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SETTING UP YOUR SAMSUNG GALAXY TAB A 10.1 Jun 2015 Before starting, your store should already be setup with an autoserve1 account with at least one user and one inspection created. If at any point you require assistance, please contact us at 416-614-1020 ext. 2238 (or toll-free 1-800-268-3437).
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SETTING UP YOUR SAMSUNG GALAXY TAB A 10 - Zendesk · SETTING UP YOUR SAMSUNG GALAXY TAB A 10.1 Jun 2015 ... If you have any questions or concerns, feel free to contact us using our

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Page 1: SETTING UP YOUR SAMSUNG GALAXY TAB A 10 - Zendesk · SETTING UP YOUR SAMSUNG GALAXY TAB A 10.1 Jun 2015 ... If you have any questions or concerns, feel free to contact us using our

SETTING UP YOUR SAMSUNG GALAXY TAB A 10.1

Jun 2015

Before starting, your store should already be setup with an autoserve1 account with at least one user and one inspection created.

If at any point you require assistance, please

contact us at 416-614-1020 ext. 2238 (or toll-free 1-800-268-3437).

Page 2: SETTING UP YOUR SAMSUNG GALAXY TAB A 10 - Zendesk · SETTING UP YOUR SAMSUNG GALAXY TAB A 10.1 Jun 2015 ... If you have any questions or concerns, feel free to contact us using our

Overview of this Setup Guide

• Basic setup of tablet’s operating system settings.

• Configuring settings: screen rotation and timeout, camera and camcorder resolutions, keyboard, security and notifications.

• Installing applications

• Bookmarking Autoserve1.com.

• Cleaning up Home Screens.

• Testing VIN Scanner.

Page 3: SETTING UP YOUR SAMSUNG GALAXY TAB A 10 - Zendesk · SETTING UP YOUR SAMSUNG GALAXY TAB A 10.1 Jun 2015 ... If you have any questions or concerns, feel free to contact us using our

Turn on the device

Press and hold the power button

until the screen backlight is lit.

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Turning Tablet Sideways

If it hasn’t already been done, rotate the tablet onto its side making sure

the face buttons are on the right-hand side.

Page 5: SETTING UP YOUR SAMSUNG GALAXY TAB A 10 - Zendesk · SETTING UP YOUR SAMSUNG GALAXY TAB A 10.1 Jun 2015 ... If you have any questions or concerns, feel free to contact us using our

Select Language

Click the drop down list to select the language you want the tablet to operate with.

Afterwards, click Start.

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Connect to your Wi-Fi Network

Select your Wi-Fi network.

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Connect to your Wi-Fi Network

Enter your Wi-Fi network password, then click Connect or Done.

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Connect to your Wi-Fi Network

Once connected, click Next.

Page 9: SETTING UP YOUR SAMSUNG GALAXY TAB A 10 - Zendesk · SETTING UP YOUR SAMSUNG GALAXY TAB A 10.1 Jun 2015 ... If you have any questions or concerns, feel free to contact us using our

Terms and Conditions

Click Next.

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Terms and Conditions

Click Agree.

Page 11: SETTING UP YOUR SAMSUNG GALAXY TAB A 10 - Zendesk · SETTING UP YOUR SAMSUNG GALAXY TAB A 10.1 Jun 2015 ... If you have any questions or concerns, feel free to contact us using our

Skip Google login

Click Skip.

Page 12: SETTING UP YOUR SAMSUNG GALAXY TAB A 10 - Zendesk · SETTING UP YOUR SAMSUNG GALAXY TAB A 10.1 Jun 2015 ... If you have any questions or concerns, feel free to contact us using our

Skip Google login

Click Skip.

Page 13: SETTING UP YOUR SAMSUNG GALAXY TAB A 10 - Zendesk · SETTING UP YOUR SAMSUNG GALAXY TAB A 10.1 Jun 2015 ... If you have any questions or concerns, feel free to contact us using our

Configure Date and Time

Set the time zone and date, and click Next.

If this screen does not show up, skip this page.

Page 14: SETTING UP YOUR SAMSUNG GALAXY TAB A 10 - Zendesk · SETTING UP YOUR SAMSUNG GALAXY TAB A 10.1 Jun 2015 ... If you have any questions or concerns, feel free to contact us using our

Skip the Name

Click Next on the bottom right.

Page 15: SETTING UP YOUR SAMSUNG GALAXY TAB A 10 - Zendesk · SETTING UP YOUR SAMSUNG GALAXY TAB A 10.1 Jun 2015 ... If you have any questions or concerns, feel free to contact us using our

Skip Email Setup

Click on Not now.

Click Next on the bottom right.

1

2

Page 16: SETTING UP YOUR SAMSUNG GALAXY TAB A 10 - Zendesk · SETTING UP YOUR SAMSUNG GALAXY TAB A 10.1 Jun 2015 ... If you have any questions or concerns, feel free to contact us using our

Don’t Setup a Password for the Device

Uncheck the checkbox.

Click Next.

1

Page 17: SETTING UP YOUR SAMSUNG GALAXY TAB A 10 - Zendesk · SETTING UP YOUR SAMSUNG GALAXY TAB A 10.1 Jun 2015 ... If you have any questions or concerns, feel free to contact us using our

Don’t Setup a Password for the Device

Click Skip Anyway.

Page 18: SETTING UP YOUR SAMSUNG GALAXY TAB A 10 - Zendesk · SETTING UP YOUR SAMSUNG GALAXY TAB A 10.1 Jun 2015 ... If you have any questions or concerns, feel free to contact us using our

Uncheck Google Services

Untick all 3 checkboxes.

Click Next.

1

2

3

Page 19: SETTING UP YOUR SAMSUNG GALAXY TAB A 10 - Zendesk · SETTING UP YOUR SAMSUNG GALAXY TAB A 10.1 Jun 2015 ... If you have any questions or concerns, feel free to contact us using our

Skip Samsung account

Click Skip.

Page 20: SETTING UP YOUR SAMSUNG GALAXY TAB A 10 - Zendesk · SETTING UP YOUR SAMSUNG GALAXY TAB A 10.1 Jun 2015 ... If you have any questions or concerns, feel free to contact us using our

Disable Location Services

Untick the 2 checkboxes.

Click Later.

1

2

Page 21: SETTING UP YOUR SAMSUNG GALAXY TAB A 10 - Zendesk · SETTING UP YOUR SAMSUNG GALAXY TAB A 10.1 Jun 2015 ... If you have any questions or concerns, feel free to contact us using our

Move onto the Home screen

Click Finish.

Page 22: SETTING UP YOUR SAMSUNG GALAXY TAB A 10 - Zendesk · SETTING UP YOUR SAMSUNG GALAXY TAB A 10.1 Jun 2015 ... If you have any questions or concerns, feel free to contact us using our

Tablet Home Screen

This is the Home Screen for the tablet.

Page 23: SETTING UP YOUR SAMSUNG GALAXY TAB A 10 - Zendesk · SETTING UP YOUR SAMSUNG GALAXY TAB A 10.1 Jun 2015 ... If you have any questions or concerns, feel free to contact us using our

Notification Tray

Swipe down from the top of the screen to pull down the notification tray.

Swipe

Page 24: SETTING UP YOUR SAMSUNG GALAXY TAB A 10 - Zendesk · SETTING UP YOUR SAMSUNG GALAXY TAB A 10.1 Jun 2015 ... If you have any questions or concerns, feel free to contact us using our

Configure Settings

Click Settings.

Page 25: SETTING UP YOUR SAMSUNG GALAXY TAB A 10 - Zendesk · SETTING UP YOUR SAMSUNG GALAXY TAB A 10.1 Jun 2015 ... If you have any questions or concerns, feel free to contact us using our

Change Screen timeout

Go to Display, followed by Screen timeout.

1

2

Page 26: SETTING UP YOUR SAMSUNG GALAXY TAB A 10 - Zendesk · SETTING UP YOUR SAMSUNG GALAXY TAB A 10.1 Jun 2015 ... If you have any questions or concerns, feel free to contact us using our

Change Screen timeout

Choose 5 minutes.

Page 27: SETTING UP YOUR SAMSUNG GALAXY TAB A 10 - Zendesk · SETTING UP YOUR SAMSUNG GALAXY TAB A 10.1 Jun 2015 ... If you have any questions or concerns, feel free to contact us using our

Turn off Predictive text

Go to Language and input, followed by Samsung Keyboard.

1

2

Page 28: SETTING UP YOUR SAMSUNG GALAXY TAB A 10 - Zendesk · SETTING UP YOUR SAMSUNG GALAXY TAB A 10.1 Jun 2015 ... If you have any questions or concerns, feel free to contact us using our

Turn off Predictive text

Click on the Smart typing, then click on the slider to remove Predictive text.

1

Page 29: SETTING UP YOUR SAMSUNG GALAXY TAB A 10 - Zendesk · SETTING UP YOUR SAMSUNG GALAXY TAB A 10.1 Jun 2015 ... If you have any questions or concerns, feel free to contact us using our

Allow Apps of Unknown Sources

Go to Lock screen and security, and move the slider to enable Unknown sources.

Click on the Home button.

1

2

Page 30: SETTING UP YOUR SAMSUNG GALAXY TAB A 10 - Zendesk · SETTING UP YOUR SAMSUNG GALAXY TAB A 10.1 Jun 2015 ... If you have any questions or concerns, feel free to contact us using our

Install Apps

Click on Chrome.

Page 31: SETTING UP YOUR SAMSUNG GALAXY TAB A 10 - Zendesk · SETTING UP YOUR SAMSUNG GALAXY TAB A 10.1 Jun 2015 ... If you have any questions or concerns, feel free to contact us using our

Install Apps

If this screen appears, click Accept & Continue.

Page 32: SETTING UP YOUR SAMSUNG GALAXY TAB A 10 - Zendesk · SETTING UP YOUR SAMSUNG GALAXY TAB A 10.1 Jun 2015 ... If you have any questions or concerns, feel free to contact us using our

Install Apps

Click No Thanks.

Page 33: SETTING UP YOUR SAMSUNG GALAXY TAB A 10 - Zendesk · SETTING UP YOUR SAMSUNG GALAXY TAB A 10.1 Jun 2015 ... If you have any questions or concerns, feel free to contact us using our

Install Apps

Click on the address bar.

Page 34: SETTING UP YOUR SAMSUNG GALAXY TAB A 10 - Zendesk · SETTING UP YOUR SAMSUNG GALAXY TAB A 10.1 Jun 2015 ... If you have any questions or concerns, feel free to contact us using our

Install Apps

Type in the following URL: bit.ly/as1dl

Click on Go.

Page 35: SETTING UP YOUR SAMSUNG GALAXY TAB A 10 - Zendesk · SETTING UP YOUR SAMSUNG GALAXY TAB A 10.1 Jun 2015 ... If you have any questions or concerns, feel free to contact us using our

Install Apps

Click on Download Chrome.

Page 36: SETTING UP YOUR SAMSUNG GALAXY TAB A 10 - Zendesk · SETTING UP YOUR SAMSUNG GALAXY TAB A 10.1 Jun 2015 ... If you have any questions or concerns, feel free to contact us using our

Install Apps

Click Update Permissions.

Page 37: SETTING UP YOUR SAMSUNG GALAXY TAB A 10 - Zendesk · SETTING UP YOUR SAMSUNG GALAXY TAB A 10.1 Jun 2015 ... If you have any questions or concerns, feel free to contact us using our

Install Apps

Click Allow.

Page 38: SETTING UP YOUR SAMSUNG GALAXY TAB A 10 - Zendesk · SETTING UP YOUR SAMSUNG GALAXY TAB A 10.1 Jun 2015 ... If you have any questions or concerns, feel free to contact us using our

Install Apps

Your device will warn about files being potentially harmful.

Do not worry about this, and click OK.

Page 39: SETTING UP YOUR SAMSUNG GALAXY TAB A 10 - Zendesk · SETTING UP YOUR SAMSUNG GALAXY TAB A 10.1 Jun 2015 ... If you have any questions or concerns, feel free to contact us using our

Install Apps

Click on Download VIN Scanner.

Page 40: SETTING UP YOUR SAMSUNG GALAXY TAB A 10 - Zendesk · SETTING UP YOUR SAMSUNG GALAXY TAB A 10.1 Jun 2015 ... If you have any questions or concerns, feel free to contact us using our

Install Apps

Your device will warn about files being potentially harmful.

Do not worry about this, and click OK.

Page 41: SETTING UP YOUR SAMSUNG GALAXY TAB A 10 - Zendesk · SETTING UP YOUR SAMSUNG GALAXY TAB A 10.1 Jun 2015 ... If you have any questions or concerns, feel free to contact us using our

Install Apps

Click on Download TeamViewer Quick Support for Samsung devices only.

Page 42: SETTING UP YOUR SAMSUNG GALAXY TAB A 10 - Zendesk · SETTING UP YOUR SAMSUNG GALAXY TAB A 10.1 Jun 2015 ... If you have any questions or concerns, feel free to contact us using our

Install Apps

Your device will warn about files being potentially harmful.

Do not worry about this, and click OK.

Page 43: SETTING UP YOUR SAMSUNG GALAXY TAB A 10 - Zendesk · SETTING UP YOUR SAMSUNG GALAXY TAB A 10.1 Jun 2015 ... If you have any questions or concerns, feel free to contact us using our

Install Apps

Click on Download WiFi Analyzer.

Page 44: SETTING UP YOUR SAMSUNG GALAXY TAB A 10 - Zendesk · SETTING UP YOUR SAMSUNG GALAXY TAB A 10.1 Jun 2015 ... If you have any questions or concerns, feel free to contact us using our

Install Apps

Your device will warn about files being potentially harmful.

Do not worry about this, and click OK.

Page 45: SETTING UP YOUR SAMSUNG GALAXY TAB A 10 - Zendesk · SETTING UP YOUR SAMSUNG GALAXY TAB A 10.1 Jun 2015 ... If you have any questions or concerns, feel free to contact us using our

Install Apps

Click on Download Speedtest.net.

Page 46: SETTING UP YOUR SAMSUNG GALAXY TAB A 10 - Zendesk · SETTING UP YOUR SAMSUNG GALAXY TAB A 10.1 Jun 2015 ... If you have any questions or concerns, feel free to contact us using our

Install Apps

Your device will warn about files being potentially harmful.

Do not worry about this, and click OK.

Page 47: SETTING UP YOUR SAMSUNG GALAXY TAB A 10 - Zendesk · SETTING UP YOUR SAMSUNG GALAXY TAB A 10.1 Jun 2015 ... If you have any questions or concerns, feel free to contact us using our

Install Apps

Swipe down to pull down the notification tray. When a download is complete,

click on it to begin installation.

Swipe

Page 48: SETTING UP YOUR SAMSUNG GALAXY TAB A 10 - Zendesk · SETTING UP YOUR SAMSUNG GALAXY TAB A 10.1 Jun 2015 ... If you have any questions or concerns, feel free to contact us using our

Install Apps

Click Install.

Page 49: SETTING UP YOUR SAMSUNG GALAXY TAB A 10 - Zendesk · SETTING UP YOUR SAMSUNG GALAXY TAB A 10.1 Jun 2015 ... If you have any questions or concerns, feel free to contact us using our

Install Apps

If asked to allow Google to check your device activity, click Accept.

Page 50: SETTING UP YOUR SAMSUNG GALAXY TAB A 10 - Zendesk · SETTING UP YOUR SAMSUNG GALAXY TAB A 10.1 Jun 2015 ... If you have any questions or concerns, feel free to contact us using our

Install Apps

When the installation finishes, click Done.

Repeat these steps for every app starting from pulling down the notification tray.

Page 51: SETTING UP YOUR SAMSUNG GALAXY TAB A 10 - Zendesk · SETTING UP YOUR SAMSUNG GALAXY TAB A 10.1 Jun 2015 ... If you have any questions or concerns, feel free to contact us using our

Bookmarking Autoserve1

On the Chrome browser, open the address bar and

type in the following URL: app.autoserve1.com, and click Go

Page 52: SETTING UP YOUR SAMSUNG GALAXY TAB A 10 - Zendesk · SETTING UP YOUR SAMSUNG GALAXY TAB A 10.1 Jun 2015 ... If you have any questions or concerns, feel free to contact us using our

Bookmarking Autoserve1

Click the star icon.

Page 53: SETTING UP YOUR SAMSUNG GALAXY TAB A 10 - Zendesk · SETTING UP YOUR SAMSUNG GALAXY TAB A 10.1 Jun 2015 ... If you have any questions or concerns, feel free to contact us using our

Bookmarking Autoserve1

When you have clicked the star it will turn Blue meaning it is booked marked.

Page 54: SETTING UP YOUR SAMSUNG GALAXY TAB A 10 - Zendesk · SETTING UP YOUR SAMSUNG GALAXY TAB A 10.1 Jun 2015 ... If you have any questions or concerns, feel free to contact us using our

Configuring Camera settings

Click Camera.

Page 55: SETTING UP YOUR SAMSUNG GALAXY TAB A 10 - Zendesk · SETTING UP YOUR SAMSUNG GALAXY TAB A 10.1 Jun 2015 ... If you have any questions or concerns, feel free to contact us using our

Configuring Camera settings

Click the Resolution Settings.

Page 56: SETTING UP YOUR SAMSUNG GALAXY TAB A 10 - Zendesk · SETTING UP YOUR SAMSUNG GALAXY TAB A 10.1 Jun 2015 ... If you have any questions or concerns, feel free to contact us using our

Configuring Camera settings

Click on 1:1(6.0M)

Page 57: SETTING UP YOUR SAMSUNG GALAXY TAB A 10 - Zendesk · SETTING UP YOUR SAMSUNG GALAXY TAB A 10.1 Jun 2015 ... If you have any questions or concerns, feel free to contact us using our

Configuring Camera settings

Click Settings.

Page 58: SETTING UP YOUR SAMSUNG GALAXY TAB A 10 - Zendesk · SETTING UP YOUR SAMSUNG GALAXY TAB A 10.1 Jun 2015 ... If you have any questions or concerns, feel free to contact us using our

Configuring Camera settings

Click on Video size (rear).

Page 59: SETTING UP YOUR SAMSUNG GALAXY TAB A 10 - Zendesk · SETTING UP YOUR SAMSUNG GALAXY TAB A 10.1 Jun 2015 ... If you have any questions or concerns, feel free to contact us using our

Configuring Camera settings

Choose VGA 640X480.

Page 60: SETTING UP YOUR SAMSUNG GALAXY TAB A 10 - Zendesk · SETTING UP YOUR SAMSUNG GALAXY TAB A 10.1 Jun 2015 ... If you have any questions or concerns, feel free to contact us using our

Removing Home screens

Make a pinching motion with two fingers on the screen.

Page 61: SETTING UP YOUR SAMSUNG GALAXY TAB A 10 - Zendesk · SETTING UP YOUR SAMSUNG GALAXY TAB A 10.1 Jun 2015 ... If you have any questions or concerns, feel free to contact us using our

Removing Home screens

Swipe the screen to the left until you see this blank page

with a + symbol. Click on this screen to add a new home screen.

Swipe Swipe

Page 62: SETTING UP YOUR SAMSUNG GALAXY TAB A 10 - Zendesk · SETTING UP YOUR SAMSUNG GALAXY TAB A 10.1 Jun 2015 ... If you have any questions or concerns, feel free to contact us using our

Removing Home screens

Swipe the screen to the right until you return back to the first Home screen.

Swipe Swipe

Page 63: SETTING UP YOUR SAMSUNG GALAXY TAB A 10 - Zendesk · SETTING UP YOUR SAMSUNG GALAXY TAB A 10.1 Jun 2015 ... If you have any questions or concerns, feel free to contact us using our

Removing Home screens

Press and hold the home screen, then drag it to the Remove bin. When the home screen has a red outline, let go of the screen to drop it into the Remove bin.

Press & Hold

Drag

Page 64: SETTING UP YOUR SAMSUNG GALAXY TAB A 10 - Zendesk · SETTING UP YOUR SAMSUNG GALAXY TAB A 10.1 Jun 2015 ... If you have any questions or concerns, feel free to contact us using our

Removing Home screens

Do the same with any other home screens (except the blank screen you just made).

Page 65: SETTING UP YOUR SAMSUNG GALAXY TAB A 10 - Zendesk · SETTING UP YOUR SAMSUNG GALAXY TAB A 10.1 Jun 2015 ... If you have any questions or concerns, feel free to contact us using our

Adding apps to the blank screen

On the home screen, click on the Applications List icon.

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Adding apps to the blank screen

To add an app to the home screen, press and hold on any app and drop it in the home screen.

Add Camera to the home screen.

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Adding apps to the blank screen

When an app is held onto, your screen should look like this. You can drop the app anywhere on the screen, but make sure it stays within the home screen border (illustrated above with the red border).

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Adding apps to the blank screen

Your home screen should now have Camera. Click on the Applications List icon.

Page 69: SETTING UP YOUR SAMSUNG GALAXY TAB A 10 - Zendesk · SETTING UP YOUR SAMSUNG GALAXY TAB A 10.1 Jun 2015 ... If you have any questions or concerns, feel free to contact us using our

Adding apps to the blank screen

Add Gallery (1), Settings (2), QuickSupport (3), Speedtest (4), Wifi Analyzer (5) to the Home screen.

There are more apps grouped together, Click on the Google group.

1

2

5 4 3

Page 70: SETTING UP YOUR SAMSUNG GALAXY TAB A 10 - Zendesk · SETTING UP YOUR SAMSUNG GALAXY TAB A 10.1 Jun 2015 ... If you have any questions or concerns, feel free to contact us using our

Adding apps to the blank screen

Add Chrome to the home screen.

1

Page 71: SETTING UP YOUR SAMSUNG GALAXY TAB A 10 - Zendesk · SETTING UP YOUR SAMSUNG GALAXY TAB A 10.1 Jun 2015 ... If you have any questions or concerns, feel free to contact us using our

Adding apps to the blank screen

These are the apps that should be on the screen now. It does not have to be in this order,

but to rearrange the Apps, press and hold any one, and drop it in a different position.

Page 72: SETTING UP YOUR SAMSUNG GALAXY TAB A 10 - Zendesk · SETTING UP YOUR SAMSUNG GALAXY TAB A 10.1 Jun 2015 ... If you have any questions or concerns, feel free to contact us using our

Test VIN Scanner

The home screen should have the following 7 apps now. To finish this guide, we

will verify the VIN scanner is working. Click on Chrome and open up AutoServe1.

Page 73: SETTING UP YOUR SAMSUNG GALAXY TAB A 10 - Zendesk · SETTING UP YOUR SAMSUNG GALAXY TAB A 10.1 Jun 2015 ... If you have any questions or concerns, feel free to contact us using our

Log into your store

Click on the Login and Password textboxes to fill in

your store credentials. Click the Log In button when complete.

Page 74: SETTING UP YOUR SAMSUNG GALAXY TAB A 10 - Zendesk · SETTING UP YOUR SAMSUNG GALAXY TAB A 10.1 Jun 2015 ... If you have any questions or concerns, feel free to contact us using our

Open up an inspection page

Once logged in choose a Service Advisor. You should now be looking at the dashboard. Click the Scan VIN button.

Page 75: SETTING UP YOUR SAMSUNG GALAXY TAB A 10 - Zendesk · SETTING UP YOUR SAMSUNG GALAXY TAB A 10.1 Jun 2015 ... If you have any questions or concerns, feel free to contact us using our

Run the VIN Scanner

Open with VIN Scanner.

Page 76: SETTING UP YOUR SAMSUNG GALAXY TAB A 10 - Zendesk · SETTING UP YOUR SAMSUNG GALAXY TAB A 10.1 Jun 2015 ... If you have any questions or concerns, feel free to contact us using our

Try scanning a VIN

Make sure the entire barcode is covering most of the scanner’s red line.

Try scanning the VIN above on your tablet.

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VIN Scan Successful

This will appear if the VIN is detected. You may need to reposition the

camera to detect the VIN code more easily. Hit OK if the VIN is correct.

Page 78: SETTING UP YOUR SAMSUNG GALAXY TAB A 10 - Zendesk · SETTING UP YOUR SAMSUNG GALAXY TAB A 10.1 Jun 2015 ... If you have any questions or concerns, feel free to contact us using our

VIN Scan Successful

The VIN and Model/Trim Level will populate in their respective textboxes.

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Setup Complete!

Congratulations! You have successfully completed

setting up your tablet for AutoServe1.

If you have any questions or concerns, feel

free to contact us using our contact page.

https://autoserve1.zendesk.com/hc/en-us/requests/new

or call Tech Support at

416-614-1020 ext.2238

(or toll-free 1-800-268-3437 ext.2238)