SFAD REPORT PRESENTED TO: SIR FAISAL DEDI PRESENTED BY: SHAHARYAR SYED SHAHARYAR NASIM JATIN VINOD TOPIC: BUSINESS PLAN AND INVESEMENT
SFAD REPORT
PRESENTED TO: SIR FAISAL DEDIPRESENTED BY: SHAHARYAR SYED
SHAHARYAR NASIM JATIN
VINOD
TOPIC: BUSINESS PLAN AND INVESEMENT
BUSINESS PLAN
Your convenience – our responsibility
BRIEF INTRODUCTION
• Car-Ease, a new company that will provide high quality technical and mechanical assistance and emergency services to its clients. Our main focus will be to help people whose car broke down midway to their destination or in a middle of nowhere, and they need timely assistance. In this scenario, we will respond to the needs of the victims of that emergency situation.• Car Ease workforce has core competency to work on and fix all makes and models of domestic and foreign vehicles. With all employees focused on superior customer service and dedicated work, quick response and turnaround is always the standard at Car Ease. Moreover our car experts strive to be accurate and honest with customers in terms of quoting cost estimates, repair completion time estimates and delivering what we promise.
CAR EASE
Vision“Our vision is to be the first choice of our customers for vehicle assistance. To earn trust and fulfill the needs of our customers through our expertise at the best price and make the customer’s life easier.” Mission“Our mission is to become a reliable and trustable source of emergency vehicle assistance to the people in Pakistan by providing them our mechanical and technical expertise.”
Standard procedure followed by our employees is:• Step 1: Call is received by customer care officer from individual.• Step 2: Required information is locked in.• Step 3: Tow truck, mechanic and car will be sent from respective location. • Step 4: Car expert will examine the car and find the problem.• Step 5a: If the problem can be resolved on spot car expert will fix it, otherwise car will be towed to mechanic.• Step 5b: The individual will be dropped at the desired location.• Step 6: The car will be repaired and owner will be informed.• Step 7: Car will be delivered at customer door step.• Step 8: Customer will be billed and cash will be collected.
The Total Market
Type of vehicle 4MFY15 4MFY14 YoY
Passenger cars 34,634 32,980 5.0%
INDU 12,645 9,375 34.9%
PSMC 15,334 15,581 -1.6%
Heavy Cars 6,622 8,024 -17.5%
Others 33 - N/A
LCV & Jeeps 9,916 9,816 1.0%
Trucks & Busses 1,241 764 62.4%
Tractors 13,556 8,392 61.5%
Total 59,347 52,952 14.2%
The above table shows that the automobile industry is growing. Which mean that our number of clients is also increasing. Our main target is the passenger cars and LCVs
Consumer Insight
• A survey conducted in order to identify the potential of this business has given quite a few significant points, which leads us to be optimistic about the business prospects. The sample size used was 100 and sample was taken from DHA and Clifton, which we want to target. The summary of the survey results is:• 72% of the people call their friends or family when their car breaks down. • 60% would like to avail EVAC services if possible.• People want help within 15 minutes after their cars break down.• Female response was more positive as compared to male responses.• Majority of the people who are willing to get this service are owners of Upper and Upper-Middle class.
73%
16%
6%5%
call when car break down
Friends and FamilyMechanicSelfOther
60%
12%
28%
Availing the ServiceYesNeutralNo
Market Segmentation
GeographicWhen referring to the geographic segmentation of Car-Ease, our main target is the areas of DHA and Clifton. These are the areas where convenience is more highly sought. DemographicCar-Ease demographic includes both male and female, mostly middle aged people. We target people of upper and upper-middle class. PsychographicOur target segment would be middle aged people, mostly working women who seek convenience in emergency situations. The aspect of safety, trust and responsibility is apparent in this segment and is a requirement we seek to fulfill. Target MarketThe primary target market is the middle aged people, mostly working women.SEC: A+, A and B ClassArea: Residents of DHA and Clifton
SWOT Analysis
Strengths• Performance advantage from MoU signed with mechanical workshops• Skilled mechanics: our teams comprise of well qualified technicians mechanics & who will not only diagnose the problem but will do their best to resolve it right there.• A superior service: we provide fastest delivery of service, update them through car-ease management system and ask to fill the feedback form and welcome any opinion or suggestion from our customers.• Web and Mobile application: this will allows us to easily book our customer query and track there location in real time, with just a click of a button.
WEAKNESS
• Lack of patent protection: with low patent protection due to low legal protection in Pakistan our services can be copied and can be used by competitors.• Lack of knowledge about the service: this refers to our new entry into the market as people are not really aware of on the go emergency services • Lack of capability to cover larger area: because of the limited resources we cannot move into all the areas of Karachi at the initial stage we are covering only few places of city.
OPPORTUNITIES
• An unfilled customer need: people demand ease and convenience in their life because of busy schedules. There is a need for such services which are unmet in Pakistan.• A growing segment need: Females especially do not know how to fix small issues when their car break they need to seek help from mechanics so the trends are increasing for on the go emergency services.• Expand into different segments: there is an opportunity to enter new cities outside the Karachi because this is the problem of masses.
THREATS
• New entrants in future because of the attractiveness of industry• Local mechanics: they can directly affect our sales as people have strong understanding and trust with their mechanics.• Automobile companies setting up their own roadside services.
Financial Plan Year 1 Year 2 Year 3
Revenue 3,742,500 4,116,750 4,610,760
Cost of sales (1,450,400) (1,566,432) (1,691,747)
Gross Profit 2,292,100 2,550,318 2,919,013 General Administrative and Seling expenses
Utilities Expenses 152,400 164,592 177,759
Salary expenses 1,200,000 1,296,000 1,399,680
Rental expense building 336,000 362,880 391,910
Depreciation expense 154,900 154,900 154,900
Total General and Admin expenses 1,843,300 1,978,372 2,124,250
Operating Income / EBIT 448,800 571,946 794,764
Interest expense on long term debt (16%) 72,491 48,491 24,491
EBT 376,309 523,455 770,273
Tax (34% corporate tax) 127,945 177,975 261,893
Net PROFIT/ (LOSS) after tax 248,364 345,480 508,380
Operating Cashflow
Net Income / (Loss) 248,364 345,480 508,380
Add Depreciation 154,900 154,900 154,900
OCF 403,264 500,380 663,280
Income Statement
Costing
Business Justifcation
Risk free rate 8%
Inflation 8%
Pre operating expenses 125,000
Cash at bank 200,000
advance rent 336,000
Machinery 1,490,000
Furniture and Fixtures 112,000
tools and accessories 29,000
Total capital expenditures 2,292,000
working Capital 900,000
Total Project Cost 3,192,000
Project's Capital Weightage Amount
Total Debt 60% 1,915,200
Total Equity 40% 1,276,800
Total 100% 3,192,000
Project's Economics
NPV 232,384
IRR 16%
Year 0 Year 1 Year 2 Year 3
Operating Activities
Net Profit - 248,364 345,480 508,380
Add: Depreciation expense - 154,900 154,900 154,900
Cash provided by operations - 403,264 500,380 663,280 Financiang Activities
Long term Project Loan 1,915,200
Interest Payment of LT - 72,491 48,491 24,491
Repayment of Long term Project Loan - 600,000 600,000 600,000
Owner's equity 1,276,800 -
Cash provided by / (used for) financing activities 3,192,000 (672,491) (648,491) (624,491) Investing activities
Prepaid rent 336,000 336,000 336,000 336,000
Preoperating costs 125,000 - - -
Furniture and fixtures 112,000 - - -
Machinery 1,490,000
Cash provided by / (used for) investing activities 2,063,000 336,000 336,000 336,000
Net Cash flow 1,129,000 66,773 187,890 (297,211)
Cash flow at the beginning of period 200,000 1,329,000 1,395,773 1,583,663
Cash flow at the end of period 1,129,000 66,773 187,890 (297,211)
Cash from other sources -
Adjusted Cash flow at year end 1,329,000 1,395,773 1,583,663 1,286,452
Cash Flow
Year 1 Year 1 Year 2
Assets Current Assets
Cash at Bank 1,395,773 1,054,900 1,286,452
Prepaid rent 336,000 336,000 336,000
Current Assets 1,731,773 1,390,900 1,622,452
Fixed Assets
Furniture and Fixtures 112,000 100,800 90,720
Less: depriciation (11,200) (10,080) (9,072)
Net Book Value (Furniture and Fittings) 100,800 90,720 81,648
Machinery 1,490,000 1,341,000 1,206,900
Less: depriciation (149,000) (134,100) (120,690)
Net Book Value (Machinery) 1,341,000 1,206,900 1,086,210
Total Fixed Assets 1,441,800 1,297,620 1,167,858
Total Assets 3,173,573 2,688,520 2,790,310
Liabilities and shareholder's equity
Total Current Liabilities 436,139 453,970 992,860
Net Income 248,364 345,480 508,380
Owner's equity 1,276,800 1,276,800 1,276,800
Long term Liabilities 1,212,270 612,270 12,270
Total capital and liabilities 3,173,573 2,688,520 2,790,310
Balance Sheet
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