Session 2 : Communication skills,MSTC-CU'15

Prepared & Presented by

Radwa Gaber

Ahmed Saeed

Session 2

Communication Skills

Understanding

• The communication is about understanding

• We retain:

from words

from sounds

from body language

7

38

55

Communication Skills

• Verbal

• Non-Verbal

Verbal

Non-Verbal

Video

Types of Non-Verbal

Communication

Facial

Expressions

Postures

Gestures

Touch

Space

Eye Contact

Types of People

Tank

Sniper

Grenade

Nothing

Whiners

Maybe

Summary

Any Questions?

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https://www.facebook.com/radwa.g.mohamed?fref=ts

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