complionces ond document its progress vio Sedex.

Audit qttendonce Worker Represenlolives

Senior monogemeni iWo r'eb,nr i-tterepresenloTives ,

HTffi SMETA Corrective Action Plon Repori (CAPR) Versi*n S'0

3. Once the site hos effectiveLy progressed through its octions then ii sholl request vio Sedex thot theoudit body verify its octions. P eose visit www.sedexglobol.cqm web site for informotlon on how to

do this.

The oudit body sholl verify corrective octions token by the site by either o "Desk-Top" review process

vio Sedex or by Follow-up Audit (see point 5).

Some non-complionces thot connot be closed off by "Desk-Top" review moy need to be closed offvio o "1 Doy Follow Up Audit" chorged of normolfee rotes. lf this is the cose then the site will benotified ofter its submission of documentory evidence reloting to thot non-complionce. Any follow-

up oudit must toke ploce within twelve months of the initiol oudit ond the informotion from the initiol

oudit must be ovoiloble for sign off of corrective oction.

For chonges to woges ond hours to be correctly verified it will normolly require o follow up siie visit.

Auditors will generolly require io see o minimum of two months woges ond hours records, showing

new rotes in order to confirm chonges (note some clients moy osk for o longer period, if in doubtpleose check with the client).

4.

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,l ;erFlw@#Mh, IA.; SMEIA Correclive Aclion Plon Report (CAPR) Versinn $.S

Guidqnce on Root Couse

Explonolion of the Root Couse Column

lf o non-complionce is tc be rectified by o corrective oction which will olso prevent the non-complionce re-occurring. it is necessory to consider whether o system chonge is required"

Understonding the root couse of the non-complionce is essentiol if o site is to prevent ihe issue re-occurring"

The root couse refers to ihe specific ociivity/ procedure or lock of octivity /procedure whichcoused the non-complionce to orise. Before o corrective oction con rectify the situotion it is

importont io find oui the reol couse of the non-complionce ond whether o sysiem chonge is

necessory to ensure the issue will not orise ogoin in the future.

Since this is o new oddition, ii is not o mondotory requirement to complete this column of this time"We hope to encouroge ouditors ond sites to ihink obout Root Couses ond where they ore oble toogree, this column moy be used to describe their discussion.

Some exomples of finding d "roof couse"

Exomple 1

Where excessive hours hove been noted the reol reoson for these needs to be understood, whether due toproduction plonning, bottle necks in ihe operotion, insufficient troining of operotors, deloys in receivingtrims. etc.

Exomple 2A non-complionce moy be found where workers ore not using PPE thot hos been provided to them.Thiscould be the result of insufficient troining for workers to understond the need for its use; o lock of follow-upby supervisors oligned to o proper set of foctory rules or the foct thot workers feel their productivity (ond thuspotentiol eornings) is offected by use of items such os metol gloves.

Exomple 3A site uses fines to control unocceptoble behoviour of workers.

Internotionol stondords (ond often locol lows) moy require thot workers should not be fined for disciplinoryreosons.

lt moy be diificult to slop fines immedioiely os the site rules moy hove been in ploce for some time, but toprevent the non-complionce re- occurring it will be necessory to moke o system chonge.

The symptom is fines, but ihe root couse is o monogement system which moy breok ihe low. To prevent theproblem re-occurring it will be necessory to moke o system chonge for exomple the site could consider osystem which rewords for good behoviour

Only by understonding the underlying couse con effective corrective octions be token to ensurecontinuous complionce.

The site is encouroged to complete this section so os to indicqte their understonding of the issues roised ondthe octions 1o be token.

SMETA Coneclive Aclion Plon Repor* (CAPR) Version 6,0

$edffiffil' ==' For more informolion visil: SedexqloFol,com

your feedbqck on your experience of the SMETA qudil you hove observed is extremely

vqluoble. lt will help lo moke improvemenls lq future versions.

you cqn leove feedbock by following the oppropriole link lo our questionnoire:

CIick here for Buyer [A) & Buyer/Supp-lier (A/B) members:

http ://www.surveymonkey. com/s.ospx? sm=ri PsbE0PQ52ehCo3lnq5lw-3d-3d

Click- hsrejor.Su pplier (B) members:

http ://www.surveymonkey.com/s.ospx? sm= d3vYsCe48f re59 D R g lY-2brg-3dJd

,ra,ffie

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