Session Number 1 General Session – Solution Center Update Mike Reid – Director, CCC Solutoin Center.

Session Number 1

General Session – Solution Center UpdateMike Reid – Director, CCC Solutoin Center

The Scoop

• Organizational Update• CALB/CALB HR Support • Getting YOU Involved• Product Calendar

C3SC - A Year of Change

• Increased staff size– HR/Finance Primary Consultant– 2 additional developers

• Transitioned from contract to SunGard development resources

The Expanded C3SC Team

Functional Consultants

TJ Baugus – Student

Jan Wilder – HR/Finance

Developers

Chris Leuer - Lead

Noor Ahmed

Venkata Krishna

Nevil Palayur

Anshu Sayal

Mihir Vipura

The Effects of Change

• 12.5 hours time difference• New Banner developers• We all speak English but do we speak the same

language?• Cultural learning• Ability to leverage resources

Immediate Benefit

• Assumed responsibility for HR MIS and STRS/PERS reporting

• Released CALB HR 7.2 • CALB HR 8.0 10/31/09• HR Focus Group working on PERS reporting

changes

CALB/CALB HR Support

• Banner 7 support extended through April 2011• CALB / CALB HR 7 – same timeline

– Maintenance only• Regulatory updates to existing functionality• Support baseline required releases

– NO NEW FEATURES

CALB/CALB HR Support

• Multiple version support– CALB 7 and CALB 8– CALB HR 7 and CALB HR 8– REPT 7 and REPT 8

• PLEASE – UPGRADE to Banner/CALB 8 as soon as it is convenient!

CALB/CALB HR Support

• Actionline – First line support for all C3SC modules

• Professional Services Consultants

Your Role in C3SC Development

• CCB – Project priority recommendations• Focus Groups - Expanded Role

– Feature requirements– Monthly review of deliverables– Client testing

• Looking from the outside in...

Planned Releases 2009

• CALB 8.2 – October 31, 2009– Support for Banner 8.2

• CALB HR 8.0 – October 31, 2009– Support for Banner 8.2– STRS classification changes– HR MIS update (new ethnicity)

• CALB 7.8 – December 31, 2009– Support for Banner 7.6– BOGW dependency update

Planned Releases 2010

• CALB 8.3 – Q1 2010– Support for Banner 8.3– Instructor Drop Roster– BOGW enhancements

• CALB HR 8.1 – Q1 2010– Support for Banner 8.3– New PERS reporting requirements

Planned Releases 2010

• CALB 8.4 – Q3 2010– Support for Banner 8.x– New student and BOGW features to be determined

• CALB HR 8.2 – Q3 2010– Support for Banner 8.x– New HR features to be determined

The End

To print this presentation:UDC Support Center FAQ 1-7RHNO3

Customer Support Center website:   http://connect.sungardhe.com

Session Number 1

General Session – Solution Center UpdateMike Reid – Director, CCC Solutoin Center

The Scoop

• Organizational Update• CALB/CALB HR Support • Getting you Involved• Product Calendar

TJ Baugus

Jan Wilder

Chris Leuer

Noor Ahmed

Venkata Krishna

Nevil Palayur

Anshu Sayal

Mihir Vipura