Setting Outcomes

Setting Outcomes

Making them SMART

St Hilda’s Fund

Outcomes, Activities and Measurement

Activities: the programme and activities by which your outcome is delivered

Outcome: a demonstrable and measurable result that stems from a programme of activities which are achieved by a sustained effort from your congregation

Outcome Targets (what will our overall outcome actually look like): Detailed SMART TARGETS which flesh out the overall outcome

Measurement: The ‘tools’ you will use to establish how much of your overall outcome you have achieved

OUTCOME

Individual members of our congregation become active in working with older people to support their independent living and the choices they are able to make

(See the City of Edinburgh Council and NHS Lothian Joint Capacity Plan 2008-2018 ‘Live Well in Later Life’.

ACTIVITY • Training programme

offered to all adult and young people members of the congregation

• Visiting programme to retirement home residents by trained members of the congregation (one individual each) and a similar programme for our young members (inter-generational activity)

• Weekly visits to individuals in the retirement home and a monthly shopping service and a monthly worship service in their community lounge or in church

• A ‘work place’ chaplaincy for staff

OUTCOME TARGETS• At least 4 individual

adult and 2 younger members complete the training programme in listening and counselling skills by end of month 3

• Trained volunteers commit from start of month 4 to a weekly visit to an individual in the ‘retirement home’ and providing a monthly shopping and worship service for them

• Monthly shopping support and worship service from month 3

• Our Rector provides a bi-weekly visit providing a ‘Chaplaincy’ to staff

• A quarterly support/‘supervision’ meeting for volunteer visitors is established by our Rector in months 6, 9 and 12

Individual LevelMEASUREMENT• 6 Week training

programme starts within one month of funding being in place

• A register is kept of all those attending the training and 6 people complete the whole training

• A record is kept of how people participate in these events

• A feedback survey of ‘retirement home’ residents encourages us in continued commitment

• Learning lessons from our support and ‘supervision’ meetings are collated from volunteers and shared with the congregation

• A plan for Year 2 will have been agreed with the local care home and funding identified

Congregational Level

Outcome Our congregation

develops a long term commitment to active service to our local community

Activities Members of the

congregation are trained in listening and counselling skills

A twice annual activity open to all members of the ‘retirement home’ is provided

Outcome Targets Vestry identify church

funding for years 2 and 3 for training for new visitors

The training programme in listening and counselling skills has up-skilled our congregation

50% of our congregation have personally committed additional funding to enable Year 2 provision of a free twice yearly activity for ‘retirement home’ residents

50% of ‘retirement home’ residents participate in the bi-annual activities

Measurement Data on the number of

visits and worship services, and the annual activities and their impact, is collated and presented to our AGM

Questionnaire to all our congregation on the impact of the training in their ‘ministry’

Treasurer reports that funding from the congregation will cover the cost of the two annual activities for year 2 of our project

SMART Outcomes

TimelyRelevant

Specific

Attainable

Measurable

SpecificThe results are noticeable, definite and quantifiable.

Training programme offered to all adults and young people who are members of the congregation

Some members of the congregation take part in the training

A number of members of the congregation take part in the training and some complete it

At least 6 of the adult and younger members of the congregation who take part in the training complete it.

Specific

Not Specific

Better

Specific

Measurable

The results are noticeable, definite and quantifiable.

Some of the congregation have said that they will visit

MeasurableVisiting programme to care home residents by trained members of the congregation (one individual each)

Not Measurable

Better

Measurable

Six members of our congregation have said that they will visit elderly residents in the ‘retirement home’

Six members of our congregation have said that they will visit elderly residents in the ‘retirement home’ and have committed to a weekly visit and a monthly shopping service for the resident they visit, and to support the monthly worship service

AttainableIf reasonable efforts are made and internal and external factors are considered, results will likely be achieved.

AttainableWeekly visits to individuals in the retirement home and (a) a monthly shopping service and (b) a worship service in their community lounge or in church

Every member of the congregation will take part every week

The congregation have committed to always having at least 8 members who make themselves available for up to 1hour per week and 2 hours once per month for shopping

Not Attainable

Better

Attainable

8 members of the congregation will commit to always taking part

RelevantThe statement you make is relevant to the specific problem.

RelevantA work chaplaincy for staff

Most of the congregation support the idea that we should do this

The Rector has committed to providing this and has ‘diarised’ a monthly time when he will visit the retirement home.

Not Relevant

Better

Relevant

The Rector and Vestry are discussing this idea

Timely

A suitable amount of time is specified to achieve the result.

TimelyIndividual members of our congregation become active in working with older people to support their independent living and the choices they are able to make

Members of the congregation will visit the retirement home occasionally

Members of the congregation will visit the retirement home once per week and build a relationship with ONE resident to ensure a quality support for independent living

Not Timely

Better

Timely

Members of the congregation will visit the retirement home once per week

SMART

TimelyRelevant

Specific

Attainable

Measurable